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For years of using the same AC/Heating Company with the same issues of my home not cooling and paying $1000's of dollars, yesterday (10/12/17) was my last straw. Within hours of my AC service request to Infinity, Raymond arrived as scheduled in an extremely courteous and professional manner. His diagnostic proved accurate - my family was able to enjoy the comfort of our home once again. Raymond and his trainee took the time to explain all of Infinity's package plans and the benefits of them. Exemplifying patient while answering my many questions. Needless to say, I am now a loyal customer!!