I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Responded to a recurring gas leak complaint at a 3-year-old furnace installation. Upon investigation, detected faint gas odor emanating from the burner compartment despite previous drip leg replacement. Leak testing with soap solution revealed no bubbles at fittings, suggesting gas valve as the probable source. Recommended gas valve replacement under potential warranty coverage; submitted request to parts department for necessary components and pricing.
Responded to a no-heat call for 4-year-old dual furnace system previously serviced in August. Customer reported possible gas leak initially identified by Xcel. Performed bubble test on all gas valve joints with negative results; no gas odor detected during inspection. System currently operating on heat pumps. Advised customer to call immediately if gas odor returns.
Responded to emergency no hot water call for a 10-year-old electric water heater that was only producing lukewarm water and unable to reach proper temperature. Upon inspection, discovered green mold growth on the unit. Replaced the failing water heater with a new 50-gallon electric model, ensuring proper plumbing connections and electrical hookup per code requirements.
Diagnosed system with intermittent heating failure where furnace would start but not maintain operation. Inspection revealed faulty inducer motor causing random shutdowns when thermostat was set to 68°F while indoor temperature was 66°F. Replaced inducer motor assembly on this 10+ year old natural gas furnace to restore proper heating functionality.
Responded to no heat call for sun room mini boiler system. Diagnosed air lock in the infloor heating loop preventing proper circulation. System requires drain and fill procedure with transfer pump to remove trapped air. Unable to complete repair during initial visit; job rescheduled with additional technician assistance needed.
Responded to warranty service call regarding persistent toilet leak after previous internal components replacement. After assessment, determined replacement was necessary rather than further repairs. Installed new standard two-piece toilet to resolve the ongoing leakage issue, ensuring proper connection to existing plumbing and confirming operation before completion.
Diagnosed 25-year-old Lennox furnace with no heat condition. Discovered dual control board failures causing system errors including main power reversed and pressure switch opening during startup. Recommended complete replacement of both control boards or full system replacement due to advanced equipment age and component deterioration evidenced by soot accumulation.
Performed plumbing service to address two issues: repaired a pinhole leak in copper piping in basement by soldering the affected section, and resolved toilet running problem in guest bathroom by replacing the flush valve assembly. Both issues successfully remediated with verification of proper water flow and no further leakage.
Inspected 12-year-old natural gas power vent water heater that was failing to maintain ignition. Upon examination, confirmed customer's report of a tank leak originating from the upper tank area with dampened insulation. Provided customer with replacement options.
Performed annual maintenance inspection on 3-year-old Lennox high efficiency furnace with heat pump system. Replaced customer-supplied filter and noted significant dust accumulation in ductwork that hasn't been cleaned in 25 years. Provided duct cleaning recommendation to customer as preventative maintenance option.
Performed annual maintenance on 2-year-old Bryant furnace. System operating safely with appropriate gas pressures, clean filters, and good electrical connections. Cleaned flame sensor, verified ignitor functionality, confirmed proper inducer amp draws, and cleared condensation drains. Diagnostic testing showed 93.0% efficiency with acceptable CO levels. Noted two issues requiring attention: non-operational electric air cleaner and customer-reported problems with water softener.
Successfully installed a new 1/4" water line for the customer's humidifier system, including the installation of a 1/4" shutoff valve. Connected the copper supply line to the existing 1" water line and properly secured all fittings to ensure leak-free operation, while coordinating with the HVAC installers who were completing their portion of the project simultaneously.
Responded to low water pressure issue affecting utility room, washer supply, and water softener. Diagnosed blockage in cold water supply lines embedded in slab. Used air compressor to clear debris by pushing back through angle stop with line cut off in mechanical room. Advised customer that complete resolution may require additional service with two technicians and specialized equipment to thoroughly blow out and trace all affected lines.
Assessed and documented six rusted ceiling registers requiring replacement in 20-foot high ceilings. Customer supplied four registers but had ordered incorrect size; confirmed measurements of existing circular vents (approximately 9-10 inches diameter). Initiated parts order for two additional correctly-sized 2'x2' white ceiling registers after determining both customer-supplied and our initial replacement units were incorrectly sized.
Successfully replaced customer-supplied kitchen faucet after the previous unit had become stiff and difficult to operate. Installed new chrome-finished faucet with single lever handle and separate spray nozzle attachment on stainless steel double basin sink, ensuring proper functionality and leak-free operation.
