Just recently had mini-splits installed throughout our home. The technicians were knowledgeable, kept the space tidy, and cleaned up following the job. We appreciate their expertise and they answered all questions. The job was completed quickly and we are overall pleased with both Aaron and Rylan.
Great work--as always.
Technician was knowledgeable, friendly and efficient.
great service call
The two guys that came for a Furnace Inspection were Great.. Don't Lose Them!!!
Clearly a great tech. Clearly explained the problem and provided a corrective action that will work.
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Felt most comfortable with the men doing the work. Look forward to other projects we may have. Most trustworthy! Thank you
Thank you for checking the furnace and all the valuable info you proved.
Contacted Grogg's through the chat feature on their website. It was not an emergency, but they scheduled a visit that same day. Shawn was here when he said he would be here, took care of the issue, and answered all questions. Very positive experience, thanks so much!
Jason and Zach excellent workers. They are well trained.
Very happy with Grogg's Home Services for the last 14 year's. Shawn explained in detail what all he checked \. Polite and professional. I highly recommend Grogg's!
John Thompson did an excellent job of repairing a leak without having to tear out a wall.
Cleaned and checked operation of equipment. Changed AprilAire 213 and 35 filters. Found no issues with equipment. Recommend surge protection for equipment.
Replaced control board and gas valve under parts warranty
Replaced failed igniter on 10 yr old York furnace.
Water supply hose for humidifier had come out of place and caused water to leak in the basement. Water had traveled out of furnace room and into surrounding rooms. Placed hose in proper location and secured it with a clip. Wiped up standing water in the return duct.
26 yr old Lennox furnace. Unit ran when we turned it on. Checked gas pressure and found it to be high at 4.3 inwg, reduced it down to 3.2 inwg. Made sure drain was clear and the draft motor was pulling enough to close pressure switch. Furnace is rusty and showing its age. Customer has requested an appointment for pricing on new equipment. I will have office call to schedule an estimate on Monday.
Replace furnace AC
25 yr old carrier furnace. Blower motor was not kicking on. Found and replaced very weak capacitor. Blower motor and wheel are caked with dirt. Explained to customer that this is likely a band aide repair and blower will likely fail. Estimate repair cost for motor is $600-900. Customer wants to wait on getting an estimate to replace system until he can talk with his daughter.
Found water panel in humidifier and condensate pump very clogged with gunk. Went to shop to pick up water panel for Skuttle humidifier, filter, and new pump. Switched out everything and tested operation .
HVAC Service - P
Thermostat is reading 20 degrees cooler than it actually is causing the heat to run. Room temp is 76, thermostat shows 56. Pulled eco bee off the wall to reset and temperature showed correct for a few minutes but then glitched back to read 20 degrees cooler. Installed new eco bee pro and programmed.
Misc. supplies -smell is coming from dead mouse from under vanity.
Service Call After Hours Fee Defective pressure switch was shutting the system down with a code, installed a universal just to get the customer up and running during the weekend. first thing Monday morning I will order a replacement warranty part and when it arrives we will come back and perform both the repair and the owed maintenance check. Technician Christopher Dehnart