I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Responded to emergency call for main water supply line break. Shut off water to home to mitigate ongoing leak. Identified faulty faucet supply line valves under basement sink and installed two new replacement valves to resolve the issue.
Responded to no-heat call for 12-year-old furnace that was blowing cold air with pressure switch error code. Diagnosed primary issue as tripped limit switch due to plugged air filter. Reset limit switch and discovered sock lodged in blower assembly near heat exchanger, which was removed after pulling the blower. Inspection revealed heat exchanger showing significant wear - no immediate holes or cracks detected but system is approaching end of service life. Customer advised of findings and scheduled follow-up consultation.
Responded to no-heat service call. Upon inspection, identified failed draft inducer motor assembly as source of heating failure. Removed and replaced defective inducer assembly. Documented replacement with photos of component. Customer had initially requested full furnace replacement; however, repair of inducer motor resolved the immediate issue. Discussed options with customer and arranged for service advisor follow-up for potential system upgrade evaluation.
Responded to service call regarding zone system issues where 2nd floor wasn't receiving heat. Diagnosed problem with one of five dampers in the three-zone system. Identified non-operational damper motor for upper bedroom zone, successfully repaired the damper mechanism, and verified proper system functionality through cycling tests. Demonstrated zone control operation to homeowner and provided contingency estimate for future damper replacement if needed.
Responded to service call for non-functioning faucets caused by sand contamination in water lines following recent well and pressure tank work. Identified bypass valve was incorrectly positioned, allowing sediment to enter system. Shut off bypass valve and replaced sediment filter, restoring proper water flow to faucets.
Performed annual maintenance tune-up on a 7-year-old Amana furnace. System was fully operational with no issues identified. Completed comprehensive inspection and service according to manufacturer specifications.
Performed a sold repair on a Munchkin boiler system, which included disassembly and thorough cleaning of the heat exchanger. Replaced faulty hot surface ignitor and flame sensor components, then conducted complete system reassembly. After service, verified proper operation through startup testing and confirmed the boiler is now functioning correctly at normal operating temperature.
Replaced faulty humidistat on customer's HVAC system with new Aprilaire controller. Installation required accessing the basement-mounted furnace unit and properly connecting control wiring to the existing whole-home humidifier. System tested and confirmed operational after 2-hour service call.
Responded to no-heat emergency call for recurring issue. Diagnosed furnace lockout due to open limit switch. Found filter heavily contaminated with mineral deposits from customer's ultrasonic humidifier, causing extreme plenum temperatures (180°F). Replaced filter and discovered inoperative built-in furnace humidifier. Traced problem to faulty solenoid, which was replaced and tested to confirm proper system operation. Advised customer to utilize the furnace-mounted humidifier instead of ultrasonic unit, or to use distilled water if continued use is necessary.
Performed replacement of blower motor and capacitor on Carrier HVAC system located in basement. Removed and cleaned blower wheel thoroughly. Installed new control board, motor, and capacitor. System was tested after reassembly and is now operating within normal parameters.
Inspected customer's water heater system and identified significant copper pipe corrosion at connection points, with visible verdigris formation indicating prolonged moisture exposure. Documented mold growth on mechanical room wall caused by inadequate ventilation in the small space. Recommended installation of a recirculating pump and implementation of improved ventilation solutions including a dehumidifier, fan, and proper pipe insulation to prevent further deterioration.
Completed scheduled furnace maintenance on a two-zone FRP system with four zone dampers. Performed comprehensive tune-up including testing operation, cleaning air filters, verifying gas pressure, inspecting routine components, and confirming proper drain flow. Conducted electrical testing with multimeter and inspected the air exchanger, noting customer recently replaced filters. Both upstairs and downstairs zones verified to be functioning correctly.
Responded to service call for boiler water leak. Identified condensate drain tube that had become disconnected from PVC drain pipe. Properly reinserted tube into drain, resolving the water leak issue. System now functioning normally with proper condensate drainage.
Performed comprehensive furnace tune-up, including cleaning flame sensor and verifying proper condensate drainage. Inspected heat exchanger which showed some rust spots but remains functionally sound. Investigated reported musty smell when blower operates but found no evidence of water in ductwork or other obvious causes. Homeowner was advised about possible connection between continuous blower operation and odor issue. Discussed options for whole-house humidifier and duct cleaning services.
Responded to warranty service call for lukewarm water in shower. Determined previous carpenter failed to adjust cartridge to appropriate temperature setting. Adjusted shower cartridge to hottest setting, resolving the temperature issue in the bathroom's modern glass-enclosed shower with matte black fixtures.
