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Always great service. Kind and courteous. The guys at innovative air have always helped us out and explained all for us to understand.
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Lorenzo provided great service and was courteous and knowledgeable.
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I just posted on google but Nigel was on time ( early but okay with waiting for our scheduled time as we weren’t ready), polite and gentle with us and our dogs and did a very thorough job even draining the system which had air in it probably due to it not being done when you all installed the new one .
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Lorenzo was very professional, thorough and efficient in conducting a heat maintenance tune up to my system.
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I would recommend to anyone Innovative Air who has issues with there heating .
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Tech was nice, well dressed, was clear and concise about what he was doing, why he was doing it.
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Julio was great. Fixed the issue and was very helpful with what I can do to prevent the problem in the future
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Gary and Lorenzo were great technicians - my house is warm again!
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Gas Furnace systems.. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced AprilAir 2200 Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out. Check and cleaned Humidifier-ok Hum water panel- replaced with a new one provided by the customer. Check and run Thermostat- operating at this time. Inspected water heater Check for water leak-no leakage at this time. Check gas valve and gas Line-ok Ran water heater, operating well at this moment. Run system, left system operating well at this moment. No issues at this moment. V
Thermostat Here to run new home-run 18/8 thermostats wire from 1st floor location to mechanical room in basement zone control. Needed to upgrade wiring to install new Honeywell T6 WI-FI smart thermostat Remove thermostat and 1st floor return grill to snake new wire, needed to remove basement lights to run wire to zone control. Reconfigured electrical wiring @ thermostat and zone control. Ran and tested system operation-Normal Had customer download app for thermostat to be controlled remotely. System is set up and ready form normal operation View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-322FE8802E1644D0AA5ADE5D3E23BECA
Steam canister 1 Gas Hot Water Boiler: Burnham Boiler w/ x6 zones and x2 Air handler units with Hydro coils. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners and heat exchanger- ok, vacuumed-ok Check ignition Assembly-ok Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time . Check zoning operation-isolate and run zoning. Check circulator pumps-ok amps and voltage check. Check for water leak no leakage at this time. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for indirect storage tank HWH. Check for water leak, no leakage at this time. Check control Aquastat settings- ok Check Steam humidifier control. Replace humidifier steam ca
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-1A14209213354735972B8619113BC5C8 Preform maintenance on x1 Carrier infinity gas fired furnace with bypass humidifier: 6ft ladder needed to access system through x2 ceiling hatch’s open furnace cabinet doors shut power to system removed flame sensor and hot surface igniter- cleaned sensor with copper bristle brush and polished clean with steel wool inspected hot surface igniter- okay brushed out and cleaned burner jet, furnace cabinet and components inspected PVC fresh air and exhaust: okay secured all electrical wiring and connections in furnace and blower cabinet inspected blower motor/ wheel and assembly removed condensate trap- flushed clean and primed with fresh water removed neutralizer kit- inspected minerals- minimal ware- flushed clean washed condensate trap and all tubing reinstalled neutralizer kit back into system drainage and tested- okay replaced and dated air filter and humidifier water pan
Checked for ultraviolet dye on first floor heat pump located ultraviolet dye at the TXV will have to pump down system/recover refrigerant and remove and install a new TXV then evacuate the system and replace the refrigerant model number of coil module M3642CL1-E please see photos for further details and office personnel please contact homeowner with a quote for the repair
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-2F3600CA1CE44FDF8FE419A5466AE31C Preform maintenance on carrier infinity furnace with bypass humidifier: Access to equipment in ceiling hatch- 6 ft ladder needed shut power to equipment opened furnace and blower cabinet doors disconnected electrical from flame sensor and removed: cleaned with copper bristle brush and polished with steel wool inspected hot surface igniter- minimal wear removed condensate neutralizer kit from furnace The neutralizer minerals were recommended to be replaced in the customer approved repair and signed off Dump the old minerals from the canister, Wash the canister and condensate trap, clean and clear, Installed new neutralizer minerals, Close up cylinder and reinstalled into furnace, securing all connections Replaced and dated 20x25x4 air filter the customer does NOT want to utilize the humidifier on her system due to previous leaks- The humidifier was shut down at the thermo
