I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Diagnosed and replaced failed tub spout diverter that was preventing proper shower function. Customer supplied the replacement tub spout which was successfully installed and tested to ensure proper diversion of water flow from tub to shower head.
Successfully replaced damaged fintube section in basement utility room and repaired associated baseboard. System now has proper flow through the blue valve assembly with all PVC connections secure and properly insulated.
Conducted comprehensive plumbing inspection of residential water system. Evaluated Bradford White water heater and Well-X-Trol pressure tank for proper operation. Assessed condition of existing iron filtration system that was previously quoted for replacement.
Responded to a reported shower leak causing water damage to the lower level. Upon inspection and opening the ceiling, determined the issue was not plumbing-related as the entire roof area was wet with no plumbing fixtures present in the vicinity. Advised customer to contact their roofing contractor or a restoration specialist to address the water intrusion from the roof.
Successfully installed a new auto fill valve and backflow preventer on Bosch boiler system. Filled system to manufacturer specifications, conducted operational testing, and confirmed proper functionality of the auto fill mechanism. System is now running correctly with all components operating as designed.
Responded to service call for a leaking geothermal system that was recently installed. Identified a dripping valve on the pump station and resolved the issue by tightening the packing nut, successfully stopping the leak. Documented the repair with photographs of the system installation for service records.
Responded to a no hot water call for a tanked water heater. Diagnosed ignition system failure with no spark to light the pilot. Disassembled and cleaned the pilot assembly components, but unit remained non-functional after reassembly. Presented replacement options to customer for their consideration.
Responded to service call for leaking water heater. Upon inspection, determined the top heating element was compromised with a bad gasket causing the leak. Confirmed tank integrity was sound with no structural issues. Replaced the defective heating element, resolving the leak issue and restoring proper operation of the HTP water heater.
Successfully installed an LF25 Gas Unit Heater as a like-for-like replacement, reusing existing gas lines, electrical connections, and venting system while installing a new vent cap. Unit was mounted and tested properly, but installation remains incomplete due to missing thermostat plug-in component, which will require a follow-up service appointment.
Responded to customer concern about water treatment system double cycling. Upon inspection, determined the carbon filter and water softener were cycling on the same day as designed. Verified system functionality was normal and explained proper operation to customer, resolving their confusion about the cycling schedule.
Responded to no heat call for a Bryant furnace of unknown age (10+ years). Diagnosed issue with condensate drain containing debris that was causing pressure switch interruption. Cleaned condensate drain line, restoring proper system operation. Inspected heat exchanger, flame sensor, and air filter - all in acceptable condition. Customer enrolled in maintenance plan after service completion.
Responded to customer request regarding shower leak in master bathroom. Installed customer-supplied showerhead and replaced faulty shower cartridge that was causing dripping from the valve. Adjusted water pressure to improve flow throughout the residence.
Performed standard maintenance tune-up on 3-year-old natural gas furnace. System is functioning properly with no issues identified. Discussed system operation with homeowner Jason, reviewing filters, ignition sequence, and general maintenance requirements. Documented electrical readings with clamp meter and noted potential for electronic air filter upgrade.
Responded to water leak in unit 12-4 originating from an old gate valve on galvanized water line after meter. Tightened the packing nut on the gate valve to stop the leak. Recommended replacement of aging water piping system to prevent future issues.
Responded to water leak service call for a toilet valve issue. Upon inspection, identified a leaking fill valve and deteriorated flapper in the toilet tank showing mineral buildup and aging. Replaced both the fill valve and flapper to restore proper function and eliminate the leak. No water shutoff to the home was required during repair.
