We have been with Interstate Heating & Air Conditioning for years. Their staff and technicians are always reliable and professional. Highly recommended
Kevin was great. Very courteous and knowledgeable. Very pleased with service.
Jeremiah was very knowledgeable about the problem and explained the process to clean the dryer vent. He performed the repair and sent before and after photos. We are very pleased with the work.
Always prompt, polite, professional. Keeps us informed and explains everything clearly.
The guys did a great, clean job and were very professional and friendly. Thanks again!!
Nice guy. Very courteous. Seemed to know exactly what to do and got right to it.
He has serviced many of my houses and is always looking out for me. I hope he never leaves!
Very insightful and helpful. They cleaned up the whole house!
Joe was very knowledgeable and courteous and does great work.
16MAR2024 Jason Brown Arrived for blue club no cool. Spoke with Dane about the systems performance. Yesterday the breaker tripped, when I reset it, the system never came on but there was a clicking. Inspected compressor, fan, contactor, capacitor, and all components at the AC. Found condenser fan motor shorted to ground. Spoke with Janie about my findings, we decided to move forward with the motor replacement under warranty. Disconnected power to AC. Will call with availability after the weekend. 18MAR2024 Jason Brown Arrived for previously discussed warranty condenser fan motor. Spoke with Dane about the scope of work. Disconnect power to equipment. Remove existing blade and motor. Install new motor with existing fan blade. Mount new capacitor to match fan. Wire in motor and cycle power. All amps good. Cycle equipment from thermostat. Button up equipment and clean up work area. System is operating properly at this time. However it is too cold to check the charge at this time.
Came out to perform preventative maintenance service on AC system. Discussed with customer about maintenance being provided, filters, and any issues they may be having. Customer stated that the system worked fine this winter, and just needed the AC tuned up. I cleaned the filters inside electrostatic cleaner. Inspected the blower assembly, motor, electrical components, evaporator coil, drains, and overall condition. Washed condenser coil thoroughly. Inspected the fan motor, compressor, contactor, capacitor, start kit and coil condition. Checked thermostat operation, wiring, amps, temperatures and pressures. Found system running just out of recommended ranges on pressure/temperatures. Discussed with customer about the system needing refrigerant. Customer approved adding a pound of refrigerant to system. System needed about .8lbs of refrigerant in 2022, and needed about the same amount this time. Added 15oz’s to system to get in proper ranges. Customer will call tomorrow to make payment.
Kianoosh M out for spring AC non club tune up on 2007 RUUD split system. Spoke with homeowner and filters were just changed. Checked attic insulation, ductwork, flue, dryer vent, blower, blower capacitor, drains and evap coil. Washed outdoor condenser of built up fibers and hair. Checked dual capacitor, contactor and cycled system on. Checked refrigerant pressures, fan and compressor, and temp split outside. The temps are cooler today but pressures seem okay. The blower wheel is dirty and could use a cleaning, the fan motor is reading out of range at 1.2/.8 amps. It does look like insulation was added since our last service. I spoke with homeowner about repair options and they are going to have their home warranty company look at the invoice to see what work is covered through them. I also talked about having Isaac come out for future services.
18MAR2024 Jason Brown Arrived for pac oaks thermostat call. Spoke with tenants about the breakdown. About 3 months ago the thermostat went out. It just went blank and never came back on. Inspected the thermostat that I found hanging by the wires, and partially pulled apart. Opened stat inspected board dusted off board and reassembled/ put back on the wall. Inspected furnace removed filter. Found fuse blown. Looked over board and components. Inspected AC. Found contactor coil shorted out. Traced wires and found where jacket has been torn and chewed. Called Katie with pac oaks for confirmation on repairs. We are approved to repair the stat wire, and replace the contactor. Disconnect power to equipment remove existing contactor. Install new contactor. Ohm coils. Cut back thermostat wire near eve. Remove vines from around the lineset. Splice new wire with wire nuts turned up, and reconnect to AC. Cycle system in heating and cooling from the thermostat. System is operating at this time. R
Came out to call for a system not heating or cooling. We were out recently for the maintenance on the system. I checked the unit over and found the air handler breakers in the off position. Discussed with customer about what I found and turned them back on. Proceeded to the thermostat to cycle the unit on and verify operation. System is now operating properly again.
Jake K. I arrived for a previous customer no cool call. I spoke with the homeowner and found that the drain line on the same system we cleaned out last summer is clogged up again and is overflowing into the drain pan turning the system off. I inspected the system and found the drain line to have a 1/8th inch of gunk stuck to the sides and is in every foot of the line. I explained the issue and the dear repair for the long run would be to install a condensation pump and to run a new tube to the drain in the closet for a shorter route. We determined that this was the best option. When I came back to install the pump I abandoned the old drain line and connected the furnace drain the primary drain and the secondary drain to the condensation pump. I ran the 3/8 hose and tested the systems draining capabilities and found it to be draining well.
