Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
We were very impressed with the immediate response and installation of our new HVAC system. As alway, the staff was on time, friendly and knowledgeable from the time of purchase to the completed installation. Our units were installed in one day. We particularly appreciated the care and cleanliness during the process.
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Timely, knowledgeable, professional, personable, and inexpensive for services provided. Can nott get any better than that!
Overall Experience
Friendliness
Quality
Satisfaction
Tom is really a hard worker! He was honest, knowledgeable and very helpful. I will definitely use him again in the future.
Overall Experience
Friendliness
Quality
Satisfaction
The only thing I struggle with is the time window you give us to be here for the tech. Four hours is four hours of valuable time for me, as well. I don't know that I want to race home to be here by 12 noon (& miss work), to sit here till 3pm when your tech shows up. Not sure what I'll do for the next appointment.
Overall Experience
Friendliness
Quality
Satisfaction
Perform bi annual service on a wine cellar system.
Perform bi annual service on a wine cellar system.
Perform bi annual service for a wine cellar refrigeration system.
Perform diagnostic and repair for Mac system serving master bedroom.
Perform diagnostic for package heat pump system.
Time of member price add condensate safety. Performed gas split maintenance in cooling. outdoor fan motor however has leaked quite a bit of oil and is slightly out of balance, recommend replacing oem motor and fan blade proactively to avoid down time. Thank you for your continued confidence. My office is checking price of outdoor fan motor and fan prop. and warranty of unit. Customer also checking her warranty. Office did say parts only is covered for outdoor fan motor and fan blade.
Perform maintenance on a Lennox split gas/ac system.
Perform maintenance on a Lennox split furnace/ ac system. Checked filter, thermostat operation, return and supply temperature, refrigerant pressure, indoor and outdoor motor, capacitor, tightened electrical connections, indoor and outdoor coil, drain pan/line is clear. Unit is running properly at this time. Thank you for choosing Hobaica Services.
Customer also paid today’s plumbing repair on this invoice. $75 is for no worry AC warranty. I recovered refrigerant charge, removed indoor txv and carefully installed new valve in attic. Pressure test and leak checked new txv and then while flowing nitrogen welded in a liquid line filter dryer. Pressure tested and leak checked again with nitro. Pulled system into deep vacuum and then recharged with new r410a 10lbs.
System is operating now but has restricted indoor metering device and indoor coil temp is below freezing. Need return and replace indoor txv under nww, only $75 will be due at time of repair. Customer also approved 2 angle stops with flex hoses for garage laundry sink. All other plumbing and stops look ok and I gave free water leak audible alarm.
want to do the plumbing inspection this time, he reports he just upgraded most all plumbing and has no issues. I did give a free water leak audible alarm. Checked thermostat and wires for customer and he reports he is going to install his own WiFi stats. I looked behind stats and in attic and only has 5 wires ran and each stat, no extra wires as they are all used. Bruce reports he is going to run his own new thermostat wires And install the stats himself.
Complaint called in was a burning smell from the dryer. On arrivial the issue explained to me by the employees was a sewage smell coming from the area around the back door. They explained that the washer machine is working properly and the sewage smell is not coming from the washer machine box but the smell is near the back door. There was no smell when i was there due to the back door being open. I explained that they ne
