Diagnosed intermittent hot water issue in shower. Determined faulty cartridge as root cause. Ordered replacement Kohler K-8305-NA Rite-Temp Pressure Balance Cartridge to restore proper shower function.
Conducted comprehensive inspection of existing plumbing system, focusing on calcium buildup issues in kitchen fixtures. Examined bathroom plumbing components including chrome shutoff valves, braided supply lines, and under-sink PVC drainage assembly. Provided customer with recommendations for addressing mineral deposits and prepared estimates for replacement of kitchen and bathroom faucets with customer-supplied fixtures and toilet internal components.
Performed standard maintenance inspection on 7-year-old American Standard furnace. Discovered cracked heat exchanger below burner inlet (crack less than 1 inch, not extending past factory crimp), weakened draft motor capacitor significantly below rating, and early signs of draft motor failure (faint grinding noise). Customer advised of findings and operational risks; no safety shutdown required. Complete system options reviewed with homeowner.
Responded to service call for toilet tank with slow leak. Upon inspection, found loose tank-to-bowl bolt nut causing seepage. Tightened bolt to resolve immediate leak issue. Noted toilet is approximately 20+ years old with visible corrosion on supply line connection. Provided customer with options for both repair and complete toilet replacement.
Inspected 5-year-old Lennox furnace that was not producing heat. Confirmed previous diagnosis of cracked heat exchanger with elevated CO levels documented through visual inspection. Replaced heat exchanger under Lennox parts warranty to resolve the safety hazard and restore proper heating function.
Inspected AO Smith water heater in utility area. Ordered replacement water heater from Burnsville Ferguson (on will call) and anode rod to be delivered to Burnsville shop.
Diagnosed 80-gallon electric water heater leaking from the bottom due to tank rupture. Informed customer the unit requires complete replacement and advised that residential units in this size have been phased out. Recommended heat pump water heater as an alternative with available tax credit ending this year. Customer will contact us with decision after consulting with spouse.
Performed comprehensive furnace tune-up on unit 4+ years old, including heat exchanger inspection, flame sensor rod cleaning, carbon monoxide safety verification, gas pressure adjustment, and burner examination. All systems functioning properly with no issues detected. Discussed maintenance plan options with homeowner.
Inspected customer's 80-gallon electric water heater that was leaking from the bottom. Confirmed tank rupture requiring full replacement. Advised customer that residential units have been phased out and recommended heat pump water heater as an alternative option with available tax credits. Customer will contact us with decision after consulting with spouse.
Diagnosed and replaced leaking garbage disposal unit. Removed old disposal that was leaking internally from bottom. Installed new 1/2 HP garbage disposal with proper connections to existing PVC drain system and verified proper operation with no leaks.
Conducted water heater inspection following customer's report of small water accumulation around unit. Assessed existing water heater with visible "Defender Safety System" and adjacent water treatment system in unfinished utility area. Determined unit requires replacement due to active leak; recommended installation of new water heater with expansion tank under Family Rewards program.
Successfully installed a new "Perfect Grind" garbage disposal unit under the kitchen sink, properly connecting it to existing PVC drainage pipes and ensuring all plumbing connections were secure and leak-free. Client was also provided a quote for shower valve replacement as requested.
Conducted annual furnace tune-up on 8-year-old unit, replacing dirty filter with new one. Inspection included verification of proper system connections and temperature readings at critical junction points. Visual assessment confirmed all components functioning normally after service.
Diagnosed and replaced failed Kohler shower diverter mechanism that was stuck between tub and shower positions. Installed new cartridge to restore proper functionality and added customer-requested handheld showerhead to complete the service.
Pulled new thermostat wire for boiler zone valve that’s been an ongoing issue for years.