Jermaine was very knowledgeable and informative. I appreciated the non pressure service. He was quick, thorough and respectful of my lack of knowledge for air co units. He took the time to explain it all to me. He was here at the exact time he said he would be here. I also liked that I got an appointment within 24 hours of my call. The cost was low compared other companies. I will only use this company from now on.