11 Kimball Place
Mount Vernon, NY 10550
914-793-7700

Local Reviews

Rated 4.9 out of 5 stars based on 82 customer reviews

Very professional and hard working.

Not an easy job - lots of stairs, narrow stairways. They all took great care not to damage anything, moved big pieces of furniture around and back again. Clear explanations of new thermostats.

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Great service

Gary is the greatest. Thanks for getting us heat again Gary!

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Guest Service

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Great Service

Bryan, 1 of the Senior PM's, worked with me in planning out and completing a full replacement of my central air unit and roof condenser because my old unit just was not heating or cooling my place effectively at all. I called other companies, including Petro, and no one would consider helping me until at least April, but Innovative is available all year-round. They addressed all of my heating and cooling concerns, solved an issue I had with cold spots in my place, and the new unit is much more energy efficient. Bryan followed through with the installation team to make sure everything was completed correctly. Everyone was promptly on time and in 2 days, my new unit was up and running and now my place feels so much better. The installation team was very respectful of my place, putting down cloth to protect my floors and furniture, and even vacuumed upon completion of the job. I highly recommend this company for anyone's heating and/or cooling needs.

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Great Service

Mark did thorough cleanup on all the heating units. He also provided options with good explanation (not just push for replacement) on thermocoupler.

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Great

He was great! Attentive, courteous and professional.

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Heater repair

Awesome!

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Exceptional Service

I’m always impressed by Innovative’s technicians, but Gary is definitely my first choice for any kind of HVAC service.

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Great Service. Knowledgeable Professional.

Showed up on time; thoroughly explained the work that needed to be done; was polite, neat and personable. Tested system several times before he left. Very satisfied!

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Professional

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Great Service!

Gary and Lorenzo were great technicians - my house is warm again!

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Crawl Space and Rim Joist Installation

It was a pleasure dealing with John Sanese during the walk through. He was informative and patient. John also came the day of the job to make sure things were in order. He even revised the pricing upon learning work needed to be done was less than quoted price - True Gentleman. Renee and Jose were prompt and polite and the work area was cleaned thoroughly. When they left, it was if they were never there. Very pleased with the work and professionalism. I will definitely consider Innovative Air for my next insulation project.

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Extremely Knowledgeable and Helpful

Gary really knows his stuff! He got to the root of the problem right away and shared his knowledge. Great Service!

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Great service

Gary is the best service person at Innovative Air - please send him every time!

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Great technician

He was able to determine the problem and fix it quickly

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Job Locations

Michael C.

Michael C. Job Checkin

No heat on old furnace. Pilot light is out and customer cannot relight on his own. Thinks the thermocouple needs to be replaced. Has not had service in a long time. Offer maintenance.


Michael C.

Michael C. Job Checkin

Upstairs zone is not getting enough heat. Maybe airflow issues throughout with old ductwork.


Michael C.

Michael C. Job Checkin

Customer has no heat anywhere in house. Would also like to schedule a maintenance. Multiple thermostats throughout home.


Michael C.

Michael C. Job Checkin

Boiler is down and making no heat. Loud noise.


Michael C.

Michael C. Job Checkin

No heat. No power at Carrier furnace. Found bad control board.


Michael C.

Michael C. Job Checkin

Return to repair heating system. Customer would also like us to look at uneven temperatures throughout house.


Michael C.

Michael C. Job Checkin

No heat in kitchen and other parts of house. Need service quick.


Michael C.

Michael C. Job Checkin

Diagnostics for not heat on Trane gas furnace. Whole house without heat.


Michael C.

Michael C. Job Checkin

Repair System 2000 water boiler. No heat.


Michael C.

Michael C. Job Checkin

No heat in house. No power found at boiler. Emergency switch was off.


Michael C.

Michael C. Job Checkin

Entire house is without heat. Emergency service call requested for today.


Michael C.

Michael C. Job Checkin

No heat throughout space. Found no power at EWC zoning panel.


Michael C.

Michael C. Job Checkin

No heat diagnostic for radiant system in master bathroom.


Michael C.

Michael C. Job Checkin

Adjust boiler setting for no heat in kitchen.


Michael C.

Michael C. Job Checkin

Replace blower motor on First Co hydro air handler.