Mr Martinez did a great job he was through and patient explaining all information regarding the installation of the ac I give him 5 stars
Response from Hobaica Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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Sergio came to my home 🏠 today to install a new Trane A/C. His partner did not show up. He did the whole job himself. He is a gentleman, an efficient worker, great personality. He complete the job on time, and left my garage and home very clean and orderly. He is welcome to return to my home, anytime
Response from Hobaica Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Response from Hobaica Services:
Thank you so much for taking the time to leave us a 5-star review!
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River listened to our challenges and made it a priority to address those concerns. He was thorough with his explanation and the quality of service he provided. I would highly recommend Hobaica and River as the service technician.
Response from Hobaica Services:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Restores my faith in the younger generation! Was polite, seemed very knowledgeable & competent and was very thorough. He even asked if there were any other problems with the AC and looked into the attic to see if we had a damper system and provided some advice on how to make the temperature in the house more consistent.
Response from Hobaica Services:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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Appreciate the honesty when working on my unit & the integrity of the employees who work for this company, they never fail to disappoint! Very much worth going on the Gold Plan!
Response from Hobaica Services:
Your kind words mean a lot to us. Thanks for the positive feedback.
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Response from Hobaica Services:
Thank you so much for taking the time to leave us a 5-star review!
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River and Jared were amazing to work with.
Response from Hobaica Services:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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Grayson notified me when he expected to arrive and he was ON TIME! He was courteous and professional and communicated so I could understand the issue and the options of solution. I did not feel like I was overcharged nor taken advantage of. Highly recommend Grayson!
Response from Hobaica Services:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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I've had a few companies out to check my A/C and all said that there wasn't a problem and the noise was 'normal'. When the vibration noise kept getting worse, I called Hobaica as I had heard good things about this company. Problem was found and item could be replaced but would cost more than the system was worth. I set up another appt to get an estimate of a new system since the A/C is an older unit.
Response from Hobaica Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Sergio and Eric did a great job, great customer service and great install on our new A/C unit. Sergio explained all the controls on the new thermostat. Thank you so much for coming out in the 116 degree temps and we love our new A/C unit.
Response from Hobaica Services:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expect!ations
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River was sent out to give us a "2nd Opinion" on an old poorly cooling AC unit. Prior to this, we had been told (scammed?) by another company that we needed a new unit. ($12,000 !!!) River checked out the AC and suggested that it only needed more Freon. (Much less $$$.) He was especially diligent considering that Hobaica was offering Free 2nd Opinions during this time. That is, he could have rushed through his testing so as to get to his next job. But he didn't rush. He was pleasant to talk to (not condescending like the previous company) and patiently answered all my questions. He seemed very knowledgeable and demonstrated that he was willing to go the extra mile.
Response from Hobaica Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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River was knowledgeable, personable, and thorough. Fantastic technician.
Response from Hobaica Services:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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As always, Hobaica sends a text with the name and picture of the person who will be arriving to service the AC. I appreciate this! Mr. Grayson was on time and professional, gave recommendations we will make!
Response from Hobaica Services:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Knowledgeable and gave good guidance
Response from Hobaica Services:
Thanks for sharing your review with us and the community.
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Lennox package heat pump with duct replacement and return grill replacement
Trane gas furnace vertical split system with water heater replacement
A/C repair (mention techs name for credit)
Lennox package heat pump with return cut in and duct replacement
HVAC System Replacement: Helped the client explore potential rebates and tax incentives for HVAC replacements, water heater upgrades, and electrical panel replacements to improve home comfort and efficiency.
Ductwork Repairs: Conducted a complimentary inspection of the client's ducting system, confirming it is leak-free, and recommended a professional cleaning to maintain high performance.
Conducted a thorough energy efficiency assessment of the client's home to identify areas for improvement, enhancing A/C performance and reducing energy waste.
Quote for AC Services: Provided a complimentary second opinion on a previous A/C service recommendation to help the client make informed decisions about their cooling system.
