Everything went smoothly. They were professional and knowledgeable.
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Our technician, Will was excellent, very thorough and knowledgeable. He carefully explained everything he planned to do, and kept us updated as he went along. He took photos and videos of his work so we could see exactly what he had done. We are very pleased with the way he worked on system.
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I had about 4 proposals for insulation in various points in my house. Innovative was right in the mix and had an immense amount of knowledge and ideas for my issues. I went back and forth many times deciding what I wanted and they stood by and answered all my questions patiently. The workers that came by to do the actual work were very impressive. They treated my home with respect and did a lot of messy work with no mess left behind. Highly recommend.
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Gary is always efficient and cordial. Unfortunately, we frequently need service- replacing multiple parts or entire units almost every year- which is frustrating. But Gary and our other technicians from Innovative Air are always professional, respectful of our home and good with repairs.
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Antonio and Lorenzo did a great job servicing my boilers. They were exceptionally friendly, extremely professional and very helpful. It’s the people that make the business what it is!
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Lennox Gas Furnace system maintenance Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced. x1) 20x25x1 provide by customer Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line- possibilities of failing Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out. Check and cleaned Humidifier- ok Hum water panel- ok Check and run Thermostats- System is having an issue to run. Spoke with technical support need to check and confirm gas pressure @ furnace, furnace is also giving error code for hot surface igniter. It was recommended for igniter to be replaced. Follow up is need to replace H
To top off the system for the second floor and install ultraviolet dye performed maintenance on two ac systems checked electrical and mechanical components and tested refrigerant levels topped of second floor ac unit with two lbs of refrigerant checked systems operation left system working, first floor system had to replace the capacitor located in the condenser started system and checked refrigerant levels left system working homeowner is looking into replacing the second floor system next year View visual findings from this job here - https://visionshare.xoi.io/?id=XA-D510-9D9DCF79C260403796736AE366311FFC
(TCC) Heating Maintenance - TRANE - (1) HW Boiler (2) HYDRO Air Handler - tested high and low voltage components ok, checked return grille, inspected return ductwork and connections, sprayed and cleaned interior of unit, checked squirrel cage fan clean at this time checked ECM motor ok, tightened loose connections at air handler, inspected hydro-coil no leakage at this time, checked air filters ok at this time, checked temperature rise receiving good temperature split, checked humidistat settings, checked Humidifier operation ok, checked water panel on at this time, checked basement hydro unit operation noticed water build up on insulation, primary pan for system isn’t holding all of the condensation from coil, checked boiler operation, checked pressure relief valve, checked all circulating pumps ok, 1st fl zone had to be drained completely for pump to circulate water ok, tested all heating zones ok, zoning panels operating correctly, checked flame sensor and hot surface ignitor, noti
Got to the home and customer opened the door stating that she has Covid and needs to reschedule appointment- she was told to follow up with the office
Checked ductless AC system located in the attic for the guest bedroom and diagnosed the drain pan is cracked discussed with the homeowner and a quote for a replacement was asked for the system is eight years old and highly recommend a replacement due to the issue please see photos homeowner is interested in either Mitsubishi or daikin system
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A3D0-5934303E13FF444B9F341B155DEB4EEE Return to diagnose frozen coil: * At arrival confirmed that the system is no longer frozen * Open the air handler cabinet and inspect the evaporator coil, Blower motor wheel and assembly * Tested the primary pain, Drain line, Trap condensate pump and discharge line- Normal operations, no leaks * This is a zoned air handler with two zones * Call for cooling from the second floor thermostat and zone damper opens and system is on and running * After Testing all other thermostats in the home- None of the thermostats are activating the first floor zone damper * Found that the first floor thermostat was wired incorrectly, where R wire was connected to C * Correct wiring thermostat- Test zoning operations- Normal * Outdoor condensing unit is on and running- Check refrigerant pressures- System is low, indicating a leak * Review findings with customer and give all options- Adding
