I called in the morning and they had someone at our house early afternoon, the guy even put little shoe covers on which made my wife happy. Good guy, we are pleased.
Response from Hurlburt Heating & Plumbing:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
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I've had other companies plumbing work and work on my furnace and air conditioner before but Hurlburt Heating is on a different level. The entire experience was perfect, other service companies could learn from them. I'll tell everyone about them.
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Response from Hurlburt Heating & Plumbing:
Thanks for sharing your review with us and the community.
Overall Experience
Quality
Price
Convenience
Successfully installed customer-supplied lavatory faucet in bathroom sink. Removed old two-handle chrome fixture showing signs of tarnishing and water spots, and properly installed new fixture with clean connections. Verified proper operation with no leaks after installation.
Conducted inspection of client's water softener system due to concerns about diminished water softness. Upon assessment, determined no mechanical issues with the dual-tank filtration system. Adjusted hardness level settings on the softener control unit to increase water softness, while advising client this modification will increase salt consumption. Explained to homeowner that perceived reduction in softness likely resulted from acclimation to soft water rather than system malfunction.
Diagnosed and serviced 9-year-old gas water heater with no hot water due to pilot light failure. Troubleshooting revealed a faulty flammable vapor sensor causing pressure switch code (open >5 seconds). Replaced defective sensor and reset gas valve to restore proper operation.
Performed comprehensive maintenance on combi boiler system including thorough inspection of heat exchanger, ignitor, mixing valve, pumps and manifold. Cleaned heat exchanger and ignitor, verified proper operation of zone board and combustion air. Confirmed intake and exhaust flue clearance and checked all system settings. Completed requested domestic water heat exchanger flush and circulated system with purge of infloor components. System restored to normal operation with all parameters verified using diagnostic equipment.
Replaced toilet flushing mechanism in master bathroom due to non-functioning flusher. Corrected squealing noise in lower level toilet and addressed leakage issues by installing new tank internals. All toilets now operating properly with no leaks detected during final testing.
Responded to service call for continuously overflowing urinal in men's bathroom. Inspected existing plumbing system and documented current configuration. Customer requested estimate to remove adjacent shower and relocate urinal to that space due to previous assessment that current wall pipe diameter is insufficient for proper urinal drainage.
Responded to service callback to restore operation of non-functioning boilers. Successfully restored temporary operation of both units while awaiting replacement control board. During inspection, detected gas leaks at two unions which require replacement. Documented gas line conditions with photos. Customer advised of necessary future repairs.
Responded to service call for a clogged kitchen sink. Upon inspection of the double-basin black sink, water drainage issues were evident. Successfully cleared the blockage using drain snake technique on the kitchen sink drain line. Confirmed proper drainage functionality after service completion.
Identified and resolved kitchen sewer odor issue by discovering a dry P-trap. Cut off the deteriorated P-trap assembly and installed new PVC drain configuration with proper water seal to eliminate sewer gas infiltration.
Performed follow-up inspection on recently installed water softener after customer reported salt residue in refrigerator. Verified system is functioning properly; explained to homeowner that refrigerator and kitchen cold water are intentionally plumbed to bypass softener system, delivering hard water as designed.
Responded to a customer complaint of gas odor when operating the lower oven. Performed comprehensive leak detection along all gas connections to the appliance, finding no evidence of gas leaks. Upon testing the lower oven during operation, detected no gas odor, though customer noted a slight whiff. Determined smell was likely normal combustion during initial ignition rather than a leak. Advised customer that no immediate concerns were found but recommended contacting an appliance specialist if they wanted further investigation of the oven's internal components.
Responded to emergency service call for gas odor after a boiler installation. Identified and repaired a significant gas leak at the incoming line where the flare connection to regulator was damaged. Cut out compromised section, replaced flare fitting, and pressure tested all accessible connections to verify system integrity. Relit boiler, water heater, dryer, stove, and fireplace after confirming no additional leaks. Advised customer to continue ventilating the area to dissipate residual gas odor.
Performed site visit to identify replacement part needed for boiler system. Diagnosed issue and determined that a Tekmar 261 control unit requires replacement. Completed parts order form for the necessary component. Documented existing installation with photos of the control unit and electrical panel for reference.
Completed kitchen drain rerouting project which involved cutting a 2" drain in basement, removing sheetrock behind lazy susan cabinet, and installing new kitchen drain line through cabinet floor. Successfully tied vent into basement drain and installed an Air Admittance Valve (AAV) for proper venting. Connected kitchen sink drains as needed to complete the plumbing system.
Conducted annual plumbing inspection of bathroom fixtures. Examined multiple sinks including a white porcelain basin with dark metallic faucet and a beige composite sink with oil-rubbed bronze three-piece fixture set. All fixtures were functioning properly with no leaks or damage observed.
