5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for parkersburg, wv

Rated 4.9 out of 5 stars based on 310 customer reviews

Pleasant, courteous, informative

Shawn was very nice and was patient answering questions. Much appreciated

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Great service call

Polite and excellent service technician.

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Great Service, Great People

Very good service, enjoy what they did for us getting us back to having our AC/Heat etc back.

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Inspection of split unit.

Tech was very polite very thorough and professional. Very good technician.

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Explain our situation and possible solutions very well

Very professional and thorough

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Great customer service

Ben was very courteous and kind. Very informative and took his time with our visit to be sure we were satisfied.

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Chris survey

Excellent customer communication experience. Friendly, thorough & knowledgeable.

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Great service, very friendly very knowledgeable

Epson was very professional and friendly. He let us know of some potential future issues and some preventative maintenance that would possibly help. Very knowledgeable.

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Great service

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Great service

Outstanding technician

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Professional

Shawn was professional. Explained everything very well.

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Great service

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Great service

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Great Service

Groggs did a fabulous job from estimate to finish. Always professional, informative and they always were sure to clean before leaving. Would definitely recommend Groggs.

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Great Service!

Technician arrived on time. He performed complete inspection and explained everything he did.

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Job Locations
for parkersburg, wv

Matthew S.

Matthew S. Job Checkin


Matthew R.

Matthew R. Job Checkin

A.O. Smith 40 Gallon Power Vent Water Tank

A.O. Smith 40 Gallon Power Vent Water Tank

Jordan H.

Jordan H. Job Checkin

Misc. supplies -removed sediment filter we installed, customer was having a difficult time changing filters in it.

Misc. supplies -removed sediment filter we installed, customer was having a difficult time changing filters in it.

Shawn L.

Shawn L. Job Checkin

Service Call Platinum Client: Arrived to a 15 year old air conditioner low on refrigerant due to a leak in the system. The system needs replaced.

Service Call Platinum Client: Arrived to a 15 year old air conditioner low on refrigerant due to a leak in the system. The system needs replaced.

Matthew S.

Matthew S. Job Checkin


Shawn L.

Shawn L. Job Checkin


Lee B.

Lee B. Job Checkin


Chris D.

Chris D. Job Checkin


John B.

John B. Job Checkin

Service Call back- 4 ton Goodman unit. thermostat reading 85 with set point at 77. Temperature out of vent was 70 degrees. Refrigerant pressure showed 155/440. Reduced fan speed back down to medium high tap4(previous tech changed it to high speed tap5). Supply temperature dropped to 60 degrees and pressure dropped to 135/380. Unit is in a mobile home that has an addition built onto it.

Service Call back- 4 ton Goodman unit. thermostat reading 85 with set point at 77. Temperature out of vent was 70 degrees. Refrigerant pressure showed 155/440. Reduced fan speed back down to medium high tap4(previous tech changed it to high speed tap5). Supply temperature dropped to 60 degrees and pressure dropped to 135/380. Unit is in a mobile home that has an addition built onto it.

John B.

John B. Job Checkin

Service Call After Hours Fee- 11 yr old ac unit has a failed conference fan motor and capacitor. Compressor was running when I arrived and had been running non stop for a few days with no fan. With no fan the refrigerant pressure got very high and has likely caused a refrigerant leak. The condenser coil doesn’t look like it’s ever been cleaned. Estimate for motor repair is $700-1000. Repair is not advisable. Customer has requested an estimate to replace. Office will be in touch Monday to schedule.

Service Call After Hours Fee- 11 yr old ac unit has a failed conference fan motor and capacitor. Compressor was running when I arrived and had been running non stop for a few days with no fan. With no fan the refrigerant pressure got very high and has likely caused a refrigerant leak. The condenser coil doesn’t look like it’s ever been cleaned. Estimate for motor repair is $700-1000. Repair is not advisable. Customer has requested an estimate to replace. Office will be in touch Monday to schedule.

Matthew S.

Matthew S. Job Checkin


Matthew S.

Matthew S. Job Checkin


Travis W.

Travis W. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Service agreement under 2108 Oak street address. Changed Skuttle filter. Verified working status of surge protector. All checks good.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Service agreement under 2108 Oak street address. Changed Skuttle filter. Verified working status of surge protector. All checks good.

Chris D.

Chris D. Job Checkin


Shawn L.

Shawn L. Job Checkin

Service Call Fee: system was freezing up because it was low on refrigerant. Sounded like system get charged yearly. Added one pound of 410 and verified pressures and temperatures.

Service Call Fee: system was freezing up because it was low on refrigerant. Sounded like system get charged yearly. Added one pound of 410 and verified pressures and temperatures.