I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Inspected furnace in response to reported water leak; discovered significant internal rust damage in blower compartment and confirmed heat exchanger deterioration at typical failure points. Documentation provided via photographs showing corrosion damage and compromised components; scheduled follow-up consultation to present replacement system options.
Responded to customer report of sewage odor coming from bathroom vanity sink. Inspected the area and determined potential causes to be either a minor leak from the hot water side of the faucet/supply line creating stagnant water underneath the cabinet, or a possible breach in the plumbing system allowing sewer gas infiltration. Advised customer to monitor for leaks during usage and consider professional smoke testing if odor persists.
Diagnosed and repaired kitchen drain leak caused by cracked ABS pipe fittings. Accessed damaged section by removing dishwasher and cutting access through wall, then replaced approximately 2 feet of drain piping with new PVC components, securing with appropriate clamps and connectors to prevent future leakage.
Repaired pinhole leak on copper T-fitting at the junction of main well water supply line and outdoor irrigation system located after pressure tank. Replaced pressure gauge, installed new ball valve, and upgraded pipe diameter from 3/4" to 1" to improve flow capacity and system performance.
During follow-up service call, identified and repaired shorted low voltage wire in outdoor unit where insulation had worn through from contact with refrigerant line. System was found to be slightly overcharged; removed 1.0 lb of refrigerant, established proper charge levels, and verified proper operation through test run.
Diagnosed and replaced leaking exterior hose bibb that was compromised at multiple points. Accessed plumbing through wall cutout to properly install new hose bibb, ensuring complete elimination of leaks and proper functionality. System was tested after installation to confirm watertight connections and proper operation.
Inspected whole house water filtration system located in crawl space. Diagnosed issues with cold water temperature and evaluated sediment filter that customer was unable to remove. Documented current setup including blue cylindrical filter housing mounted to wooden joists and connected to pressure tank system for future filter replacement recommendation.
Responded to no heat call for 1-year-old furnace with blank thermostat. Discovered blown 3-amp fuse on EIM module caused by outdoor unit in heat pump mode. Diagnosed high pressure issue (550 psi liquid line) with system tripping on high limit. Replaced dirty air filter but determined system has a restriction in refrigerant flow, likely in reversing valve or filter dryer. Scheduled follow-up service to pinpoint exact restriction location and replace necessary components.
Responded to no hot water complaint for a 50-gallon Bradford White natural gas water heater with chimney vent. Diagnostic testing revealed the unit was functioning properly, but customer had depleted hot water supply due to accidentally leaving kitchen faucet running for extended period. Verified proper operation of Defender Safety System and HydroJet components, with no issues found in the tank or connected plumbing.
Responded to emergency service call for a burst pipe. Located and repaired multiple leaks including a faulty Apex 90 connection beneath the kitchen sink and a compromised main shut-off valve. Replaced all damaged components with new parts and performed leak verification to ensure proper system function and prevent wall damage as documented in photos.
Responded to a water leak service call for a kitchen sink leak affecting the basement. Upon inspection, determined the source was the kitchen faucet itself. Advised customer that replacement was necessary and recommended either Moen or Delta brands. Customer opted to purchase their own replacement faucet rather than having one supplied.
Inspected tanked water heater reported for no hot water issue. Discovered significant corrosion on thermostat housing and temperature control components with extensive rust deposits. Identified pin hole leak in tank causing water leakage. Recommended complete water heater replacement as repair not feasible due to tank integrity failure.
Performed comprehensive furnace maintenance on 2019 unit including operational testing of both zones, inspection of electrical components, gas pressure verification, and condensate drain cleaning. System is functioning properly with clean blower wheel assembly and properly connected control wiring. Customer declined membership offer.
Responded to service call for a non-functioning Goodman furnace. Diagnosed issue with faulty door switch causing system failure; when blower cabinet door was removed, furnace resumed operation. Temporarily bypassed door safety switch to restore heating function and documented evidence of electrical arcing within switch. Initiated parts order for replacement door switch.
Responded to service call for toilet leaking between tank and bowl. Diagnosed issues including loose tank bolts and faulty fill valve. Tightened all three tank bolts to secure tank and eliminate leak, then replaced fill valve and flush valve gasket to restore proper function.
