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Nigel was polite, thorough and took the time explain what was wrong and how he fixed it.
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Nigel did the fall/winter start up for my furnace. He was prompt, professional, polite, knowledgeable and explained everything he was doing very clearly.
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Richard came in to do my yearly maintenance on my heating system. He was very kind and respectful of my property and the fact that I was working from home and in meetings. He took the time to explain everything to me and to also let me know about an issue that he found. I highly recommend Richard and Innovative Air for your HVAC maintenance needs.
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Mark did a great job! He was efficiency and thorough. He even upgraded my thermostat when I asked about it!
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Joseph and his crew did a great job. They were polite and professional and made tne process easy.
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Very professional and took the time to explain everything going on with my system.
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Showed up on time; thoroughly explained the work that needed to be done; was polite, neat and personable. Tested system several times before he left. Very satisfied!
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Arrived at location it arrived at 7:29 AM rang doorbell doorbell. Seems not to be working. Knocked on door. No response attempted to call 3 times 7:30 AM 7:45 AM 8 AM no response advised by Office to move on to next call.
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-E8B08039AF784D6D8E31BD4D22DD241A Return to replace blower motor for Goodman gas fired furnace: Power to the furnace is off at arrival Open furnace and blower cabinet doors Disconnected electrical wiring from control board going to blower motor Disconnected and removed electrical controls to access blower assembly Removed blower motor and assembly from furnace cabinet Remove blower motor from blower assembly The blower wheel is very dirty- While replacing blower motor cleaned the blower wheel and dried Install installed blower wheel back into blower assembly And installed blower motor into blower assembly Secured blower wheel to motor shaft Installed blower motor and assembly back into furnace Secured and installed electrical components back in place Secure all electrical connections to new motor Review all connections and return power to system Thermostat is calling for heating: Inducer motor turns on,
Maintenance on (4) Gas fired furnaces / (1) bypass humidifier / (1) Navien water heater: Replaced and dated (2) 16x25x1, 16x20x1, 10x20x1, and Aprilaire 35 humidifier water panel NAVIEN WATER HEATER: Immediately noticed that the neutralizer pump pan was holding water and pump not working- extremely dirty and in need of maintenance - dumped all water from pump pan and neutralizer pump and minerals - Chemically sprayed, brushed and rinsed pump clean and clear - Installed brand new neutralizer minerals - Reconnected all drainage to neutralizer pump and prime with fresh water - Tested neutralizer pump and discharge line (5) with fresh hot water- normal operations Shut down the Navien water heater - open boiler cabinet doors - Removed flame rod and spark igniter- cleaned with copper bristle brush and polished with steel wool - Removed fresh air intake screen, cleaned and reinstalled - Removed strainer on cold water inlet and washed clean - Secured and inspected all electrical wiri
Completed heating maintenance on two gas fired furnace removed and cleaned igniter and flame sensor and cleaned burner tube cleaned interior of cabinet checked blower wheels and electrical and mechanical components. Turn systems on checked natural gas lines from shut off valve to gas valves also checked for carbon monoxide non-detected Left system working replaced filter filters.Two 20 x 25 x 1
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-C30B194A32774589BE6C158B6C4064AC Perform maintenance on Lennox gas fired furnace with bypass humidifier: open furnace and blower cabinet doors system is dirty and covered In dust and debris removed burner cabinet door and removed flame sensor- cleaned with copper bristle brush and reinstalled inspected hot surface igniter- showing heavy ware and replacement is recommended vacuumed and blew out burner cabinet and components clean and clear vacuumed / dusted / and blew out blower cabinet and components clean and clear cleaned condensate drainage on systems tubing off humidifier- water panel recommended and customer is going to order. the air filters were last replaced over (2) years ago- customer also said he was going to order and replace them blew out and flushed condensate drainage off furnace system has no neutralizer kit on the condensate drainage- recommended the inducer assembly has a crack and is
Completed heating maintenance on one hot water boiler, removed and clean burners and electronic igniter checked expansion tank automatic water Feeder clean burner tray checked Automatic damper turn system on check natural gas lines from service shut off valve to gas valve. Also checked for carbon monoxide. No detected left system working also performed maintenance on two trane heat pumps. Checked electrical and mechanical components, and electrical connections and blow wheels and motors also Sprayed, evaporator coils and clean cabinets interior performed Refrigerant leak check on second floor system leak detected at evaporator coil U Bend, please see photos for details for replacement of this evaporator coil pro press machine will be needed for refrigerant lines office personnel please follow up with a quote for replacement of the evaporator coil system model number TEM4A0B36S31SBA serial number 22093F833V will need 8 lbs refrigerant r410
Today I arrived on site to address the heating and AC system in the kitchen and living room area. Blower Motor Replacement:Returned to install a new blower motor in the AHU. Completed blower motor replacement on the AHU. Upon arriving at the property, the client Ma went to the basement that is the AHu corresponding to the kitchen area and the living room. I explained to the client about the work scheduled for today. The client agreed to have the repair done. I proceeded to prepare and clean the work area. I proceeded to do a road inspection of the system. I found the blower motor making an abnormal noise. I proceeded to disconnect the cables from the defective motor fan. I disassembled the AHU's fan bike. I proceeded to install the new fan motor. I proceeded to make the connections and adjustments necessary to conclude with the installation of the new blower motor of this unit. I started and monitored the system for about 10 minutes. The system did not fail or malfunction
