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Nigel was polite, thorough and took the time explain what was wrong and how he fixed it.
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Nigel did the fall/winter start up for my furnace. He was prompt, professional, polite, knowledgeable and explained everything he was doing very clearly.
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Richard came in to do my yearly maintenance on my heating system. He was very kind and respectful of my property and the fact that I was working from home and in meetings. He took the time to explain everything to me and to also let me know about an issue that he found. I highly recommend Richard and Innovative Air for your HVAC maintenance needs.
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Mark did a great job! He was efficiency and thorough. He even upgraded my thermostat when I asked about it!
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Joseph and his crew did a great job. They were polite and professional and made tne process easy.
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Very professional and took the time to explain everything going on with my system.
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View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-F39B55AB40B04B0FB27F29B739178884 Customer would Their American standard furnace that is hanging in the drop ceiling above, checked out- The system has not been in use since 2020: * A maintenance is recommended on the equipment as it has not been in used for the past five years * At arrival found the thermostat dead and the batteries is full of corrosion * Replaced the two AA batteries inside of the outdated thermostat * Thermostat display is back on * Check American standard unit in The drop ceiling- It is very hard to remove the door for the furnace as the threaded hanging rod sits directly against it * Inspect both the furnace and blower cabinet of the equipment- The system is clean and clear with no dust or debris inside either cabinets- Equipment equipment appears to be in very good condition * Call for heating on the thermostat: The inducer motor turns on, The pressure and limit switches closed, T
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-371E128F4D9F433D8F5588F51E802808 Return to replace air vent on boiler and install furnace cement around chimney breach: * shut power to boiler * Close water feed to boiler * close all supply and return ball valves on boiler for heating zones * remove pressure from system * removed air vent from boiler piping * installed and secured brand new air vent in boiler supply piping * fill boiler and remove all air from system * open all valves back to boiler * return power and test system operations * tested (4) heating zones on boiler- System fires normally * All supply and return piping or heating properly and boiler satisfies at 180° while maintaining normal boiler pressure * prep with blue tape around chimney breach * installed furnace cement beat and clean around chimney breach filling all gaps and cracks * remove blue tape and clean up 100% All repairs are made and the system was left operating properly
Today I arrived on site HWH Replacement:Disconnected the old HWH due to a leak. Installed a new HWH for the DHW zone. Upon arrival at the property. The client directed us to the basement where the HWH is installed. I proceeded to do a visual inspection. The existing tank had a water leak. I proceeded to disassemble the defective HWH. I closed the line. I disconnected the gas line. I disconnected the water lines from the HWH. Disassemble the existing tank. I proceeded to clean and organize the work area. We proceeded to put the new tank in its place. I proceeded to connect the water lines. I proceeded to connect the gas line. I proceeded to install the flue pipe of the new tank. I installed a mixing valve in the New HWH. Install an exp-12 on the new HWH. All connections were made new. I concluded with the installation of the New HWH. I proceeded to put water in the tank. I ran the new HWH until the temperature reached 140 F in the tank. Set the temperature towards th
Customers heat on the first floor main zone is constantly running and not heating: * at arrival, the power is off to the system * Return power to the system and immediately the fan turns on and the system is showing an E3 error code * I found the limit switch roll out on right hand side tripped and reset system * the furnace fires normally * stop the call for heating at the ecobee thermostat but the furnace does not shut down * confirm that there is 24 volts between C and G and C and W at the furnace control board when ecobee thermostat is not calling for heat * when the W wire is removed the heat shuts down * when the G wire is removed the fan shuts down * check power between C and G and C and W at control board- no power * check power between C and G and C and W on thermostat wires- -24 volts * BAD THERMOSTAT- show customer all findings The customer wants to replace their existing ecobee thermostat with another ecobee thermostat that they will be providing. Installed a temporary
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-537FD51400A94D18A9EAE7C801F924B5 Customer has no heat in home from Trane Gas fired furnace: * At arrival system is calling for heat, but the furnace is off and the blower is on and running * The furnace control board is showing an error code of four flashes indicating an open limit switch * Found that the rollout limit switch On the right hand Side by the burners was tripped * Reset the Switch in system is back up and running * The air filter is completely plugged- Replace replaced with brand new provide provided by customer * I noticed that the flames were uneven when the system was on and running * I performed multiple test on the heat exchanger testing with the fan on and running and performing a powder cloud test and also checking the heat exchanger with the manometer with the fan on and running- The heat exchanger is good * I then check the incoming and outgoing gas pressure on the system- also good
Preform pressure test on ductless system: * the system is completely empty at arrival * Connect gauges to condensing unit and show power at outdoor disconnect * Set up drop offs and 4 foot ladder inside at indoor heads * Seal condensing unit and pressurize, both line sets and indoor heads to 475-500 psi- Holding no leaks * Release nitrogen into condensing unit and immediately you can hear the nitrogen leaking out of the condenser coil * Breakdown the condenser and identify the leak in the bottom of the condenser coil- Confirm with bubbles * The customer has a leaking condenser coil- Customer wants to check on warranty to see if it is still covered Office to follow up with customer about warranty, pricing and availability. Power is off at disconnect at this time. * The condenser is seven years old and already had a compressor replaced and the main PCB board with now a major leak at the condenser coil- customer Should consider replacing the entire condensing unit View visual findin
