This is seriously the best company that I have ever had the pleasure of doing business with. I have dealt with 3 different techs for different issues and they were all so honest and friendly. I will never even consider hiring anyone else for my HVAC or plumbing needs. Special thanks to Todd and Shane for going above and beyond for us this week!
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I have been using Hawthorne for many years. Each one of their representatives delivers excellent service in a professional manner.
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Jake does a GREAT JOB at all the contacts he has made to our house. In fact we have requested Jake when we call. He covers all the bases with checking on the issue and let's us know what is going on and what needs to be done before there is a surprise. He has handled 3 needs we have had with a great professional approach. Thanks,Jake!!!!
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Tankless Water Heater Installation
Technician arrived onsite. Had to remove shelving and cut 2 holes in the cabinet to fit new piping through. Installed HALO 5 with new 1" PRV. Ran 1/2" backwash line. Started the system on a cycle wash and no leaks. Hawthorne PHC job complete.
Technician arrived onsite. Presented customer with options for complete replacement or just replacing parts. Customer chose most economical option for now. Replaced the fill valve and flapper. Tested, working properly. Hawthorne PHC job complete.
Technician arrived onsite. Homeowner has concerns about water removal system from the tankless water delivery system. Would like it diverted away from foundation. Also the pvc intake and exhaust not being sealed. West comfort system-upstairs: Checked elctrical connections Checked voltage enhancement system Checked voltage distribution system Checked heat media transfer coil Checked air movement system Checked exhaust management system Checked refrigerant pumping system Checked refrigerant levels Unit operating within specifications at this time East comfort system-downstairs: Checked electrical connections Checked voltage enhancement system Checked voltage distribution system Checked heat media transfer coil Checked air movement system Checked exhaust management system Checked refrigerant pumping system Checked refrigerant levels Unit operating within specifications at this time Neither system has any air purification systems on it. Hawthorne PHC job complete
Air conditioning maintenance and safety check
Air conditioning maintenance and safety check
Air conditioning maintenance and safety check
Technician arrived onsite. Replaced three customer supplied toilets; one downstairs and two upstairs. Includes new wax rings, bolts, and caulking around the base. Test after, no leaks. One year warranty on labor. Hawthorne PHC job complete.