687 N 2000 W STE 10
Springville, UT 84663
801-375-3320

Local Reviews

Rated 5.0 out of 5 stars based on 64 customer reviews

Excellent Service!

I am very satified with my experience with Jaimes! He was very knowlegable and explained things well and I appreciate what he did and made me understand things. Thanks again!!


Response from Heating and Cooling Guys:

We appreciate the time you took to leave us a review! We're so glad you had a good experience with our technician and that he was able to explain things in a way that was easy to understand! We look forward to working with you in the near future!

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A/C service

AJ did a great job of explaining what he found and made good recommendations. He was willing to listen to me as a customer.


Response from Heating and Cooling Guys:

Thank you for taking the time to leave us a great review! We're so glad you had a good experience with AJ! We hope to continue working with you in the future!

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Great, Friendly Service

AJ was prompt, friendly, knowledgeable and communicated openly and clearly about the benefits of the services our struggling AC needed. He was even friendly to the dogs. :) And before he got here, communicating with the company was easy and clear. Definitely recommend!


Response from Heating and Cooling Guys:

Thank you Heather for taking the time to leave us such an awesome review! We're so happy to hear that you had a great experience with our team! And we're excited to continue working with you in the future!

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Impressed!

First time using Heating and Cooling Guys, and I was impressed. If you still have a swamp cooler (and hey, for mobile homes there are still a lot of them in use), these are the people to call! Lots of heating and cooling companies won't even work on them. Heating and Cooling Guys were like "heck yes we service those." I called a local company I've used before to start up my swamp cooler for the season. I couldn't get an appointment with them until the end of June! With H&CG I got an appointment within a week. Dolores in the office was super nice and friendly over the phone. The arrival window was 2 hours instead of 4. That's a big plus, not to have to hang around waiting for 4 hours. Jaemus was the tech and he was great. Very personable, knowledgeable and professional. He found that a clogged calcium/mineral filter was causing very low water pressure to the system and removed it, which will improve cooling performance over what we had last year. I rated service quality as 4 stars instead of 5 because unfortunately, the next day the cooler was leaking water onto the roof. Jaemus is coming back in a few days to see what's up. Hopefully it's a simple fix, like the drain plug didn't get re-installed, or something. Fingers crossed! Overall, though, everything went well and I will definitely use H&CG again.


Response from Heating and Cooling Guys:

Suzan, thank you so much for taking the time to leave such an amazing review; we really appreciate it! We're thrilled to hear that you had a great experience with our team and that we could assist you promptly in getting your cooler started up for the summer season. We appreciate you bringing the leaking water issue to our attention as well so we could get back out there to resolve it! Thank you again for your kind words; we have enjoyed working with you and look forward to continuing our partnership in the future!

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Fast and Effective Service!

They were able to squeeze us in short notice and help us out with our broken AC unit

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Excellent service !!!

Jaemus Jones is amazing at what he does. Amazingly professional. Explained everything and helped me understand what was going on. Highly recommended !!!

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He gave excellent service by

Jaemus was excellent and informative on how to watch for things with furnace , very efficient nice, rushed he was up here in salt lake

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Great service

Aj Garcias was our tech, and he really went the extra mile to help fix my heater, very professional and quality work!

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Excellent service

We had an emergency and Mike was able to come within 30 minutes. He fixed the problem, seemed knowable and answered any question we had for him

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quality service price for part was a bit high

He was great gave accurate feedback based off my own knowledge

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Great company to work with

The heating and cooling guys were great to work with. They were able to get me a same day appointment which was very much appreciated. The technician AJ was on time per my scheduled appointment. He was very knowledgeable and patient in answering all my questions. He was able to take care of the issue I was having with my furnace quickly and did not try and up charge for anything. I will definitely use the heating and cooling guys for all of my future HVAC needs. Will recommend them to all of my family and friends.

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Excellent Service!

AJ did an awesome job. I have been so impressed with this company. Thank you!

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Excellent Service!

Very helpful and polite! Met all needs and more.

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Very Nice!

Full unit replacement in about 4 hours. Super fast. AJ kept me up to date on what was going on. AC feels much cooler now. Left no mess - Can't even tell he was here. Highly recommend!

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Trustworthy Company To Use

AJ was very thorough with the furnace tune-up!

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Job Locations

Jaemus J.

Jaemus J. Job Checkin

Maintenance


Mikel T.

Mikel T. Job Checkin

Noisy air conditioner. Tempstar ac system making vibration noise. Performed AC tune up maintenance.

Noisy air conditioner. Tempstar ac system making vibration noise. Performed AC tune up maintenance.

Jaemus J.

Jaemus J. Job Checkin

Ac install


Mikel T.

Mikel T. Job Checkin

Tempstar air conditioner not cooling. System was low on refrigerant. Added to manufacturers specs. A nice cool 48 degrees coming out of get vents. Another cool customer. 😎

Tempstar air conditioner not cooling. System was low on refrigerant. Added to manufacturers specs. A nice cool 48 degrees coming out of get vents. Another cool customer. 😎

Jaemus J.

Jaemus J. Job Checkin

Swamp cooler repair


Mikel T.

Mikel T. Job Checkin

Rheem air conditioner not keeping up. Free 2nd opinion, clean condenser coil, AC inspection. Condenser coil cleaning.

Rheem air conditioner not keeping up. Free 2nd opinion, clean condenser coil, AC inspection. Condenser coil cleaning.

Mikel T.

Mikel T. Job Checkin

Air conditioner, maintenance/tuneup on a day and night/carrier system.

Air conditioner, maintenance/tuneup on a day and night/carrier system.

Jaemus J.

Jaemus J. Job Checkin

HVAC system install


Mikel T.

Mikel T. Job Checkin

Air conditioner won’t turn on. Amana heat pump dual fuel system. Found that the txv was in need of some adjustment. System working great. Another cool customer 😎🪭

Air conditioner won’t turn on. Amana heat pump dual fuel system. Found that the txv was in need of some adjustment. System working great. Another cool customer 😎🪭

Aj G.

Aj G. Job Checkin

Performed maintenance on AC system. Replaced capacitor and cleaned outdoor coil


Mikel T.

Mikel T. Job Checkin

Air conditioning not working. Not blowing air out of the vents. Found a bad blower motor on the furnace and provided the customer with a price to replace it. System is a Day and Night/Carrier/Bryant/Payne/ Tempstar

Air conditioning not working. Not blowing air out of the vents. Found a bad blower motor on the furnace and provided the customer with a price to replace it. System is a Day and Night/Carrier/Bryant/Payne/ Tempstar

Aj G.

Aj G. Job Checkin

Performed maintenance on a AC system, found no major issues other than a dirty outdoor coil which we cleaned.


Jaemus J.

Jaemus J. Job Checkin

Swamp cooler start up


Jaemus J.

Jaemus J. Job Checkin

AC maintenance


Aj G.

Aj G. Job Checkin

Performed a maintenance on a AC system. Other than the system being undercharge due to it being new, no other issues found.