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-FEADFEF1F86641BFA4902867B2A49BA9 WATER LEAK - GAS FURNACES: * The customer has (2) 90% condensing gas fired furnaces in the basement * Both furnaces are equipped with neutralizer kits that connect to a gravity drain line which discharges to an outdoor termination * The Gravity drain line had froze creating a back up and shutting the furnaces down * Since then, the customer has disconnected the gravity drain lines, going to the neutralizer kit and have the furnaces draining into buckets * The furnaces Has been operating properly since disconnecting the gravity drain line Search the entire basement for any place for a condensate pump to drain into- Was unable to find any venting, Floor drain, sub pump or other place to drain into- A project manager is needed. GAS SMELL: * The customer stated that there is a faint gas smell in the basement near the equipment * Both furnaces and water heater Was checked *
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-BF7B44BB5B684868B5AE381345649FD6 Yesterday the customer had water coming out from behind the walls on the first floor in the kitchen: * Since then, she has shut the water to the home and turn the boiler off * At arrival, the water main is close to the home and the boiler has no pressure in it * Isolate the water feed to the boiler * Open the water main and fill the house back with water- Confirm no leaks * Isolate both heating zones on the boiler * Open the first floor heating zone first and confirm no leaks when the zone is filled * Open the second floor supply and return and immediately water is leaking on the return line going back to the boiler * Access the crawlspace in the basement to find the pipe running underneath the bay window- There is no visible sign of the broken pipe in the crawlspace * Above the space is a built-in bench- In the center of the bench is a door that opens up For a storage
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-DC4B28B6305F445CA38B1E63FE75436E Customer states he heat pump is not working and hardly ever runs: * at arrival I found the thermostat satisfied at temperature of 74 degrees and the system is OFF * check indoor air filter and replaced with new- cleaned and dusted return grill on duct work outside and installed back clean and clear * connect gauges to condenser * call for heating by raising temperature on T10 thermostat- system is on and running * check and monitor system operations for over 20 minutes- normal * refrigerant pressures and temperatures monitored and okay- not over 425 psi * check refrigerant piping line temperatures- okay * check air flow and temperature splits- okay * Cycle the system on and off- the system operates normally and responds properly each and every time * no faults, refrigerant issues, or maintenance related problems at this time- system was left operational as found * befor
Checked hot water boiler, which provides heat turn thermostat On and proceeded to boiler boiler is working checked circulating pump checked return and supply Hot water system is functional proceeded to radiators and checked. The temperatures. System is functional but due to the outside weather/temperature system is struggling to keep up. Please see photos or details. System is working.
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-45A58A91FF504D28AE7A251AECE9A10A The customer is selling her home and the inspector has pointed out some open items with her heating and AC equipment: At arrival the customer pointed out some concerns that the new homeowner is having with the HVAC equipment: 1. She would like a quote to replace the air vent on top of the spiral vent on the boiler As it is old and has signs of potentially leaking- the quote provide provided to customer on site 2. They would like a quote to seal around the chimney breach with Furnace cement 3. They stated that the water heater on the left left-hand side was not getting as hot as the water heater on the right hand side- I found out the water heater on the left left-hand side was set to vacation on the gas valve- While the other water heater on the right was set for A. Increase the dial on the left-hand side water heater to A As well and the water heater fired up normally- o
Gas Furnace system. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger. Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced AprilAir 410 Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out. Check and clean Neutralize pellets-replaced Check and cleaned Humidifier-N/A Check and run Thermostat- operating at this time. Inspected water heater Check for water leak-no leakage at this time. Check gas valve and gas Line-ok Ran water heater, operating well at this moment. Run system, left system operating well at this moment. View visual findings from this job here - https:/
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2F41-2F778353B32D4489ABCC7F3E494457BE Customer has no heat on the first floor- Stage the system is not turning on- We were here earlier this morning for their heating tune up: At arrival check thermostat on first floor and confirm it is calling for heating - proceed to check boiler and hydro air handler in basement: * the hydro air handler is off * the hydro coil is HOT- 24 volts at zone valve and zone valve for first floor open * the blower motor is not running * open the electrical cabinet and found the heat light on the green series control board continuously flashing, but there was no lights on the CFM for the fan * This indicates a communication fault between the control board and the indoor blower motor * I contacted Unico Tech Support- We confirmed that there was a call for Heat being sent from the thermostat to the air handler, but the low-voltage was reading 23.4 Which is too low * Confirm tha
1 Gas Hot Water Boiler: New Yorker and x2 Unico HV Air handler units with Hydro coils. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners and heat exchanger- ok, vacuumed-ok Check and clean flame sensor and ignition Assembly-ok Check porcelain for crack or carbon buildup. Check igniter electrode gap. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this. Check zoning operation-isolate and run zoning. Check Honeywell zone valves-ok amps and voltage check. Check for water leak no leakage at this time. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Check for water leak, no leakage at this time. Perform maintenance on x2 Unico HV air handlers with Hydro coils
Upon arrival spoke with customer who’s explaining that boiler has been off from last night. Customer states that it seems like only the 1st floor zone was working. Checked boiler and noticed that Argo zoning panel had no lights when zones were calling for heat. Try to jump out Argo panel to have zone call for heat. Nothing happened at Argo panel. Checked relays @ Argo panel. Switch main peanut fan relay. Nothing happened to fire boiler. While tinkering with relays @ Argo panel. Panel came back online. All zone lit up and boiler began to work like normal. Checked that flow is correct @ all zones and operations are normal. Argo zone panel is working intermittently. It was brought to customer attention @ time of maintenance and repair @ the boiler that Argo zone panel was showing burnt mark @ control board. Gave customer estimate to replace. Argo zone panel. Customer approved. Shut power to boiler, disconnect all electrical wiring from old zone panel. Mount new Argo zone panel @ boiler re