5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Local Reviews
for waverly, wv

Rated 4.7 out of 5 stars based on 11 customer reviews

Very knowledgeable

Super great service very professional l would recommend Fred to everyone.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service and great price.

I enjoy doing business with Grogg's and I trust their expertise.

  • Overall Experience
  • Quality
  • Price
  • Convenience

First visit didn't fix it, second visit rescheduled.

For a company that answers their phone by saying, "How can we exceed your expectations?". they don't.

  • Overall Experience
  • Quality
  • Price
  • Convenience

John is an excellent tech and is always thorough.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service and acceptable price

  • Overall Experience
  • Quality
  • Price
  • Convenience

AC PROBLEM

Great Service.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great

Great job

  • Overall Experience
  • Quality
  • Price
  • Convenience

blower down

John quickly diagnosed the problem. Grateful the parts were still under warranty. The air was repaired as soon as the parts were delivered.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Quick response, accurate diagnosis, efficiently repaired, good price Accurate diagnosis, efficiently repaired, reasonable price

I would recommend Groggs to anyone seeking heating or cooling needs or anything else that is offered through their company. Employees are courteous and well-trained to competently tackle the job before them.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the five star review. I hope you consider Grogg's in the future for all your home services needs.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good company and people to work with.

The Groggs people were dedicated and hard-working. We recommend them.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the 5 star review. We hope you consider Grogg's in the future for all your home services needs.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for waverly, wv

Fred E.

Fred E. Job Checkin

Service Call Platinum Client: Arrived and found condensing unit sitting against wall blocking one side of air flow and a loose wire at breaker causing a hot connection. This is causing breaker to trip repeatedly. It is highly advised to move the condenser away from wall for increased performance and reliability.


Fred E.

Fred E. Job Checkin

Arrived and found flame sensor dirty. Flashing low flame sensed code. Cleaned flame sensor and system is operating properly at this time.


Travis W.

Travis W. Job Checkin

Performed annual maintenance on equipment.


Travis W.

Travis W. Job Checkin

Performed annual maintenance on furnace.


Frank  M.

Frank M. Job Checkin

Limiting


Adam R.

Adam R. Job Checkin

Arrived to find unit not igniting, hot surface igniter bad with sent voltage hsi wouldn’t come on. Unit is 30 years old I don’t Advise persusing repair due to conditions and age


John B.

John B. Job Checkin

Unit flame roll out switch was tripped. Reset switch, adjusted gas pressure and changed dirty filter. Unit trips after about 5 mins. When running it is spewing out carbon monoxide. Setting up an estimate for a new system.


Adam R.

Adam R. Job Checkin

Arrived to find unit short cycling due to low pressure switch.


Adam R.

Adam R. Job Checkin

Removed and replaced blower motor, performed heating and cooling maintenance on system. Adjusted in lp pressure to 13” backed off out lp to 10” from 10.8


Adam R.

Adam R. Job Checkin

Blower motor failed, drawing 15.6 amps upon start up. Ordering new motor


Draymond W.

Draymond W. Job Checkin

Line set, disconnect, pad, new roof jack


Richard M.

Richard M. Job Checkin

10/10 parts and labor replaced both control boards and blower motor . Blower fault would not clear without all control boards and motor replaced tried many ways would not reset..


Richard M.

Richard M. Job Checkin

New minisplit customer said no heat found unit working correctly explained the need in washing filters. System had deprecated airflow due to dirty filters. Discharge temp 114 degrees.


Greg C.

Greg C. Job Checkin

Line set, disconnect, pad, add return air, drop


Richard M.

Richard M. Job Checkin

May need new gas regulator was very low pressure cranked the regulator down and pressure is correct at this time