Jason Does a great job and is very courteous.
Serviceman was pleasant, professional and arrived at the designated time. He wasn’t hurried and performed a thorough inspection while taking time to explain the process and answer all of my questions. Overall, it was a very smooth experience.
Always great service at a fair price.
Checked everything in the attic vents.
Have been a customer for several years and am always extremely pleased with the courteous and professional service from everyone I have come in contact with.
I’m not at all happy with how this service call came down. First I was quoted 99 for service call and was charged double that which feel is excessive compared to other quotes I’d received. Secondly, I’m not sure “exactly” why the part was replaced and don’t have any details as to why and my wife didn’t understand why. But almost 300 was shocking and part and labor was not specified which was my first red flag. I will attempt to contact the tech but right now I’m not at all happy
Great work, on time, great personality! Enjoyed the visit
Kianoosh did an excellent job with the heater/ac service and duct cleaning. I would recommend Interstate without trepidation.
Isaac was very helpful, efficient and kept me in the loop throughout the entire service
Came out to perform preventative maintenance on heat pump system. Customer had the home built in 2018 and hasn’t had the system maintenance since it was built. Customer has taken care of filters and cleaned the outside unit off. I started my inspection with the equipment in the attic. Inspected ductwork, evaporator coil, blower assembly, motor, electrical components, heating elements and overall condition of equipment. Checked operation, amps, and temperatures of heating elements. Asked customer about any hot or cold spots in the home and he did state that the two rooms at the front of the home are opposite of each other. One gets too much air and one doesn’t get enough. I found the ductwork has dampers, so I was able to damper the guest bedroom down a bit. The office damper was completely closed. Opened damper completely and had customer check airflow to see if felt a difference and he did. The return duct work is undersized for the system about 45%. Due to the layout of the home, we
Silver club heating maintenance. Joe(JC)Ritchal. 12/07/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, burners, hot surface igniter, flame sensor, gas valve, gas pressure, gas line, heat exchanger, safeties, flue, cleaned flame sensor and performed carbon monoxide test. System is operating correctly at this time.
Arrived at the home due to the same issue of having a cold spot in the master bedroom after installing insulation. Customer stated that the insulation has helped but when it gets cold outside the room isn’t retaining heat. I started looking at possible issues that could still be causing the cold spots. Noticed that the windows in the master were very old and could feel air draft coming from windows. Also I’m thinking the insulation on the exterior walls of the home might have settled. Customer is having OG&E come out to do so,s sealing of windows and other things as well. Customer is going to request that they do thermal imaging done to see where the heat is being lost. Nothing on the heating and air side is wrong. It is working properly at this time.
07DEC2022 Jason B Taylor P Arrived for mini split lineset and high voltage demo owner would like the stat moved and mounted on the wall too. Disconnect power to equipment. Cut and pull lineset and high voltage. Mount thermostat to wall. Pull wire up through conduit tie in to equipment. Cycle system into heat. System is working and demo complete. Owner mentioned that he’d like to have us out early next year to look at another system.
Came out to perform preventative maintenance on furnace. Changed out customer supplied filters. Discussed filtration and better options for customer and ways to help keep his existing filters in place. Inspected the blower assembly, motors, electrical components, burners, flame sensor, ignitor, gas valve, pressure switches, safeties and overall condition of equipment in closet. Cleaned flame sensor and dust off the burners and components. Checked thermostat operation, wiring, amps, temperatures and gas pressure. System is heating properly within manufacturing specs. Customer had no other questions or concerns at this time. Thank you for choosing Interstate. Happy Holidays! - Isaac
I arrived for a club member fall maintenance. I inspected the system and found the same issues found in the past with the duct work being dirty and the blower wheel and evaporator coil needing to be cleaned. I checked all electrical components and gas pressures and found the system to be running well at this time.
