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Nigel was polite, thorough and took the time explain what was wrong and how he fixed it.
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Nigel did the fall/winter start up for my furnace. He was prompt, professional, polite, knowledgeable and explained everything he was doing very clearly.
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Richard came in to do my yearly maintenance on my heating system. He was very kind and respectful of my property and the fact that I was working from home and in meetings. He took the time to explain everything to me and to also let me know about an issue that he found. I highly recommend Richard and Innovative Air for your HVAC maintenance needs.
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Mark did a great job! He was efficiency and thorough. He even upgraded my thermostat when I asked about it!
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Joseph and his crew did a great job. They were polite and professional and made tne process easy.
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Very professional and took the time to explain everything going on with my system.
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Showed up on time; thoroughly explained the work that needed to be done; was polite, neat and personable. Tested system several times before he left. Very satisfied!
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View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-3214014C2E8A4499A9F3BF1102901CE7 Customer has a leak from the humidifier on the gas-fired furnace: At arrival I started checking the water heater for any signs of water Or leaks- The customer explained to me that the water was not coming from the hot water heater and was coming from the furnace The furnace has a fan driven Aprilaire humidifier Test humidifier operations: With a quote for humidity found that the water was draining very slowly out of the humidifier Due to a clogged drain line and a kink in the vinyl tubing The customer stated that she just had her maintenance completed And judging by the look of it, it was nothing new- She stated it was never brought to her attention I removed the vinyl tubing off of the humidifier, I brought the vinyl tubing to the slop sink in the basement and washed and brushed it out with hot water until it was clean and clear I cut out the kink and reconnected the viny
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-ED2A042B0F4146709357DE88F065D691 Customer has no Heat coming from the Amanda Heat pump condenser with Unico Air handler: At arrival confirmed that the thermostat is calling for heating The indoor unit is on and running, but blowing cold air Check the outdoor condensing unit Found the system off on an error for locked tripped Compressor Confirmed that there is 24 V going out to the condenser to call for heat pump Contact is not being pulled in Found the condenser coil completely restricted on all four sides Clean the condenser coil to allow proper airflow and operations Reset the core diagnostic board and the condenser is on and running Cycle system on and off multiple times from the thermostat, confirming that the condenser turns on and off each time with a call for Heat Monitor operations and check airflow and temperature splits- okay System is back up and running- No failures or faults The system pres
Heating Maintenance on Trane Gas Furnace system. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- replaced. x2) 16x24x1 Provided by customer Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out. Check and cleaned Humidifier-Cartridge & Cabinet Hum water panel- #45 Provided by customer Check and run Thermostats- operating at this time. Ran and monitored system, left system operating well at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-79012AA2EF2342189ABC82AB32DB6172
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-7C6F-2EC269DCC9E54AF4BF713FAF6F43BD7D Preform maintenance on (1) gas water boiler with (2) hydro air handlers and (1) ductless heat pump for garage gym: GAS WATER BOILER: power down equipment at arrival removed boiler cover door removed flame guard, roll out switch, burner tubes and igniter vacuumed and dusted out burner section on boiler under heat exchanger vacuumed and brushed all burner tubes clean and clear vacuumed and dusted boiler cabinet, components and all piping cleaned flame sensor with copper bristle brush and polished with steel wool inspected heat exchanger and flue piping- ok reinstalled all burners, igniter, flame guard and roll out switch test and inspect water feed / back flow, air vent, expansion tank (60) and relief- okay secured and inspected all electrical wiring, connections and components return power to system boiler fires for DHW- normal operations circulator pump is on and runni
Purge Upon arrival spoke with customer, customer is explaining that majority of 1st floor and son’s bedroom was not getting any heat. Hydro unit is on/running. Boiler is on/running providing other zone heat. While on site inspecting boiler 1st floor zone pump was making louder than normal sound. Check pump amperage to be lower than set speed factory rating. Check and adjusted flow check. Notice supply line is colder than 1st floor return line. Shut power to boiler and proceed purging process for 1st floor zone. Bled zone and got 1st flow zone working normally. At this time 1st floor return drain valve was notice to have minor drip @ valve. Installed drain cap @ valve. Informed customer of issue with valve not holding correctly. Recommending to customer to have 1st floor and 2nd floor drain valve upgraded to combi drain and purge. 2nd floor valve is broken @ handle. System is back to normal operation @ this time. Recommending customer to follow up and schedule heating maintenance. x2
