5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for saint marys, wv

Rated 5.0 out of 5 stars based on 6 customer reviews

JOHN WAS VERY COURTEOUS AND INFORMATIVE. EXCELLENT SERVICE

MY ONLY CONCERN WAS IT TOOK FIVE DAYS TO GET A REPRESENTATIVE OUT TO MY HOUSE AND I HAD NO HEAT AT ALL. I HAD TO USE SMALL ELECTRIC HEATERS TO KEEP MY HOUSE AT 62 DEGREES DURING THE DAY BUT AT NIGHT IT GOT DOWN TO 56 DEGREES. I HAVE NEVER HAD TO WAIT FOR SERVICE AND THIS WAS KINDA UPSETTING! THE ONE REASON I WENT WITH GROGGS WAS THE EXCELLENT SERVICE AND EVEN AFTER HOURS THEY HAVE SENT A REPAIRMAN UP. I THINK THAT FIVE DAYS WAS ALITTLE LONG!!!!!!! BUT THIS WAS NOT JOHN'S FAULT.

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Great Service

Great service and very professional and friendly tech.

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Great service

We are very pleased. Excellent customer service and very knowledgeable.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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Very Professional and Prompt

We were having issues and contacted them, they arrived in no time. Figured out our issue and advised us the next plan of action.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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Awesome service

Trey did an amazing job. Very patient and informative


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review on Trey and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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Good Service , on Time and Efficient

Great Service

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Job Locations
for saint marys, wv

John B.

John B. Job Checkin

The final burner at the end where the flame sensor is was not lighting when the rest of the burners were lighting causing the system to lockout on failed ignition. Removed burners to clean. The system is now operating properly. Also replaced the pvc elbow for vent pipe as it was cracked. Preformed heating check.


Adam M.

Adam M. Job Checkin

Sealing Chimney With Insulation Kevin Jones And Helper Steve Maone


Fred E.

Fred E. Job Checkin

Arrived and found birds stuck in inducer assembly below vent. Removed 3 birds and system is operating properly at this time.


John B.

John B. Job Checkin

Preformed heating check at both locations. Replaced humidifier pad at house on top of hill.


Richard M.

Richard M. Job Checkin

2 furnaces 2 bad control boards one is control fault other has stuck inducer relay


Richard M.

Richard M. Job Checkin

2012 trane system has 213 filter and aprilaire 500 humidifier. Replaced 213 filter cleaned flame sensor and checked system operation. Humidifier set to 35 % no issues at this time.


Richard M.

Richard M. Job Checkin

Checked and cleaned system also replaced filter system does not need humidifier pad at this time system is in new excellent working condition.


Russ W.

Russ W. Job Checkin

Replace rusted out 100 amp meter disconnect with new 100 amp meter disconnect. Redo grounding with two new ground rods and new 4awg copper wire.


Richard M.

Richard M. Job Checkin

Clogged drain performed maintenance. Check at 128 Windsor drive. Checked humidifier and all system operation after fixing clogged drain line.


Frank  M.

Frank M. Job Checkin

E heat


Frank  M.

Frank M. Job Checkin

Bard


Richard M.

Richard M. Job Checkin

Ecco bee tstat Alexa was disabled reconnected and adjusted program temps


John B.

John B. Job Checkin

Removed and replaced compressor, capacitor, and filter drier. Added 8 lbs of 410@ to system and dialed in charge. System running with a 20 degree drop


Richard M.

Richard M. Job Checkin

Low charge added 2 lbs r410a check d for leaks and tightened txv connection. System under warranty


Adam R.

Adam R. Job Checkin

A coil frozen completely up. Entire cabinet is a block of ice. Returning tomorrow