I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Completed annual plumbing inspection revealing several maintenance issues requiring attention. Primary concerns include a failing pressure tank, non-functional valves (hot side in main bathroom and basement toilet), missing hammer arresters on washing machine, and deteriorating flappers in master and basement toilets. Provided customer with detailed estimate for recommended repairs and replacements.
Responded to service call for automatic flush valve malfunction in women's restroom. Diagnosed broken flush valve with wires disconnected from motion sensor to solenoid. Restored toilet functionality temporarily, but replacement parts will be required for permanent repair.
Replaced customer's broken elongated toilet tank with complete new Kohler toilet unit after assessment determined replacement was more practical than tank-only repair. Installed new toilet seat and lid assembly with proper mounting hardware, ensuring secure connection to the bowl. Verified proper function and no leaks before completing service.
Inspected air exchanger system for reported water leakage from insulated ductwork. Found moisture on fresh air intake and stale air ducts with wet areas below. Enabled defrost function that was previously disabled to prevent freezing in cold conditions. Installed additional straps on insulated flex ducts to create proper slope for drainage back to unit. Advised homeowner that these adjustments would be monitored for effectiveness in resolving the persistent leakage issue.
Conducted plumbing inspection of residential water treatment system. Identified improperly installed water softener drain and recommended replacement of the whole home filter (homeowner supplied). Noted the current Morton water softener from Menards has approximately 3-year lifespan remaining; offered to provide future replacement quote when needed.
Successfully installed customer-supplied kitchen faucet in existing stainless steel double-basin sink. Properly connected all supply lines and verified operation of main faucet and side fixtures. No leaks observed at connections after installation and testing.
Responded to service call for water pressure issues affecting both hot and cold water. Diagnosed a failed pressure switch and proceeded with replacement. Further troubleshooting revealed a non-functioning water pump which was also replaced, successfully restoring proper water pressure to the residence.
Installed two comfort height elongated toilets as requested by customer. Replaced angle stops and supply lines for both fixtures. Secured toilet flanges to concrete floor with anchors as they were previously unsecured, ensuring proper installation and preventing future movement.
Inspected furnace in response to reported water leak; discovered significant internal rust damage in blower compartment and confirmed heat exchanger deterioration at typical failure points. Documentation provided via photographs showing corrosion damage and compromised components; scheduled follow-up consultation to present replacement system options.
Responded to customer report of sewage odor coming from bathroom vanity sink. Inspected the area and determined potential causes to be either a minor leak from the hot water side of the faucet/supply line creating stagnant water underneath the cabinet, or a possible breach in the plumbing system allowing sewer gas infiltration. Advised customer to monitor for leaks during usage and consider professional smoke testing if odor persists.
Diagnosed and repaired kitchen drain leak caused by cracked ABS pipe fittings. Accessed damaged section by removing dishwasher and cutting access through wall, then replaced approximately 2 feet of drain piping with new PVC components, securing with appropriate clamps and connectors to prevent future leakage.
Repaired pinhole leak on copper T-fitting at the junction of main well water supply line and outdoor irrigation system located after pressure tank. Replaced pressure gauge, installed new ball valve, and upgraded pipe diameter from 3/4" to 1" to improve flow capacity and system performance.
During follow-up service call, identified and repaired shorted low voltage wire in outdoor unit where insulation had worn through from contact with refrigerant line. System was found to be slightly overcharged; removed 1.0 lb of refrigerant, established proper charge levels, and verified proper operation through test run.
Diagnosed and replaced leaking exterior hose bibb that was compromised at multiple points. Accessed plumbing through wall cutout to properly install new hose bibb, ensuring complete elimination of leaks and proper functionality. System was tested after installation to confirm watertight connections and proper operation.
Inspected whole house water filtration system located in crawl space. Diagnosed issues with cold water temperature and evaluated sediment filter that customer was unable to remove. Documented current setup including blue cylindrical filter housing mounted to wooden joists and connected to pressure tank system for future filter replacement recommendation.
