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Overall Experience
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...after 18 years with Hydes, & several thousands of dollars invested in a wonderfully new & innovative HVAC system, along with the utmost satisfaction with their awesome service for those 18 years, this incident provided a sense of disappointment. The system works beautifully....but it was the water heater that provided this concern.....it was offered "free" for purchasing their system, most appreciated, but when that water heater, after only 3 months in use, encountered a concerning problem in functioning well, the owner obviously made the decision to not repair it, and from a business point of view because it was a different brand & out of their professional "plumbing" expertise & perhaps, expensive to fix, they left it up to me. I felt a little deserted, after my 18 years of appreciating their excellent service...and I will continue with their normal service routine, as they are outstanding in that regard....Thor Jonasson & Greg Defontes, my Techs for those 18 years, were simply the best at their jobs. Perhaps, I am just too sensitive. Life goes forward..but, again, I am a little disappointed. I am OVER it. BTW they did NOT charge for their visit to check out my problem; promised referrals, never materialized. They are quite busy, & historically, most concerned with their clients.
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Brayan Torres-Diaz was attentive and engaged with his job! He also made sure that everything was complete. An outstanding employee for an outstanding organization!
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I’m always pleased when Hydes comes. They’re very efficient and on time. Hormones
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Our Family has been using Hyde’s since 2019 and we’ve always been very satisfied with excellent customer service and great workmanship! Thank you
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Miguel came out during the designated time window for our bi-annual maintenance and proceeded to perform all necessary test and adjustments to our unit. He changed the filter and gave us a complete bill of good health.
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Not only Ruben was curious but extremely professional and knowledgeable
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It took a little angst but now I couldn't be happier! Thank you.
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Today’s annual maintenance consisted of two Goodman furnaces of flow systems located into separate closet. Areas of the home. One was in the garage and one was upstairs. I first began with replacing the filters on each system to ensure proper air fluid circulating back to the unit at minimum restrictions and then make sure both of the Honeywell thermostats are properly calling for heat and turning the unit on each system successfully checked out all of the heating sequence of operations, ensuring that the home is safely being warm to the desired temperature and that this flame is safely igniting at the correct gas pressure. The amps on each system are successfully checking out in the correct range verifying that there is a controlled voltage being used throughout each system individually. I then cleared the condensation line on each unit, ensuring that they are properly draining and overall both of these Goodman furnaces are operating to the manufacture specs at this time of preventat
Today’s annual maintenance consisted of one American standard of flow system located in the closet axis I first begin with replacing the filter in the home which ensures there is proper airflow circulating back to the unit at minimum restrictions. I then made sure that the 1050 thermostat was properly calling for heat and turning the unit on the thermostat had some error codes based off of the sensor in the additional room needing the batteries to be replaced once I replaced the batteries in the sensor, the alerts went away and now the 1050 thermostat is operating properly with no alerts or messages at this time. all of the heating sequence of operation successfully checked out, ensuring that the home is being warm to the correct and desired temperature. I then cleared the condensation line via Jones valve to ensure that it is properly draining at this time of service overall, this American standard upflow unit is operating to the manufacturer specs at this time of p preventative maint
Today’s annual maintenance consisted of one York furnace located in the garage attic access. I first began with replacing the three filters throughout the home to ensure proper airflow is circulating back to the unit at minimum restrictions. I then make sure that the nest thermostat is properly calling for heat and turning the unit on with the fan all of the heating sequence of operation successfully checked out ensuring that the home is being warm to the correct temperature and the gas pressure is on the flame are in the correct Range verifying that it is safely operating the amps on the motors are in the correct range confirming there is a controlled voltage being used throughout the unit safely. I then made sure that the condensation line is clearing properly and and drained at this time of service. Overall, this York furnace is operating to the manufacture standards at this time of preventative Maintenance.
Today’s annual maintenance consisted of one York furnace located in the garage access. I first began with replacing the filter in the home replacing the filter ensures that there is no restrictions on the unit and there is proper airflow able to circulate back to the unit. I then make sure that the nest thermostat is properly calling for heat and turning the unit and the fan on all of the heating sequence of operation successfully checked out, ensuring that the flame is being ignited safely and the temperatures is in the correct range to warm the home accurately . The blower motor and the capacitor are checking out in the correct amps ensuring that there is a controlled voltage being sent throughout the system and safely being used. I then cleared the condensation line thoroughly to ensure proper drainage is able to occur for the system, and I checked the exit point of the condensation line as well. Overall, this York furnace is operating to the manufacture specs at this time of preven
Today’s annual maintenance consisted of two Lennox furnace is located in the attic access. I first began with replacing all three filters throughout the home to ensure proper air fluid is circulating through the system, and then make sure that both of the Honeywell thermostats are properly calling for heat and turning the unit on all of the heating sequence of operation successfully checked out on the home, ensuring that it is being warm to the correct temperature and the supply decks are accurate as well. The amps on each motor are tricking out in the correct range verifying there’s a controlled voltage being used throughout the system to properly warm the home both of the condensation lines have been cleared and are properly draining at this time of maintenance. Overall, both of these Lennox furnaces are operating to the manufacturer standards at this time of prevent preventative Maintenance.
Homeowner heard loud banging noise but wasn’t able to go to garage to confirm where source of noise was. She turned off furnace and called Hyde’s to be safe. Upon arrival I checked inducer motor and blower motor are moving freely, not seized or damaged. Cycled in heating multiple times from furnace in garage. From start to finish of sequence did not hear anything out of ordinary. When blower motor kicks in it’s noisier than when it’s running but this is normal sound of a psc motor ramping up from still. Don’t hear anything out of ordinary, all readings were to specs. I recommended trying to record it if she hears it again or note if she hears it and furnace isn’t running or off, or if she can get to garage and see if maybe it’s the water heater located right next to furnace.
Today’s annual maintenance consisted of two furnaces located in the attic access. I first begin with replacing all four filters in the home to ensure proper airflow is circulating back to the system at minimum restrictions. I then cleared the condensation line for both units, ensuring that they are properly draining both of the thermostats are also properly calling for heat and turning the units on all of the heating sequence of operation successfully checked out, ensuring that the home is being warm to the desired temperature and the flame is safely being ignited. The amps on each system are checking out in good range verifying there’s a controlled voltage being used throughout the system safely. Overall, both of these furnaces are operating to the manufacturer standards at this time of preventative maintenance.
Completed cooling maintenance on a split system. Clients home is having balancing issues where some room rooms are too hot or too cold. Found her medic capacitor to be outside of range. Replaced capacitor – paid via C. C. System is functioning according to manufacturers recommendations.
Deliver warranty book, set up 360 link thermostat, test and collect.
Found. Honeywell 6000 thermostat in living room on compressor 5 minute delay and when it ended thermostat display went blank then restarted the delay. This means high current draw on low voltage wire. Could smell electrical burn smell at contactor for unit #EN3F. Labeled at breaker as AC #2. Checked resistance and found it very low, failed contactor. Replaced and tested. All loads operational. 24° temperature split. System is now cooling properly. Recommended and signed up for Hyde’s comfort club maintenance plan for 2 units. Homeowner to reach out and schedule first maintenance.
Drop book. Client is financing. Collected signatures
Phone call for clarifying the amount of fixtures to be added.
Phone call regarding estimates provided to homeowner. Homeowner would like to have us visit on site to better assess number of outlets and surge protection.
Removing American Standard package unit and installing 5 Ton Bosch 18 SEER Heat Pump Package Unit.
Arrived at customer’s location to give an estimate for replacing a broken switch plate, replacing a broken switch, and for a diagnostic on the landscape lighting coming on at different times.