Perry and Michela were fantastic. Very good at keeping me informed of each step. Their professional manner and knowledge of the installation was excellent. Very respectable manner in caring for my home taking steps to be sure everything was kept as it was and cleaned as they went along. I appreciated that very much. Great job all around!!!
Great job, professional, courteous, clean, efficient, fabulous service and extremely knowledgeable!
Cannot express my gratitude and thanks enough for the discovery of a potentially lethal situation when Jon Z. checked my oven's CO readings as part of his inspection. I am glad that I called Homer 9 when my CO detector went off, but Jon went above and beyond to identify the true source of the problem, and quite literally may have saved our lives by identifying and explaining in detail the severity of the issue. Thank you for your outstanding service, and for going the extra mile. Thank you, Jon, for being so thorough and for preventing a very serious situation. We are so grateful.
Very personable and informed me of what he was doing and why.
Easy scheduling. Received a call prior to arrival. Chris was early...I wasn't even home from work yet and patiently waited in my drive without complaining..it was his mom's b-day dinner to boot. He was meticulous and methodical in his service and made sure I understood everything he was doing. I have never owned a fuel burner so had many questions that he was only happy to explain..very knowledgeable..proposed a service plan but never tried to pressure me into it. Never felt like he was in a hurry to service and leave, even knowing he was close to that dinner celebration. Took great pride in his overall work and cleaned his work area too!! Very personable... I will be sure to request him by name when it is time to service HVAC again.