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-B9031D69538F45138F4F94D334CBFFC8 Return to replace the condensate neutralizer pump and the igniter for the Navien gas water boiler: Disconnected electrical going to neutralizer condensate pump Disconnected discharge line going to neutralizer condensate pump Remove the existing neutralizing condensate pump that is mounted on the wall Remove the existing drainage tubing off of the Condensate trap going to the neutralizer pump Installed minerals into brand new neutralizer pump Install and mounted brand new neutralizer pump on wall in boiler room Install and secure electrical to neutralizer pump Install new 1/2”-3/4” threaded adpt to condensate trap and pipe in new drain line in 3/4 PVC to neutralizer pump open boiler cabinet door removed ignition assembly from Boiler and disconnect electrical connections Installed and secured brand new ignition assembly into boiler Installed and secured electrical to new i
Today I arrived on site to address the circulated pump replacement. Circulated Pump Replacement:Installed a new circulated pump for the kitchen area. Unit is now operating. This pump is for the Heating and DHW system. Upon arriving at the property, the client directed me to the basement where the heating system is. I proceeded to do a visual inspection of the system. I noticed that the circuler pump in the kitchen area was making noise. I showed it to the client and explained to her about the repair that would be done on this occasion. The client accepted that the repair be done. I proceeded to organize and clean the work area. I proceeded to isolate the area of said repair will be executed. I proceeded to disassemble and disconnect the defective circuler pump. I proceeded to install the new circuler pump in its place. I made the necessary connections and adjustments to conclude the repair. I proceeded to bleed the kitchen area. Start the system and monitor for about 15 min
Hot surface igniter Return to replace Hot Surface Igniter. Shut power to equipment and remove cover to expose burn jets, flame sensor and hot surface igniter. Unmounted old existing HSI. Installed new HSI on existing brackets. Positions igniter @ burner tracks. Ran and tested system operation. Monitor operation to be normal. System fired, blower on/running. Took temperature rise @ supply grilles. System is left operational @ this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-798AAEE8DE454CDA9D1FE5C4183A476B
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-2DEC6A2CBCB245BB9767FD794F6175E0 Customer second floor back up heater system is not working properly: * At arrival found thermostat calling for heating at 72 and satisfied at 72 * Call for heating from the heat pump system to confirm that both the condenser and air hammer are on and running and the suction line is hot- Normal operations * Auxiliary heating is being called from the thermostat, but the auxiliary heat is not turning on * Confirm that there is no call at the air handler for auxiliary heating even though the thermostat is calling * Check wiring at air handler- okay * Check wiring at thermostat- okay * When checking voltage at the air handler and touching wiring the system contact pulls in and begins aux heating operations and then shuts down * Found loose wire connection inside air handler for AUX heating- secure connection and test operations- normal * system was tested in both heat pump and
Upon arrival Spoke with customer via phone. While on site informed customer that thermostat was on setting for cooling. Switch thermostat from cooling to Heating and proceed to boiler room to inspect boiler. Boiler is on/running same as 1st floor Air Handler. Check voltage to be correct @ taco zone panel when zone is calling. Check flow @ Hydro Air Handler both supply and return lines are piping hot. Check filter @ return… Customer states she will replace filter on her own. Filter condition was fair. Cycle boiler on/off(Normal operation) System is operating properly @ this time. Customer issue was with thermostat setting not calling for heat. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-4BBC777C05344D0D9E08A03102DFBFA1
Heating Maintenance on HEIL Gas Furnace system. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced. x1) 16x25x1 Provided by customer Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- ok Check and run Thermostats- operating at this time. Inspected water heater Check for water leak- no leakage at this time. Check gas valve and gas Line-ok Ran water heater, operating well at this moment. Ran and monitored system, left system operating well at this time. Customer had issue with gas smell coming from unit where Con-Ed was contacted. Co
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-7081DB26AC23406CAD4A55BA333452EA Customer has no heat from the radiator behind the couch in the office on the first floor: * At arrival confirmed that the thermostat is indeed calling for heating * Confirm that the Argo panel is sending 120 V to both circulator pumps for the wife and husband’s office * Confirm that both circulator pumps are on and running and supply and return piping are all heating properly * Confirm that the radiator is cold * Confirm that the radiator is not air bound * Go into extremely tight crawlspace underneath the customer’s office- Located the piping leading to the radiator and followed it back to the boilers * Found that the piping for the radiator does not go to either of the circulator pumps that are on it running for the office That is connected to the boiler on the left side * These pipes go to a takeoff circulator pump that is connected to the boiler on the right side *
Upon arrival had kitchen zone thermostat call for heat inspected Kitchen/Living room Air Handler in kneewall closet. Did not hear system turning on. Switch thermostat to call for fan only. Did not hear fan engaged. Checked Argo zone panel. Notice no indicator lights @ panel. Check terminals no voltage @ terminals. Check Service switch. Was not receiving a 120volts @ service switch Check Control board between Line and Neutral. No power @ board or service switch. Showing problem is on the electrical side. Locate electrical breaker panel, found breaker for kitchen/ living room zone tripped Reset breaker @ panel. System is back up and running. Inspected electrical wiring to find the cause of why breaker was tripped in the 1st place. Immediately notice that fan blower motor was making abnormal noise. Fan motor then began to slow down and then completely stopped. Shut power to equipment and checked fan booster to verify if booster was failing cause fan not to operate correctly. Standard Ele