5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for salem, wv

Rated 4.8 out of 5 stars based on 4 customer reviews

Good personality

Would of liked to of had an approximate time of service So I wouldn’t have to listen to the wife!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Outstanding service - great tech.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service! Nice, helpful Technician


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great tech

John had us up and running in no time, and a reasonable price. Will definitely keep as my HVAC service technicians.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and please consider us for all your home services needs.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for salem, wv

Greg P.

Greg P. Job Checkin

Unit was pumping down, only heating 5-10 min at a time, need to order outdoor control.


Greg P.

Greg P. Job Checkin

Set condensate pump, ran to existing drain, customer will notify if unit has any other issues.


Adam R.

Adam R. Job Checkin

Arrived to find drain not slopping in the correct way, it goes uphill after the y from furnace and ac coil unit was water logged and just not draining, I suggested condensation pump to elude the current format for drainage, we’ll return tomorrow afternoon to resolve issues tech must call ahead


Fred E.

Fred E. Job Checkin

Arrived and found drain line clogged at penetration under steps. No access to under stairs due to items being in the way. I blew drain line out with nitrogen and felt the clog give way. Continue to purge line for a few moments. System is drawing and operating properly at this time. If line clogs up again in the future, space under the stairs will need cleared out or a condensation pump installed.


Greg P.

Greg P. Job Checkin

Water backing up into inducer motor due to drain, cleared drain, adjusted vent pipe going outside, ok at this time.


John K.

John K. Job Checkin

Gas pressure was to high adjusted down and system heating properly at this time.


Michael S.

Michael S. Job Checkin

Hvac Installation Helper Robert Seders


Michael S.

Michael S. Job Checkin

Hvac Installation Helper Robert Seders


John K.

John K. Job Checkin

Warranty check system operating properly at this time.


John K.

John K. Job Checkin

Installing new unit. Per Don service to get house heat no cost. Older Lennox plus cleaned flapper and system operating properly at this time.


Michael S.

Michael S. Job Checkin

Includes pad, pump ups, lineset, lineset cover, drain materials, and all miscellaneous materials and labor to completely install.


John K.

John K. Job Checkin

Replaced flame sensor customer already paid


Greg P.

Greg P. Job Checkin

Replaced heat exchanger, fired furnace, checked gas pressure, ok at this time.


John K.

John K. Job Checkin

Platinum service tune up heating system operating properly at this time. Found flame sensor burnt out order replacement.


Greg P.

Greg P. Job Checkin

Found compressor capacitor failing, also breaker to ac breaker sub panel was off, turned on, replaced capacitor, cooling at this time.