Today I had the pleasure of conducting maintenance on a 19 year old Lennox system. Upon arrival, homeowner stated the system had been working fine. She stated that she has concerns of her drier vent possibly being broken. I went into the attic to find the drier vent disconnected without an angled coupling to route it outside. I started my check by replacing the filter and verifying cleanliness. I found the ducts, blower assembly, and evaporator coil was dirty and in need of cleaning. I then verified all amps temps and pressures. I found the blower capacitor failing after being replaced 3 years ago likely caused by the extra strain on the motor from the amount of dust in the assembly. I also found the inducer draft motor over amping. Manufacturer specifications state it is not to exceed 1.75 amps but I read it at 2.09 amps. I also found the gas valve out of manufacturer specifications. It is not to exceed 3.3 inches of water column but I read it at 4.12. I discussed my findings with the
Came out to call for a system not cooling properly. Customer stated that we were out recently for a maintenance on the heat and a duct cleaning. Customer said she turned the AC on late last week and noticed the system wasn’t cooling properly. I checked the system over and found the heat pump condenser disconnect unplugged. This was keeping the condenser to start up because there wasn’t any power to it. I plugged the fuses back in and checked operation. System was cooling properly after power was reset. Apologized to customer for the inconvenience.
Blue shield club heating maintenance. Joe(JC)Ritchal.) 03/18/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual heater maintenance. The customer didn’t have any questions for me and said that they had had some issues with the furnace not firing or staying lit the first try but that would start up again after that first attempt. I told the customer that I would take a look at it and see what was going on if anything. The customer wasn’t interested in having a hot water tank flushed. So I went ahead and got started with the maintenance. I checked the heat exchanger and the heating components along with the blower and ductwork. It was all in good shape as it is just four years old. I did find that the flame sensor was very dirty And after I cleaned it and cycled it several more times it didn’t have any issues. I also left new filters for the customer. And talked about search protectors with the customer. She said that she would hav
Came out to perform preventative maintenance on furnace. Discussed with customer about maintenance being provided, filters, and if they had any issues with the system. Customer hasn’t had any problems with the unit as of lately. I changed the filters located in furnace cabinet. Inspected blower assembly, motor, capacitor, electrical components in blower compartment, heat exchanger, burners, flame sensor, ignitor, gas valve, inducer motor, pressure switch and overall condition of equipment. Found the system to be fair condition. Blower assembly was overdue to be cleaned, and ignitor is reading close to resistance limit. Heat exchanger is still holding up, but is showing signs of heat stress. Discussed with customer about recommendations, and what I believe customer would benefit from. Customer and I discussed pricing and agreed to have the blower cleaned. I pulled the blower assembly and cleaned it thoroughly. Reinstalled the blower assembly and continued with service. Cleaned flame sen
Jake K. I arrived for a summer tune up on a previous customer. I spoke with the customer about the tune up and what we expected from the tune up. I first inspected the indoor system and found the evaporator coil to be rusted and the blower wheel to be dusty. I also found the heat exchanger to have some stress spots on the heat exchanger. I also found the insulation to have come loose and was laying over the evaporator coil blocking air flow across the evaporator coil. I then inspected the outdoor system and for the contactor to be blackened and pitted. I brought all issues that I had found to the homeowner and we discussed all issues and we decided to add a hard start kit at this time to help the compressor through this summer until we can replace the system next season. We did discuss the system replacement but for next February is when we are planning to look at replacement. We decided to let the system run with all original parts and we decide to not replace anything that was recomm
Jake K. 03-13-2024. I arrived to inspect a system we finished installing yesterday at 6pm. When we went to fire up and test the furnace they found that the induced draft motor was vibrating and making a loud noise and the flame would flutter upon start up and continue to run poorly with the same noise problem. I arrived about 4 pm the following day and spoke with the homeowner. I inspected the system and found the induced draft motors to still have the same issue. I pulled the motor off and turned it 1/3 rotation to see if the motor was just unbalanced from the brackets it was mounted on. This did not help or hurt the systems problem it was having. I then informed the homeowner that I have a OEM motor on order and I will be following up with carrier on the issue to stress her concern with the quality of the system and how she is upset with the experience going to Carrier from a Trane equipment. As of this moment we are waiting to the OEM parts and the homeowner is aware of the 3 day tu
Today I had the pleasure of conducting maintenance on a 5 year old carrier furnace and condenser unit. Upon arrival, homeowner stated that the system had been working fine and that he had filters waiting for me. I replaced the filters but found the ducts dirty and in need of cleaning. Homeowner agreed and scheduled duct cleaning for April. I then verified all amps, temps, and pressures. I found the system fully operational and in great condition. All conditions normal at the time of departure.
15MAR2024 Jason Brown Arrived for silver club fall tune up x2 spoke with homeowner about the systems performance. The heaters been working great and we’re ready to address the evaporator coil leak. Cycled equipment into heating, inspected package unit. Disconnect power to equipment remove blower assembly. Inspected heat exchanger and found it rusted with holes. Reassembled equipment checked all components with cooling. Washed condenser coils and checked temperature splits. System is cooling properly at this time. Inspected second floor furnace. Cycled heating at thermostat. Inspected heat exchanger, checked all capacitors and electrical connections. Measured temperature rise and adjusted gas pressure. 28 degrees low heat 45 degrees high heat. Reassembled equipment and tested all operations at the thermostats. Spoke with homeowners about the evaporator coil leak. Discussed replacement options. We decided it would be best to just replace the evaporator coil, and weigh in refrigerant. Mad
17MAR1024 Jason Brown Arrived for new customer no cool. Spoke with homeowner about the systems performance. I turned on the cooling the other day, and it just didn’t seem to be cooling very well. Cycled equipment into cooling after replacing homeowner provided filters. Moved outside to the package unit. Opened all panels, inspected heat exchanger, blower, water capacitor and charge. Found heat exchanger with lots of rust, and nearing the end of its life. Also completely out of refrigerant. Spoke with homeowner about repair vs replacement. Attached are discussed estimates. Jason Brown 4053238236