I had about 4 proposals for insulation in various points in my house. Innovative was right in the mix and had an immense amount of knowledge and ideas for my issues. I went back and forth many times deciding what I wanted and they stood by and answered all my questions patiently. The workers that came by to do the actual work were very impressive. They treated my home with respect and did a lot of messy work with no mess left behind. Highly recommend.
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Gary is always efficient and cordial. Unfortunately, we frequently need service- replacing multiple parts or entire units almost every year- which is frustrating. But Gary and our other technicians from Innovative Air are always professional, respectful of our home and good with repairs.
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Antonio and Lorenzo did a great job servicing my boilers. They were exceptionally friendly, extremely professional and very helpful. It’s the people that make the business what it is!
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Overall Experience
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Overall Experience
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Return on the 7/18/25 to follow up on checking for leak on Mitsubishi condenser and fan coil unit checked system with ultraviolet light and found leak at fan coil unit at the u bends also checked condenser coil nothing was detected at this time
(4) AC Maintenance - 410A - (2) Ductless(2) UNICO System - tested high and low voltage components ok, replaced all air filters, noticed 2nd fl system did not have any filter inside of return grille, tested all condensation lines with water no leakage at this time, cleaned each evaporator coil with chemical cleaner, tested primary drain pan with water multiple times no leakage at this moment, checked delta T receiving good temperature split, checked condensation pumps operational at this time, noticed all condensation linesets are ran with copper, copper material may tend to leak over the years no leakage at this time, checked squirrel cage fan clean at this time, cleaned interior and exterior of ductless units, washed each filter, vaccumed line-set, At condenser checked refrigerant pressures ok checked condenser coils and cleaned with NuBrite cleaner, checked electrical components on all condensers noticed 1st fl unit Capacitor falling out of range, informed client of issue, client app
AC Systems. x2 AC systems Today, I arrived on site to perform an A/C systems tune-up and cleaning. Here's what I did: Checked the blower motor and thermostat for proper operation-okay. Air filter: replaced. 24x24x1 20x20x1 Checked and cleaned the exterior jacket and interior cabinet-okay. Found the blower wheel-okay. Checked the ductwork-okay Washed and cleaned the indoor Evap coil. Checked and cleaned condensate pump and drain line, treating it with anti-algae. Monitored the refrigerant operating pressures-okay. The refrigerant type are 2x) R410A. Inspected the safety devices and found them to be operating properly. Inspected the electrical disconnect box for safe installation-okay. Inspected and tightened electrical wiring connections-okay. Tested and inspected the contact, which is not burned Inspected the electrical for exposed wiring-okay Inspected and tested the capacitors-okay. Inspected the fan blade-okay. Cleaned the condenser coil and removed debris. Checked the service valve
Performed AC maintenance on x2 R-22 Furnace and Coil system Chemically clean evaporator coil Chemically treat pans with slow release tabs and gel treatment Flush condensate pans and drain lines Replace standard 14x24x1, x2) 12x24x1 filters Visually inspected ductwork for leakage and breaks Clean return grill on second floor Inspect thermostat operation Inspect blower motor and housing for dirt and debris Inspect and test safety switches Inspect and test condensate pump Inspect and test electrical connections Tighten and secure low voltage controls and connections Check temperature split @ equipment Wipe down and polish cabinets Chemically clean condenser coil Check Freon pressure and temperature Inspect and test capacitor/ check for swelling or pitting Inspect and test contactor/ check for burn out or pitting Inspect and test compressor amperage Inspect and test system voltage Clean indoor electrical cabinets Check fittings and valves for leaks Ran and test system operation. Monitor op
Recommend replacing Single pole contactor for outdoor condenser. Wires are all up by mouse. Recommend replacing control wire from Hyperion unit to outdoor condenser. There may be other problems with outdoor unit (condenser) Will not be able to test until all repair is been made Recommend replacing fuse for hyperin unit On arrival found power off to Hyperion unit Ask customer to put thermostat for AC Hyperion unit does not run for fan or AC Found Hyperion unit with mold, looking growth (not a mold expert) Customer had multiple companies looking at unit and was told to replace replace unit The AFC board is reading a fault, the fault is the fuse is not good Customer would like a quote to replace Controll wire from indoor unit to outdoor unit View visual findings from this job here - https://visionshare.xoi.io/?id=XA-FA02-2D90019C80A24E90BCB4F1738FD15FF5
Customer would like to replace unit Unit run for 15 minutes and shut off on pressure switch Unit does not continue to run and the thermostat is calling View visual findings from this job here - https://visionshare.xoi.io/?id=XA-FA02-2C044215C4EF4CB39BA08BB28202F852
(2) AC Maintenance - UNICO - 410A - tested high and low voltage components ok, checked delta T receiving good temperature split, checked airflow at bedroom register ok, checked evaporator coil and cleaned with chemical cleaner. Tested primary drain pan for leaks no leakage at this time, tested EZ Trap Safety device operational, tested overflow safety device operational, noticed that blower is very difficult to access due to blower door being on inner part of crawl space, Supplied and installed 14x30x1 filter, tested indoor capacitor within range, all condensation lines are flowing properly, At Condenser noticed that Condensers are located on top of clients Garage. Must have Gorrila Ladder or/ Extension Ladder to perform service. Mounted Ladder, Checked condensers electrical components, noticed that contactor for 1st floor unit Load side compressor wiring is burnt, Did not see any harm to compressor. Noticed damaged wiring, component is still operational, if wiring is changed highly rec
(1) TCC AC Maintenance - UNICO - 410A - Tested high and low voltage components ok, supplied and replaced 14x30x1 air filter, noticed that filter access is in the attic and is not sealed, sealed access with duct tape. Left an extra piece of tape by the unit for next visit, checked delta T noticed very low temperature split, noticed that unit has not been cooling properly. Checked evaporator coil and cleaned, tested primary pan for leaks no leakage at this time, inspected fan motor ok squirrel cage fan clean at this time, checked control wiring ok, At condenser checked refrigerant pressures noticed that unit is very low on refrigerant, and washed down condenser coils with chemical cleaner and water. Checked electrical components ok checked contactor ok checked capacitor out of range, recommended replacing before unit failure client approved. Supplied and Installed 45/5 Capacitor, Start up and tested unit operation, Client also approved Dye Test for UNICO unit, Inserted UV Dye into syste
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-8081-4A0D3DFF04CE4F91810F510EBB7F474A
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-8081-CAD0DF642CE244448281829A00D2CA5A Found evaporator coil frozen with ice Power down unit Need to return when ice melt
Upon arrival found thermostat Set OFF, Client mentionted that she shut down Furnace after noticing dripping from line-set, noticed that “leak” is coming from brazed connection from Suction Line at Coil, noticed that while unit is running and line is sweating the piece of solder on Suction line is providing a drip. Re-insulated piping multiple times with Insulation tape and zip-ties, taped up air leakage around furnace, ran unit for about 25 minutes no leakage from piping at this time, In the future if issue arises with line-set we will replace insulation either proper insulation for Suction Line, currently unit is operational and cooling with no leaks, reviewed work completed with client, emailed invoice.
No heat on old furnace. Pilot light is out and customer cannot relight on his own. Thinks the thermocouple needs to be replaced. Has not had service in a long time. Offer maintenance.