5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Local Reviews
for saint marys, wv

Rated 5.0 out of 5 stars based on 12 customer reviews

Great Job!

Fred was very friendly and did an excellent job.

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Great service and kind employees

They were in and out in 3 hours. They were very kind, considerate, and efficient. Groggs will be the only company we will use in the future

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Service call

Great company and excellent service

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He did a great job

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Great service, excellent price

Very satisfied

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JOHN WAS VERY COURTEOUS AND INFORMATIVE. EXCELLENT SERVICE

MY ONLY CONCERN WAS IT TOOK FIVE DAYS TO GET A REPRESENTATIVE OUT TO MY HOUSE AND I HAD NO HEAT AT ALL. I HAD TO USE SMALL ELECTRIC HEATERS TO KEEP MY HOUSE AT 62 DEGREES DURING THE DAY BUT AT NIGHT IT GOT DOWN TO 56 DEGREES. I HAVE NEVER HAD TO WAIT FOR SERVICE AND THIS WAS KINDA UPSETTING! THE ONE REASON I WENT WITH GROGGS WAS THE EXCELLENT SERVICE AND EVEN AFTER HOURS THEY HAVE SENT A REPAIRMAN UP. I THINK THAT FIVE DAYS WAS ALITTLE LONG!!!!!!! BUT THIS WAS NOT JOHN'S FAULT.

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Great Service

Great service and very professional and friendly tech.

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Great service

We are very pleased. Excellent customer service and very knowledgeable.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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Very Professional and Prompt

We were having issues and contacted them, they arrived in no time. Figured out our issue and advised us the next plan of action.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for saint marys, wv

Fred E.

Fred E. Job Checkin

Arrived and found inducer motor locking up. Need to replace inducer motor to get system operating properly. Capacitors and amp draws look ok for rest of system. Would recommend maintenance due to age and warranty status. Installed inducer motor and performed platinum check. Cleaned condenser, checked electrical and adjusted gas pressure. System is operating properly at this time.


Fred E.

Fred E. Job Checkin

Arrived and found compressor locked up. System shows constant blinking light. Repairs would not be recommended due to age and cost of repairs.


Nathan T.

Nathan T. Job Checkin

Includes all miscellaneous materials and labor to completely install.


Adam R.

Adam R. Job Checkin

Bad a coil. EST 2500$ to repair. Customer declined repair at this time requested consultation with comfort advisor


Tim H.

Tim H. Job Checkin

Estimate for exterior repairs and interior upgrade


Adam R.

Adam R. Job Checkin

Arrived to find 25 yr old unit freezing up. Customer indicated that it’s been “ filled up a couple times” and wasn’t interested in doing it again after learning the cost of r22. Wants consultation with comfort advisor today 1-3


Frank  M.

Frank M. Job Checkin

Reme


Travis W.

Travis W. Job Checkin

Performed annual maintenance on equipment.


Fred E.

Fred E. Job Checkin

Arrived and found t-stat having issues. Replaced with AA8444. System is operating properly at this time.


Frank  M.

Frank M. Job Checkin

Larrs


Richard M.

Richard M. Job Checkin

Mobile home with bad igniter replaced and checked operation.


Draymond W.

Draymond W. Job Checkin

Install new furnace and air conditioner. Reconnect vent, gas, drain and electric.


John B.

John B. Job Checkin

Found a loose wire that wad come off of connection. Put on a new end to the wire and hooked back up. Heat strip that previously wasn’t working is now functioning again.


John B.

John B. Job Checkin

Preformed heating check.


Fred E.

Fred E. Job Checkin

Arrived and found ecm blower motor failed. Motor is receiving low and high voltage signals and won’t attempt to turn. Tried multiple times and same results. Need to replace motor to get system operating again.