The technician that visited my house was professional and courteous. He took the time to throughly inspect and diagnose my current system. He was very polite and explained in detail and in layman's terms of what was going on. Never once did my ignorance deterr or discourage him. High quality individual and has earned his company a repeat customer. If this interaction was of any caliber of the work to be done, I'm not sure I would trust anyone else to do it. Finding an honest technician that simply wishes to help and make the end customer happy is an extremely rare occurrence during these times. Will certainly do business with them going forward based on this appointment.
Mike, the tech, was very nice and did a superb job.
Called this morning and got appointment for this afternoon. They called me about an hour later because they had a cancellation and could come earlier. Mike was very thorough with his troubleshooting and got the problem fixed quickly, explaining everything along the way.
Chris took good care of my equipment, focusing on a couple things of items that might be a problem down the road. Meets my expectations…every time!
Very detailed explanation of the problem.
Courteous, knowledgeable and I do appreciate the quick service call.
Performed preventative maintenance on 3 furnaces. Changed out filters for customer. Inspected the blower assemblies, motors, other electrical components, burners, heat exchangers, inducer motors, and overall condition of equipment. Cleaned flame sensors and brushed dust off the burners. Checked thermostat operation, wiring, amps, temperatures and gas pressures. All furnaces are heating properly within manufacture specifications at this time. Lennox unit had no visible cracks in the heat exchanger, but is showing signs of wear.
Silver club fall service. Homeowner maintains filters. Blower motor is ECM, run capacitor not required, hot surface ignitor checked good, cleaned and checked flame sensor, pressure switch checked good, lnducer motor run loads amps are within mfg specs, all limits and safeties checked good, manifold pressure was 1.5 in wc on low fire, 3.5 in wc on high fire, within mfg specs, air temperature rise was 40 deg, within limits. Carbon monoxide was 0 ppm. Recommended that homeowner purchase a carbon monoxide detector. Recommended that it be installed near tstat. System operating normally.
Ord October 18, 2021 I arrive to a silver club member for a three system fall tuneup upon arrival I greeted the customer and then went to all the thermostats turn on the heat and turn them up I did amp drawls on the inducer motorâ€˜s pulled and cleaned the flame sensors did amp drawâ€˜s on the hot surface igniter and then did amp draws on the blower motor checked all the blower capacitorâ€˜s and checked the gas pressure I did not have to make any judgments to the gas pressure and then tested overall system operations everythingâ€˜s working properly at this timeThank you for your business Mike T
Blue shield fall service. Homeowner recently replaced filters, left 2 filters. Blower motor run capacitor checked good, motor and wheel are clean, inducer motor run capacitor checked good, hot surface ignitor checked good, cleaned and checked flame sensor, pressure switches (2) checked good, inducer motor run load amps are within mfg specs, all limits and safeties checked good, manifold is 3.5 in wc, within mfg specs, air temperature rise was 47 deg, within mfg specs. Carbon monoxide 0 ppm. System operating normally.
Arrived on the 18th of October to conduct A fall tune up And a summer tune up For the furnace change filter check all contacts relays a's temperature sensors Temperature rise it had a 23ï¾Ÿ temperature rise it is electric heat. Could not check the charge since it's only 59ï¾Ÿ Check the contact or capacitor and heart start kit Everything's within manufactured specifications at this time. Furnace electric heat had 40 amps on the furnace. Total amps on condenser were 4.8 amps.
17OCT2021 Jason B Arrived to club member service call, spoke with John about what was happening. Their OG&E thermostat has been buzzing lately. After speaking with OG&E about it they were advised to contact us. When I inspected the thermostat I found no visible damage to the board, However there was a smell. ran system in all modes. When I tried to connect to the OG&E Network I received a network error. This thermostat is defective and can no longer connect to the OG&E Network.
17OCT2021 Jason B Arrived for new customer no cool. Spoke with William about systems performance. Cycled system on at thermostat. Inspected furnace. Found voltage to variable speed indused draft motor, but motor is not coming on, we will have to call for availability on Monday.
17OCT2021 Jason B Arrived for no heat, spoke with Dale about the systems history and performance. This is a Heat-pump air handler. Cycled system on at thermostat, then verified proper function at Condenser. Inspected air handler. Found 3amp fuse blown. Disconnected power at air handler. Replaced fuse. Found main power loose inside AH breakers. Tightened breakers and cycled system on. Checked all amps. System is running properly at this time.
