I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Responded to call for kitchen sink leak causing basement damage. Upon inspection, found rotted sink arm requiring replacement. Completed repiping of kitchen sink drain system, installing new PVC drain assembly with proper P-trap and vertical waste line that connects to the main drainage system. Verified proper operation with no leaks.
Responded to a service call for a unit not heating. Upon inspection, determined the inducer was plugged rather than a faulty gas valve as initially diagnosed. Cleared the inducer blockage, which successfully restored system operation. The Reznor heating unit mounted on the wall is now functioning properly.
Performed comprehensive furnace tune-up on Bryant FRP system of unknown age. Conducted full diagnostic testing including combustion analysis, gas pressure verification at high/low stages, and inspection of critical components (heat exchanger, flame sensor, burners, blower motor/wheel). Cleaned condensation trap and pressure switch, noted moderate condition of air filter. System is operating normally with proper heating function and no immediate concerns identified.
Responded to customer concerns about two indoor air quality monitors displaying red indicators. Inspected furnace for safety issues and found all systems functioning properly. Observed clean ductwork and well-maintained home environment despite persistent red indicators on air quality devices. Removed old electronic filter and recommended installation of new electronic filter and UV light system, with quote to be provided via email.
Responded to customer complaint regarding zone heating issues. Upon inspection, found all zone dampers and motors functioning properly, but identified one main level duct run installed before the zone damper, causing improper airflow distribution. The problematic duct section is located in an inaccessible area, preventing immediate correction. Discussed findings and limitations with homeowner and recommended water care services.
Technician responded to customer-reported leak near well pump system. Upon inspection, identified leak at the tank tee connection by pressure tank. Evaluated system components including copper piping, brass valves, and pressure gauge assembly. Provided estimate for tank tee replacement to resolve the active leak.
Successfully capped water supply lines to abandoned wet bar. Accessed plumbing through wall cavity, removed existing copper supply lines, and installed appropriate brass caps to terminate service while maintaining system integrity.
Responded to call for 10-year-old water heater leaking in utility room. Upon inspection, confirmed tank failure causing periodic water spots on floor. Removed failed unit and installed new Defender water heater, complete with proper gas line connections, PVC venting, and copper water line fittings. All connections tested for leaks and proper operation before completion.
Completed furnace maintenance on a 13-year-old unit (2012 model, installed 2014). Inspected system and found it running properly with no operational issues. Replaced heavily clogged air filter with a new Purolator filter to restore proper airflow. System is functioning correctly after service.
Installed customer-supplied Honeywell digital programmable thermostat, replacing previous unit. System tested and confirmed operational with proper temperature display. Customer will complete Wi-Fi setup independently.
Diagnosed 24-year-old Bryant natural gas furnace blowing cold air due to failed igniter. Multimeter testing confirmed igniter failure. Replaced igniter, restoring proper heat function. System inspection showed secondary heat exchanger remains operational at this time. Discussed equipment age and replacement options with homeowner.
Performed routine furnace tune-up on 20+ year old natural gas unit. Inspected Rheem Performance water heater and Aprilaire humidity control system, which was functioning properly with indicator light on automatic mode. Noted furnace is experiencing longer-than-normal run cycles due to worn components; provided repair options to homeowner.
Successfully installed new water heater after diagnosing no hot water condition caused by shorted heating elements due to hard water buildup. Completed full water heater tune-up and installed copper supply lines with appropriate shut-off valves and insulation to ensure proper system function.
Responded to no-water emergency call. Diagnosed Pentair variable speed well pump control system displaying low amp fault and failure mode. After resetting control unit and testing voltage with same fault recurring, recommended customer contact well repair/drilling specialist for further service.
Diagnosed non-operational 50-gallon Performance Plus natural gas water heater with extinguished pilot light. Performed full inspection of unit and reignited pilot. Customer was advised on replacement options due to age and condition of current Rheem tank.
