5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for parkersburg, wv

Rated 4.9 out of 5 stars based on 406 customer reviews

Good service

Only took 15 minutes

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Great, friendly & experienced service at an affordable price

Spoke in understandable terms with care and concern

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Very professional installation

The installation went smoothly, despite an undersized crane.

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Service person was great to answer all my questions and give me what I felt was good information going forward

If all your employees were this polite,service would have a great reputation

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Terrific Customer Service

My furnace malfunctioned. Built in safeguards functioned as they should and only a blower motor burned. However, there was a lot of smoke and I was very shaken. I called Groggs and their office staff was wonderful. They immediately dispatched a service technician who arrived in about 20 minutes. Chris figured out what had happened and made sensible recommendations that I accepted. When they were unable to procure the parts needed to repair the furnace immediately, they loaned me a couple of space heaters. I feel they did all they could to help and I am very grateful for Chris’s knowledge and kind demeanor.

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Review of Winter Mtc

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Great Service

Ben was very informative! He answered all questions. He took his time. We felt good about his expertise!

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Excellent service

On time, answered questions, and was professional

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Great service

We needed a new thermostat because our old one quit working. A new one was installed quickly and it works perfectly.

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ALWAYS great service from Grogg’s!

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!!!!

Great fast and quality work Workers very knowledgeable and explained everything Will use Grogg’s again!!!

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!!!!

Great fast and quality work Workers explained everything in detail and answered all of my questions Will use Grogg’s again

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Great Service

Matt was the service technician and was very good. He explained what he was going to do and then what the condition of my HVAC system. Very nice, polite young man.

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Service tech was polite and very knowledgeable.

Shawn was very thorough.

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Fall HVAC Service Checkup

John has always done a great job for checkups at our home.

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Job Locations
for parkersburg, wv

John B.

John B. Job Checkin

Tightened spade connection points on limit switches on floor furnace. Unit fires up every time I turned it on. If issues comes back limit switches will most likely need replaced.


John B.

John B. Job Checkin

1997 carrier style furnace has a locked up draft motor. Estimate repair cost for motor is $600-900. Furnace is in poor condition, top cabinet is very rusty. I do not recommend repair. Customer is getting an estimate today to replace furnace and possibly hot water tank. Set customer back up in monthly hvac maintenance program, their card had expired in June.


John B.

John B. Job Checkin

After replacing mount we found blower pulling high amps and shaking pretty badly. Replaced blower motor, capacitor, and wheel.


Shawn L.

Shawn L. Job Checkin

HVAC Service - P


Greg C.

Greg C. Job Checkin

Replace existing furnace and AC


John B.

John B. Job Checkin

Customer wished to have old thermostat put back on because of particular scheduling and it matches all the other stats they have.


John B.

John B. Job Checkin

Gas company shut off furnace and hot water tank, they couldn’t tell what was putting off the high co levels. Old General Electric gas furnace (looks to be 1987)failed combustion analysis. Was reading 562 ppm of carbon monoxide in the flue vent before removing my combustion analysis tool. Left and center chamber are compromised giving off high levels. Furnace has been condemned and red tagged.Hot water tank was installed in 2018 and passed combustion analysis test. Customer is getting an estimate today for a new furnace from 3-5pm.


Chris D.

Chris D. Job Checkin

Filter upgrade, repair duct that is falling apart above furnace, surge protectors, cleaning blower compartment.


Shawn L.

Shawn L. Job Checkin

Installation of the new blower motor.


Travis W.

Travis W. Job Checkin

HVAC Maintenance - filter sizes are 16-25-1(2), 20-25-1, 20-25-5(2), washable. Found capacitor in attic and on outdoor Lennox system just at allowable spec level. Might need to possibly change parts out in near future but at this time it is within range. Changed all filters and cleaned each system. Send bill for filters.


Chad B.

Chad B. Job Checkin

Quote Only


John B.

John B. Job Checkin

Replaced burner assembly, flame sensor, and igniter under warranty


John B.

John B. Job Checkin

Replaced control board and igniter


Shawn L.

Shawn L. Job Checkin

Gas valve Board


John B.

John B. Job Checkin

Motor mount for blower motor on York furnace has broken. Unable to find mount in town for motor. Ordered a mount from Virginia air and will return when part arrives.