Mark E is so knowledgeable and considerate. He explains what he is doing and answers any of my questions. It is a pleasure to have him service or repair my heating and cooling issues! Thank you !
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Mark is so knowledgable and nice and understanding.
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I was telling Richard when he was here today that I have never had anyone from Innovative Air come to my house who wasn't respectful and kind and very very able. I appreciate them all very much and Richard is no exception. Thank you.
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Overall Experience
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Convenience
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-90AE-319D7CA14C124756B410F4366ECDF0A9 Return to replace igniter on high efficiency Dunkirk boiler: at arrival check thermostat- satisfied at temp of 66 degrees stop call for heating and go down to boiler shut power to system and removed boiler cover door disconnected electrical from existing hot surface igniter removed hardware and hot surface igniter from boiler installed and secured brand new hot surface igniter in place with new hardware connect electrical to new hot surface igniter review all connections and return power to boiler call for heating at thermostat- boiler fires- normal operations cycle boiler on and off multiple times to insure normal operations confirm supply and return piping heating properly monitor operations for 20 minutes- okay repair is made- system is tested and operational
Preform maintenance on dunkirk single zone gas water boiler: * shut power to system at arrival * removed boiler cover door * Removed hot surface igniter and inspected- showing signs of ware * brushed and cleaned condensate trap on boiler and flushed with fresh water * tested system condensate pump and discharge line and cleaned * disconnected fresh air intake and confirm clean and clear with no debris- reconnected and secured * test and check system expansion tank (60), air vent, water feed and back flow and relief valve- okay * confirm boiler pressure is normal * secured and inspected all electrical wiring, components and connections * inspected flue and fresh air intake venting * vacuumed and dusted out inside boiler cabinet and components, boiler jacket and piping clean and clear * return power to boiler * call for heating on Honeywell T4- thermostat- system goes through normal sequence of operations and fires properly * monitor system operations, inspected flames, boiler pressure
Ductless systems Perform a tune-ups and cleanings to help ensure reliable and safe operation. x3 indoor heads x1 AHU ducted unit in the ceiling in the 1st floor. x1 condenser unit. Blower Motor – measure amperage and voltage for proper operation Checked Remote Controls-okay Thermostat – test for proper operation, calibrate and level-ok Check and Clean existing air filter- washed Inspect for wear and lubricate bearings-ok Check and clean fan blower wheel-okay Check and Clean indoor Evap coil-Washed Condensate Drain line, flush and treat with anti-algae-ok Check and Clean Condenser Coil-washed Monitor refrigerant operating pressures-ok Safety Devices-okay Inspect system an components for proper operation-okay Electrical Disconnect Box – inspect for safe installation-okay Electrical Wiring – inspect and tighten connections-okay Test/inspect contactors for burned, pitted contacts-good Inspect electrical for exposed wiring-okay Inspect and test capacitors-good Inspect fan blade-okay C
Refrigerant Customer is aware his system has a leak. System was charged with 1lbs 15oz of R-410A refrigerant. Customer is having the same issue with system loosing refrigerant charge. Customer agreed to adjust R-410A refrigerant. Customer is aware that a follow up is needed in 30-90 days to identify the source of leak. From dye testing that was conducted on 07/22/2025. Inspected system with UV light. Search was inconclusive more time is still required. Customer understand that there’s absolutely no warranty or refunds on lost/ leaked refrigerant. Customer assumes all risks of refrigerant costs until a leak has been identified and repaired fully. It was also explained that there’s no guarantee on how long refrigerant that was added may last. Refrigerant charge was adjusted to normal operation. Low side 135psi / High side 375psi Earlier pressures were found where low side pressure was 95psi / high side 305psi Check temperature split before adjusting refrigerant charge supply 71.7 F deg
Completed a/c maintenance on an old r-22 system this unit is low on refrigerant and needs to be replaced system is past it’s life expectancy and in poor condition. Customer is looking for a project manager to come out to quote a new system replacement. Chemically cleaned evaporator coil. Inspected blower compartment and primary drain pan. Treated and cleared all drain lines,traps and tested all condensate pumps. Brushed and cleaned all electrical cabinets and tighten and secured all electrical connections on both inside and outdoor units. Tested all safety switches all in working condition. Filter was recently replaced 16x25x1 Chemically cleaned outdoor condenser and checked operations and refrigerant pressures. Tested all electrical voltage, capacitors, and amperage on all motors and compressors. System is not currently operating properly need to replace system. https://visionshare.xoi.io/?id=ms914ada8f-575d-i184-01ef4b40a922-uF83-7e05df52f766 View visual findings from this jo
Dye testing Refrigerant Upon arrival spoke with customer via telephone. Customer is explaining that over the weekend he found evaporator coil frozen. Customer is aware his system has a leak. System was charged with 3lbs of R-410A refrigerant 2 months prior to today’s visit. Customer is having the same issue with system loosing refrigerant charge. Explained to customer on steps we can take to identify a refrigerant leak within the system. Customer agreed to have dye testing done as well as adjust refrigerant charge once more. Dye was added and 3lbs of R-410A refrigerant. Customer is aware that a follow up is needed in 30-90 days to identify the source of leak. Customer understood that there’s absolutely no warranty or refunds on lost/ leaked refrigerant. Customer assumes all risks of refrigerant costs unless a leak has been identified and repaired fully. It was also explained that there’s no guarantee on long refrigerant that was added may last. Refrigerant charge was adjusted to nor
Maintenance on 3 LG mini split heat pumps and ERV