I/W Upon arrival had customer set thermostat to call for cooling. Outdoor condenser is not turning on to run Check applied voltage @ heavy duty multi-voltage electrical distribution switch. 200-208 volts Check 24 voltage across coil. Voltage is being lost to power compressor. Distribution switch was not sending voltage to top half of distribution switch. Removed distribution switch to replace when it was discovered that switch had been burnt. Installed new heavy duty multi-voltage electrical automatic distribution switch. System is back up and running. Check pressure and temperature to be stable Normal operation @ this time. 2nd floor system was left operational View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A3D0-AE53AB52CC964AD69A1BE1537F1BF583
Customer has no cooling from their first floor Unico air handler with Trane outdoor condensing unit: * Upon arrival, found indoor nest thermostat off * Adjust settings on thermostat and call for cooling and lower set temperature * Check outside and immediately noticed that the outdoor condensing unit is not turning on * Neither the fan or compressor are running * A loud humming noise is coming from the system * Bring customer outside and show her that the outdoor condenser is having issues and is not turning on so she can see * Shut power to the outdoor condensing unit * Open electrical cabinet * Found a blown dual start capacitor inside the system- Confirm capacitor is dead * Provide an estimate to the customer to replace their existing capacitor with a new one- She approved * Removed existing capacitor from outdoor electrical cabinet, Blew out cabinet and dusted clean, polishing all wiring, and component * Installed new Dual start capacitor and secured in place- Connect and secure a
Checked one AC system located in the attic rear of house system is iced up and will have to return when the system is completely melted out homeowner Andrea will be out of town till next week advised her to call the office and reschedule when she gets back
Con-120 Upon arrival inspected 1st floor system. Found secondary overflow pan filled with water. Gave customer estimate to remove water. Customer agreed. Remove water and performed recommissioning on 1st floor system. Customer washable filter was restricted. Remove and replaced with standard 18x25x1 filter. Flush condensate drain line and clear EZ trap. Customer had blockage with drain line. Blockage lead to water overflowing into secondary drain pan. Condensate pump was tested to be operational. Pump discharge water 3-5times no issues. Check pressure and temperature to be stable. Low side 75psi / high side 275psi. Customer is aware of system using R-22 refrigerant type. Based on refrigerant type, system age and performance recommending that customer consider replacement options. System is back up and running and left operational @ this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A3D0-958974C42F2C46A597E2840F3A1C0B9E
Checked system located in the attic which service the top floor diagnosed the capacitor located in the condenser is defective and will have to be replaced for the system to be operational To replace the capacitor for the condenser which service the top floor,replaced the capacitor as stated above and turned system on and checked operations and refrigerant pressures left system working
AC Systems tuneups on a Daikin system & a trane system. Today, I arrived on site to perform an A/C systems tune-ups and cleaning. Here's what I did: Checked the blower motor and thermostats for proper operation-okay. Air filter: replaced. Checked and cleaned the exterior jacket and interior cabinet-okay. Found the blower wheel-okay. Checked the ductwork-okay Washed and cleaned the indoor Evap coil. Checked and cleaned condensate pump and drain line, treating it with anti-algae. Monitored the refrigerant operating pressures-okay. The refrigerant type are 2x) R410A. Inspected the safety devices and found them to be operating properly. Inspected the electrical disconnect box for safe installation-okay. Inspected and tightened electrical wiring connections-okay. Tested and inspected the contact, which is not burned Inspected the electrical for exposed wiring-okay Inspected and tested the capacitors-okay. Inspected the fan blade-okay. Cleaned the condenser coil and removed debris. Checked
Upon arrival client showed me to Indoor Ductless system, mentionted that system has been leaking. Says construction was is also being done in area near unit. Checked filters heavily restricted, washed filters, tested primary drain pain with water multiple times noticed drain is slowly dripping water. Went to outdoor unit, vacuumed condensation line, went back inside and tested primary pan again noticed water is still dripping. Must return 2 Technicians to remove indoor unit and inspect drain line connection going through wall, and also inspect primary drain pan. System is currently still slowly dripping condensation. Office will contact client regarding return visit. Reviewed work completed with client.
Return to install correct electrical cover plate for condensate pump. Remove incorrect cover plate and installed correct electrical cover plate. Ran and test system operation-Normal. Ran and tested condensate pump… newly ran drain is discharging normally. All good 💪🏾
I/W Spoke to customer upon arrival. Customer is away, unable to gain access to indoor to replace electrical cover in attic. Office will follow up with customer to reschedule. Proceed to extend condensate drain line for attic system. Ran extended 3/8 pex drain line as discussed per Bryan/customer. Drain line was coupled to extend and run along side of line hide and chimney to termination @ condenser. New condensate line was strapped and secure. Unable to test drain line. Customer is away unable to gain access indoor. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A3D0-931F7726A1824F7C88D50736B2D32398