I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Performed standard preventative maintenance on residential furnace of unknown age. System inspection included heat exchanger evaluation, combustion analysis, gas pressure testing (high/low stages), flame sensor inspection, burner examination, and blower assembly check. All components functioning normally with no immediate concerns identified. Air filter in moderate condition, pressure switch cleaned, and thermostat operation verified with adequate heating performance confirmed.
Responded to urgent service call for leaking ABS drain pipe located in wall behind lazy Susan and visible through ceiling. Accessed plumbing through ceiling access panels to diagnose issue. Identified source of leak in main drain line causing water damage to ceiling. Performed necessary repairs to compromised drain piping to resolve the active leak.
Responded to service call for Lennox Elite furnace displaying error codes e227 and e229, indicating pressure switch issues. Diagnostic inspection revealed stuck open pressure switch and leaking collector box. System was successfully restored to normal operation by replacing faulty pressure switches and collector box assembly, resolving no-heat condition.
Diagnosed and replaced faulty shower cartridge within the valve body to resolve leaking issues from the shower head and diverter switch. Inspection of the exposed valve assembly revealed mineral buildup and wear requiring complete cartridge replacement rather than repair.
Diagnosed no heat issue in approximately 5-6 year old furnace. Investigation revealed faulty control board with no 120VAC present at the motor. Confirmed blower motor could spin freely when manually rotated. Replaced defective control board to restore proper system operation and provided customer with rewards program information.
Performed comprehensive furnace tune-up on 20-year-old system. Conducted full diagnostic including heat exchanger inspection, combustion analysis testing, gas pressure verification, flame sensor and burner inspection, and blower motor assessment. System is functioning properly with no immediate concerns; recommended replacement of moderately soiled air filter (16x20x1 odor-reducing type) to maintain optimal performance.
Responded to warranty service call for low water pressure issue at kitchen sink. Inspection revealed foreign plastic debris lodged in faucet head. Removed obstructive material from faucet aerator/head, restoring proper water flow and pressure to the kitchen sink.
Responded to emergency service call for shower valve leak requiring complete home water shutoff. Upon inspection, found shower valve damaged from customer's attempted cartridge replacement, causing water to leak through valve body into basement ceiling. Accessed shower plumbing through wall opening and capped both hot and cold water lines to resolve the immediate leak issue.
Responded to an emergency call for water damage in customer's ceiling. Upon inspection, identified two sources of leakage in the kitchen island above: a malfunctioning reverse osmosis pump and a defective faucet sprayer. Removed the unnecessary RO pump and provided replacement parts for the faucet to resolve the issue.
Diagnosed failed Tekmar control board in building 1400 boiler system that had caused complete heat loss to multiple apartments. Implemented temporary repair by installing two relays and a time delay circuit to bypass damaged board contacts, successfully restoring circulation pump operation and heat production. Set water pressure on both boilers to 20 PSI and ordered replacement control board for permanent repair during follow-up visit.
Completed installation of three customer-supplied lavatory fixtures and one kitchen faucet as requested. Successfully rehooked kitchen drain connection to ensure proper drainage. All fixtures were tested for functionality and correct water flow with no leaks observed.
Performed maintenance tune-up on 12-year-old Trane furnace. Discovered cracked heat exchanger (over one inch past the crimp) and heavily soiled flame sensor. System was tagged out for safety due to the critical heat exchanger failure, and comfort advisor was notified regarding replacement options.
Responded to no heat call for furnace. Upon arrival, customer reported system had resumed normal operation after initial complaint. Performed system inspection and multiple test cycles with all startup sequences functioning properly. Observed clean filter and normal electrical components. No current issues found; system operating within specifications. Noted homeowner plans to replace thermostat as preventative measure.
Completed scheduled maintenance tune-up on 13-year-old Goodman high-efficiency furnace with 2-zone system and humidifier. Diagnostic testing revealed system operation within acceptable parameters (amp draw readings: 4.59/0.85). Identified mouse infestation issue and significant dust/debris accumulation in ductwork. System is currently operational, but scheduled comfort advisor for duct cleaning quote due to contamination concerns.
Performed routine seasonal maintenance on 5-year-old Daiken furnace per Agreement service. Inspected ignitor components, electrical connections, and ductwork with no operational issues found. All systems functioning correctly for new Family Rewards member before their departure to Florida.
