Didn't have part needed to fix leak under air cond. coil and was back ordered and I asked if they could take one out of one of the units they had in stock and they did and now it is fixed.
They were in and out in 3 hours. They were very kind, considerate, and efficient. Groggs will be the only company we will use in the future
Work performed under GHAC Quality Pledge: Installed carbon monoxide detector. Explained thermostat as well.
Service Call Platinum Client - Drained/Flushed and Refilled 50 Gallon Bradford White Electric Hot Water Tank. Performed Home Inspection. Water Pressure - 55psi. Water Temperature - 130°F. Recommended Getting Rid of Mixing Valve on top of HWT. Kitchen Faucet doesn't Shut Off Correctly - has to be in a certain position. Upstairs Hall Bathroom Pop Up Assembly is missing.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Cleaned and checked operation of equipment. Filter sizes are 16-20-1 and 20-20-1. Recommend surge protector for equipment.
Service Call Platinum Client Air conditioning: indoor coil is leaking refrigerant estimate repair $2,000/3,000. Furnace had to be shot off dir to excessive amounts of carbon monoxide (over 2000ppm). Estimate repair price $3,000/3,500. Customer has noted for replacement. They have to go out of town today, but will call to get a visit for estimate on new equipment. Concentric venting kit will have to be replaced during installation as well. Talk to Epson about details.
Performed Platinum Comfort Club Membership Tune-Up on Heating System. Performed Platinum Comfort Club Membership Tune-Up on Cooling System.