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Chris was the most pleasant person. Efficient. Made things easy to understand. Even took time to explain the humidifier’s working, which wasn’t what he came for. Above and beyond! Many thanks
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Technician explained everything he was doing plus the results of test
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We are always very pleased with Frank's service to our geothermal heating system. He is very knowledgeable about the system and our particular furnace set-up.
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Response from Grogg's Home Services:
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
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Good work on machine that’s getting old
Response from Grogg's Home Services:
Thank you for the awesome review.
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Response from Grogg's Home Services:
Thank you for the great review and we hope you use Grogg's in the future for your Home Services needs.
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Performed Platinum Comfort Club Membership Tune-Up on Cooling System Heat pump has a bad outdoor board. On low pressure lock out, when no need to. Pressures were good, charge: 115/230psi, superheat 11 degrees, subcooling 8 degrees. Wired as ac only now bypassed board. Customer has other source of heat. System has had rough short life with several issues. Leak in system base on history etc. will probably have to replace an start fresh.
Service Call Platinum Client Customer will add return. Its low now, 1,000 cfm on a 4 ton heat pump, calls for 1,600cfm Causing low pressure. System is holding 8 degrees subcooling, 14 degrees superheat. If leak in system, it’s leaking slow. Hard to tell the future of the leak. For now customer will call for his maintenance on ac once he has added the correct amount of returns.
Service Call Platinum Client - Cut out Needle Valve for Refrigerator Water Supply and Install Coupling to Repair Line.
Cleaned and checked operation of equipment. All checks were good. Cleaned burners, blower compartment and outside of system. Recommend surge protector for equipment.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System. Performed maintenance on 2019 Heil a/c and older Coleman modular home furnace w/ (2) 16x20x1 filters. Previous tech found a way to get a filter in blower section of door, however clear that it had been previous unfiltered, expected but removed decent build on motor of blower, wheel didn’t seem excessive though. No data tag remaining on inside run cap, believe it to be a 10mfd by readings and if so is in range. Outdoor unit is in great shape, operating smoothly. All other checks good at this time.
Installation of new heating and cooling system
Service Call Platinum Client Customer showed pictures of lines freezing on coil. Suspect system is low on refrigerant again. Called Lennox to find out system was out of warranty for not being registered. Quoted customer for replacing coil out of warranty. Recommend replacing system due to situation and past of the system. Customer wants to wait and see what he wants to do. If we come back to recharge we NEED it to be at least 70-75.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Replaced filter checked capacitor and amp draws. Fan motor is pulling very high amps and is making a grinding noise due to a failed bearing. Coil is rotted away from a neighbors dog peeing on coil. Refrigerant charge did check out to be ok but is very likely to develop a leak. Also found customers hot water tank connections to be corroded and leaking. Customer getting quotes on new AC and hot water tank.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Equipment was serviced and maintenance performed. Equipment is operating; however, due to current condition, age and wear an tear it will need replaced in a near future to guarantee proper operation during extreme hot and cold temperatures.
