I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Performed boiler tune-up service which included operational testing, igniter removal/inspection, and heat exchanger assessment. Found significant buildup in heat exchanger requiring cleaning, loose igniter causing exhaust gas leakage that melted surrounding insulation and ground wire. Secured broken screw holding igniter and noted missing gasket underneath igniter. Customer elected to proceed with igniter replacement but deferred heat exchanger cleaning.
Performed comprehensive furnace tune-up on 2-year-old unit. Inspected flame sensor, verified proper condensate drainage, checked air filter and blower wheel condition, and tested all electrical components. Confirmed proper gas pressure settings and verified normal system operation. Explained to homeowner the ambient heat notification on their thermostat relates to heat pump operation during cold weather conditions when the furnace serves as backup heat.
Inspected shower valve system where ball valve does not extend beyond tile surface. Identified need for replacement with a splitter valve. Examined existing tub/shower installation with recessed drain cover and spout. Provided estimate for bathroom completion work.
Diagnosed 20-year-old A.O. Smith 50-gallon electric water heater with active leak from tank bottom, evidenced by significant rust formation at base. Determined unit had reached end of serviceable life due to tank failure. Removed failed unit and installed new water heater with proper connections to existing plumbing system.
Performed comprehensive furnace tune-up on 10-year-old unit. Inspected heat exchanger, tested electrical components and verified proper system operation. Replaced humidifier pad, confirmed humidifier functionality, and verified clean air filter with temperature rise within specifications. All systems operating normally.
Successfully installed customer-supplied kitchen faucet in a double stainless steel sink mounted in beige granite/composite countertop. Completed installation of main chrome fixture with high arched neck and single lever handle, ensuring proper function and no leaks.
Responded to no heat call for a furnace installed 2 years ago. Diagnosed a code 311 on the furnace board related to airflow restriction. Determined the air filter was being clogged by mineral deposits from portable humidifiers. Advised customer to replace the filter and recommended alternative humidification methods to prevent recurrence of the issue.
Performed annual maintenance on aging furnace (10+ years). Completed comprehensive tune-up including operational testing, filter replacement, and condensate drain cleaning. Discovered active leak from collector box with visible corrosion and moisture accumulation. Heat exchanger appears intact and burners reasonably clean. Provided replacement options for the collector box and scheduled follow-up consultation regarding potential furnace replacement.
Responded to service call for recently installed heat pump displaying intermittent Error Code 125. Diagnosed recurring fault requiring power cycling to temporarily restore function. Inspected Lennox control board and reviewed error history. After consulting manufacturer documentation regarding the persistent E125 error, recommended replacement of furnace control board to resolve the system malfunction.
Performed comprehensive furnace tune-up on 20-year-old system. Tested operation, verified proper temperature rise, inspected heat exchanger noting some questionable areas but not condemnable. Identified weak blower motor capacitor and potential oil leakage from blower. Recommended replacement options for capacitor, blower motor, and discussed heat exchanger condition with customer.
Responded to service call for Lennox Elite Series furnace with intermittent ignition failures requiring daily resets. Diagnosed and cleaned corroded flame sensor, inspected heat exchanger, and verified all electrical components were within specifications. Furnace subsequently operated properly with normal heating function. Identified minor water leak from collector box and presented repair options to homeowner. Customer declined immediate collector box repair but may consider complete system replacement in summer due to unit's 20-year age.
Responded to customer report of a leaking humidifier after homeowner-attempted water panel replacement. Diagnosed issue at the humidifier solenoid hose connection, disassembled fitting, cleaned components, and reinstalled properly. Monitored system for 15 minutes to confirm successful leak resolution on the Aprilaire humidifier unit mounted to the Lennox furnace system.
Responded to no heat call for 11-year-old natural gas furnace with error code 13. Diagnostic inspection revealed blower motor struggling to start and severely dirty blower wheel. Identified direct drop motor replacement needed for proper system operation. Documented condition with photos of blower assembly and electrical connections. Customer was presented with repair options and will follow up after reviewing emailed quote.
Diagnosed Amana furnace showing 7 red blink code indicating gas valve malfunction. Gas valve was found to be sticking, causing intermittent operation failure. Replacement gas valve required and ordered as appropriate model was not available in stock.
Successfully installed customer-supplied lavatory faucet in bathroom sink. Removed old two-handle chrome fixture showing signs of tarnishing and water spots, and properly installed new fixture with clean connections. Verified proper operation with no leaks after installation.
