I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Responded to service call for non-functioning furnace exhibiting faulty ignition, burning odor, and heating failure. Diagnosed issues with stuck burners and inoperative blower motor causing system shutdown. Successfully initiated burner operation temporarily, but system requires significant repairs. Documented component conditions with photos of internal wiring, motor assembly, and control board (VR8205S2256). Ordered warranty replacement ignitor for boiler experiencing similar ignition problems. Prepared comprehensive parts estimate and furnace replacement options for customer review.
Performed a comprehensive plumbing inspection, identifying significant corrosion on kitchen hot water supply lines. Replaced deteriorated shut-off valves for both dishwasher and kitchen sink to prevent potential leaks and ensure proper functionality. Documented corrosion at copper pipe junctions requiring future attention.
Completed annual plumbing inspection at customer's residence. All plumbing systems were found in good working condition except for a leak identified on the cold water side of the whirlpool tub faucet. Visual inspection of under-sink P-trap assembly and electrical panel was performed with photographic documentation.
Adjusted water level in customer's cabinet style Fleck water softener system that was consuming excessive salt (80 lbs during customer absence). Modified brine draw timing settings to reduce brine solution in tank, correcting the factory default setting that was causing the high water level issue.
Responded to warranty service call regarding Lennox Elite Series furnace with HRV integration issues. Diagnosed problem with Y8250 control not activating furnace blower when HRV runs. Set furnace fan to continuous operation as immediate solution, verified proper intake/exhaust venting, and reviewed controller settings with customer from instruction manual.
Provided estimate to customer for installation of customer-supplied Delta fixtures including kitchen faucet, bathroom faucet, and shower components. Inspected current installations and discussed options, with customer indicating they will compare our quote with other estimates before making a decision.
Inspected property for reported water leaks. Identified water staining on closet ceiling that appears to be related to possible roof leak or attic moisture issue. Noted that staining appeared after roof replacement approximately 2 years ago. Recommended customer contact their roofing contractor to inspect for potential missed roof vent or leak point in recently installed roof.
Responded to no heat call where thermostat was not communicating with furnace. Diagnosed blower motor not spinning freely as primary issue. Inspected heat exchanger for cracks or holes with none found to be condemnable. Customer opted for motor replacement; part will be ordered and installed on follow-up visit.
Responded to emergency call for overflowing toilet in master bathroom causing flooding. Upon inspection, determined toilet was severely clogged. Offered two solutions: immediate installation of available toilet with larger flush valve or temporary unclogging with recommendation for special ordering a toilet with 4-inch flush valve and wider trapway to prevent future occurrences. Customer opted for temporary resolution and will order specialized toilet for future installation.
Replaced customer-supplied 40-gallon electric Rheem Performance water heater due to rust damage on the bottom of the original unit. New installation completed with all necessary plumbing connections and properly positioned on a drain pan in the utility area.
Diagnosed and replaced failed tub spout diverter that was preventing proper shower function. Customer supplied the replacement tub spout which was successfully installed and tested to ensure proper diversion of water flow from tub to shower head.
Successfully replaced damaged fintube section in basement utility room and repaired associated baseboard. System now has proper flow through the blue valve assembly with all PVC connections secure and properly insulated.
Conducted comprehensive plumbing inspection of residential water system. Evaluated Bradford White water heater and Well-X-Trol pressure tank for proper operation. Assessed condition of existing iron filtration system that was previously quoted for replacement.
Responded to a reported shower leak causing water damage to the lower level. Upon inspection and opening the ceiling, determined the issue was not plumbing-related as the entire roof area was wet with no plumbing fixtures present in the vicinity. Advised customer to contact their roofing contractor or a restoration specialist to address the water intrusion from the roof.
Successfully installed a new auto fill valve and backflow preventer on Bosch boiler system. Filled system to manufacturer specifications, conducted operational testing, and confirmed proper functionality of the auto fill mechanism. System is now running correctly with all components operating as designed.
