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We have used Grogg's for many years for a variety of services and have never been disappointed. We have recommended them to many people.
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Was pleasantly pleased with the workmanship. Did a really great job. Very pleasant and informative. Four stars because they were late for appointment Malinda Jackson
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Response from Grogg's Home Services:
Thank you for the 5-star review!
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Overall Experience
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Overall Experience
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Overall Experience
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Did a very good of cleaning my unit.I'm so glad I got those of our house.Very satisfied with my units and the service I recieved
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Overall Experience
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Overall Experience
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Overall Experience
Quality
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Convenience
HEIL COMPRESSOR CAPACITOR - CPT00656, 70 MFD, 440V
Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Advanced Oxidation Plasma creating cell consisting of: Ionized Hydro-peroxides, Super oxide ions and Hydroxide ions.
Service Call Platinum Client: Arrived to a fault code of a bad pressure switch. Checked switch and it was good but the inducer motor wasn’t coming on even though it had voltage going to it. Inducer had open windings and needed replaced. Replaced inducer and observed operation. Everything checks out good after the repair.
MISCELLANEOUS WIRING REPAIR - With Spade Connectors & Wire Nuts * STANDARD
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of equipment. Changed Aprilaire 413 filter. All checks were good. Discussed comfort club renewal with customer. Customer was having humidity problems within home, discussed options and customer would like us to schedule up humidifier installation.
Service No Charge: Returned with warranty gas valve and replaced. I adjusted gas pressure and performed a combustion analysis. I observed the furnace while it ran. Everything checks out good. Upon arrival the inside temperature was 40 degrees. When I left the temperature had climbed to 44 and continued running just fine.
Service Call Fee: 3 yr old package unit has had a catastrophic failure. The whole inside burner area is black and greasy with crud sitting everywhere. System uses well gas. System won’t fire up right now due to the draft motor wheel not turning. Basically everything in the unit needs replaced. Zero maintenance has been done, and one inch filter had never been changed. Filter had been sucked through filter frame and was just laying inside cabinet. Evaporator coil will be very dirty. Took pictures of everything and we are awaiting to hear if this would be covered under warranty or not.
Service Call After Hours Fee: Arrived to a furnace with a clogged condensate trap. Cleared the trap. Noticed a gas smell after the homeowner had mentioned a smell. Used my gas leak detector and it was showing a leak in the flex line going to the furnace. Searched for the disconnect to isolate the furnace but the line disappeared into the ceiling and wasn’t able to isolate the furnace. Turned the gas off to the home till he can get a plumber out to replace the gas line.
Advanced Oxidation Plasma creating cell consisting of: Ionized Hydro-peroxides, Super oxide ions and Hydroxide ions.
