5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Local Reviews
for saint marys, wv

Rated 4.9 out of 5 stars based on 15 customer reviews

Good service

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Great service. Good rates and trustworthy employees.

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On time and competent

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Great Job!

Fred was very friendly and did an excellent job.

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Great service and kind employees

They were in and out in 3 hours. They were very kind, considerate, and efficient. Groggs will be the only company we will use in the future

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Service call

Great company and excellent service

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He did a great job

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Great service, excellent price

Very satisfied

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JOHN WAS VERY COURTEOUS AND INFORMATIVE. EXCELLENT SERVICE

MY ONLY CONCERN WAS IT TOOK FIVE DAYS TO GET A REPRESENTATIVE OUT TO MY HOUSE AND I HAD NO HEAT AT ALL. I HAD TO USE SMALL ELECTRIC HEATERS TO KEEP MY HOUSE AT 62 DEGREES DURING THE DAY BUT AT NIGHT IT GOT DOWN TO 56 DEGREES. I HAVE NEVER HAD TO WAIT FOR SERVICE AND THIS WAS KINDA UPSETTING! THE ONE REASON I WENT WITH GROGGS WAS THE EXCELLENT SERVICE AND EVEN AFTER HOURS THEY HAVE SENT A REPAIRMAN UP. I THINK THAT FIVE DAYS WAS ALITTLE LONG!!!!!!! BUT THIS WAS NOT JOHN'S FAULT.

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Job Locations
for saint marys, wv

Chris D.

Chris D. Job Checkin

Yearly Maintenance Check Performed by Chris D.


Travis W.

Travis W. Job Checkin

Yearly Maintenance Check Performed by Travis W.


John B.

John B. Job Checkin

Replaced failed capacitor on air conditioning. Work performed by John B.


Travis W.

Travis W. Job Checkin

Yearly Maintenance Check Performed by Travis W.


Fred E.

Fred E. Job Checkin

Added refrigerant. Work performed by Frederick E.


Charlie H.

Charlie H. Job Checkin

Installed 30 gallon electric hot water tank. Work performed by Charles H. & Matthew R.


Travis W.

Travis W. Job Checkin

Platinum Plus HVAC Yearly Agreement. Work performed by Erin S.


Frank  M.

Frank M. Job Checkin

Service Call Fee: Coil leaking evaporator needs replaced. Also duct work has issues customer will try to find duct through manufacturer internal duct no crossover


Don M.

Don M. Job Checkin

Installation


Fred E.

Fred E. Job Checkin

Arrived and found inducer motor locking up. Need to replace inducer motor to get system operating properly. Capacitors and amp draws look ok for rest of system. Would recommend maintenance due to age and warranty status. Installed inducer motor and performed platinum check. Cleaned condenser, checked electrical and adjusted gas pressure. System is operating properly at this time.


Fred E.

Fred E. Job Checkin

Arrived and found compressor locked up. System shows constant blinking light. Repairs would not be recommended due to age and cost of repairs.


Nathan T.

Nathan T. Job Checkin

Includes all miscellaneous materials and labor to completely install.


Adam R.

Adam R. Job Checkin

Bad a coil. EST 2500$ to repair. Customer declined repair at this time requested consultation with comfort advisor


Tim H.

Tim H. Job Checkin

Estimate for exterior repairs and interior upgrade


Adam R.

Adam R. Job Checkin

Arrived to find 25 yr old unit freezing up. Customer indicated that it’s been “ filled up a couple times” and wasn’t interested in doing it again after learning the cost of r22. Wants consultation with comfort advisor today 1-3