I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Diagnosed no-heat issue on aging furnace and found failed ignitor. After installing universal replacement ignitor, determined control board was also faulty. Successfully restored heating operation by replacing both the ignition control board and ignitor.
Diagnosed and repaired dual plumbing issues: replaced worn toilet flush mechanism in Mansfield Model 160 toilet that was not flushing properly without manual tank lever operation, and addressed kitchen sink leak causing water accumulation in lower cabinet and spray discharge from garbage disposal connection.
Replaced two defective check valves on customer's plumbing system. Inspection of bathroom faucets was performed as requested. Installation of new check valves restored proper functionality to the water system.
Performed scheduled maintenance on 6-year-old ICP furnace. Inspected system components and verified proper operation. Noted boiler for in-floor heating system has some ice accumulation in exterior vent, though system remains functional. Replaced air filter with new unit. No additional service required at this time.
Successfully installed a 40-gallon standard vent natural gas water heater as sold by Kegan. The new unit was properly connected to existing copper pipes, PVC lines, and metal ductwork in the utility room, with all connections secured and tested for proper operation.
Responded to service call for clogged kitchen sink drain. Attempted to clear with drain auger but encountered significant obstruction that could not be penetrated. Based on customer report of absence during cold weather and subsequent backup, diagnosed frozen drain line as the likely cause. Recommended professional steam thawing service to resolve the issue.
Responded to service call for dual issues: water leakage at basement furnace and non-functioning mini split in outbuilding. Diagnosed furnace issue as clogged humidifier drain tubes and failed condensate pump affecting furnace, AC, and humidifier drainage. Replaced condensate pump and all tubing, confirming proper operation post-repair. Mini split malfunction traced to failed control board and significant mouse nest in outdoor unit; recommended return visit to install replacement control board as pipes in garage are at risk of freezing due to lack of heat.
Performed scheduled maintenance on 3-year-old furnace under existing agreement. Conducted comprehensive inspection including safety checks (no gas leaks detected), filter examination, measurement of inducer/system amperage with clamp meter, temperature split verification, and thermostat functionality test. System operating within manufacturer specifications; no repairs needed at this time. Recommended spring AC maintenance visit.
Performed routine 8-9 furnace tune-up on 2-year-old system with Family Rewards plan. Inspected and cleaned standard components, confirming proper operation. Identified issue with fresh air intake vent discharging directly onto mechanical room floor near hot/cold manifold, likely contributing to customer's reported pipe freezing problem. Recommended rerouting fresh air intake to prevent cold air from pooling at floor level and provided option for follow-up service to implement solution.
Diagnosed and repaired a shower drain leak that was occurring after customer's husband snaked the drain. Upon inspection, found a loose nut on the P-trap which was causing water to escape. Resolved the issue by properly tightening the P-trap connection to restore proper function and eliminate the leak.
Responded to no-heat call for ceiling-mounted Reznor garage heater. Diagnosed blower motor failure due to age. Replaced motor to restore heating functionality. Unit is now operating within normal parameters.
Responded to service call regarding two non-functioning RTUs. Restored operation to first unit by resetting tripped breaker on roof. Second unit in training room had a failed control board despite receiving power; breaker was also off. Third unit in main front room was troubleshooted by jumping connections at both control board and thermostat, which temporarily restored operation. Replaced thermostat but unit still failed to function properly. Recommended follow-up service call with another technician to diagnose potential inducer motor failure.
Replaced four Taco thermostats and one Honeywell T4 thermostat throughout the residence as part of a planned system upgrade, as the original units were over 20 years old. Successfully installed new thermostats in the basement (4), garage (1), and main floor (1), then verified proper boiler operation after installation. Customer opted to defer replacement of the master bathroom thermostat for a future service.
Diagnosed and repaired electric water heater with no hot water condition. Found tripped breaker at panel, replaced severely corroded heating elements showing significant mineral buildup, and installed new thermostats to restore proper operation.
Responded to emergency no-heat call for 2-year-old Lennox furnace. Diagnosed issue as frozen exhaust on roof with cracked concentric vent causing exhaust recirculation through intake. Restored heating by clearing ice blockage from exhaust and temporarily modified system by cutting off intake above furnace to draw air from mechanical room. Furnace now operational; recommended replacement of concentric vent or conversion to two-pipe system.