To replace the oem igniter View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-09A506FC3F834B6E96DECC54666AD78B Return to replace igniter for Burnham gas boiler: power and gas are off to the system at arrival removed the boiler cover door removed the flame guard and roll out switch removed burner tubes to access pilot assembly removed exiting broken igniter from boilers pilot assembly and disconnected electrical from gas valve installed And secured brand new igniter ( HSI and flame rod ) with new clip into pilot assembly of boiler installed burners back inside boiler and return flame guard and roll out switch return power to boiler igniter glows up igniting pilot, gas valve opens and boiler fires- circulator pump is on and running- normal operations cycle boiler on and off multiple times at thermostat insuring boiler is starting and shutting down properly with demand call left system on and running and monitor operations, flames, pressure and temperat
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-FE85D347DFF34C1C8C8BAFBF7565841C
View visual findings from this job here - https://Drained boiler and removed defective zone valves 3/4 inch and 1inch installed new zone valves and filled system with water purged system of air and turned system on and checked operations all systems are functional and zone valves are functioning properly tested hot water and heating zones one at a time and both together left system working .xoi.io/?id=XA-213F-C44CF589691746F3A1C5353941DBCC91 View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-C44CF589691746F3A1C5353941DBCC91
Completed heating maintenance as per maintenance agreement accepted and signed today by homeowner checked electrical and mechanical components and electrical connections and removed and cleaned the burners and pilot assembly and replaced the thermocouple and cleaned burner tray turned system on and checked operations left system working the Maintenance Agreement only covers the hot water boiler Boiler tune up and thermocouple
Customer has no hot water: * Check boiler at arrival * The boiler and circulator pumps are all off * Check the zone valve for domestic hot water- Zone valve is Closed * Confirm that valve is getting 24 V from aquastat at both yellow wires * the zone valve it’s tucked closed with a call for heat * removed Actuator and exercise valve- Reinstalled and tested- The boiler did not fire * Had to manually push the zone valve open to close the end switch and fire the boiler * The boiler is fired for domestic hot water, and the circulator pump is on and running to satisfy the indirect tank * Explain all findings to customer and state that he needs to move forward with the recommendations in order to have hot water. * Once the tank is satisfied There is a good chance at the The same problem will happen The customer stated that he approved the repairs and I got his signature stating so- He would like to move forward with these repairs as as soon as possible as he will be without hot water again
Customer has no cooling from ductless living room system: They stayed at arrival that the system has not worked for a number of years. * Check indoor unit at arrival * The filters are completely plugged, and the coil has heavy dust on it * Chemically sprayed and washed air filter filters, clean and clear, dried and reinstalled * Call for cooling on the ductless remote * the indoor unit is on and running * the outdoor condensing unit is also on and running * Connect gauges to condensing unit to find that the system pressures are at 0 psi Indicating a refrigerant leak * Stop call for cooling at ductless remote * the system has very low standing pressures This is a older Trane ductless unit that runs on R410A- Spoke with Kareem from Ferguson / Trane On speakerphone with customer so they can hear directly from the manufacturer that the equipment is no longer manufactured and a replacement is needed. The customer understands that they need to replace the living room room system, and that
1 Gas Hot Water Boiler: Burnham Steam Boiler- Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners tubes and heat exchanger- ok, vacuumed-ok Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time. Check automatic water feeder, automatic low water cut off, vent damper and pressuretrol. Clean pigtail and flush boiler multiple times. Check for water leak no leakage at this moment. Run and monitored for good operations. Supply and return lines getting hot. Perform check for HWH. Check for water leak, no leakage at this time. Check control gas valve-ok Check air Combustion and Draft-ok Run and monitored for good operation-ok. Check water circulation on Radiators getting hot left system operating well at t
Heating maintenance on Carrier Gas Furnace system. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced. x1) 20x25x4 Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out. Check and cleaned Humidifier- Clean good condition Hum water panel- Good condition Check and run Thermostats- operating well at this time. Run system, left system operating well at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-49D032385A574D59BF6B3610F6F03072
Performed heating maintenance on one burnham hot water boiler twenty seven years old removed the burner’s and the igniter and cleaned also cleaned the burner tray which indicates the boiler sections are breaking down also checked mechanical and electrical components recommend to replace the igniter which is compromised due the debris from the sections discussed the issue with the homeowner and recommended a system replacement which he is unable to do at this time but is moving forward with the igniter replacement please see photos in XOi for further information left system off for safety concerns until the part is replaced office personnel please follow up with the homeowner for a quote on replacing the igniter View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-0452D6650D334D2683D49B6E3BE67CCF