I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Responded to a water leak service call for a kitchen sink leak affecting the basement. Upon inspection, determined the source was the kitchen faucet itself. Advised customer that replacement was necessary and recommended either Moen or Delta brands. Customer opted to purchase their own replacement faucet rather than having one supplied.
Inspected tanked water heater reported for no hot water issue. Discovered significant corrosion on thermostat housing and temperature control components with extensive rust deposits. Identified pin hole leak in tank causing water leakage. Recommended complete water heater replacement as repair not feasible due to tank integrity failure.
Performed comprehensive furnace maintenance on 2019 unit including operational testing of both zones, inspection of electrical components, gas pressure verification, and condensate drain cleaning. System is functioning properly with clean blower wheel assembly and properly connected control wiring. Customer declined membership offer.
Responded to service call for a non-functioning Goodman furnace. Diagnosed issue with faulty door switch causing system failure; when blower cabinet door was removed, furnace resumed operation. Temporarily bypassed door safety switch to restore heating function and documented evidence of electrical arcing within switch. Initiated parts order for replacement door switch.
Responded to service call for toilet leaking between tank and bowl. Diagnosed issues including loose tank bolts and faulty fill valve. Tightened all three tank bolts to secure tank and eliminate leak, then replaced fill valve and flush valve gasket to restore proper function.
Responded to service call for low water pressure in 40-year-old residence. Discovered severely corroded main shut-off valve requiring immediate replacement. Successfully installed new main shut-off valve to restore proper water pressure and replaced dishwasher valve to enable appliance installation. Advised customer that multiple valves showed significant deterioration and recommended evaluation for complete re-piping due to the extent of necessary repairs.
Completed partial bathroom remodel by installing shower rough-in valve and customer-supplied toilet. Will return to install lavatory faucet and shower trim once customer has vanity set in place.
Responded to water leak complaint in kitchen area where water was seeping up through floor. Diagnosed issue as internal leakage from dishwasher discharge pipe. Shut off water supply to dishwasher and advised customer to contact appliance technician as unit is still under manufacturer warranty.
Resolved error code issues with Honeywell Smart thermostat by disabling WiFi functionality to prevent phone pinging interference. Diagnosed problem as modem connection issue affecting thermostat operation.
Responded to service call for non-functioning furnace exhibiting faulty ignition, burning odor, and heating failure. Diagnosed issues with stuck burners and inoperative blower motor causing system shutdown. Successfully initiated burner operation temporarily, but system requires significant repairs. Documented component conditions with photos of internal wiring, motor assembly, and control board (VR8205S2256). Ordered warranty replacement ignitor for boiler experiencing similar ignition problems. Prepared comprehensive parts estimate and furnace replacement options for customer review.
Performed a comprehensive plumbing inspection, identifying significant corrosion on kitchen hot water supply lines. Replaced deteriorated shut-off valves for both dishwasher and kitchen sink to prevent potential leaks and ensure proper functionality. Documented corrosion at copper pipe junctions requiring future attention.
Completed annual plumbing inspection at customer's residence. All plumbing systems were found in good working condition except for a leak identified on the cold water side of the whirlpool tub faucet. Visual inspection of under-sink P-trap assembly and electrical panel was performed with photographic documentation.
Adjusted water level in customer's cabinet style Fleck water softener system that was consuming excessive salt (80 lbs during customer absence). Modified brine draw timing settings to reduce brine solution in tank, correcting the factory default setting that was causing the high water level issue.
Responded to warranty service call regarding Lennox Elite Series furnace with HRV integration issues. Diagnosed problem with Y8250 control not activating furnace blower when HRV runs. Set furnace fan to continuous operation as immediate solution, verified proper intake/exhaust venting, and reviewed controller settings with customer from instruction manual.
Provided estimate to customer for installation of customer-supplied Delta fixtures including kitchen faucet, bathroom faucet, and shower components. Inspected current installations and discussed options, with customer indicating they will compare our quote with other estimates before making a decision.
