Not an easy job - lots of stairs, narrow stairways. They all took great care not to damage anything, moved big pieces of furniture around and back again. Clear explanations of new thermostats.
Gary is the greatest. Thanks for getting us heat again Gary!
Bryan, 1 of the Senior PM's, worked with me in planning out and completing a full replacement of my central air unit and roof condenser because my old unit just was not heating or cooling my place effectively at all. I called other companies, including Petro, and no one would consider helping me until at least April, but Innovative is available all year-round. They addressed all of my heating and cooling concerns, solved an issue I had with cold spots in my place, and the new unit is much more energy efficient. Bryan followed through with the installation team to make sure everything was completed correctly. Everyone was promptly on time and in 2 days, my new unit was up and running and now my place feels so much better. The installation team was very respectful of my place, putting down cloth to protect my floors and furniture, and even vacuumed upon completion of the job. I highly recommend this company for anyone's heating and/or cooling needs.
Mark did thorough cleanup on all the heating units. He also provided options with good explanation (not just push for replacement) on thermocoupler.
I’m always impressed by Innovative’s technicians, but Gary is definitely my first choice for any kind of HVAC service.
Showed up on time; thoroughly explained the work that needed to be done; was polite, neat and personable. Tested system several times before he left. Very satisfied!
Gary and Lorenzo were great technicians - my house is warm again!
It was a pleasure dealing with John Sanese during the walk through. He was informative and patient. John also came the day of the job to make sure things were in order. He even revised the pricing upon learning work needed to be done was less than quoted price - True Gentleman. Renee and Jose were prompt and polite and the work area was cleaned thoroughly. When they left, it was if they were never there. Very pleased with the work and professionalism. I will definitely consider Innovative Air for my next insulation project.
Gary really knows his stuff! He got to the root of the problem right away and shared his knowledge. Great Service!
Gary is the best service person at Innovative Air - please send him every time!
He was able to determine the problem and fix it quickly
No heat on old furnace. Pilot light is out and customer cannot relight on his own. Thinks the thermocouple needs to be replaced. Has not had service in a long time. Offer maintenance.
Upstairs zone is not getting enough heat. Maybe airflow issues throughout with old ductwork.
Customer has no heat anywhere in house. Would also like to schedule a maintenance. Multiple thermostats throughout home.
No heat. No power at Carrier furnace. Found bad control board.
Return to repair heating system. Customer would also like us to look at uneven temperatures throughout house.
No heat in kitchen and other parts of house. Need service quick.
Diagnostics for not heat on Trane gas furnace. Whole house without heat.
Repair System 2000 water boiler. No heat.
No heat in house. No power found at boiler. Emergency switch was off.
Entire house is without heat. Emergency service call requested for today.
No heat throughout space. Found no power at EWC zoning panel.
No heat diagnostic for radiant system in master bathroom.
Adjust boiler setting for no heat in kitchen.
Replace blower motor on First Co hydro air handler.