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Lorenzo is awesome. Capable, polite, explains what the problem is and what he has done to fix it.
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Richard Innovative Air Solutions and the company are super reliable and helpful.
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Nigel was very knowledgeable, explaining his finding very clearly and solving our heating problem expertly
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Lorenzo was a very nice man. Respectful of our home and easy to talk to about the issues we were having with our system. Very willing to explain things. I'd be happy to have him back anytime. Note - the coupon for $150 off a diagnostic is for the first 30 minutes. It was an additional $125 for the second 30 minutes. I'm a new home owner so I did some price comparisons and that seems about par for our area. Actually a little bit cheaper than some. I'll def have them back next time we need help with our HVAC.
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Richard performed periodic maintenance on our gas high-efficiency boiler. Richard is highly professional, experienced, and communicative, explaining with photos and words what he will and has done. Having worked with Innovative for 10 years, I’m continually impressed by the depth of Innovative’s bench. But Richard has quickly become my preferred technician!
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Lorenzo arrived on time and completed his work very quickly. He also answered all my questions.
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Thoroughly explained the scope of the work. Much appreciated.
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Thoroughly explained the work they would perform. Much appreciated.
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GAS WATER BOILER: shut down equipment Removed all burner tubes / flame guard and roll out switch Preformed maintenance on pilot assembly and spark ignition Vacuumed and dusted out boiler cabinet and components Vacuumed and dusted out all burner tubes clean and clear Polished and wipe down inside boiler cabinet and components Inspected heat exchanger and flue piping- okay Test and check system expansion tank, water feed, back flow, air vents and relief valves- okay Secured and inspected all electrical wiring and connections Reassembled all components back into boiler and return power Run and test all heating zones- confirm all circulator pumps are on and running and supply and return piping heating properly System shuts down at temp of 180 degrees- okay Pressure remains normal Test system safety’s to insure normal operations Return all thermostats back to original settings Check and checked HWH. Check for leak, no leakage at this moment. Check gas control valve-ok Check safeties-
Return to break down boiler and preform heat exchanger cleaning: * shut power to boiler * shut gas supply to boiler * open boiler cabinet door * break union and disconnect piping from gas valve * disconnect and removed all electrical wiring from blower motor, igniter, flame rod and gas valve * removed flame rod and igniter from boiler * removed bolts holding heat exchanger door on * removed the entire front plate, burner head, and gas train assembly * lots of debris inside heat exchanger * brushed heat exchanger with plastic nylon brush and vacuumed all debris out * continue to brush heat exchanger and spray clean with fresh water- repeat multiple times * flushed out all debris into condensate trap * removed condensate trap, Flushed clean and prime with freshwater * Reinstalled and secured condensate trap back in place and connect back to gravity drain * Installed burner head, front heat Exchanger plate and gas train assembly back into boiler and secure in place tightly with bolts * I
Today I arrived on site HeatPump System Assessment: Identified the Daikin HeatPump system in the kitchen area as the source of the issue. Maintenance Action: Discovered the outdoor condenser unit was covered with snow. Cleaned the snow from the condenser unit. Resolution: The Daikin HeatPump system has a lot of snow accumulation. cleaned out all snow now system is back up and running. Upon arriving at the property, The client mentioned that the system that supplies Heat to the kitchen area is not heating enough. I proceeded to verify the Ducted AHU in the attic. This system has not been replaced the air filter since 2024. I also found the condenser unit covered with snow which was affecting the operation of the system. Clean the snow that obstructed the condenser unit. Reset the system. The system began to operate normally. I recommended the client to consider doing the HeatPump system tuneups. I also recommended that you consider installing a polarized air filter in this
Today I arrived on site HeatPump System Inspection: Found the electrical connection port melted. Resolution: Need to replace the overheated electrical connection port on the HeatPump system. Upon arriving at the property, The client explained to me that the system is not working properly. The customer says he's not producing Heat. I proceeded to verify the tstats. The client has x4 tstats in different locations. The client showed me where the installed AHUS are. X2 Ducted units in the Attic. X1 Ducted unit on the 1st floor. X1 AHU in the basement. X1 condenser unit outside the house. I found the AHU without filters inside the units. Install the air filters in the AHUs. I did a visual inspection of the units. The AHUs are fine. I proceeded to check the condenser unit. I found the high voltage connection port melted. This caused the electrical cables to cut a circuit which caused the breakers to shoot. I showed him and explained to the customer (Dom) that it is necessa
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-393B1CBDC02B4FCFA597D6EB5560AED9 Checked train heat pump with electric heater diagnosed defective PLC circuit board discussed with homeowner about replacing circuit boards and explained due to the age of system and components beginning to fail. I would recommend a replacement of the system. Homeowner chose to go with a replacement of the system Office please follow up.
