Nigel was polite and professional throughout his service visit.
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Processional, pleasant, answered all my questions, did a thorough job.
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Richard was incredible all around. He diagnosed the problem within minutes—and took care of it. He was professional, very knowledgeable, and super nice. I will continue to be an Innovative Air customer because of your team, and Richard.
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Gary is the greatest. Thanks for getting us heat again Gary!
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Gary is the best service person at Innovative Air - please send him every time!
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One thing I always appreciate abt the Innovative Air guys is how thoroughly they answer my questions and explain what's needed to be done, why, and what I can expect as far as how the parts/equipment will perform going forward. Gary, Mark, Antonio are all patient, professional and thorough and the main office responds quickly to service requests. Over 13 years, Innovative has done a great job looking after our HVAC.
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He diagnosed the situation. And gave me solid advice to keep our home safe.
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Perform heating maintenance on Burnham boiler unit. X1 Boiler unit. X4 AHUs Hydro air handler. X2 Heat pump systems. X1 radiant heat zone. X1 Indirect tank. Boiler: shut power to boiler Removed boiler covered doors- system, full of dust and debris Vacuum and dusted out boiler cabinet and components, under heat exchanger, burner tubes, and piping Removed pilot assembly, and spark igniter from boiler Clean spark igniter with copper bristle brush, and polished clean with steel wool Reinstalled and secured all connections Test expansion tank, water feed, and backflow preventer, air vent, and relief valve- okay Secured and inspected electrical wiring and components Inspect flue piping and damper motor- okay Polished and wiped down all equipment Return power to system Test take zoning panel, securing all connections- test Hydro and radiant heating thermostat- zone panel response, circulator pumps on and running and boiler fires Monitor system operations, flames, boiler pressure and temperat
Performed heating maintenance on one hot water boiler with two zones please see XOI for details View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-A8E147AC0EC34B28ACDA0D0DE1D69DAD
Diagnose the relief valve is popped and releasing water from the boiler. The expansion tank is defective. Discussed issues with homeowner and recommended a replacement of the boiler. Homeowner wants to move forward with replacing the boiler due to the issues and age of the system and for reliability turned gas supply off And also turned electrical power supply off to boiler for safety concerns View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-E8AE0AC3E84D4C09A4F17CF1D80C1E21
Ac and Heating systems need to be maintenance. X2 AC systems X1 hot water boiler X4 zones 1 Gas Hot Water Boiler: Well McLean Boiler- Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners tubes and heat exchanger- ok, vacuumed-ok Check ignition Assembly-ok thermocouple in good condition. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; 18psi Performance-ok Check and run Thermostats- operating well at this time. Check zoning operation-isolate and run zoning. Check circulation pumps-ok amps and voltage check. Check water feeder, low water cut off, vent damper, relief valve and expansion tank. Check for water leak no leakage at this moment. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for HWH. Check for
Blower Wheels Deep Cleanings. x2 AHU Attic unit. Basement unit. I returned this time to do the blower wheels deep cleanings in the units. I proceeded to disassemble the blower motor assembly. I proceeded to sweep and clean the components. I added a deep cleaning solution to the bower wheel motor housing. I proceeded to polish the components with a brushes. Rinse the components with clean water. I dried the components and proceeded to assemble it. I proceeded to clean and sanitize the interior cabin of the unit. I added a deep cleaning solution. Rinse the interior cabin with a cloth. I concluded with the cleaning of the interior cabin. I installed the blower motor in the appropriate place. I checked and secured the connections and the blower motor. It was concluded with the installation of the blower motor housings. The system was run and monitored for a few minutes There were no faults or noises after concluding with the deep cleanings. The client was left with AC working properly at t
Completed heating tuneup on one Trane gas fired furnace seven years old checked and cleaned burners and flame sensor and igniter and checked blower wheel and electrical and mechanical components checked thermostat and system operation and replaced filter 16+20+1 homeowner supplied turned system on and checked operations left system working View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-D86E7A2748504EA9B3627E7654DD7A9E
1 Gas Hot Water Boiler: Burnham Boiler- Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners tubes and heat exchanger- ok, vacuumed-Check ignition Assembly-ok thermocouple in good condition. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; 18psi Performance-ok Check and run Thermostats- operating well at this time. Check zoning operation-isolate and run zoning. Check circulation pump-ok amps and voltage check. Check water feeder, relief valve and expansion tank. Check for water leak no leakage at this moment. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for 50gal HWH. Check for water leak, no leakage at this time. Check control gas valve-ok Check air Combustion and Draft-ok Run and monitored for good
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-18B1962A32B74ACEB504720989B368A4 Preform maintenance on (1) Weil McLain gas water boiler with DHW, radiant heat, and (2) hydro air handlers: Attic Air handler and condenser replaced by another company with Bosch heat pump GAS WATER BOILER : * shut power to boiler * removed boiler cover door * removed all burner tubes, flame guard and roll out and shut pilot down at gas valve * vacuumed and brushed all burner tubes clean and clear * vacuumed and dusted burner section, boiler cabinet, piping and components clean and clear * vacuumed boiler area clean and clear * replaced thermocouple provided by customer explaining that there is no warranty as part is provided by him * preform full maintenance on pilot assembly and gas orifice * reassembled and installed pilot assembly with new thermocouple securing back to gas valve and check for leaks * install all burners, flame guard and roll out back in place * ins
