I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Responded to emergency call for flooded boiler room. Diagnosed burst pipe at hose bibb connection that had frozen and failed. Replaced damaged hose bibb and associated piping to restore system functionality and prevent further water damage.
Responded to a no-heat call for aging furnace exhibiting pressure switch error code. Diagnostic testing with Fluke 902FC meter revealed 47.3 ohms resistance. Found exhaust flue blocked with ice accumulation, cleared the obstruction, and removed water from pressure switch and condensate trap. System successfully restored to normal operation; recommended replacement of dual pressure switch due to water intrusion.
Diagnosed no-heat condition on natural gas furnace installed last year. Determined exhaust vent was frozen at roof termination. Temporarily rerouted furnace exhaust to fresh air intake pipe to restore heat operation. Will need to return with additional technician to safely access roof for proper vent clearing and restore normal venting configuration.
Inspected gas furnace with no heat complaint. Discovered significant deterioration and cracking in heat exchanger with visible rust and discoloration. Determined heat exchanger has failed, creating potential safety hazard. Recommended complete system replacement due to age of unit (approximately 8 years) and cost-effectiveness versus repair.
Responded to service call for 40-gallon natural gas water heater with pilot light failure and blue flashing indicator light. Diagnosed issue, successfully relit pilot light, and tested gas valve operation through temperature cycle to verify proper function. Provided preventative consultation regarding potential future pilot issues and replacement options for the 8-year-old unit.
Responded to no heat complaint on 2-year-old furnace where homeowner expressed concern about basement temperatures potentially freezing pipes. Upon inspection, determined basement temperature was 59°F, well above freezing threshold. After evaluating ductwork configuration and discussing options with customer, drilled a 1-inch hole in supply run to provide moderate warm airflow to basement without compromising overall system performance or creating excess duct noise.
Responded to no heat complaint on a 2-year-old furnace system that was tripping on pressure switch. Diagnosed issue as frozen condensate drain trap caused by cold air intake positioned adjacent to the trap. Temporarily replaced inducer motor for diagnostic purposes, which confirmed the source of high-pitch noise was not the inducer itself. Cleared and cleaned the frozen drain trap, which resolved the operational issues and restored proper system function.
Responded to follow-up service call for recently installed Weil-McLain boiler not maintaining adequate temperature. Diagnostic testing revealed water temperature was only reaching 170°F, insufficient for effective baseboard heating in poorly insulated residence. Adjusted boiler settings to increase water temperature to 190°F to compensate for heat loss and improve home comfort.
Responded to service call for boiler reporting no hot water and error code #5. Upon inspection, confirmed boiler was functioning properly with no stored error codes. Determined the "5" display was normal operation indicator when burner is active during in-floor heating cycle. Verified domestic hot water tank was at proper temperature and operating correctly. Inspected external vent to ensure no freezing obstruction. Explained normal system operation to customer who was unaware of display indicators during heating cycles.
Responded to no-heat complaint where customer reported temperature dropping from set point of 70°F to 65°F. Inspection revealed furnace was operational but with restricted airflow due to dirty filter. Replaced filter and advised customer that during extreme cold weather, maintaining a 3-degree temperature differential is normal performance and recommended not setting thermostat above 70°F under these conditions.
Replaced leaking 50-gallon natural gas water heater with a new 50-gallon PowerVent unit in basement utility area. Installation included connecting copper water lines and ensuring proper electrical connection to the service panel. Water heater is now operational with no signs of leakage.
Inspected four toilets reported as leaking. Diagnosed one toilet with a faulty fill valve causing continuous running. Removed corroded original fill valve showing significant mineral deposits and rust. Installed new fill valve assembly to restore proper tank filling operation and eliminate water waste.
Responded to no heat call for 17-year-old Nordyne high efficiency furnace. Diagnosed seized draft motor as the cause of system failure. Customer opted to consult with relative in HVAC industry regarding replacement options for draft motor or complete system.
Performed comprehensive furnace tune-up including cleaning flame sensor, verifying clear condensate drainage, and inspecting heat exchanger components. Confirmed clean air filter and tested all electrical components, which were operating within specifications. Noted slight wobble in blower wheel operation suggesting possible imbalance, but access limitations prevented further inspection. System is functioning properly with appropriate 60° temperature rise.
Replaced two corroded brass ball valves exhibiting pinhole leaks in the plumbing system. Leakage likely caused by high pH levels in water or excessive water velocity through PEX piping from recirculation pump. New valves installed within wooden framed structure with proper connections to existing PVC piping.
