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Thor really understands the equipment and can find a quick solution to any problem.
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Frank was very good introduced himself very professional knew what he was doing to inform me of my cost of a new piece of equipment. Very happy with him. Very good. You deserve a raise thanks
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Arrived early in the service window and efficiently performed the furnace maintenance.
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Arrived on time, professional and explained everything well, answered any questions I had.
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Daniel did a great job. He’s professional, knowledgeable, and courteous.
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Jonathan was polite, efficient and took care of the problem.
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Daniel explained the issue on Christmas Eve and will check in again on Monday.
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Christopher was right on time and jumped right in. Very good disposition and was thorough with everything. Had him install surge protectors per his recommendation.
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Fernanda was extremely efficient. Knew what needed attention and took care of what was needed - in a very timely manner!!
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Thank you for being on time thank you for explaining everything in terms I could understand
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Second time Chris has been to my house, always professional and on time.
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check 3 heating system,,,,check heating and electrical components everything working properly at time of service per c
Performed a heating maintenance on a split heat pump. Cycled system in heating, documenting temperature heat rise. Completed static pressure duct system testing. Client stated system makes excessive noise periodically. Source of noise was coming from refrigerant port caps vibrating when compressor is running. Noise is perfectly normal and has nothing to do with system performance. Cleared condensate drain line and left clean filter with client. System is functioning according to manufacture specifications.
Performed a heating maintenance on an upflow furnace (tech notes). Replaced filter. Equipment executed the sequence of operation in heating. Checked blower motor amp draw and capacitor. Checked for carbon monoxide and temperature heat rise. Static pressure measurements. System is functioning according to manufacturer specifications.
Performed heating maintenance on 2016 American Standard Platinum split gas furnace in upstairs closet. System is zoned. Changed (2) ceiling filters, upstairs and downstairs. Cleared condensation drain behind coil. Checked 1050 for alerts, history, and reminders, all checked out. Cleaned off platform. Cleaned our burner compartment. Zoning all working. Heating sequence of operations was performed properly. All electrical, heating, and safety components working properly. Zero carbon monoxide detected. Booked Summer AC maintenance with homeowner for 6/4/26 12:30-3pm.
I cut out the water damaged duct and reinstalled removed the piece of metal sticking out the drywall and patched
Perform annual heater maintenance on American standard rooftop pack unit. Changed 14 x 24 filter. Checked amps on inducer drop motor and blower motor checked volts and cleaned electrical/burner compartment. Checked gas and static pressure is also checked temperature rise and all safety switches. Highly recommend to pull and clean blower wheel and housing and also clean Evaporator coil due to excessive buildup and avoid heating/cooling issues in the future. Also recommend installing HVAC surge protector to protect vital components within the system from blackouts power surges or faulty breakers. Emailed estimate for recommendations.
book next service on line for April 7,,,,,,Check heating and electrical components clean condensation line everything is working properly at time of service
Arrived to troubleshoot a non-operational outlet and switch device. The switch on the device was no longer functioning; replaced it with a new outlet and switch receptacle.
book next service for June 3 on line,,,,,,,check heating and electrical components everything is working properly at time of service
Found water/mist spraying out of hard copper that was pinched and brazed by a plumber/contractor. Closest valve was closed but still spraying water. Found another valve on same line far down in attic area. Used extended grabber and pulled it shut. Mist instantly stopped and never came back. Did not see any water in drain line from hvac equipment. Very tight access with refrigerant lines and pvc could not get head in all the way. But source of water is not from ac system but from hard copper line. Videos attached. Recommended calling plumber to see what it is and if needed.
Check heating and electrical components found inducer motor is making a laud noise advice clien motor need to be replaced,,,,sent estimate,,,,,Client not happy the way low voltage wire was run,,,,called electrical department Shelly will sent electrical department to came back to fix it
Schedule summer service for may 4 between 8 and 10,,,,check heating and electrical components everything is working properly at time of service
Check heating and electrical components everything is working properly added safety switch tested
Schedule summer visit for April 6 between 12 and 2,,,,,, clean condensation lines check heating check heating and electrical components everything is working properly at time of service
clean oth condensation lines check heating and electrical components everything is working properly at time of service talk and recommend safety switches sent estimate