Amazing, awesome company and employees. Very polite, knowledgeable technicians. Highly recommend them!
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Good company. Know their craft and answer the phone when you call them. Chris and Alex are very professional
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Always pleased with Groggs, over the years I have had them to come.
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Grogg's always fixes any problem.
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We have used Grogg's for many years for a variety of services and have never been disappointed. We have recommended them to many people.
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Was pleasantly pleased with the workmanship. Did a really great job. Very pleasant and informative. Four stars because they were late for appointment Malinda Jackson
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Response from Grogg's Home Services:
Thank you for the 5-star review!
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Did a very good of cleaning my unit.I'm so glad I got those of our house.Very satisfied with my units and the service I recieved
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Customer said furnace blower was not working. Found ecm motor bad and control board making a whining noise. Furnace is around 15 years old at best guess. Called around and could not find parts. Internet says they are discontinued. Furnace also appears oversized for the house. Customer is scheduled for a comfort advisor. Customer also asked about duct cleaning due to smells from the duct work. Recommend the best duct cleaning for deodorizing spray.
Performed maintenance on equipment. Changed AA313 filter and verified working status of plasma air air purifier and surge protection for both heat pump and mini split systems. Found no issues with the equipment at this time.
Maintenance on hvac system. Installed new eco bee 3 thermostat. I did not have filter size needed on van but current filter in system still has time left before changing.
Added reme led and aa413 filter. Confirmed operation. Cleaned blower and secondary heat exchanger.
Replace the water line going from the meter to the house
Issue that customer had did not occur while we were here but to here from them what was going on sounds like a temperature limit fault. House is still under going construction. I lowered gas pressure down a tad to 3.2 in wg. Informed customer to keep up with filter changes to ensure good airflow. Also showed customer how to read fault code for furnace if issue arises again. Found a bat in furnace and a squirrel in another. Set customer up on maintenance plan.
Performed heating check on equipment. Gathered equipment information and found no issues with the system. Recommended surge protection for furnace and signed customer up for maintenance plan. Pease mail customer receipt.
Anniversary check on new hvac system. Wiped furnace down. Verified surge protection and Reme led are still in good operation. Customer already changed air filter.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2014 American Standard split system w/ AA313 filter. Replaced filter. All checks good at this time.
Service Call Platinum Client: Replaced the air filter and noticed a gas smell near the water heater. Homeowner had mentioned a burning smell within the home. Found a shutoff valve going to a gas fireplace downstairs leaking gas. I tightened down the packing and used digital gas detector and bubble checked for leaks after repair. Repair looks good. Checked all gas line connections in the utility room with digital gas detector and found no further issues. Homeowner was interested in water treatment. Performed a water test and found almost no chlorine and good levels of Ph.
System checked great, adjusted settings in the thermostat for proper operation of auxiliary heat and dropped off extra filters.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Lennox furnace w/ AA413 filter on well gas. All checks good at this time. Customer pointed out small water leak spot appearing to come from filter box. Only one tiny corner spot was wet with no signs of a point of origin. However blew out all drains, trap, and tubing, ensured tight connection on coupling from inducer to exhaust and no water issue shown through rest of test operation.
