Lorenzo is awesome. Capable, polite, explains what the problem is and what he has done to fix it.
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Lorenzo arrived on time and completed his work very quickly. He also answered all my questions.
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Lorenzo is Always reliable, friendly and polite. excellent service
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I was upset that the team that was here in July turned off the Boiler while replacing the Hot Water Heater. This is all understandable, but they never turned the Boiler back on and opened the main ball valve back on. I was very satisfied with Lorenzo in how thorough he was explaining the issue. I have now marked all the Ball Valves to note each position.
Response from Innovative Air:
We apologize for the inconvenience. Thanks for your patience. Michael C.
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Mark was courteous, professional and really focused on the safety of our boiler.
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Checked hot water boiler which also supplies domestic hot water via a indirect tank burnham indirect water heater recommend to replace the aquastat with the temperature probe model number off tank AL50SL please see photos and send a quote to homeowner
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-62C0A2AA317A419CB1A0071C91A5F983 Return to replace gas valve on Rheem water heater: * water heater is shut down * isolate supply cold and hot water to the tank * drain down 75 gallon water tank * disconnect gas at union and remove gas piping to existing valve * removed existing valve from water heater * install and secure brand new gas valve in Rheem water heater and secure main gas, pilot gas and thermocouple * pipe in and secure all connections from union back to gas valve on water heater opening gas back up and checking for leaks- none * fill water heater back up with cold water and open cold supply and hot water valves back to HW and home * purge all sinks and showers of air and discolored water * it was recommended to the customer to run a cycle In the washing machine with nothing in it on hot water * light pilot- stays lit first try * set dial on water heater batten A and B - main burner fires-
Upon arrival inspected boiler. Boiler is on run for normal operation. Checked 1st floor zone. Both supply and return lines are hot to the touch. Checked 1st floor Unico hydro AH. System is running blower motor on running. Filter is clean. Check temperature split @ supply outlets. 125 degrees. Cycle system on/off no issues while on site. Checked status and parameters @ boiler. Label all zones and tried to assist customer to connect WiFi thermostat remotely. Thermostat maybe showing intermittent issue where temperature are bouncing. Customer will monitor 1st fl thermostat operation. Thermostat may require to be replaced if customer notice thermostat ambient temperature jumps around from desired set temperatures. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-59385362BCFF40388BB00EF9EC04CE3E
Checked heating loop for guest bedroom diagnosed the circulator pump is compromised for the system to supply heat to the guest bedroom recommend to replace the circulating pump taco 007-F5-71FC boiler is working supplying heat to the rest of the house View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-D410BEF675BF4ABB9CE634924C336DD6
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-08BB931FBFFA4E73AFB7D38062A623B4
Thermocouple Upon arrival inspected boiler: saw that thermocouple was not lit. Tried to relight thermocouple a few times. Thermocouple would not stay lit. Gas valve is receiving 24 volts. Bad thermocouple that needed to be replaced. Gave customer an estimate. Customer approved. Removed burn tube to start process of replacing thermocouple. Removed old thermocouple & installed new thermocouple. Re-installed burn tube. Put gas valve to pilot: relight burn: pilot lit and stayed on. Ran and monitored system operation. Cycled boiler on/ off @ 180 degrees. Boiler shut down on temperature: check flow @ x2 Hydro zone. System is back up for normal operation. Recommending to customer to follow up with routine maintenance for x1 Weil McLain boiler w/ x2 Hydro AH View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-FBB4F2C696834B9D98FB3889316B7662
Customer has no hot water in home: * at arrival check water heater- found pilot light out on system * it took multiple attempts to keep the pilot light to hold and stay on * the thermocouple on the system was tested and is reading 19 mv- okay * secure thermocouple back in place and light pilot- stays lit again after multiple attempts * once lit water heater fires- black carbon debris can be seen inside the water heater * shut the system down and inspected flue piping and found same black carbon build up * spoke with RHEEM TECH SUPPORT AND OPEN CASE- we tested the gas pressure and found that gas was being released from the pilot side of the boiler without the knob being depressed and was reading gas pressure of 5.7 WC * the instructed me to shut the gas valve down to the system and that they would have the gas valve shipped out to the customer under warranty * gas was shut to the water heater and gas valve was shut down * customer to follow up once part has arrived for install
I/W Upon arrival spoke with customer. Customer is explaining that she has hot water but water temperatures varies in the shower. Water is not get hot enough in the shower. Adjusted mixing valve to regulate water temperature. Had customer checked and verified that water temperature is satisfactory @ this time. Showed and explained to customer how to adjust mixing valve. Customer was advised not to increase mixing valve too much where water could cause scolding. Customer will adjust mixing valve @ her own accord to get water temperature to her desired temperature. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-8950F81C978D44D89938D8E6F6DA88E6
