Overall Experience
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Satisfaction
Amer was great. Explained everything he was doing and why, and answered all my questions. Even took a video of what my roof unit looks like so I could see for myself without climbing up there. Another great Hobaica employee. 👍🏼
Overall Experience
Friendliness
Quality
Satisfaction
Excellent customer service, came out same day and fixed the problem.
Overall Experience
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Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
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Satisfaction
From the initial set up phone call, to the communication by email and text as well as the punctuality and professionalism of the tech that came to service our air conditioning units, Hobaica Services was wonderful...as was Chase, the tech. What a great team! Thank you
Overall Experience
Friendliness
Quality
Satisfaction
It was a pleasure meeting Amar Khudher. He called in advance and came on time, as he promise. He is courteous and takes the time to discuss various aspects of my A/C units that will assure they work well. He is a respectful young man and wants to learn about his customers. We had a nice conversation about our lifestyle and life-experiences. Thanks for taking him into your organization! GB
Overall Experience
Friendliness
Quality
Satisfaction
Very thorough job. Arrived on time. Very courteous. Explained the step being taken.
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Overall Experience
Friendliness
Quality
Satisfaction
Replace dual run capacitor on a Lennox split system. The system is back up and running, and is ready for the remainder of the hot Phoenix summer.
Perform maintenance on 3 carrier split gas/ac systems.
Perform maintenance on a 1 Lennox split gas/ac system and 1 Trane gas pack. Checked filter, thermostat operation, return and supply temperature, refrigerant pressure, compressor, indoor and outdoor motor amps, capacitor, tightened electrical connections, indoor and outdoor coil, drain pan/line is clear, rinsed outdoor coil with water. Thank you for choosing Hobaica Services.
Performed service special on a Daikin split system. Evaluated operations in cooling mode. Found all components operating properly. Thank you for choosing Hobaica Services.
Performed wine system maintenance. Cleaned off air filter and outdoor coil, checked thermostat, coils, electrical, capacitors, controls, safeties, airflow, temperature split, refrigerant pressures, motors and bearings, compressor and amperages, flushed condensate drain line and pump with water. System is operating normally and readings are within manufacture specifications at this time. Thank you for your continued confidence.
Perform diagnostic on a gas split system and replace ignition control circuit board.
Perform maintenance on a daikin package heat pump.
Installed new Honeywell 8000 touchscreen 2 stage cooling thermostat and set up for gas split system with 2 stage cooling. Under 2YL.
Estimated up to $2000 to cut line sets and move condenser about 6 inches to home, it currently sits 13 inches from home. System is 2007 Lennox straight cool with #r22. Would need to replace entire charge as full pump down is unlikely with added refrigerant likely in line set and indoor coil, over the 13lbs 6oz factory charge. Dennis is not interested in spending this kind of money on older unit and will start planning for replacement and relocation if system dies.
