5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Local Reviews
for vienna, wv

Rated 4.9 out of 5 stars based on 95 customer reviews

Excellent service. Very friendly and helpful!

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Incredible service

John thompson and helpers really came through for us in an emergency situation

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Knowledgeable technician, polite and professional.

The technician was great and his knowledge, experience and service were much appreciated. The only issue I had was that when I scheduled my appointment I was given a time of between 8am-12 and I requested that I receive a call prior to notify me when technician was on his way. I have 3 inside dogs and wanted to secure them to ensure safety of technician and a noise free environment to talk with him when he arrived. He arrived at 8 am and was not aware of this request I had made and asked if I had received a text message and I told him I received neither. He offered to reschedule if it wasn’t a good time for me but I quickly got my dogs out of the house and out into my garage so he could complete his service. That is the only complaint I had and I would definitely use Groggs again for service, just would appreciate the phone call or text prior to technician arriving.

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Great service

Experienced, knowledgeable, and very friendly

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Quick, professional service

Adam was great. I was very pleased you were able to come to the residence so quickly. When I smelled the gas and called you, I was hoping you'd be able to come out to the house today to take care of it. I thought it was pretty serious and possibly dangerous. Thank you also for Adam's photo so I would be able to know who was coming out. Great feature. Thanks again!!!

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Fridge check and other advice😊

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Great

Excellent. Friendly and took all the necessary safety precautions needed for the current pandemic.

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Great service

Travis should receive a 🌟, employee of the month!

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Spring check up on Air Conditioner

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Job Locations
for vienna, wv

Travis W.

Travis W. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating and Cooling Systems. Installed surge protector. Work performed by Travis W.


Frank  M.

Frank M. Job Checkin

Capacitor warranty. Work performed by Frank M.


Epson E.

Epson E. Job Checkin

Service Call Fee. Work performed by Epson E.


Travis W.

Travis W. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating and Cooling System. Work performed by Travis W.


Charlie H.

Charlie H. Job Checkin

Service call for Rheem 40 Gallon Natural Gas Tank. Work performed by Charles H.


Travis W.

Travis W. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling and Heating System. Work performed by Travis W.


Fred E.

Fred E. Job Checkin

Commercial Service Fee. Will need to replace compressor, capacitor and flush lines in order to get system functional. Work performed by Frederick E.


John B.

John B. Job Checkin

Cleared clogged drain line and replaced filter. Work performed by John B.


Adam R.

Adam R. Job Checkin

HVAC Service Agreement: Thawed out unit and added refrigerant. Work performed by Adam R.


Adam R.

Adam R. Job Checkin

Installed surge protectors. Performed by Frederick E.


Travis W.

Travis W. Job Checkin

Yearly Maintenance Check Performed by Travis W.


John T.

John T. Job Checkin

Drain Cleaning performed by John T. & Demetruis M.


John T.

John T. Job Checkin

Installed Rheem 50 gallon gas HWT and Pressure Reducing Valve. Work Performed by John T. & Lee J.


Travis W.

Travis W. Job Checkin

Yearly Maintenance Check Performed by Travis W.


Travis W.

Travis W. Job Checkin

Yearly Maintenance Check Performed by Travis W.