Joseph and his crew did a great job. They were polite and professional and made tne process easy.
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Very professional and took the time to explain everything going on with my system.
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Showed up on time; thoroughly explained the work that needed to be done; was polite, neat and personable. Tested system several times before he left. Very satisfied!
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Gary arrived promptly and completed the service call in a very knowledgeable and professional manner. He was able to address all my questions.
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The technician, Antonio, came on time and performed the needed in aver professional manner. He pointed out some things I may have to address down the line and noted these on the invoice so that I have a record of it.
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View visual findings from this job here - https://visionshare.xoi.io/?id=XA-57DC-45880D6E19D8491CA42FE3A682341125 Customer is having intermittent issues with Burnham Alpine high-efficiency boiler: At arrival, the boiler is continuously going through cycles of trying to fire, but shutting down after only seconds of being on Inside the boiler, where all of the temperature sensors That were replaced, As as well as as the customer replaced his sage board, Display screen, and Gas train assembly. The interior of the boiler is in bad condition, Heavy rusting, All Molex connector clips are broken and taped together. The boiler history displays a error code of 21- Indicating invalid modulation parameters. The manufacturer of the boiler was contacted, and we spoke to technical support: * They believe that the heat exchanger on the boiler is plugged, pulling the flame away and causing it to short cycle * They had me increase the gas pressure a full turn counter clockwise and reset the
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-57DC-630DAADF5D5747F0863596AAFE006BCD Perform maintenance on Lochinvar gas water boiler: At arrival, customer states that the relief valve has been dripping water for the past two years since the expansion tank and relief valve for last replaced. Power to the boiler * Removed boiler cover doors to access components * Vacuumed and dusted out burner tubes and under burners and cabinet * Vacuum and dusted electrical cabinets and components * Vacuumed and dusted piping and components * Removed pilot assembly * Cleaned spark igniter and flame sensor with copper bristle brush, and polished clean with steel wool * Reinstalled pilot assembly * Secured and inspected electrical wiring and components * Tested / inspected expansion tank, water feed, back flow, and relief valve * Inspect flue piping and damper motor * Return power to equipment * Test heating: Call for heating on all three thermostats- All zone valves op
Customer is looking for A quote to replace her (2) power vent Bradford White gas water heaters: * Gather pictures of install and data plates for both water heaters that are sitting next to each other side-by-side * There is a hot water recirculator loop on the water heater - 3/4 off tank and reduces to 1/2 * the PVC venting is 2” * 3/4 piping off water heater * gather pictures of inside and out for access to the basement from outside * send all info to office to follow up with quotes for the (2) water heater with hot water re-circ loop * customer is not home and left ( only had 10 minutes in home before customer had to leave ) Office to follow up
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-57DC-25A8608146B84EA8AE0EFE481A402EAD Perform heating and cooling maintenance on Lennox furnace coil condenser system that serves the entire home: The system has not been maintained in a number of years Shut Power off the system at arrival * removed customers air filter * removed flame sensor : Cleaned with copper bristle brush, and polished with steel wool * removed hot surface igniter: Inspected igniter showing heavy signs of wire and replacement is recommended * Vacuum and dusted out furnace cabinet and components * Vacuum and dusted out blower cabinet and components * Dusted and vacuumed electrical wiring and components, securing all connections, and polishing clean * inspected inducer motor and flu piping- okay * Inspected blower wheel- slight build up * Replaced air filter provided by customer * 23.5 x 23.5 x 1 * There is little access to the evaporator coil as it is encased in custom ductwork cabinet
Arrived on site to replace Electrostatic Filter, Removed filter from return grille noticed return grille dusty. Cleaned grille for client as courtesy. Checked thermostat noticed batteries need to be replaced. Client supplied AA Batteries for thermostat, inserted tested thermostat settings ok set to cool system ran ok. Reviewed work completed with client, emailed work summary. Client is also interested in receiving Dryer Vent service, recommended for client to contact the office for service.
