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I was upset that the team that was here in July turned off the Boiler while replacing the Hot Water Heater. This is all understandable, but they never turned the Boiler back on and opened the main ball valve back on. I was very satisfied with Lorenzo in how thorough he was explaining the issue. I have now marked all the Ball Valves to note each position.
Response from Innovative Air:
We apologize for the inconvenience. Thanks for your patience. Michael C.
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Mark was courteous, professional and really focused on the safety of our boiler.
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Nigel was prompt, courteous and explained all findings succinctly but thoroughly. Great technician.
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Overall Experience
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Overall Experience
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Overall Experience
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Upon arrival inspected boiler. Boiler is on/running for a demand of hot water. Once boiler demand stopped for hot water. Checked Aquastat setting adjust Aquastat to have boiler switch demand to call for heat. Check circulator pump. Check flow at supply and return. Ok Ran and monitored heating operation. Checked all radiator with customer to be okay. Explained to customer that boiler was calling for a demand from the indirect hot water storage tank. Once tank is filled demand will switch to run heat. System is back up to normal operation @ this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-2824A03014914353A4E6A6CCD54DC865
Today I arrived on site Boiler Issue: Responded to a call regarding an E04 error code on the boiler. System Check: Identified the E04 error code on the unit. Resolution: Reset the boiler. The system is now back up and running. Zone: The boiler supports the heating system for the entire house. When arriving at the client's property. The client was not on the property. Moments later the client arrived at the proposal. I proceeded to verify the system. I found the unit in lockout. I proceeded to check the high limited temperature switch. Reset unit, the unit began to operate normally. I showed him and explained to the client about the system situation. I also found the 1st floor area not heating. Bleed the waterline of this area. The 1st floor area began to heat up. I also offered and told him about our service contract. The client said to send him the estimate to let us know. I recommended the client to schedule the appointment to do the system tuneups. The client said he wi
Today I arrived on site to address issues with the high efficiency boiler. Service Actions: Identified the igniter and flame sensor as malfunctioning. Replaced the igniter and flame sensor. Verified the heating system is now operating correctly. Upon arriving at the property, I informed the client about the repair scheduled for this day. The client confirmed that she was waiting for us. I proceeded to check the boiler unit. I proceeded to disassemble the gas valve assembly of the heater exchange. I proceeded to disassemble the igniter and the defective flame sensor of the unit. I proceeded to clean the work area. I proceeded to install the igniter h the flame sensor of the unit. I made all the necessary connections and adjustments to conclude with the installation. I concluded with the repair. I started the system and monitoring for a few minutes. The system did not fail or malfunction during monitoring. I showed her and explained to the client about the result of the repair. The clie
Performed heating maintenance on two Birnham boilers one hot water and one steam removed and clean burners and igniter and standing pilot replaced thermocouple on hot water boiler. Remove pressure control and cleaned on steam boiler. Also, reset water feeder. Highly recommend to replace main steam vent located in basement also recommend to replace steam vent located first floor rare right hand side radiator. Also performed maintenance on three heat pumps replaced filter filters 16 x 20 by 1 18 x 25 by one 14 x 30 by one and 12 x 12 by one checked refrigerant pipe temp and blower wheels also check electrical and mechanical components left system functional View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-CDDAF44E34794FCDB2394D066D3CE79A To replace the thermocouple for the hot water boiler
Customer has no heat or hot water in home- maintenance on system recently preformed: - at arrival check thermostats and confirm they are calling for heat - Customer also has no hot water - Check mechanical room in basement - All zones calling at Argo panel and circulator pumps on and running but boiler is off - Found the pilot light out on the boiler - Inspect thermocouple and found to be showing extremely heavy ware- recommended replacement and customer approved - Shut power to boiler - Removed flame guard and roll out switch - Removed burners and inspected heat exchanger- okay - Removed existing thermocouple from gas valve and pilot assembly - Installed and secured brand new thermocouple in gas valve and pilot assembly and check for leaks- none - Relight pilot- stays lit first try - This is a strong pilot flame and thermocouple replacement should be done at every heating maintenance - Return all burners, flame guard and roll out switch - Return power to the boiler and test syste
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-9FAE89DB6D0A4225A7BD7B8F4F9B8DBC Customer states that the first floor living room Daikin ductless split is not working properly I will not turn on in heat mode: At arrival, the indoor system is on and running. Check condenser and confirm that the outdoor condenser is on and running. Check indoor airflow and temperature splits and confirm system is working properly in heat mode- No errors * Shut system down at remote * Check indoor evaporator coil- Clean * Check indoor air filters- Slightly dirty washed, clean, and reinstalled * Test system operations- Cycle system on and off multiple times * Both the indoor and outdoor condenser are responding to calls from the remote each and every time- Normal operations * The customer is here to see that both the condensing unit and indoor blower or on and running and temperature splits from the unit 115 + degrees * No error codes at indoor or outdoor equipment * The
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-835860ECCDF34D48BB0A6A038C28B6BB Perform maintenance on Buderus gas water boiler with two Hydro air handlers and one Mitsubishi heat pump system for the third floor: GAS WATER BOILER : * shut power to system * removed and disassembled burner door on boiler - review pressure switch’s, motor and igniter- okay * close And secure burner door back in place * Vacuum and dusted boiler cabinet, Piping and all components, clean and clear * Secured and inspected electrical connections in Taco panel And switching relays * Tested and inspected expansion tank, Water feed and backflow preventer, Air vent and relief valves- okay * Confirm, boiler pressure and temperature are normal * inspected and cleaned all circulator pumps and inspected all piping for leaks or corrosion * Found the garage system to be closed off on both the supply and return side of the boiler * Return power to the boiler * Test domestic hot water z
Today I arrived on site to address the issue of the boiler not working, which is part of the heating system. Troubleshooting & Repair: Identified a loose wire at the control module. Fixed the loose wire at the control module. Completed the necessary work on the boiler. When arriving at the client's property. The client explained to me that a technician had previously verified the system. I proceeded to verify the unit, I found the system off. I proceeded to verify the wiring of the unit. I found a loose wire in the boiler's control module. I pressed and secured the connections of the unit. The boiler began to operate normally. I monitored the boiler for a few minutes. Minutes later I found that the PRV was leaking water, indicating a high water pressure in the system. I showed him and explained to the client the situation with the water leak from this system. I showed the customer that the EXP-90 was installed behind the boiler and there is no way to replace that EXP-90. T
No charge as a courtesy Upon arrival spoke with customer who’s explaining that his issue is with valve on steam boiler being closed and emergency switch being off. Customer spoke with someone who directed him to open valves and turned system back on. Customer opened manual bypassed on steam boiler that over filled boiler and radiators causing radiators to leak. Drained water down with customer. Remove 6-10 gallon of 5gal water bucket to drop water pressure. Ran and monitored boiler for a hour. Tested automatic water feeder and automatic water shut off. Boiler is operating normally @ this time. System began to heat up customer was advised to watch and monitor boiler to see if x2 radiator still leak when system is running normally. Boiler was left operating @ this time.
