5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for waverly, wv

Rated 4.8 out of 5 stars based on 18 customer reviews

Great service today.

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we were very pleased with our service.

we appreciate your services and helping with questions we had asked about.

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Extremely Knowledgeable

Chris was great and i formative like hes done this all his life. Great person very friendly.

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Wonderful service

I appreciate how quickly the technicians were able to come to our house to check our furnace. They were very professional and polite. They gave options going forward and scheduled the person to come and talk to us about a new one. It all happened very quickly and we will get our new furnace on Monday. Thank you so much!

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Great service

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was here in timely manner

of course this happened on a weekend,we were happy he could be here as quick as he was. thank you

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Very knowledgeable

Super great service very professional l would recommend Fred to everyone.

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Great service and great price.

I enjoy doing business with Grogg's and I trust their expertise.

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First visit didn't fix it, second visit rescheduled.

For a company that answers their phone by saying, "How can we exceed your expectations?". they don't.

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John is an excellent tech and is always thorough.

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Excellent service and acceptable price

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AC PROBLEM

Great Service.

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Great

Great job

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blower down

John quickly diagnosed the problem. Grateful the parts were still under warranty. The air was repaired as soon as the parts were delivered.


Response from Grogg's Home Services:

Thank you for the great review.

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Job Locations
for waverly, wv

John B.

John B. Job Checkin

Service Call Fee:28 yr old heil hvac system. Gas valve on furnace has failed and would need replaced along with the pilot assembly to get functioning again. Estimate repair for furnace is $900-1100. Won’t know how rest of the system will operate until that is fixed. Ac unit is low on refrigerant. Customer says they’ve had quite a bit of repairs done for the ac. Given the age of equipment and high repair cost I am recommending replacement of system rather than repair. Estimate is set up for today. Customer asked about having duct cleaning done with new equipment installed.

Service Call Fee:28 yr old heil hvac system. Gas valve on furnace has failed and would need replaced along with the pilot assembly to get functioning again. Estimate repair for furnace is $900-1100. Won’t know how rest of the system will operate until that is fixed. Ac unit is low on refrigerant. Customer says they’ve had quite a bit of repairs done for the ac. Given the age of equipment and high repair cost I am recommending replacement of system rather than repair. Estimate is set up for today. Customer asked about having duct cleaning done with new equipment installed.

Joshua W.

Joshua W. Job Checkin


Joshua W.

Joshua W. Job Checkin


Alex G.

Alex G. Job Checkin

14 SEER, 2.5 Ton, R410A Heat Pump, Single Stage Air Handler

14 SEER, 2.5 Ton, R410A Heat Pump, Single Stage Air Handler

Alex G.

Alex G. Job Checkin


Shawn L.

Shawn L. Job Checkin

Service Call Fee: Furnace had a blown fuse. Found a bad capacitor. Replaced capacitor and verified operation. Everything checks out good.

Service Call Fee: Furnace had a blown fuse. Found a bad capacitor. Replaced capacitor and verified operation. Everything checks out good.

Shawn L.

Shawn L. Job Checkin


Benjamin W.

Benjamin W. Job Checkin


John B.

John B. Job Checkin

Service Call Fee: fuse was blown on board. Stat wire going to condenser got pinched between gas line and furnace cabinet. That cut into the wire causing the short. Repaired wired, replaced fuse, and replaced customer provided filter. Ac is 3 hrs old but furnace is 30 yrs old and in need of maintenance. Blower motor and wheel has a build up of dirt and dust on it. Offered maintenance plan but she wishes to discuss it with her husband.

Service Call Fee: fuse was blown on board. Stat wire going to condenser got pinched between gas line and furnace cabinet. That cut into the wire causing the short. Repaired wired, replaced fuse, and replaced customer provided filter. Ac is 3 hrs old but furnace is 30 yrs old and in need of maintenance. Blower motor and wheel has a build up of dirt and dust on it. Offered maintenance plan but she wishes to discuss it with her husband.

Matthew R.

Matthew R. Job Checkin


Benjamin W.

Benjamin W. Job Checkin


Epson E.

Epson E. Job Checkin

Service Call Platinum Client Replaced indoor coil.

Service Call Platinum Client
Replaced indoor coil.

Matthew R.

Matthew R. Job Checkin

A.O. Smith 50 Gal Natural Gas Hot Water Tank

A.O. Smith 50 Gal Natural Gas Hot Water Tank

Lee B.

Lee B. Job Checkin


Lee B.

Lee B. Job Checkin

Performed Platinum Comfort Club Membership Tune-Up on Cooling System

Performed Platinum Comfort Club Membership Tune-Up on Cooling System