Our first call was to a technician from a different company that said he'd be there at 7pm as we were desperate for help on a hot nght. Two hours later he was a no show. My husband called ten times and the man said he'd be there at 10 and eventually showed at 11pm! So unprofessional! Our experience with your service was wonderful. The company notified us when the technician got closer to our home, the technician called us when he got close to our home, and he immediately began working upon his arrival. He explained to my husband what he was doing such as what parts were working and weren't, what the cost breakdown was, and how to prevent future issues. He was friendly, informative and professional. Wish we had called you guys first! Thank you Jeremy!
