Completed installation of an ADA-compliant toilet with elongated bowl for enhanced comfort, including new wax ring and bolts for proper sealing. Also installed a 3/4 HP Badger 5 garbage disposal with stainless steel components and improved insulation for quieter operation, connecting to existing plumbing. Both installations were successfully completed and verified for proper function.
Performed comprehensive furnace inspection and discovered worn components requiring attention. Conducted gas analysis using Eagle 2X detector, which revealed CO2 levels at 7.7, CO at 0.22, and O2 at 7.4. Recommended replacement of deteriorating parts or full system replacement based on findings.
Diagnosed natural gas water heater with no hot water issue; identified defective thermocouple as root cause. Replaced thermocouple to restore proper function and hot water supply to residence.
Responded to customer service call for disconnected sump pump discharge pipe. Discovered check valve was detached due to insufficient pipe length, causing the system to malfunction and begin filling to flooding point. Replaced elbow fitting and extended discharge pipe to proper length, ensuring secure connection to check valve and restoring proper sump pump operation.
Responded to call regarding kitchen sink drain leaking into basement ceiling. Upon inspection, located source of leak in kitchen drain line. Removed section of wall to access the affected area, replaced damaged pipe section with new PVC fittings and secured with PROFLEX clamp. Observed water damage and possible mold on surrounding wooden framing.
Completed shower remodel including installation of new shower drain and diverter. Repiped both the drain system and water supply lines using PVC with proper primer at joints and secured new plumbing to wall framing with mounting brackets. No inspection or permits were required for this installation.
Responded to no heat service call on a 2-year-old Goodman system. Upon arrival, observed furnace was cycling off due to pressure switch issues. Diagnosed water in inducer motor, cleared inducer and drain line to restore proper operation. Noted high supply temperature and advised customer to open closed basement vents to improve system efficiency and airflow.
Found unit not producing heat with fan running only. Diagnosed multiple issues including extinguished pilot light, clogged filters, and a failed limit switch. Replaced limit switch and restored proper system operation, ensuring safe heat production.
Responded to call for gas odor in 8-12 NG furnace, which customer reported was stronger when unit was inactive. Upon diagnostic testing with multimeter, determined gas valve was bypassing and allowing gas to leak through burners during off-cycle. Replaced defective gas valve under warranty to resolve the safety hazard.
Conducted comprehensive plumbing inspection for new Family Rewards customer, documenting significant issues including severe mineral buildup and discoloration in toilet tank components requiring service. Evaluated HVAC/plumbing systems in basement including Daikin furnace unit, water heater, and water filtration system, with multiple items identified requiring attention as detailed in provided checklist and estimates.
Responded to water stain in powder bathroom ceiling caused by leaking second-floor shower drain. Created access hole in affected ceiling, removed faulty compression-style drain assembly, and installed new two-piece shower drain assembly. Performed testing to verify proper function and resolution of the leak.
Performed scheduled furnace tune-up and comprehensive inspection on 10-year-old unit. Diagnostic testing with Testo 310 II analyzer revealed combustion parameters within acceptable range, but identified critical issues including failing inducer motor and ignitor. Inspection of heat exchanger showed significant damage with visible leakage points, indicating imminent safety hazard. Recommended complete furnace replacement as repair is not viable; existing issues will ultimately compromise AC system function as well.
Responded to emergency call for a kitchen sink drain leak. Upon inspection, discovered the 1.5" poly waste fitting had disconnected from the P-trap assembly. Remediated the issue by properly repositioning the components and securely tightening the nut and washer to restore proper function and eliminate leakage.
Responded to no-heat call for garage-mounted Hot Dawg heater that failed to ignite. Diagnostic inspection revealed complete absence of gas supply to the unit. Recommended customer contact gas company for service as gas line is underground with no visible shutoff valve.
Performed comprehensive furnace tune-up on 12-year-old gas unit. Removed rust and debris from inducer motor housing, verified proper gas manifold pressures on both stages, confirmed safe CO readings, and validated normal thermostat/blower operation. Cleaned condensate trap and drain line, inspected heat exchanger surfaces, and confirmed all components functioning properly. System operating normally with no issues detected. Provided information on rewards program and recommended stocking additional filters.
