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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Danny did a great job because he was on time, pleasant and friendly, kept me in the loop while he was working, and professional
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The customer receives texts/emails as reminders. Then, Hyde's sends a text telling the customer the technician is on his way. And, Hyde's sends a note about the technician, his background and training and even family. Nice personal touch.
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Convenience
Figured out my issue within a couple minutes of starting. Very personable and professional. Fixed it quickly. Great experience.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
In and out quickly. Checked new install...all OK. Calibrated our two thermostats. All Good.
Overall Experience
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Price
Convenience
Overall Experience
Quality
Price
Convenience
Jeff was courteous and observed mask and social distancing.
Overall Experience
Quality
Price
Convenience
Found contractor misfired and didn’t close all the way. I also removed refrigerant. Client to call in the am to choose from system.
Found system was 2 pounds low on refrigerant. This means that there is a leak in the system most likely the evaporative coil. Recommend replacement system uses Freon that is no longer manufactured. Will Credit repair if install is done within the next couple weeks
I found the motor we installed last year in July failed. Had to replace the motor under part warranty cleft collected after hours charge
I Performed Maintenance on both of the Cooling Systems. Also replaced a 16x25 and replaced a 10x40 filter. Both Cooling Systems are over 15 years old. I also flushed the condensate drain. The back of the house is a Heat Pump model both located on the ground. I found that the Run Capacitor for the two ton system tested no good. I also found that the the 4 ton Unit Start Capacitor tested no good. I replaced both parts and tested the system. Client wanted one time service only. Everything else checked out operational at the time of service.
Home has water issue in house —-home has two package units one located on the ground which is about 25 feet on the outside of the home from water in the hall ——the other package unit is located on the roof and is way on the other side of home no way either unit is producing this water Inspected both package units For condensation issues both units are daining
Check system getting 11 split open evaporator coil compartment found oil residue Barry will order evaporator coil
Rooftop check cooling system cooling properly Apartment is in BUILDING 6. Make sure to bring the Wright size filter 14/36
Found unit not working upon arrival. Verified existing thermostat is bad and not working properly. Installed new pro 6000 Honeywell thermostat. System is now cooling properly. Could not collect final balance.
Comfort ac service on 2004 carrier packaged unit. Checked lines and replaced filter. Checked temperature split, capacitors and amps. Disconnect box was hard to put back in. Advised client on age of system. Advised anything can happen when it’s past life expectancy. Packaged unit is on roof that’s hard to get to. See previous debriefing.
Inspection found aprox 3 leaks in condensation drain line see photos —- need aprox 25’ of repair hose — will get with install team on best repair tech for joining— 25 ‘ —30’ is from 1st leak to out side Faulty hose from factory
Book. Adjust price to reflect 300 veterans.
Check system check temperature split, check static pressure, check fan speed , compressor advice about return being to small , 12/24 return for 5 ton system Added start kit
