Came out to call for customer concern about a noise with the system. Customer stated that we were out recently for an issue and previous tech had discussed repair vs replacement with customer, but customer didn’t receive pricing on part, and now she notices a noise that they had talked about, and it seems to be louder sometimes, and it wasn’t making that much noise when we came out the first time. She just wanted reassurance on what needed to be done. Checked system over and did find the inducer motor making noise, and it’s going to fail. I told her it’s not a matter of if, but when. Customer wanted pricing on the inducer motor and will look over her options. Gave her 30 day price guarantee and would be happy to discuss further on replacement when she is ready.