He is thoughtful and well-spoken. These are qualities you might not look for in a HVAC guy, but I will tell you that when the technician has these qualities it makes a HUGE difference. Give this dude a raise or at least recognize him in some way. He showed up at 5 p.m. on Saturday, 1.7.17 to work on my 81 yr old uncle's heating unit but could not get anything done - he said he'd need another tech to come with him on Monday. He called back an hour later and said that he could probably get it all figured out Sunday morning in the daylight. He was back Sunday and got it up and running.
