I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Performed $49 tune-up maintenance on 2-year-old HVAC system. Inspected and verified clean air filters with proper installation. System is operating efficiently with no issues identified. Discussed filter maintenance recommendations with homeowner and provided information about Family Rewards program.
Responded to recall service for insufficient hot water temperature after recent check valve installation on recirculation line. Diagnosed faulty mixing valve in IBC boiler system with tanked water heater setup. Provided customer with replacement options for the mixing valve to resolve the lukewarm water issue.
Performed scheduled furnace tune-up on 3-year-old FRP system. Diagnosed insufficient heating during cold days due to airflow limitations; resolved by increasing max airflow setting on thermostat to achieve 100% capacity operation. Completed full maintenance including UV bulb replacement, electrical component inspection, condensate drain check, and air filter evaluation. System now operating at proper specifications.
Responded to emergency call for a leaking pipe under sink in restaurant. Identified pinhole leak in corroded copper pipe with significant water damage to surrounding wall tiles. Replaced faulty component with new ball valve, restoring proper water flow before business hours.
Performed routine furnace tune-up on 5-year-old system at seller's request prior to home closing. Conducted electrical testing with clamp meter showing normal amperage readings (0.36A) and used Testo 310i analyzer to verify combustion efficiency and safety parameters. All components functioning properly with no issues found; system is operating safely and efficiently.
Diagnosed no-heat issue on aging furnace and found failed ignitor. After installing universal replacement ignitor, determined control board was also faulty. Successfully restored heating operation by replacing both the ignition control board and ignitor.
Diagnosed and repaired dual plumbing issues: replaced worn toilet flush mechanism in Mansfield Model 160 toilet that was not flushing properly without manual tank lever operation, and addressed kitchen sink leak causing water accumulation in lower cabinet and spray discharge from garbage disposal connection.
Replaced two defective check valves on customer's plumbing system. Inspection of bathroom faucets was performed as requested. Installation of new check valves restored proper functionality to the water system.
Performed scheduled maintenance on 6-year-old ICP furnace. Inspected system components and verified proper operation. Noted boiler for in-floor heating system has some ice accumulation in exterior vent, though system remains functional. Replaced air filter with new unit. No additional service required at this time.
Successfully installed a 40-gallon standard vent natural gas water heater as sold by Kegan. The new unit was properly connected to existing copper pipes, PVC lines, and metal ductwork in the utility room, with all connections secured and tested for proper operation.
Responded to service call for clogged kitchen sink drain. Attempted to clear with drain auger but encountered significant obstruction that could not be penetrated. Based on customer report of absence during cold weather and subsequent backup, diagnosed frozen drain line as the likely cause. Recommended professional steam thawing service to resolve the issue.
Responded to service call for dual issues: water leakage at basement furnace and non-functioning mini split in outbuilding. Diagnosed furnace issue as clogged humidifier drain tubes and failed condensate pump affecting furnace, AC, and humidifier drainage. Replaced condensate pump and all tubing, confirming proper operation post-repair. Mini split malfunction traced to failed control board and significant mouse nest in outdoor unit; recommended return visit to install replacement control board as pipes in garage are at risk of freezing due to lack of heat.
Performed scheduled maintenance on 3-year-old furnace under existing agreement. Conducted comprehensive inspection including safety checks (no gas leaks detected), filter examination, measurement of inducer/system amperage with clamp meter, temperature split verification, and thermostat functionality test. System operating within manufacturer specifications; no repairs needed at this time. Recommended spring AC maintenance visit.
Performed routine 8-9 furnace tune-up on 2-year-old system with Family Rewards plan. Inspected and cleaned standard components, confirming proper operation. Identified issue with fresh air intake vent discharging directly onto mechanical room floor near hot/cold manifold, likely contributing to customer's reported pipe freezing problem. Recommended rerouting fresh air intake to prevent cold air from pooling at floor level and provided option for follow-up service to implement solution.
Diagnosed and repaired a shower drain leak that was occurring after customer's husband snaked the drain. Upon inspection, found a loose nut on the P-trap which was causing water to escape. Resolved the issue by properly tightening the P-trap connection to restore proper function and eliminate the leak.
