I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Responded to service callback to restore operation of non-functioning boilers. Successfully restored temporary operation of both units while awaiting replacement control board. During inspection, detected gas leaks at two unions which require replacement. Documented gas line conditions with photos. Customer advised of necessary future repairs.
Responded to service call for a clogged kitchen sink. Upon inspection of the double-basin black sink, water drainage issues were evident. Successfully cleared the blockage using drain snake technique on the kitchen sink drain line. Confirmed proper drainage functionality after service completion.
Identified and resolved kitchen sewer odor issue by discovering a dry P-trap. Cut off the deteriorated P-trap assembly and installed new PVC drain configuration with proper water seal to eliminate sewer gas infiltration.
Performed follow-up inspection on recently installed water softener after customer reported salt residue in refrigerator. Verified system is functioning properly; explained to homeowner that refrigerator and kitchen cold water are intentionally plumbed to bypass softener system, delivering hard water as designed.
Responded to a customer complaint of gas odor when operating the lower oven. Performed comprehensive leak detection along all gas connections to the appliance, finding no evidence of gas leaks. Upon testing the lower oven during operation, detected no gas odor, though customer noted a slight whiff. Determined smell was likely normal combustion during initial ignition rather than a leak. Advised customer that no immediate concerns were found but recommended contacting an appliance specialist if they wanted further investigation of the oven's internal components.
Responded to emergency service call for gas odor after a boiler installation. Identified and repaired a significant gas leak at the incoming line where the flare connection to regulator was damaged. Cut out compromised section, replaced flare fitting, and pressure tested all accessible connections to verify system integrity. Relit boiler, water heater, dryer, stove, and fireplace after confirming no additional leaks. Advised customer to continue ventilating the area to dissipate residual gas odor.
Performed site visit to identify replacement part needed for boiler system. Diagnosed issue and determined that a Tekmar 261 control unit requires replacement. Completed parts order form for the necessary component. Documented existing installation with photos of the control unit and electrical panel for reference.
Completed kitchen drain rerouting project which involved cutting a 2" drain in basement, removing sheetrock behind lazy susan cabinet, and installing new kitchen drain line through cabinet floor. Successfully tied vent into basement drain and installed an Air Admittance Valve (AAV) for proper venting. Connected kitchen sink drains as needed to complete the plumbing system.
Conducted annual plumbing inspection of bathroom fixtures. Examined multiple sinks including a white porcelain basin with dark metallic faucet and a beige composite sink with oil-rubbed bronze three-piece fixture set. All fixtures were functioning properly with no leaks or damage observed.
Performed scheduled furnace tune-up per biannual maintenance agreement. Conducted diagnostic testing with multimeter on electrical components and measured system parameters using Testo 310 II analyzer. Identified and replaced dirty air filter to restore proper airflow and system efficiency.
Responded to service call for in-floor heating system with F09 error code (ignition failure). Inspected Munchkin boiler and found dirty igniter and flame sensor. Cleaned components, which resolved the immediate issue and restored proper operation. Recommended replacement of flame sensor and igniter as preventative maintenance due to lack of previous service history and known issues with these components.
Replaced 20-year-old thermostat for garage zone with new STANDARD HEAT/COOL THERMOSTAT model. System was tested and confirmed operational. Customer has requested pricing for replacement of four additional identical thermostats and one main thermostat that controls air conditioning throughout the house.
Responded to emergency service call for lightning strike damage to boiler system. Diagnosed extensive electrical damage including compromised thermostats, controls, transformers, aquastats, relays, gas valves, automatic flue dampers, Johnson controls, and actuators on both boilers. Completed full replacement of damaged components and low voltage control wiring throughout the heating system to restore functionality.
Responded to service call for slow-draining bathroom sink where previous attempts with chemical drain cleaners and snaking had failed. Accessed and inspected the P-trap assembly under the sink, then successfully cleared the obstruction using a cable-style drain cleaner. Thoroughly flushed the drain line to ensure proper flow was restored.
Diagnosed and replaced faulty pressure switch on HVAC unit, returning system to proper operational condition. Performed comprehensive documentation of all HVAC equipment throughout the facility for future preventative maintenance estimate, including twelve tube heaters in warehouse area, one Reznor unit heater, one mini split, four split systems, and two ground package units.