Completed maintenance on one peerless hot water boiler removed and cleaned the burners and electronic spark igniter and checked automatic water feeder and low water cutoff turned system on and checked operations left working also performed maintenance on two unico hydro air handlers checked electrical and mechanical components and electrical connections and blower wheels tested system operations and left working homeowner was not there at the time of completion of the maintenance left all systems working thermostats set at 67 degrees as found them set at
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-86FD964326084E6A89F1C5B6A3FF9F61 Customer states that the heat in the master bedroom is not working properly: * At arrival, the customer brought me to the bedroom and showed me the thermostat * The thermostat was switched into heating mode * When trying to adjust the temperature at the thermostat, it was not responding and not letting you change temperature or control operations * This is an outdated thermostat that is no longer working properly and should be replaced * The customer was quoted on a replacement thermostat and approved * Disconnected wiring and remove the existing thermostat from the wall in the bedroom * Installed and secured new back plate level on wall * Install back plate and thermostat Wire terminal block- Install batteries into brand new thermostat and install thermostat onto back plate * Configure thermostat for heating only and set correct time and date * Test thermostat operation
Perform heating maintenances on x1 boilers unit. X1 Triangle Tube high efficiency boiler unit. X2 AHUs Hydro air handler. X1 indirect tank. Boilers : shop power to boiler Removed boiler covered doors- system, full of dust and debris Vacuum and dusted out boiler cabinet and components, under heat exchanger, and piping Removed pilot assembly, cleaned flame sensor and igniter. Clean pilot light with copper bristle brush, and polished clean with steel wool Reinstalled and secured all connections Test expansion tank, water feed, and backflow preventer, air vent, and relief valve- okay Secured and inspected electrical wiring and components Inspect flue piping- okay Polished and wiped down all equipment Return power to system Test take zoning panel, securing all connections- test Hydro. Thermostat- zone panel response, circulator pumps on and running and boiler fires Monitor system operations, flames, boiler pressure and temperature- normal Boiler satisfies at 180° Tested domestic, hot water,
Perform heating maintenance on x1 boilers unit. X1 WeilMcLain boiler unit. X2 AHUs Hydro air handler. X1 indirect tank. Boilers : shop power to boiler Removed boiler covered doors- system, full of dust and debris Vacuum and dusted out boiler cabinet and components, under heat exchanger, burner tubes, and piping Removed pilot assembly, and replaced the thermocouple. Clean pilot light with copper bristle brush, and polished clean with steel wool Reinstalled and secured all connections Test expansion tank, water feed, and backflow preventer, air vent, and relief valve- okay Secured and inspected electrical wiring and components Inspect flue piping- okay Polished and wiped down all equipment Return power to system Test take zoning panel, securing all connections- test Hydro. Thermostat- zone panel response, circulator pumps on and running and boiler fires Monitor system operations, flames, boiler pressure and temperature- normal Boiler satisfies at 180° Tested domestic, hot water, aquasta
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-7F34EFF5E144463985056630B7431582 Here to preform deep cleaning on first floor unico hydro air handler and replace expansion tank and relief valve on Weil McLain gas water boiler : GAS WATER BOILER REPAIRS: * shut power to system * shut water feed supply to system * close all supply and return ball valves on system * drain down boiler * removed existing expansion tank, drip leg and relief valve from system * prep new expansion tank and piping with teflon, tape and dope- Install and pipe in new expansion tank and relief valve into boiler piping * Install and pipe in brand new drip leg into relief valve * Open supply of water feed to boiler And filled system back up * Purge all air from boiler and heating/domestic hot water zones- okay * Confirm boiler pressure is normal, Water feed is open and all supply and return valves are back open on the boiler * Return power and test heating operation * Confirm all
Checked one sage 2 boiler which supplies heat and domestic hot water by a indirect storage tank diagnosed the flame sensor and the igniter was corroded cleaned them to get the boiler running and highly recommend to replace the igniter and the flame sensor and the neutralizer rocks system is working at this time Boiler model # K2-150 please see photos for details office personnel please contact homeowner with a quote for the repairs View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-7D6314680DCC4B828DC3CDFE4D23CC3B
Perform heating maintenance on x1 Burnham boiler unit. X1 Burnham boiler unit. X2 AHUs Hydro air handler. X1 HWH. Boilers : - shop power to boiler - Removed boiler covered doors- system, full of dust and debris - Vacuum and dusted out boiler cabinet and components, under heat exchanger, burner tubes, and piping - Removed pilot assembly, and spark igniter from boiler - Clean spark igniter with copper bristle brush, and polished clean with steel wool -Thermocouple replaced on this visit. - Reinstalled and secured all connections - Test expansion tank, water feed, and backflow preventer, air vent, and relief valve- okay - Secured and inspected electrical wiring and components - Inspect flue piping and damper motor- okay - Polished and wiped down all equipment - Return power to system - Test take zoning panel, securing all connections- test Hydro and radiant heating thermostat- zone panel response, circulator pumps on and running and boiler fires - Monitor system operations, flames, boil