I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Responded to service call for a non-functioning Goodman furnace. Diagnosed issue with faulty door switch causing system failure; when blower cabinet door was removed, furnace resumed operation. Temporarily bypassed door safety switch to restore heating function and documented evidence of electrical arcing within switch. Initiated parts order for replacement door switch.
Responded to service call for toilet leaking between tank and bowl. Diagnosed issues including loose tank bolts and faulty fill valve. Tightened all three tank bolts to secure tank and eliminate leak, then replaced fill valve and flush valve gasket to restore proper function.
Responded to service call for low water pressure in 40-year-old residence. Discovered severely corroded main shut-off valve requiring immediate replacement. Successfully installed new main shut-off valve to restore proper water pressure and replaced dishwasher valve to enable appliance installation. Advised customer that multiple valves showed significant deterioration and recommended evaluation for complete re-piping due to the extent of necessary repairs.
Completed partial bathroom remodel by installing shower rough-in valve and customer-supplied toilet. Will return to install lavatory faucet and shower trim once customer has vanity set in place.
Responded to water leak complaint in kitchen area where water was seeping up through floor. Diagnosed issue as internal leakage from dishwasher discharge pipe. Shut off water supply to dishwasher and advised customer to contact appliance technician as unit is still under manufacturer warranty.
Resolved error code issues with Honeywell Smart thermostat by disabling WiFi functionality to prevent phone pinging interference. Diagnosed problem as modem connection issue affecting thermostat operation.
Responded to service call for non-functioning furnace exhibiting faulty ignition, burning odor, and heating failure. Diagnosed issues with stuck burners and inoperative blower motor causing system shutdown. Successfully initiated burner operation temporarily, but system requires significant repairs. Documented component conditions with photos of internal wiring, motor assembly, and control board (VR8205S2256). Ordered warranty replacement ignitor for boiler experiencing similar ignition problems. Prepared comprehensive parts estimate and furnace replacement options for customer review.
Performed a comprehensive plumbing inspection, identifying significant corrosion on kitchen hot water supply lines. Replaced deteriorated shut-off valves for both dishwasher and kitchen sink to prevent potential leaks and ensure proper functionality. Documented corrosion at copper pipe junctions requiring future attention.
Completed annual plumbing inspection at customer's residence. All plumbing systems were found in good working condition except for a leak identified on the cold water side of the whirlpool tub faucet. Visual inspection of under-sink P-trap assembly and electrical panel was performed with photographic documentation.
Adjusted water level in customer's cabinet style Fleck water softener system that was consuming excessive salt (80 lbs during customer absence). Modified brine draw timing settings to reduce brine solution in tank, correcting the factory default setting that was causing the high water level issue.
Responded to warranty service call regarding Lennox Elite Series furnace with HRV integration issues. Diagnosed problem with Y8250 control not activating furnace blower when HRV runs. Set furnace fan to continuous operation as immediate solution, verified proper intake/exhaust venting, and reviewed controller settings with customer from instruction manual.
Provided estimate to customer for installation of customer-supplied Delta fixtures including kitchen faucet, bathroom faucet, and shower components. Inspected current installations and discussed options, with customer indicating they will compare our quote with other estimates before making a decision.
Inspected property for reported water leaks. Identified water staining on closet ceiling that appears to be related to possible roof leak or attic moisture issue. Noted that staining appeared after roof replacement approximately 2 years ago. Recommended customer contact their roofing contractor to inspect for potential missed roof vent or leak point in recently installed roof.
Responded to no heat call where thermostat was not communicating with furnace. Diagnosed blower motor not spinning freely as primary issue. Inspected heat exchanger for cracks or holes with none found to be condemnable. Customer opted for motor replacement; part will be ordered and installed on follow-up visit.
Responded to emergency call for overflowing toilet in master bathroom causing flooding. Upon inspection, determined toilet was severely clogged. Offered two solutions: immediate installation of available toilet with larger flush valve or temporary unclogging with recommendation for special ordering a toilet with 4-inch flush valve and wider trapway to prevent future occurrences. Customer opted for temporary resolution and will order specialized toilet for future installation.
