River showed up early and checked everything in our AC unit to make sure it worked reliably. He explained everything he found, nothing needed fixed. He also talked to me about some things I wanted to have done later.
Response from Hobaica Services:
We are so glad to hear that you had a good experience.
Overall Experience
Friendliness
Quality
Satisfaction
Good Service, work done in a timely manner, the workmen kept us informed about what they were doing at all times.
Response from Hobaica Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Friendliness
Quality
Satisfaction
Sergio came to my home 🏠 today to install a new Trane A/C. His partner did not show up. He did the whole job himself. He is a gentleman, an efficient worker, great personality. He complete the job on time, and left my garage and home very clean and orderly. He is welcome to return to my home, anytime
Response from Hobaica Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Friendliness
Quality
Satisfaction
Grayson was very knowledgeable, thorough and friendly. Great customer service. He did a complete check with a video and explanation for everything.
Response from Hobaica Services:
Thank you for the 5 star rating.
Overall Experience
Friendliness
Quality
Satisfaction
Response from Hobaica Services:
Thank you so much for taking the time to leave us a 5-star review!
Overall Experience
Friendliness
Quality
Satisfaction
River listened to our challenges and made it a priority to address those concerns. He was thorough with his explanation and the quality of service he provided. I would highly recommend Hobaica and River as the service technician.
Response from Hobaica Services:
Your kind words mean a lot to us. Thanks for the positive feedback.
Overall Experience
Friendliness
Quality
Satisfaction
Restores my faith in the younger generation! Was polite, seemed very knowledgeable & competent and was very thorough. He even asked if there were any other problems with the AC and looked into the attic to see if we had a damper system and provided some advice on how to make the temperature in the house more consistent.
Response from Hobaica Services:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Overall Experience
Friendliness
Quality
Satisfaction
Appreciate the honesty when working on my unit & the integrity of the employees who work for this company, they never fail to disappoint! Very much worth going on the Gold Plan!
Response from Hobaica Services:
Your kind words mean a lot to us. Thanks for the positive feedback.
Overall Experience
Friendliness
Quality
Satisfaction
Response from Hobaica Services:
Thank you so much for taking the time to leave us a 5-star review!
Overall Experience
Friendliness
Quality
Satisfaction
River and Jared were amazing to work with.
Response from Hobaica Services:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Overall Experience
Friendliness
Quality
Satisfaction
Grayson notified me when he expected to arrive and he was ON TIME! He was courteous and professional and communicated so I could understand the issue and the options of solution. I did not feel like I was overcharged nor taken advantage of. Highly recommend Grayson!
Response from Hobaica Services:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Overall Experience
Friendliness
Quality
Satisfaction
I've had a few companies out to check my A/C and all said that there wasn't a problem and the noise was 'normal'. When the vibration noise kept getting worse, I called Hobaica as I had heard good things about this company. Problem was found and item could be replaced but would cost more than the system was worth. I set up another appt to get an estimate of a new system since the A/C is an older unit.
Response from Hobaica Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Friendliness
Quality
Satisfaction
River was knowledgeable and very helpful. He explained everything and took his time. HIGHLY RECOMMEND!!!
Response from Hobaica Services:
Thank you so much for this great 5-star review. We really appreciate your business!
Overall Experience
Friendliness
Quality
Satisfaction
Sergio and Eric did a great job, great customer service and great install on our new A/C unit. Sergio explained all the controls on the new thermostat. Thank you so much for coming out in the 116 degree temps and we love our new A/C unit.
Response from Hobaica Services:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expect!ations
Overall Experience
Friendliness
Quality
Satisfaction
River was sent out to give us a "2nd Opinion" on an old poorly cooling AC unit. Prior to this, we had been told (scammed?) by another company that we needed a new unit. ($12,000 !!!) River checked out the AC and suggested that it only needed more Freon. (Much less $$$.) He was especially diligent considering that Hobaica was offering Free 2nd Opinions during this time. That is, he could have rushed through his testing so as to get to his next job. But he didn't rush. He was pleasant to talk to (not condescending like the previous company) and patiently answered all my questions. He seemed very knowledgeable and demonstrated that he was willing to go the extra mile.
Response from Hobaica Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Friendliness
Quality
Satisfaction
Daikin package heat pump. New return cut in
Lennox package heat pump. Return grill replacement
ACPRO package heat pump. New return cut in. Replace all duct work. Replace filter hinge.
ACPRO split heat pump. Scuttle replacement
HVAC Repair Service: While assessing an underperforming AC unit at a residential property, my diagnostic examination uncovered low refrigerant levels as the root cause. To address this issue comprehensively, I proceeded with a refrigerant recharge. This not only restored the unit's cooling capacity but also involved a meticulous evaluation of the entire refrigeration system to detect and rectify any potential leaks, ensuring long-term efficiency and optimal performance of the AC unit.