Nigel was polite, thorough and took the time explain what was wrong and how he fixed it.
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Nigel did the fall/winter start up for my furnace. He was prompt, professional, polite, knowledgeable and explained everything he was doing very clearly.
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Richard came in to do my yearly maintenance on my heating system. He was very kind and respectful of my property and the fact that I was working from home and in meetings. He took the time to explain everything to me and to also let me know about an issue that he found. I highly recommend Richard and Innovative Air for your HVAC maintenance needs.
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Mark did a great job! He was efficiency and thorough. He even upgraded my thermostat when I asked about it!
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Joseph and his crew did a great job. They were polite and professional and made tne process easy.
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Very professional and took the time to explain everything going on with my system.
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Showed up on time; thoroughly explained the work that needed to be done; was polite, neat and personable. Tested system several times before he left. Very satisfied!
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Gary arrived promptly and completed the service call in a very knowledgeable and professional manner. He was able to address all my questions.
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Purge Upon arrival spoke with customer, customer is explaining that majority of 1st floor and son’s bedroom was not getting any heat. Hydro unit is on/running. Boiler is on/running providing other zone heat. While on site inspecting boiler 1st floor zone pump was making louder than normal sound. Check pump amperage to be lower than set speed factory rating. Check and adjusted flow check. Notice supply line is colder than 1st floor return line. Shut power to boiler and proceed purging process for 1st floor zone. Bled zone and got 1st flow zone working normally. At this time 1st floor return drain valve was notice to have minor drip @ valve. Installed drain cap @ valve. Informed customer of issue with valve not holding correctly. Recommending to customer to have 1st floor and 2nd floor drain valve upgraded to combi drain and purge. 2nd floor valve is broken @ handle. System is back to normal operation @ this time. Recommending customer to follow up and schedule heating maintenance. x2
1 Gas Hot Water Boiler: Burnham Boiler-w/ x3 zones Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners tubes and heat exchanger- ok, vacuumed-ok. Inspect pilot assembly- recommended to customer to replace thermocouple @ time of maintenance. Customer declined to move forward with recommendation @ this time. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; 20psi Performance-ok Check and run Thermostats- operating well at this time. Check zoning operation-isolate and run zoning. Check Honeywell zone valves-ok amps and voltage check. Check water feeder, low water cut off, relief valve, vent damper and expansion tank. Check for water leak no leakage at this time. Ran and monitored for good operations. All zones are fine supply and return lines getting hot. Perform ch
GAS HOT WATER BOILER W/ x4 HYDRO AH & x3 RADIANT ZONE AND INDIRECT STORAGE TANK 1 Gas Hot Water Boiler: Weil McLain Boiler and x4 Air handler units with Hydro coils. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners and heat exchanger- ok, vacuumed-ok Check and clean flame sensor and ignition Assembly-ok Check porcelain for crack or carbon buildup. Check igniter electrode gap. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time. Check zoning operation-isolate and run zoning. Check circulator pumps-ok amps and voltage check. Check for water leak no leakage at this time. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for indirect stora
Completed installation of new igniter and flame sensor on Trane gas fire furnace turn system on and checked operations left system working
Perform a tune-up and surface cleaning to help ensure reliable and safe operation. One (1) Indoor air handler and one (1) outdoor HP unit. When site conditions and access permit: Blower Motor – clean and check Thermostat – clean and check Bearings - clean and check Evap Coil - clean and check Condensate Drain – clean and check Clean Condenser Coil - clean and check Air Filters - clean or replace Refrigerant - test and check Safety Devices – clean and check Electrical Disconnect Box – clean and check Electrical Wiring – clean and check Contactors - clean and check Low Voltage Electrical - clean and check Capacitors - clean and check Fan Blade - clean and check Compressor – clean and check Condensate Pans - treat and check Condensate Pumps - clean and check Dampers - inspect This systems are operating in Good conditions, there were no faults at this time. Runs and monitored systems. Heat Pump systems were left operating correctly at this time. -/-/-/-/- The client mentioned that she woul
To add ultra violet dye to system and add refrigerant Completed diagnostic on second floor heat pump diagnose system low on refrigerant. Discussed options with homeowner went with option to install ultraviolet Dye To system add 5 pounds of refrigerant Completed installation of ultraviolet dye And refrigerant to System check systems operation left system functional at this time
Checked, they can gas fire furnace three years old diagnose W wire from thermostat was loose and not making proper connections removed W wire and rest, stripped and reconnected turn system on and checked operations and carbon monoxide. None detected left system working. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-C5924060843046CC9DD7D19A52C18BAD