NO AC - First Floor Unit - UNICO in Crawl Space /TRANE Condenser - Upon arrival client mentioned that system has been cooling for a few weeks after repair but doesn’t seem to be dropping temperature in home. On previous I mentioned that system pressures could be increased. Checked R410A refrigerant pressures low, System is about 4 years old. Explained to client that this means there is potentially a leak in system and must be addressed. Recommend Isolation Nitrogen Test/Dye Test, client approved the work for Adding Refrigerant & Dye. Explained to client that we will need to return to trace UV Dye in System. Added over 2lbs of R410, Checked delta T receiving good temperature split, 45F from Supply. Inspected ductwork ok, noticed blower wheel is extremely dirty and should Also be cleaned. System is currently operational and cooling well at this time, checked supply registers in home as well. Must return to trace leak. Follow Up Action: Return Visit for Leak Search. Reviewed work complete
Return visit to replace supply grills customer only agreed to replace 8 grills. 2- 10x6 2-10x10 1-6x6 3- 12x6 View visual findings from this job here - https://visionshare.xoi.io/?id=XA-D510-CC1E988E4BEC470CBD71D2FDCA11A48F
Completed maintenance on 2 central a/c systems unico air handler for the 2nd floor, space pak for the 1st floor and 3 daikin ductless heads with one condenser. Customer said that the 2nd floor system is running longer than usual found slight frosting on the evaporator coil for the 2nd fl this was due to the air filter being very dirty causing the system to work harder. Chemically cleaned all evaporator coil’s. Inspected blower compartment and primary drain pan. Treated and cleared all drain lines,traps and tested all condensate pumps. Brushed and cleaned all electrical cabinets and tighten and secured all electrical connections on both inside and outdoor units. Tested all safety switches all in working condition. The 1st floor system was very dusty unit was vacuumed. All air filters were replaced 14x24x1, 14x20x1 and all washable filters were washed Chemically cleaned all outdoor condenser’s checked operations and refrigerant pressures. Tested all electrical voltage, capacitors, a
Return Visit to Perform Deep Cleaning on (1) Mitsubishi Ductless Indoor Unit & Install 20x20 Pristine Filter - Upon arrival Supplied and Installed Pristine filter. Removed Mitsubishi Unit Covers, Vanes, Filter. Sprayed and chemically cleaned interior of indoor unit, cleaned evaporator coils, Wiped down and chemically cleaned primary drain pan, Washed off covers and all exterior components of unit. Brushed and cleaned fan, Washed off with hose. Left all materials to dry ok, Re-assembled indoor unit and attached all connections, tested drain pan with water for leaks ok no leakage at this time, checked delta T ok. Cleaned work area and put back clients stand. Unit is currently clean, operational and cooling well at this time, reviewed work completed with client, collected payment, emailed work summary.
Prepped entire room with plastic and drop cloths and protected windowsill Set up machine and hoses Drilled two holes in each stud to fill with cellulose insulation Blew each hole with insulation leaving it densely packed Plugged each hole with 3” foam plug Patched each hole with netting and one coat compound Ran microfiber cloth and dry swiffer on wall to clean dust and debris Picked up drops and vacuumed entire floor
Completed maintenance on 4 systems 3 conventional Trane systems and 1 Mitsubishi ductless unit. One out of the 4 systems is r-22 systems still in working condition homeowner is aware of age of units. Chemically cleaned evaporator coil. Inspected blower compartment and primary drain pan. Treated and cleared all drain lines, and traps. Homeowner had replacement filters for all electro static filters. Need to order extra filters for the 2nd floor system 20x25 part #3LP2020. Tighten and secured all electrical connections on both inside and outdoor unit. Tested all safety switches all in working condition. Need to replace 1x UV light bulb 3 uv light bulbs for each system. Chemically cleaned outdoor condenser and checked operations and refrigerant pressures. Pressures and indoor temperatures were good on all systems. Tested all electrical voltage, capacitors, and amperage on all motors and compressors. All units are operating properly at this time. Recommendations: Indoor head needs a deep
Completed job of installing new circuit board turned system on and checked operations left system working
Customer has a leak from his second-floor Aspen air handler in the attic: After speaking with the customer realized that this has been an existing ongoing issue that has been taking place since last summer- The customer stated that the primary pan was replaced by a different company. At Arrive on the AC system is off Open air handler cabinet and inspected primary pan- okay Found no water in the return box and no water in the overflow pan The insulation inside the air handler is slightly wet and damp Tested primary pain with 4 gallons of water- All water is flowing out of primary pain through drain line into trap and out gravity drain line- No leaks normal operation Close up air handler cabinet called For cooling from the third floor thermostat to turn the system on pour water into the primary pan- no water is draining from the unit while on and running place a cap over the drain line and all water begins to flow out Show customer drain line operations without cap so he can see no wat
Checked for gurgling sound coming from the AC which discharges into the kitchen sink tested condensate pump and when the water is draining into the pipes there is a gurgling sound spoke with Mark and took pictures and videos plumber department please review this and advise on a permanent solution please see photos and videos
(4) TCC AC Maintenance - 410A - (2)Ductless in Basement (2) Conventional AC Unit in Attic - cleaned all washable filters with water, sprayed and cleaned each evaporator coil, tested ductless drain pan with water multiple times no leakage at this moment, cleaned exterior of unit, wiped down louvers, checked delta T on each unit receiving good temperature split, Checked both Indoor Units in Attic - tested high and low voltage components ok, Supplied and replaced both air filters, (2) 20x25x1, inspected evaporator coils ok, tested primary drain pan no leakage at this time, cleaned EZ Trap Safety and tested overflow safety device ok, noticed small amount of water corrosion on attic insulation under ez trap- Trap has been sweating under very humid temperature in attic. Noticed thermostat is hanging off the wall and should be mounted properly. Client has just finished renovating her home. Outdoor electrical disconnect also needs to be mounted to side of home. Checked delta T ok checked conde