Circulator pump Here to replace 2nd floor bedroom circulator pump. Boiler expansion tank and relief valve. Dropped boiler water pressure to begin process of remove and replacing male relief valve @ boiler. Un-screw fittings and remove old existing relief. Teflon and dope new relief valve before securing tightly. Connected fitting back to relief valve. Isolate expansion tank and circulation pump. Disconnect electrical connection @ pump, remove bolts to separate circulator pump from zone piping. Installed new circulator pump connected electrical wiring. Unmount expansion tank. Teflon and dope new expansion tank and secure tightly. Open all isolation valve @ boiler to run and test boiler operation. Needed to purge 2nd floor bedroom zone. Checked that all zone are free of air from purging of zones. Checked flow @ supply and return pipes. Checked temperature spilt @ bedroom outlets. Second floor system is back up for normal operation. Ran and tested all zones a boiler. Boiler is back to n
Customer has no heat throughout the entire home: * at arrival check the boiler with the customer * the circulator pumps are all on and running, but the main burner is off on the boiler * Found a pilot light out on the boiler * Try to relight the pilot with the customer- The pilot did not stay late the first try But did stay on the second try * this thermocouple was replaced at the time of the heating maintenance * Gave the customer the option to keep the existing thermocouple and see if it was a fluke or replace it again with a brand new as a preventative measure * the customer choose to replace the thermocouple at this time * Shut power down to the boiler * Remove the existing thermocouple from the pilot assembly on the gas valve * Performed a full maintenance on the pilot assembly, Cleaning the Gas Orifice and confirming no blockage * reassemble pilot assembly with brand new thermocouple and secure back in boiler and at gas valve * relight pilot- stays lit first try * return power t
Hot water heater Here to installed / Replaced 75 Gallon AO Smith HWH. Drain old existing hot water tank to remove. Disconnect gas piping, close shut off valve to cut out old copper piping. Remove tank. Clean surrounding area to install new 75Gal HWH Set new tank in place to connect gas line w/ drip leg. Reconfigured new copper pipe to be installed with mixing valve and expansion tank. After installation of HWH purge all faucets and water fixtures throughout the house. Adjusted mix. Ran and monitored HWH operation. All good 👍🏽 View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-678D6FFDA3674A8EA10EDC8AF321425D
Return to replace (4) zone Argo panel: * shut power down at the switch next to the Argo panel stopping power to panel * Open up electrical panel to access all wiring * Label all high and low voltage wiring inside of panel * Disconnected and removed all high and low-voltage wiring from inside of Argo panel * Removed bad Argo panel from the wall * Installed and secured brand new Argo panel to plywood wall * Wire in and secure all high and low voltage connections, neatly inside the new Argo panel * Review all connections on new panel before returning power to the system * After returning power to the system- Call for heating on all the thermostats to confirm that the Argo panel is operational and all of the circulator pumps are on and running * Check the boiler- Found that the boiler was off on an error, indicating an open limit * Found that the low water cutoff was not receiving 24 V * Check and found a popped Fuse for the low voltage terminal block inside of the boiler * Replaced the
Today I arrived on site to address the issue of the DHW not getting hot. Service Actions: Identified air bubbles in the DHW lines as the cause. Bleed out the air bubbles from the DHW lines. Confirmed the DHW lines are now getting hot. Upon arriving at the property, the client mentioned that she does not have hot water. I proceeded to verify the system. I found an air bubble on the DHW line. Purge the DHW lines. The lines began to heat up. Him I showed the client and recommended replacing the Spirovent of this system. The Spirovent is not doing its job. The client asked to be sent an estimate of the cost of repairing this system. I explained to the client that I would send all the information to the office to be contacted to provide an estimate of the installation of a Spirovent 1-1/4. The client was left with DHW operating normally at this time. Note: I warned the client that it is possible that this situation continues to occur since the Spirovent is not bleeding the microbubbles of
Today I arrived on site to address steam valve replacements. Service Actions: Replaced two steam vent valves on the steam boiler heating heater system. Flushed the boiler few times for the client. explained the client how to flush the boiler by herself. Upon arriving at the property, i explained to the client the reason for today's visit. Previously a recommendation was made to replace some steam vent valves in some radiators. The client was also recommended to replace a radiator shut off valve that was temporarily repaired to prevent water leakage. I explained to the client that it is very risky to replace the shut off valve of the radiator in the daughter's room. I explained the reasons why it is not advisable to replace this shut off valve. This house is about 90 years old. The radiator pipes have existed since this property was built. I explained and warned the client about removing this radiator to install the shut off valve. The customer chose not to replace the shut o
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-A195CE023BB34FF3A0F4575EA4DCBB31 Return to replace blower motor for twin furnaces- Left side train furnace: * Power is off the system at arrival * Open furnace and blower cabinet doors * Disconnected and removed electrical wiring from blower motor to control board * Disconnected and removed control board and all field wiring from the furnace * Disconnected and removed blower motor wheel and assembly from furnace cabinet * Disconnected and removed blower wheel from blower motor * Disconnected and removed blower motor from blower assembly * The blower assembly and blower wheel are very dirty- While performing blower motor replacement, clean the blower wheel and assembly as a courtesy to the customer * Install the Existing blower motor bracket to the new blower motor and secure in place * Install the new blower motor and the blower assembly and secure in place * Install the blower wheel to the new motor s