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-A1838EB7810C49998AA84EC9EB55FED6 Perform maintenance on gas water boiler: power Down system at arrival removed boiler cover door shut pilot off at gas valve boiler, piping and all components covered in dust and debris removed flame guard and roll out switch removed all burner tubes vacuumed and dusted out debris from burner section under heat exchanger vacuumed and dusted electrical wiring and components clean and clear vacuumed and brushed out burners clean and clear vacuumed and dusted all piping, components, boiler cabinet and area clean and clear Recommend recommended replacement of existing thermocouple due to heavy weight and customer approved Removed existing thermocouple from pilot assembly and gas valve and installed brand new securing connections in both places Inspected heat, exchanger and flu piping on boiler- okay Reinstalled all burner tubes in place and relight pilot light- Stays lit firs
Thermocouple Completed hearing maintenance on one hot water boiler with two zones removed and clean burners, clean, standing pilot assembly, and replaced thermocouple also cleaned burner tray, tested automatic water fill and automatic damper operations also checked expansion tank turn system on and checked operations check natural gas lines and also checked for carbon monoxide. No detected left system working also flush domestic hot water heater. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-D1FA9441D3F54EDD826158DC7D5CE6F0
Heating Maintenance on Gas Furnace system Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- ok x1) 16x25x1 Customer replace their own filter Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out. Check and run Thermostats- operating at this time. Inspected water heater Check for water leak- no leakage at this time. Check gas valve and gas Line-ok Ran water heater, operating well at this moment. Ran and monitored system, left system operating well at this time. Recommending to customer to consider replacement options based o
To replace the air vent located on the boiler Isolated boiler and drain system removed defective air vent and installed new air vent refilled system and purge system of air turned system on and checked operations left system working
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-33675B2AB54B47789ED4402BDE9C5EEB Return trip to replace pressure transducer-sensor on gas fired forced air furnace: * power down equipment at arrival * open system cabinet doors * disconnected electrical wiring harness, going to existing pressure transducer * Remove existing pressure transducer from furnace * Installed and secured brand new pressure transducer in furnace * Secure electrical wire harness to new pressure transducer * After reviewing all connections, return power back to the furnace * Call for heating at the nest thermostat and test system operations: The inducer motor turns on, The pressure and limit switches close, Igniter blows up gas valve opens, and furnace fires- Blower motor is on and running normal operations * Cycle furnace on and off three times- Normal operations, no errors * Monitor system operations for 15 minutes- okay * System is back up and running, Repair is made in system
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-9D79B12AFD3F49C683B306A5ED72919C Review customers duct work on the second floor: * The customer states that arrival that she had a different company at her home, performing a maintenance where she was told that the static pressure on the second floor system was too high and overtime could cause failure to the components * At arrival I did confirm that the air filters were clean and clear as well as the coils The customer has geothermal heat pumps heating and cooling the entire home * Had the customer call for heating from the thermostat and raise the temperature so it engaged stage two heating * I performed a static pressure test on the ductwork supply side, where the previous technician had made a hole for access * With the customer performed the static pressure test where it was only reading 0.50-0.55 WG Which is in the accepted range from the manufacturer * The previous technician stated that the sta
To install one condensate pump and one condensate p trap with safety overflow switch and insulate ductwork and relocate the suction line Completed installation of one condensate P-trap with safety overflow and one condensate pump also installed 25 feet of 3/8 condensate drain tube also wired in safety switches on condensate overflow safety P-trap and condensate pump tested condensate pump with 1 gallon of water pump and condensate drain are operational Also disconnected ductwork and insulated ductwork which was not insulated. Also relocated suction line, copper tubing, and secure in place to prevent further damage to the insulation on copper tubing turn system on and checked operations left system off at Thermostat View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-C378C1519E31428FAE0DDDEA7DBDDE42
Water panel UV bulb replacement 1 Gas Hot Water Boiler: Weil McLain Boiler and x5 Air handler units with Hydro coils. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners and heat exchanger- ok, vacuumed-ok Check and clean flame sensor and ignition Assembly-ok Check porcelain for crack or carbon buildup. Check igniter electrode gap. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time. Check zoning operation-isolate and run zoning. Check circulator pumps-ok amps and voltage check. Check for water leak no leakage at this time. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for Twinned HWH. Check for water leak, no leakage at this time.