Response from Innovative Air Pros:
Thanks for sharing your rating with us and the community.
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Outstanding! First you get a call confirming your appointment, you get a text with your technicians picture and phone number. They showed up on time with a nice clean vehicle nice clean uniforms in a very positive attitude. After completing the service they show pictures of every step of the service including measurements of capacitors and freon charge level. The job was done in a timely manner also they did it with cleanliness and care to my home, you couldn’t ask for better customer service. If you settle for anything less than what I described time to get a new company.
Response from Innovative Air Pros:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
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Mr. Vessey was very sweet, patient and willing to do what it took to give us heat during a cold snap! Great service!
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Chris diagnosed the issue with my furnace and gave me an affordable plan of action. Can't ask for better.
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Chris was awesome. Very polite and came quickly. He did a great job getting our AC cooling again. With temps hitting 100 this week, I'm immensely grateful.
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Caleb Patrick was extremely nice and informative. I have no complaints about anything.
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Technician arrived on scene, the customer had completely taken the unit apart by himself had replaced many parts on his own before hand then put everything back together for me to diagnose found a bad control board. Customer did not want to move forward with repairs at all.
Maintenance call on a 1988 Kenmore system. The system has a couple of low capacitors, the condensing fan motor is leaking oil and the bearings are not spinning freely, the blower motor bearings are very loose, and condensation drain needs to be repaired. The home is under remodel and the customer wants some quotes on replacement.
Preformed a yearly air conditioning maintenance on a 2021 system. Unit looks great at this time will follow up tomorrow on the exhaust ducts and quotes.
AC Repairs: Arriving at the client’s home to address their AC unit’s performance issues, I optimized refrigerant flow and cooling efficiency by adjusting the metering device, significantly improving the overall performance of the air conditioning system.
Heat Pump Repair: Addressing a heat pump with communication issues, I repaired and rerouted the thermostat wire to ensure accurate temperature control and efficient operation.
Maintenance call to tune up a 2020 Lennox system. The refrigeration system had a restriction at the metering device so the technician opened up the system and got it all cleared out and a new filter drier installed. The system is up and going again. Also installed all the supply and return grills here today after the remodel.
HVAC Installation: In response to a homeowner's desire for individualized temperature control in distinct areas, I expertly installed an HVAC zoning system. This innovative solution allows tailored climate management in each zone, providing the client with customized comfort throughout their home.
HVAC Repair: A homeowner's HVAC system failed to respond to control commands. Our diagnosis revealed a faulty control box, promptly replaced to restore the system to expected functionality. This ensures the homeowner enjoys convenient climate control.
The technician performed a friends and family club maintenance on two, two year old air handlers. I checked both of the systems heat strips, blower motors, static pressures and temperature rises. Everything looks great here today, except the indoor units have surge protection and the outdoor does not. I recommended protecting those outdoor units and they said they would think about it
For this job, Technicians performed a furnace maintenance tune up on a 10 year old Carrier system. Technicians checked all safety devices and components that are in use during the heating season. Technicians found the igniter is looking really rough, The flame sensor is super dirty as well as the blower motor assembly is super dirty, The indoor coil does not have a secondary water safety switch, Finally the system does not have any surge protection at all. Technicians made several options for repairs.
3 ton, Heat Pump Package Unit. Technicians installed new package unit. Technicians tan a new drain and resealed the dog house. Technicians installed a new thermostat as well as performed Heat pump startup with heat strips. System works great at this time.
Furnace service at a residential home. The technician arrived to find that the system was not heating at all. I found that the sequencer for the electric heat strips is bad and the board that controls the heat pump is also fried. I gave the customer repair options and he wants to get replacement options as well.
The technicians installed a brand new heating and air conditioning system. We made sure everything is level and up to code, as well as air sealed the supply and returns with mastic, tidied up all the wires, and made sure of proper operation.
Service call for a no heat. Technician arrived to find the furnace in a lock safety lock out. Cycled power to the unit and the inducer motor tried to come on but was pull locked rotor amperage. After further investigation the inducer motor is completely locked up and has a 38 day lead time. The customer wants to get options on replacement.
Found the 60 amp breaker on the unit bad. Customer will try to replace it him self.