Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
We were very impressed with the immediate response and installation of our new HVAC system. As alway, the staff was on time, friendly and knowledgeable from the time of purchase to the completed installation. Our units were installed in one day. We particularly appreciated the care and cleanliness during the process.
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Timely, knowledgeable, professional, personable, and inexpensive for services provided. Can nott get any better than that!
Overall Experience
Friendliness
Quality
Satisfaction
Tom is really a hard worker! He was honest, knowledgeable and very helpful. I will definitely use him again in the future.
Overall Experience
Friendliness
Quality
Satisfaction
The only thing I struggle with is the time window you give us to be here for the tech. Four hours is four hours of valuable time for me, as well. I don't know that I want to race home to be here by 12 noon (& miss work), to sit here till 3pm when your tech shows up. Not sure what I'll do for the next appointment.
Overall Experience
Friendliness
Quality
Satisfaction
CUSTOMER SAYS UNIT IS COOLING BUT SHE SEES A LEAK AT VENT ON CEILING, WANTS TO MAKE SURE IT IS NOT THE AC UNIT
At arrival system was off on manual reset high-pressure switch. I checked electrical, capacitor and idol pressure before resetting. Upon resetting compressor started up and outdoor fan motor did not, verified it has proper 24 V and 240 V. Outdoor fan motor and module needs replaced under parts warranty. We need to pick and return with oem parts, $79 service call fee still applies for first trip and diag. Joe approved Outdoor motor under parts only, I returned same day,
System is running but outdoor fan motor is making bad noise and has bearing play, I also found outdoor fan blade is cracked, motor and prop need replaced. Due to age and r22 in system it would be wise to replace whole system. Nick approved Oem fan motor and prop, returned and installed today and customer signed up one year silver tcc for unit over 10. Upon completion of repair thermostat shorted and charred for apparent no reason, thermostat as courtesy. and system is operating properly now
System is running but outdoor fan motor is making bad noise and has bearing play, I also found outdoor fan blade is cracked, motor and prop need replaced. Due to age and r22 in system it would be wise to replace whole system. Nick approved Oem fan motor and prop, returned and installed today and customer signed up one year silver tcc for unit over 10. and system is operating properly now.
UNIT IS MAKING A LOUD RATTLING NOISE. Ac system split heat pump
Replacing shower cartridge and ice maker valve
Replacing shower cartridge and ice maker valve
Replace shower cartridge and ice maker valve.
Perform bi annual service on a wine cellar system.
Perform bi annual service on a wine cellar system.
Perform bi annual service for a wine cellar refrigeration system.
