I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Responded to no heat call for a Bryant furnace of unknown age (10+ years). Diagnosed issue with condensate drain containing debris that was causing pressure switch interruption. Cleaned condensate drain line, restoring proper system operation. Inspected heat exchanger, flame sensor, and air filter - all in acceptable condition. Customer enrolled in maintenance plan after service completion.
Responded to customer request regarding shower leak in master bathroom. Installed customer-supplied showerhead and replaced faulty shower cartridge that was causing dripping from the valve. Adjusted water pressure to improve flow throughout the residence.
Performed standard maintenance tune-up on 3-year-old natural gas furnace. System is functioning properly with no issues identified. Discussed system operation with homeowner Jason, reviewing filters, ignition sequence, and general maintenance requirements. Documented electrical readings with clamp meter and noted potential for electronic air filter upgrade.
Responded to water leak in unit 12-4 originating from an old gate valve on galvanized water line after meter. Tightened the packing nut on the gate valve to stop the leak. Recommended replacement of aging water piping system to prevent future issues.
Responded to water leak service call for a toilet valve issue. Upon inspection, identified a leaking fill valve and deteriorated flapper in the toilet tank showing mineral buildup and aging. Replaced both the fill valve and flapper to restore proper function and eliminate the leak. No water shutoff to the home was required during repair.
Performed annual tune-up on combination heating system. Serviced mini-split units by cleaning filters and verifying proper heating operation. Conducted boiler maintenance including burner removal and cleaning, heat exchanger inspection, and confirmation of proper water flow and heating function during 20-minute operational test. Documented equipment details including Wilo circulation pumps and electrical panel configuration for system records. Customer advised about future mini-split cleaning for downstairs unit.
Responded to emergency service call for a blocked sump pump line at residential property. Upon inspection, discovered the main line to septic system was frozen. Performed initial assessment of electrical panel and plumbing connections, examining the PVC piping configuration at the floor drain. Referred customer to specialized drain cleaning company as the issue required dedicated equipment for frozen septic lines.
Replaced failing main water service valve before the meter and installed additional ball valve after the meter to ensure complete water shut-off capability. Both valves were successfully installed and water service was restored to the property. System now provides reliable dual shut-off points for improved water control.
Performed routine tune-up on a 2-year-old Lennox furnace including inspection and filter check. Identified and corrected water line issue with humidifier that was causing leakage - the water line into pad was not properly inserted. Provided customer education on proper rack operation for humidifier pad placement to prevent future problems.
Diagnosed no water pressure issue at mud room sink following recent pipe replacement. Initially suspected valve problem and replaced old valves, but discovered faucet was clogged. Advised customer to purchase new faucet for future installation.
Performed routine furnace tune-up on 2-year-old Lennox system. Cleaned flame sensor, verified proper condensate drainage, inspected electrical components, and confirmed gas pressure settings were within manufacturer specifications. Noted humidifier pad requires replacement, which homeowner elected to perform independently.
Responded to boiler shutdown due to ignition failure. Diagnosed low water pressure caused by plugged backflow preventer preventing auto-fill operation. Restored system operation by adding water, then replaced both backflow preventer and auto-fill valve to ensure reliable system function and prevent recurrence.
Responded to callback for recently replaced faucet that was leaking underneath. Determined leak was occurring through trim plate due to sink indentation. Applied silicone to deck plate to create proper seal and prevent further leakage.
Responded to service call back to install a check valve on the recirculating line of an IBC indirect water heater system. Successfully installed the check valve on the line connected to the Grundfos UP 15-18 SU circulation pump (115V/60Hz) to prevent backflow and improve system efficiency.
Performed diagnostic service on a 20-year-old Carrier furnace with no heat complaint. Identified failed secondary heat exchanger as primary issue, confirmed by visual inspection and photo documentation. Customer had previously reported sparks when bumping thermostat; found blown fuse caused by wiring contact during cabinet cleaning. Completed safety shutdown procedure due to heat exchanger failure. Customer opted to pursue replacement through home warranty program.
