I always get good service from Innovative Air, but Ryan was easily the most thorough to date. He gave a detailed explanation, with photos of the condition and settings of my unit in a personable and relatable manner. Very reassuring for one unfamiliar with the workings of heating and cooling.
Response from Innovative Air Pros:
We're so happy to hear that our heating and cooling service met your needs. Thanks for the positive review!
Very knowledgeable tech’s and helped decide best steps forward for the repairs and maintenance needed!
Response from Innovative Air Pros:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Dalton was courteous, knowledgeable and thorough. I had a problem with humidity control that I think is now resolved after he explained and changed the settings. Innovative Air Pros installed this unit and have been doing a fine job of service as well.
Response from Innovative Air Pros:
We thank you for sharing your positive experience.
Caleb Patrick did a complete and professional job inspecting an HVAC system for a house we are purchasing. Honest recommendations and options.
Very courteous and professional. Excellent service. Thank you
Annual maintenance on two systems a 2022 Amana s and a 2008 Goodman system. The Goodman system has refrigerant issues and the compressor windings are in bad shape. The capacitor is also very weak. The new Amana system is in good shape and running as it should here today.
The technician performed a maintenance on an eleven year old air conditioner. I checked all of the motors, capacitors, washed out the condenser, and monitored the temperature difference and refrigerant charge. I found that the blower motor is leaking oil and the compressor is over amping on start up. I recommended replacement of the blower motor and to add a hard start kit to lower the amps on the compressor during start up.
Preformed a free ac tune up on a 2003 system. Found the compressor over amping with a hard start on the unit tripped the breaker and is freezing up. She will speak to her husband to schedule Tim out.
For this job, Technicians performed an A/C maintenance tune up on a 5 year old Trane system as well as a 2 year old Goodman system. Technicians checked all safety devices and components that are in use during the A/C season. Technicians found the systems are working great at this time. Technicians will highly recommend surge protectors for all pieces of equipment to prevent power surges and power outages to hurt and effect the new investment of the HVAC systems.
The technician had to adjust the refrigerant charge on a new unit that we installed last week. I got the charge adjusted to what the manufacturer recommends the subcool to be.
The technician performed a friends and family maintenance on two, newer Trane air conditioners. I checked all motors, capacitor, washed out the condensers, and monitored the contactors, temperature differences and the refrigerant charges. I found the fan motor capacitor to be low on the downstairs system and recommend replacement of that part. Other than that everything else looks great here today
For this job, Technician installed new full Goodman system. Technician performed an A/C startup as well as a furnace start up. System works great at this time.
Furnace Repair Service: Responding to a homeowner's complaint of inconsistent heating, our skilled technicians conducted a comprehensive inspection of the furnace system. Identifying a malfunctioning flame sensor as the root cause, we embarked on a precise repair process. This involved carefully removing the faulty sensor and replacing it with a new, dependable component. Additionally, we conducted a thorough system test to ensure the furnace's proper functionality and efficient heating. The meticulous repair not only resolved the immediate issue but also ensured a steady and reliable source of warmth for the homeowner, maintaining a comfortable and cozy living environment.
Furnace Replacement Service: A homeowner with an old, inefficient furnace opted to upgrade to a more energy-efficient model. We provided a new furnace installation, including a high-efficiency model and a modern venting system. The new furnace offers improved heating while reducing energy costs, providing a comfortable and cost-effective heating solution for the homeowner.
Technicians installed a Carrier 17.2 SEER2 Two Stage AC and Two Stage 80% Efficient Furnace. Technicians performed a new furnace start up and everything is operational and runs great at this time. Technicians will come back for a A/C start up when warmer temperatures arise.
Installed a new carrier 16.5 SEER2 Two Stage AC and Two Stage 80% Efficient Furnace. Checked and adjusted refrigerator levels here today as well as the manifold gas pressure.
Found a jumper wire left on causing the heat to run constantly.
Found the downstairs low on r22 and the upstairs has a giant hole in the top of the plenum.
The technician got called to figure out why a furnace was not heating. I found that the pressure switch hose that goes from the inducer motor to the pressure switch was split down the middle. I put a new one on and the furnace fired right up and ran properly. I also performed a full system evaluation and found that everything is currently working properly.