16OCT2021 Jason B Arrived for for fall tune up. Spoke with Homeowner about systems performance. Cycled system on at thermostat then disconnect power at furnace. Pull blower motor and coil door inspect heat exhaust, capacitor and blower motor. Reinstall blower pull and clean flame sensor. Test all pressure switches, then reconnect power. Cycle system on in heating. Adjust gas pressure to 3.5 IWC. Inspect HSI, burners, and all safeties. Check amp draws, inducer, gas manifold, temperature split, and CO Levels. System is running properly at this time. I noticed some water spots on the wood under the flue, after speaking with the homeowner about it, the roof has been recently repaired. Inspected exterior flue, and found the cap and storm collar in good condition and sealed.
I arrived for a previous customer no heat call. They are selling their home and the inspected the furnace and cycled it on by the thermostat. The system can on in heat and ran with no issues. I cycled the system on at the furnace and found it to be operational with no faults at this time.
On October 15, 2021 I arrive to Blue Shield customer for a full tuneup upon arrival agree to the customer are then pulled nine washable filters out cleaned on reinstall them are then went to the heaters did Amp draw on the blowerCheck the capacitors checked gas pressure did amp drawâ€™s on the inducer motor pulled and clean the flame sensors Testedoverall system operations everything is working properly at this time thank you for your business mike t
Arrived on 15 October to conduct fall tuneups times three Blue Shield member.Started with the upstairs furnace had to adjust the gas pressure it was 5 inches water column and brought it down to 3.452 inches of water column removed cleaned and replaced flame sensor after cleaning it was at 4 DC millivolts. On the upstairs had to hand start the inducer motor it was locked up recommend replace the inducer motor. Also inspected heat exchanger on the upstairs and tested hot surface igniter checked all electrical circuits on system everything else on the system is within manufacture specifications as well as heat rise.Living room furnace gas pressure first fired up was over 4 inches of water column reduced it down to 3.504 inches of water column cleaned and reinstalled is currently running at 3.9 BC millivolts Tested hot surface igniter inspected heat exchanger temperature rose is at 36Â° manufacture specifications 30 to 60Â° living room furnace is running at manufacture specifications. Mast
I arrived for a gold member fall tune up. I spoke with the homeowners and found that the storm may have damaged the condenser. I inspected the furnace in the attic and checked all electrical components and all duct work. I forgot the return plenty to be undersized for this gas furnace. This is causing stress on the furnace and cause it to have a high temperature rise through the furnace. All electrical components are running properly at this time. We then inspected the condenser and found it to be in fair condition. The storm did not damage the condenser beyond itâ€™s normal use or age. I recommended to have the system replaced due to age.
Non club tune up x 2. Main house. Furnace. Blower motor is ECM, no capacitor required, motor and wheel are clean, hot surface ignitor checked good, cleaned and checked flame sensor, pressure switch checked good, inducer motor run load amps are within mfg specs, all limits and safeties checked good, adjusted manifold pressure 4 in wc to 3.5 in wc to bring within mfg specs. Cycled system with stat and checked operation, no problems noted. Carbon monoxide was 0 ppm. System operating normally. Shop. Heat pump. Blower motor is ECM, no capacitor required. Checked heat strip operation, all sequencers operating normally, heat strip amps are good at 20A x 2. Heat pump. Replaced weak dual run capacitor, contactor is good. I initiated defrost, reversing valve shifted to cooling mode and condenser fan motor shut down. 1 minute later reversing valve shifted back to rest position and condenser fan motor resumed operation. All amps and pressures are good. Unit operating normally.
Inspect home with modified ductwork. 6 ceiling Returns have been split up and connected to a return chase, filtered at side of furnace. It is evident the furnace is low on return air. Recommend disconnecting chase, and cutting a 2 14x24 return filter grills in living area and dining room to provide adequate return for unit. Would also cut in a base under the furnace and seal off the side the chase is connected to. Ductwork in attic is loosely connected and would need to be properly strapped and screeed together before we could attempt a cleaning, otherwise the chance for the ductwork to come apart while cleaning is high, and we would be unable to clean as much of the ductwork in current condition. Left additional estimates to repair and duct clean, as well as replace the supply ductwork.