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-C9B73716A15F442C91C985D8C95A924C Customer has NO HEAT: * at arrival found Thermostat calling for heating * Check the steam boiler in the basement- System is off * Once again confirmed that the thermostat is calling for heating * Inspect the steam boiler * Found that the boiler was overfilled, and the cyclists was 100% filled up * The system is off on low water cut off for the McDonald and Miller with the Yellow flush valve * The float inside of the valve is stuck- After flushing the body and exercising the valve the boiler fires * I performed a steamed chemical treatment on the system of one month ago- There is no sign of any treatment inside of the boiler * Drain boiler down 100% * Then fill boiler and perform skimming of boiler, removing lots of mud and sediment from system * Drain boiler back down removing residual, dirty water and filled back up * After testing the boiler fires, but found that it w
4-Ton System - Single Stage System This system will include the matching electric coil back up. It will be installed to the existing electrical.
Checked hot water boiler which also supplies domestic hot water via a indirect tank burnham indirect water heater recommend to replace the aquastat with the temperature probe model number off tank AL50SL please see photos and send a quote to homeowner
Checked second floor system found thermostat set to 62 and room temperature was 64 set thermostat to 74 and checked system operation system is working at this time but recommend to replace the thermostat
Upon arrival spoke with customer. Informed customer that I’m unable to get to equipment. Path needs to be shoveled to get to her system. Customer tried to get workers to clear path. Return visit is needed when path is clear and we’re able to speak with manufacturer (technical support) Office to follow up with customer. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-6E35222758F948D7A7F6A76EF6571287
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-62C0A2AA317A419CB1A0071C91A5F983 Return to replace gas valve on Rheem water heater: * water heater is shut down * isolate supply cold and hot water to the tank * drain down 75 gallon water tank * disconnect gas at union and remove gas piping to existing valve * removed existing valve from water heater * install and secure brand new gas valve in Rheem water heater and secure main gas, pilot gas and thermocouple * pipe in and secure all connections from union back to gas valve on water heater opening gas back up and checking for leaks- none * fill water heater back up with cold water and open cold supply and hot water valves back to HW and home * purge all sinks and showers of air and discolored water * it was recommended to the customer to run a cycle In the washing machine with nothing in it on hot water * light pilot- stays lit first try * set dial on water heater batten A and B - main burner fires-
Upon arrival inspected boiler. Boiler is on run for normal operation. Checked 1st floor zone. Both supply and return lines are hot to the touch. Checked 1st floor Unico hydro AH. System is running blower motor on running. Filter is clean. Check temperature split @ supply outlets. 125 degrees. Cycle system on/off no issues while on site. Checked status and parameters @ boiler. Label all zones and tried to assist customer to connect WiFi thermostat remotely. Thermostat maybe showing intermittent issue where temperature are bouncing. Customer will monitor 1st fl thermostat operation. Thermostat may require to be replaced if customer notice thermostat ambient temperature jumps around from desired set temperatures. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-59385362BCFF40388BB00EF9EC04CE3E
Checked burnham hot water boiler age over twenty years diagnosed the thermostat is defective and needs to be replaced homeowner said he will replace the thermostat also the burners need to be cleaned and replace the thermocouple checked heat pump for the first floor and diagnosed the thermostat was working as programmed to cut out on the outdoor temperature View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-C8BE145865684D44B8350F0AD4282336
Return to replace blower motor, Control boards, And wire harnesses to blower motor for a second floor: * Shut power to system at arrival * Remove the plywood to access the air handler * Remove the air handler cabinet door * Disconnected all high and low-voltage wiring from the air handler and removed all controls from the system * Disassemble air handler cabinet to remove the blower motor and assembly * Also remove the wooden beam blocking access * Remove the bad blower motor * Installed and secured brand new motor in place * Removed bad wire harnesses, and replaced with brand new * Removed bad control boards (2) And replaced with brand new * Secured all connections And review all wiring * Installed the blower motor and assembly back into air handler cabinet * Installed all controls back into air handler cabinet and wire in high and low voltage electrical connection connections * Return power to the system and test operations- Cycle heating on and off multiple times from ecobee thermo
Checked heating loop for guest bedroom diagnosed the circulator pump is compromised for the system to supply heat to the guest bedroom recommend to replace the circulating pump taco 007-F5-71FC boiler is working supplying heat to the rest of the house View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-D410BEF675BF4ABB9CE634924C336DD6