5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for washington, wv

Rated 5.0 out of 5 stars based on 102 customer reviews

Didnt take long

Very Nice and friendly…My heat and air is outside so kinda hard to communicate since I’m an invilid but got him to come inside where I paid the next year warranty and paid for the filter. Thanks!!

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Thank you!

Awesome service.

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Great service

Answered my questions. Very polite

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Great Service

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Job Well Done

Chad and Zach were very cooperative and customer focused with the installation of my new mini split unit. I was pleased with the work.

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Great customer service

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Matthew is a wonderful representative for Groggs Service!

Matthew was exceptionally helpful, cooperative and efficient. He is an excellent representative for the business!


Response from Grogg's Home Services:

Thanks for sharing your review with us and the community.

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Awesome Service and Price

As usual, someone was at my home as scheduled and, in this case, even before. I love the way they care for my little Westie, Holly.

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great servoce

Quick service was able to be scheduled. Very efficient and capable and pleasant service technician. We are very appreciative.

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Great service

He was nice and very helpful and explained everything very clearly for me to understand it. I would like to have him back again.

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Great Service

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great service

gentlemen very helpful


Response from Grogg's Home Services:

Thanks for sharing your review with us and the community.

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Hot Water Tank

Everyone I dealt with were polite, professional, and efficient. I especially appreciated the quick response. A little expensive, but worth it.

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Great Service

Shaun was a very nice person to deal with!

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Fixed system!

Repaired system in a timely manner

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Job Locations
for washington, wv

John T.

John T. Job Checkin

Tankless and ION 6


Travis W.

Travis W. Job Checkin

HVAC Maintenance - cleaned and checked operation of equipment. Verified working status of air purifier and filter was still in good condition. Recommend surge protection for equipment. All checks were good.


John B.

John B. Job Checkin

2018 Ruud furnace was flashing code for ignition failure. Gas valve was not receiving voltage for ignition. Replaced control board under warranty. I had one on my van so there is no need to return.


John B.

John B. Job Checkin

2016 Goodman package unit. Replaced faulty pressure switch


Travis W.

Travis W. Job Checkin

HVAC Maintenance - cleaned and checked operation of heating system. Changed AprilAire 413 filter. All checks were good. Installed surge protector on equipment.


Travis W.

Travis W. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Jordan H.

Jordan H. Job Checkin

Misc. supplies -customer is going to order new cartridge for faucet and have us come back to install.

Misc. supplies -customer is going to order new cartridge for faucet and have us come back to install.

John B.

John B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System Found system low on refrigerant again. Customer has elected to add leak seal to the system. Added three lbs of r410a to the system. All other checks for maintenance were good. If leak seal doesn’t work estimated repair price to replace Evap coil would be $3000-3500.

Performed Platinum Comfort Club Membership Tune-Up on Cooling System

Found system low on refrigerant again. Customer has elected to add leak seal to the system. Added three lbs of r410a to the system. All other checks for maintenance were good.

If leak seal doesn’t work estimated repair price to replace Evap coil would be $3000-3500.

Anthony L.

Anthony L. Job Checkin

Service Call Fee: coupling on the water line and a shut off valve for the fridge

Service Call Fee: coupling on the water line and a shut off valve for the fridge

Matthew G.

Matthew G. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System Arcoaire split system furnace w/ 20x25x1 filter. Gas pressure good along with in range amp draws on blower and inducer motors, tight electrical connections. System was cycling on and off due to toggling pressure switches. Switches are in working order (previously replaced 12/21) however drains, tubing, and collection box were clogged. Cleared them all and adjusted length of one pressure switch tubing and system began to work properly. Cleaned flame sensor and inside of cabinet, all other checks good at this time.

Performed Platinum Comfort Club Membership Tune-Up on Heating System
Arcoaire split system furnace w/ 20x25x1 filter. Gas pressure good along with in range amp draws on blower and inducer motors, tight electrical connections. System was cycling on and off due to toggling pressure switches. Switches are in working order (previously replaced 12/21) however drains, tubing, and collection box were clogged. Cleared them all and adjusted length of one pressure switch tubing and system began to work properly. Cleaned flame sensor and inside of cabinet, all other checks good at this time.

John B.

John B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System

Performed Platinum Comfort Club Membership Tune-Up on Cooling System

Shawn L.

Shawn L. Job Checkin

Work performed under GHAC Quality Pledge: Homeowner thermostat had a fault A093_f internal control fault. System wasn’t in fault when I arrived but I did notice water leaking onto the furnace from a bad glue spot on the exhaust pipe. I made repairs to the flue pipe and verified operation. If issues persist please notify us at that point.

Work performed under GHAC Quality Pledge: Homeowner thermostat had a fault A093_f internal control fault. System wasn’t in fault when I arrived but I did notice water leaking onto the furnace from a bad glue spot on the exhaust pipe. I made repairs to the flue pipe and verified operation. If issues persist please notify us at that point.

John B.

John B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Heating System

Performed Platinum Comfort Club Membership Tune-Up on Heating System

John B.

John B. Job Checkin


John B.

John B. Job Checkin