5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for salem, wv

Rated 4.6 out of 5 stars based on 17 customer reviews

none

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Efficient and knowledgable

John went above and beyond. The work was done right and I don't foresee any issues in the future. Additionally, he inspected previous Grogg's work and plans to bring it up to his standards.

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Great Service

Appreciate your work!

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Great service!

Matthew, our service tech. was very kind and polite!

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Service on unit

Excellent service

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Great Service

Matthew Sanchez was very knowledgeable and professional. He was very informative and answered all of my questions. He was very efficient in his work.

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Very thorough check

Matt was extremely informative and thorough for his a/c check! I would love to have him over and over again!

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Friendly, knowledgeable, professional

I was pleased and impressed at how quickly Grogg's got me scheduled. I appreciated the call letting me know they were on the way. Corey checked and explained everything in detail. He patiently answered all my questions.

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Great Service, Competent and helpful

I had Grogg's install a new furnace and air conditioner last year....while the quote and end price may have been a little higher than the competition, there is no doubt Grogg's did a way better job than any of the comp would have with 0 complaining. When the hot water tank went out, I knew exactly who to call. The end product always looks and works great.

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Disappointed service

Was with no heat for about two weeks, had part after ordering it and made me wait one week to install it

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Back Working in Less Than 24

It was great to get the Air Conditioning back working, especially during this heat wave. The Blower Motor definitely sounds different from the one we had before. Thank You Grogg's and John Kunkel taking care of us in less 12 hours from the time I called.

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Quick and Precise

Got to the house. Didn't mess around got right to the point.

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Excellent

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Good personality

Would of liked to of had an approximate time of service So I wouldn’t have to listen to the wife!

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Outstanding service - great tech.


Response from Grogg's Home Services:

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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Job Locations
for salem, wv

Anthony L.

Anthony L. Job Checkin

Estimate to replace main sewer line in crawl space. Estimated time to complete the job will be two days.


Doug H.

Doug H. Job Checkin

Service No Charge Upon inspection found unit to have a burnt and cracked heat exchanger. Releasing excessive amounts of co into the home. Unit needs replaced as soon as possible.

Service No Charge
Upon inspection found unit to have a burnt and cracked heat exchanger. Releasing excessive amounts of co into the home. Unit needs replaced as soon as possible.

Shawn L.

Shawn L. Job Checkin

Shawn and Steve furnace repair


Matthew S.

Matthew S. Job Checkin


Matthew S.

Matthew S. Job Checkin


Matthew S.

Matthew S. Job Checkin

Service Call Fee: Re-diagnosed previous issues. Ordered outdoor control board, indoor control board, and indoor blower motor. Parts will be in within the next week. Educated customer on what repairs will cost with membership included. He will be financing all repairs including membership with the installation of the parts.

Service Call Fee:
Re-diagnosed previous issues. Ordered outdoor control board, indoor control board, and indoor blower motor. Parts will be in within the next week. Educated customer on what repairs will cost with membership included. He will be financing all repairs including membership with the installation of the parts.

Doug H.

Doug H. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Kyle P.

Kyle P. Job Checkin


Anthony L.

Anthony L. Job Checkin

WELL PUMP PRESSURE TANK

WELL PUMP PRESSURE TANK

John T.

John T. Job Checkin

Service Call Platinum Client - Closet Flange was too Low. Pulled Toilet, Installed Push-In Closet Flange with Ring Raisers, Used Hydraulic Cement to Fill Hole Around Flange. Reset Toilet with New Wax Ring, Johnny Bolts, Caps, and Supply Line.

Service Call Platinum Client - Closet Flange was too Low. Pulled Toilet, Installed Push-In Closet Flange with Ring Raisers, Used Hydraulic Cement to Fill Hole Around Flange. Reset Toilet with New Wax Ring, Johnny Bolts, Caps, and Supply Line.

Kyle P.

Kyle P. Job Checkin


Doug H.

Doug H. Job Checkin

Work performed under GHAC Quality Pledge: Replaced board and inducer motor. Helped crew move furnace up on blocks. Verified heat at 55 degree temperature rise.

Work performed under GHAC Quality Pledge:
Replaced board and inducer motor. Helped crew move furnace up on blocks. Verified heat at 55 degree temperature rise.

Anthony L.

Anthony L. Job Checkin

Service Call Fee: Inspected the plumbing for leaks. The toilets have cracks in the tanks and are recommended to be replaced, the drain lines from the tub/shower has a leak in the drain line under the tub, the sprayer on the kitchen faucet is cracked, the vanity has a leak in the drain line close to the toilet line, recommended to replace the toilet drain line from the toilet close to the main trunk before it drops down the wall and the ceiling with the plaster will have to be removed underneath the bathroom to be able to replace the bad drain lines. Additional may be required if more plumbing is needed.

Service Call Fee: Inspected the plumbing for leaks. The toilets have cracks in the tanks and are recommended to be replaced, the drain lines from the tub/shower has a leak in the drain line under the tub, the sprayer on the kitchen faucet is cracked, the vanity has a leak in the drain line close to the toilet line, recommended to replace the toilet drain line from the toilet close to the main trunk before it drops down the wall and the ceiling with the plaster will have to be removed underneath the bathroom to be able to replace the bad drain lines. Additional may be required if more plumbing is needed.

Aaron C.

Aaron C. Job Checkin


John T.

John T. Job Checkin

INSTALL WATER HEATER

INSTALL WATER HEATER