1 Gas Hot Water Boiler: Burnham Boiler-w/ x3 zones Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners tubes and heat exchanger- ok, vacuumed-ok. Inspect pilot assembly- recommended to customer to replace thermocouple @ time of maintenance. Customer declined to move forward with recommendation @ this time. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; 20psi Performance-ok Check and run Thermostats- operating well at this time. Check zoning operation-isolate and run zoning. Check Honeywell zone valves-ok amps and voltage check. Check water feeder, low water cut off, relief valve, vent damper and expansion tank. Check for water leak no leakage at this time. Ran and monitored for good operations. All zones are fine supply and return lines getting hot. Perform ch
GAS HOT WATER BOILER W/ x4 HYDRO AH & x3 RADIANT ZONE AND INDIRECT STORAGE TANK 1 Gas Hot Water Boiler: Weil McLain Boiler and x4 Air handler units with Hydro coils. Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners and heat exchanger- ok, vacuumed-ok Check and clean flame sensor and ignition Assembly-ok Check porcelain for crack or carbon buildup. Check igniter electrode gap. Check Safety Controls-ok Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air & Exhaust-ok Check Temperatures & Water pressure settings; Performance-ok Check and run Thermostats- operating well at this time. Check zoning operation-isolate and run zoning. Check circulator pumps-ok amps and voltage check. Check for water leak no leakage at this time. Run and monitored for good operations. All zones are fine supply and return lines getting hot. Perform check for indirect stora
Completed installation of new igniter and flame sensor on Trane gas fire furnace turn system on and checked operations left system working
Perform a tune-up and surface cleaning to help ensure reliable and safe operation. One (1) Indoor air handler and one (1) outdoor HP unit. When site conditions and access permit: Blower Motor – clean and check Thermostat – clean and check Bearings - clean and check Evap Coil - clean and check Condensate Drain – clean and check Clean Condenser Coil - clean and check Air Filters - clean or replace Refrigerant - test and check Safety Devices – clean and check Electrical Disconnect Box – clean and check Electrical Wiring – clean and check Contactors - clean and check Low Voltage Electrical - clean and check Capacitors - clean and check Fan Blade - clean and check Compressor – clean and check Condensate Pans - treat and check Condensate Pumps - clean and check Dampers - inspect This systems are operating in Good conditions, there were no faults at this time. Runs and monitored systems. Heat Pump systems were left operating correctly at this time. -/-/-/-/- The client mentioned that she woul
To add ultra violet dye to system and add refrigerant Completed diagnostic on second floor heat pump diagnose system low on refrigerant. Discussed options with homeowner went with option to install ultraviolet Dye To system add 5 pounds of refrigerant Completed installation of ultraviolet dye And refrigerant to System check systems operation left system functional at this time
Checked, they can gas fire furnace three years old diagnose W wire from thermostat was loose and not making proper connections removed W wire and rest, stripped and reconnected turn system on and checked operations and carbon monoxide. None detected left system working. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-C5924060843046CC9DD7D19A52C18BAD
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-A1838EB7810C49998AA84EC9EB55FED6 Perform maintenance on gas water boiler: power Down system at arrival removed boiler cover door shut pilot off at gas valve boiler, piping and all components covered in dust and debris removed flame guard and roll out switch removed all burner tubes vacuumed and dusted out debris from burner section under heat exchanger vacuumed and dusted electrical wiring and components clean and clear vacuumed and brushed out burners clean and clear vacuumed and dusted all piping, components, boiler cabinet and area clean and clear Recommend recommended replacement of existing thermocouple due to heavy weight and customer approved Removed existing thermocouple from pilot assembly and gas valve and installed brand new securing connections in both places Inspected heat, exchanger and flu piping on boiler- okay Reinstalled all burner tubes in place and relight pilot light- Stays lit firs
Thermocouple Completed hearing maintenance on one hot water boiler with two zones removed and clean burners, clean, standing pilot assembly, and replaced thermocouple also cleaned burner tray, tested automatic water fill and automatic damper operations also checked expansion tank turn system on and checked operations check natural gas lines and also checked for carbon monoxide. No detected left system working also flush domestic hot water heater. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-D1FA9441D3F54EDD826158DC7D5CE6F0
Heating Maintenance on Gas Furnace system Perform a tune-up and cleaning to help ensure reliable and safe operation. Inspect for cracks & deterioration of Heat Exchanger Check and clean Burners, brush and vacuumed-ok Check and clean Air Filter- ok x1) 16x25x1 Customer replace their own filter Check and clean ignition Assembly-ok Check and clean- flame sensor-ok Check Safety Controls-ok Check CO2-CO- okay Check electrical wiring and components-ok Check Gas valve & Gas Line-ok Check Combustion Air, intake & exhaust lines-ok Check Temperatures settings Performance-ok Check and clean condensate water traps-ok Check and clean condensate pump- washed out. Check and run Thermostats- operating at this time. Inspected water heater Check for water leak- no leakage at this time. Check gas valve and gas Line-ok Ran water heater, operating well at this moment. Ran and monitored system, left system operating well at this time. Recommending to customer to consider replacement options based o
To replace the air vent located on the boiler Isolated boiler and drain system removed defective air vent and installed new air vent refilled system and purge system of air turned system on and checked operations left system working