5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for salem, wv

Rated 4.4 out of 5 stars based on 9 customer reviews

Great Service, Competent and helpful

I had Grogg's install a new furnace and air conditioner last year....while the quote and end price may have been a little higher than the competition, there is no doubt Grogg's did a way better job than any of the comp would have with 0 complaining. When the hot water tank went out, I knew exactly who to call. The end product always looks and works great.

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Disappointed service

Was with no heat for about two weeks, had part after ordering it and made me wait one week to install it

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Back Working in Less Than 24

It was great to get the Air Conditioning back working, especially during this heat wave. The Blower Motor definitely sounds different from the one we had before. Thank You Grogg's and John Kunkel taking care of us in less 12 hours from the time I called.

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Quick and Precise

Got to the house. Didn't mess around got right to the point.

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Excellent

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Good personality

Would of liked to of had an approximate time of service So I wouldn’t have to listen to the wife!

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Outstanding service - great tech.


Response from Grogg's Home Services:

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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Great service! Nice, helpful Technician


Response from Grogg's Home Services:

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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  • Convenience

Great tech

John had us up and running in no time, and a reasonable price. Will definitely keep as my HVAC service technicians.


Response from Grogg's Home Services:

Thank you for the great review and please consider us for all your home services needs.

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Job Locations
for salem, wv

Kyle P.

Kyle P. Job Checkin

Service No Charge found gas supply to valve to be turned off nothing wrong with gas valve cycled furnace multiple times no issues

Service No Charge
found gas supply to valve to be turned off nothing wrong with gas valve cycled furnace multiple times no issues

John B.

John B. Job Checkin

Service Call Platinum Client- system had a blown fuse on control board when I arrived. Found that the 24v coil in contactor was causing short. Replaced contactor under warranty

Service Call Platinum Client- system had a blown fuse on control board when I arrived. Found that the 24v coil in contactor was causing short. Replaced contactor under warranty

Chad B.

Chad B. Job Checkin


Kyle P.

Kyle P. Job Checkin

Service Call Platinum Client customer attempted to change ecm motor had wiring in airhandler to be incorrect. did rewire entire unit. found contactor to be bad as well as ecm motor to be fried motor will start and run for a second and repeat to try to run didnswap ecm with old motor and same outcome did quote ecm motor customer decided to replace ecm.

Service Call Platinum Client
customer attempted to change ecm motor had wiring in airhandler to be incorrect. did rewire entire unit. found contactor to be bad as well as ecm motor to be fried motor will start and run for a second and repeat to try to run didnswap ecm with old motor and same outcome did quote ecm motor customer decided to replace ecm.

John B.

John B. Job Checkin


Benjamin W.

Benjamin W. Job Checkin


Kyle P.

Kyle P. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System heat pump pressures were 78/320 did clean coils did find a failed single run capacitor on fan side did replace compressor amp draw was approximately 6.98 amps fan .76 did not find any other issues with condensor Performed Platinum Comfort Club Membership Tune-Up on Heating System maintenance on unico tested capacitor blower amps were 5.56 heat strips pulled below 19 amps on both banks temp rise with heatpump was 32 degrees @55 ambient did not find any issues

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
heat pump pressures were 78/320 
did clean coils 
did find a failed single run capacitor on fan side did replace 
compressor amp draw was approximately 6.98 amps 
fan .76
did not find any other issues with condensor

Performed Platinum Comfort Club Membership Tune-Up on Heating System
maintenance on unico tested capacitor 
blower amps were 5.56
heat strips pulled below 19 amps on both banks 
temp rise with heatpump was 32 degrees @55 ambient 
did not find any issues

Doug H.

Doug H. Job Checkin

Old r22 unit. Pressures are in good range. Customer’s complaint is he wants better performance out of his older equipment. Called Jason and set a lead.

Old r22 unit. Pressures are in good range. Customer’s complaint is he wants better performance out of his older equipment. Called Jason and set a lead.

Kyle P.

Kyle P. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System unit is from 2020 registered under different homeowner (no warranty did confirm through jonstone.) unit is 3 tons and was paired with ac coil from 2009 that is a 4 ton coil. also has no line dryer added. pressures were 80 / 285 coil Saturation temp was below freezing pressures were low do believe their to be other issues. did set up lead for may 3 2022 Performed Platinum Comfort Club Membership Tune-Up on Heating System found goodman furnace from 2009 to be in very poor condition coo reading 250 (elevated) gas pressures set to 3.25 still no result blower cabinet very dirty as well as wheel. do recommend this unit to be replaced

Performed Platinum Comfort Club Membership Tune-Up on Cooling System
unit is from 2020 registered under different homeowner (no warranty did confirm through jonstone.) unit is 3 tons and was paired with ac coil from 2009 that is a 4 ton coil. also has no line dryer added. pressures were 80 / 285 coil Saturation temp was below freezing pressures were low do believe their to be other issues. did set up lead for may 3 2022

Performed Platinum Comfort Club Membership Tune-Up on Heating System
found goodman furnace from 2009 to be in very poor condition 
coo reading 250 (elevated) gas pressures set to 3.25 still no result 
blower cabinet very dirty as well as wheel. do recommend this unit to be replaced

John B.

John B. Job Checkin

Service Call Platinum Client- found system with a failed capacitor. Replaced under parts warranty and completed cooling maintenance today. All checks good. Recommending plasma air purifier for the home.

Service Call Platinum Client- found system with a failed capacitor. Replaced under parts warranty and completed cooling maintenance today. All checks good. Recommending plasma air purifier for the home.

Corey B.

Corey B. Job Checkin

demand service, no cooling


Doug H.

Doug H. Job Checkin

Surge Protector 240 Volt

Surge Protector 240 Volt

John B.

John B. Job Checkin


Corey B.

Corey B. Job Checkin

Demand Service


Corey B.

Corey B. Job Checkin

Demand Service