I arrived for a club member fall tune up. I spoke with the homeowner and found that the system has been working but has a high pitch noise after it’s running for a while. I inspected the system and checked the systems amps gas pressures and run cycles. I found that the induced draft motor is running at 0.49/0.57 amps and the motor is raited to run no more than 0.40 amps. It starts to make noise when the system cycles into high stage heating. I recommended to replace the OEM induced draft motor before the motor completely quits. The homeowner agreed to replace the motor at this time. I picked up the motor and replaced the motor at this time. I also replaced the filters with some filters the homeowner provided.
Blue shield club heating maintenance. Joe(JC)Ritchal. 12/07/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, evaporator coil, compressor and fan motor, reversing valve, refrigerant charge, safeties, heat strips, and electrical connections and left new filters for the customer. System is operating correctly at this time.
Silver club heating maintenance. Joe(JC)Ritchal. 12/07/2022. Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, gas valve, gas line, gas pressure, flue, burners, hot surface igniter, flame sensor, safeties, cleaned flame sensor and performed carbon monoxide test. System is operating correctly at this time.
Jesse 9/23/22 arrived at job found loss of leg power turned all breakers and back on still no power customer is gonna call electrician to figure out why customer will call back for tune up when power is restored *customer not ready to finish the a/c tune up.
This is an estimate to replace existing 3.5 ton unit with a 4 ton system. Customer would like to keep system in existing location. Replacement includes: 4 ton 80% BTU Furnace with X-13 motor 4 ton high efficiency aluminum coil 4 ton 15 Seer2 AC unit Warranties: 10 year parts 10 year compressor 10 year coils 20 year heat exchanger 1 year labor
Blue shield club heating maintenance. Joe(JC)Ritchal. 12/06/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, inducer motor, burners, hot surface igniter, gas valve, gas pressure, gas line, heat exchanger, safeties, flue, flame sensor, performed carbon monoxide test, and left new filters. Gave the customer several estimates. System is operating correctly at this time.
Arrived at the home to provide 2 silver club maintenances. Was greeted by the customer and let in at the front door. The customer let me know one system was in the garage closet and the other system was located in the attic. Customer said the furnaces have been working properly to her knowledge with out issues. While preforming the Maintenance I checked all aspects of both heaters. Cleaned flame sensors, checked igniters for proper ohms, checked blower motors, induce draft motors, pressure switches, electrical connections, gas pressure, gas valves, burner assemblies, blower capacitors. Over all both systems are working proper with no issues and no repairs needed at this time. Systems did not have surge protection installed. Talked to the customer about the benefits and protection the surge protectors provide to the health of the unit as well. I do recommend getting surge protectors installed on both systems.
I arrived for a no heat call on a rental property. I inspected the furnace located in the attic and found that the flame sensor was extremely dirty and was not allowing the system to stay running for more than a few seconds. I cleaned the sensor and cycled the system on and found it to be running normally. I checked all electrical components and checked for carbon monoxide and found no readings at this time. I visually inspected the heat exchanger and found the heat exchanger to have some heat damage and running accumulating on the heat exchanger but no cracks or holes on the heat exchanger at this time. I also inspected the condenser to replace the system with the homeowners provided condenser and we will provide what materials and parts are not provided for the condenser replacement. I will be reaching out to the homeowner for approval for repair and the condenser replacement. I spoke with Terrance and we agreed to install the condenser that he is providing with our time and materi
Arrived to preform a silver club maintenance on a 2019 model Goodman furnace. I was greeted by the customers at the door and was shown the thermostat and also taken to the garage and shown the furnace that was located in a mechanical closet. While preforming the silver club maintenance I checked all aspects of the furnace. Pulled and cleaned the flame sensor, checked igniter for proper ohms and operation. Checked blower motor for proper amps and operation, checked inducer motor for amps and operation, checked all safeties, pressure switch, evaporator coil for cleanliness, heat exchanger for failures. Overall system is working properly at this time with no repairs needed at this time. System does not have surge protection installed, I did talk to the customer about the benefits of having insurance installed.