to replace the automatic air vent View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-1C123A619A594CCBA26982A51668D024 Arrived at 10 Sunnybtae Pl., Bronxville, NY as a courtesy call due to technician being there today and performed maintenance and homeowner has no hot water now check system hot water boiler Diagnosed it was off because the high limit aquastat was tripped. Further checks revealed manual. Reset aquastat set at 190 and boiler aquastat set at 190 recalibrate both aquastat and tested system upon system testing diagnosed. The automatic vent was defective replaced automatic air vent and purged air Out of system for heating zone and one domestic hot water zone for indirect tank, tested all systems, including domestic, hot water and left system working
I/W Upon arrival inspected Burnham Alpine boiler. Here to check unusual noise/smell from boiler. Ran and tested boiler operation, did not hear any unusual noise from boiler @ this time. Checked all gas joint with gas leak detector. No leak and or smell from boiler. Check exhaust pipe for blockage. Ran and tested all zone operations. Cycle boiler on/off boiler is running. On initial start boiler will sound louder than running operation but noise will subside after boiler fires. Pressure is normal all zones are operational. Recommend that customer record when boiler is making noise. May need to follow up with combustion test on boiler Called customer to review via phone. Customer was unavailable.
Today I arrived on site to perform a visual inspection. **AC System Inspection:**Identified uninsulated ductwork. Upon arriving at the property, the client directed me and explained to me about some samples of organic growth inside a stop in one of the rooms on the 2nd floor. I proceeded to make a visual inspection of the situation. I found that behind that wall that the client mentions there is a duct without insulation. I explained to the client that it is very possible that in summer when they run the Ac system this duct cools and begins to sweat, causing a wet space inside the wall. The client mentioned that she would like to insulate this duct to improve the humidity situation inside the wall. Office to follow the client for a consultation to isolate a duct that is sweating. Notes: I suggested the client to make an appointment with John S. To verify and provide an estimate to the client to insulate this duct. The client also mentioned that she would like to know any suggestions
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-5EA586EB5B41480387A36B8BBD830C67 The customer has a banging noise from the cold water pipes in the home: When the customer flushes the toilets that have Fluorometers, There is a banging in the pipes and the customer believes that it is coming from the ST5 expansion tank for the indirect water heater. She stated that she never had this issue until the tank was replaced Had the customer flushed the toilet in the home so I can hear the banging- Take recordings of bang. It sounds like water hitting a check valve. When the water is closed to the indirect tank, it is also closed to a half inch supply that we are unsure where it feeds. When the valve is closed to the indirect tank and the toilet is flushed, there is no bang The customer wants to upgrade the expansion tank to a st-12. Explain to the customer that we are unsure exactly what the problem may be right now, but we do not recommend installing
Return to install / replace ignition recall for Triangle Tube high efficiency gas water boiler : * shut power to boiler * shut gas to boiler * removed boiler cover door * disconnected and removed existing igniter from boiler * Disconnected gas from blower * disconnected and removed blower from boiler cabinet * disconnected and removed top of heat exchanger / burner head * disconnected and removed old gaskets from boiler * cleaned out heat exchanger * installed new gasket for top of heat exchanger/ burner head * install top of heat exchanger / burner head and secure back in place * install blower motor back and secure in place * connect gas back to blower and secure in place * install new igniter / gasket / hardware * install new ignition transformer * removed existing control board and wiring * installed and wire in brand new control board * wire in new control board and all components * install new carbon monoxide detector on top of boiler and wire in and install all electrical for n
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-3CF2B2F5B90E48C983D355B7D455EF46 Perform maintenance on Navien gas water boiler with 2 unico hydro air handlers and check second floor system for leak: NAVIEN BOILER: * shut power and removed boiler cover door * removed flame rod and spark igniter * Cleaned both components with copper bristle brush, and polished clean with steel wool * Reinstall both components and secured in place * Removed fresh air intake, screen, and cleaned- Reinstalled * Remove condensate trap of bottom of boiler- flushed clean and prime with fresh water and installed back in place * Customer gave the approval for neutralizer mineral replacements * Disassemble pump, Dump old minerals, Washed and brushed pump, clean and clear, Installed new minerals and prime with freshwater- Reassemble pump and tested operations- Normal * blew out and vacuumed out inside of boiler cabinet and components * secured and inspected electrical wiring