Good company. Know their craft and answer the phone when you call them. Chris and Alex are very professional
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Always pleased with Groggs, over the years I have had them to come.
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Grogg's always fixes any problem.
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We have used Grogg's for many years for a variety of services and have never been disappointed. We have recommended them to many people.
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Was pleasantly pleased with the workmanship. Did a really great job. Very pleasant and informative. Four stars because they were late for appointment Malinda Jackson
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Response from Grogg's Home Services:
Thank you for the 5-star review!
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Did a very good of cleaning my unit.I'm so glad I got those of our house.Very satisfied with my units and the service I recieved
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Performed Platinum Comfort Club Membership Tune-Up on Cooling System 2014 American Standard split system w/ AA313 filter. Replaced filter. All checks good at this time.
Service Call Platinum Client: Replaced the air filter and noticed a gas smell near the water heater. Homeowner had mentioned a burning smell within the home. Found a shutoff valve going to a gas fireplace downstairs leaking gas. I tightened down the packing and used digital gas detector and bubble checked for leaks after repair. Repair looks good. Checked all gas line connections in the utility room with digital gas detector and found no further issues. Homeowner was interested in water treatment. Performed a water test and found almost no chlorine and good levels of Ph.
System checked great, adjusted settings in the thermostat for proper operation of auxiliary heat and dropped off extra filters.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Lennox furnace w/ AA413 filter on well gas. All checks good at this time. Customer pointed out small water leak spot appearing to come from filter box. Only one tiny corner spot was wet with no signs of a point of origin. However blew out all drains, trap, and tubing, ensured tight connection on coupling from inducer to exhaust and no water issue shown through rest of test operation.
Work performed under GHAC Quality Pledge: Set gas pressures, temp rise and combustion analysis on well gas. 3.7 48 CO(O) 50/60 O2 8%
heil 5T Gas Package Unit with propane orfice for well gas
Service Call Platinum Client Customer was concerned about the operation of their air cleaner and humidifier. Verified air cleaner is functioning properly. Humidifier I was able to put into test mode to verify mechanical operation but the humidity in the house is higher then the range of operation on the humidistat, so I cannot say if the humidity sensor is running accurately. If the humidifier is as old as the furnace is then that would make it 17 years old so the sensor may very well be drifting.
2020 Daiken mini split system (front kitchen) 1 head unit System is operating properly on both heat and cool. Cleaned and showed customer where filters are located. No signs of water or refrigerant issues at this time. Point of reference not present at this time, will leave quote for pricing of a Cozy Plan-yearly Agreement if interested. *Note: each additional unit is $100 if wanting to have the other systems on property maintenanced.
Performed Platinum Comfort Club Membership Tune-Up on Heating System NO AC. cleaned and checked operation of furnace. Changed 16-25-5 filter. Discussed comfort club renewal with customer. Skuttle 16x25x5 Media - MERV 11 (448-5) Comfort Club Renewal
