He found the problem snd how to solve it.
Isaac was sent to my house to check on a problem with my water heater which had been worked on the day before by Jake. We had no hot water. Fortunately, it was an easy fix...the tank had not been returned to the “ON” position. Isaac checked to make sure we had hot water before he left.
Always professional and knowledgeable about any service you received.
Isaac arrived exactly at the time I requested. Very knowledgeable and explained the inspection and results.
Good service highly recommend fast service
During the last icy blast, my heater went out. Isaac work in subzero temps to get my heater going, and Brandon followed up with a permanent fix the next week. Polite, caring, considerate. My comfort was their concern.
Came out on a Sunday and got the furnace back up and running during the attic weather events. Top notch service and technician.
Our technician Brandon Nelson was awesome. Got our system back up and running on a day he didn’t even have to be working.
Came out to perform preventative maintenance on furnace for customer, but also inspect an issue he had as of yesterday. Customer stated that the system wasnâ€™t turning on at all after yesterday when it quit working. I checked system over and found the 24v fuse blown. I did a thorough inspection of the low voltage wiring and found no issues in the wiring or thermostat kicking the system on. Asked customer if heâ€™s used the AC recently and he didnâ€™t recall turning it on, but his wife was the one home when it stopped working. I checked ac low voltage wiring and found no issues with the wires being tampered by the dogs. I checked resistance on the contactor coil after testing the ac and blowing another fuse, and found the contactor coil is bad. I discussed with customer about repair needed and customer approved repair. I replaced the contactor and tested AC again, low voltage fuse wasnâ€™t going out anymore. I continued on with the furnace maintenance. I changed the filter for customer
Came out to call for a customer not having hot water after we wrapped the lines with heat tape and fixed the humidifier. Hot water tank is a tankless hot water tank, and the power was off. Customer didnâ€™t know that it wasnâ€™t on and wasnâ€™t told that tech had turned it off. She didnâ€™t know how to turn it back on. I turned tankless back on and checked the hot water in faucets. Customer has their hot water back.
I arrived for a non member heating to much call. I first inspected the system and found the thermostat to be in the off position and the system not running. I then inspected the entry way thermostat and the downstairs thermostat. I found the downstairs thermostat to be working properly. I found the entry way thermostats to be working but the display light would only come on when you pressed the body of the thermostats to the wall. It is not make a good internal electrical connection. I then cycled all zones on and check all electrical dampers. Zone 1 has one damper. Zone 2 has two dampers controlled by one thermostat. Zone 3 has one damper. I cycle all zones on one at a time to check that each thermostat is only operating one dampers on at a time. Zone dampers 1-3 are opening and closing with all demands given from 1-3 thermostats in heating and cooling modes. I check the bypass damper and for it to be operating properly with the air pressures per what zone was open/closed. We had a is
Performed preventative maintenance on electric air handler for customer. Changed filter below the air handler. Inspected the blower assembly, blower motor, electrical components, heating elements, evaporator coil and overall condition and operation of equipment. Blower wheel is fairly clean and amps on blower motor are within range. Capacitor for blower motor is reading 7.0/7.5 mfd. brought to customers attention that it will need to be changed most likely come next service. Heating elements are in good shape, and amps on all elements are in range as well. System cycled off properly by thermostat. System is operating within manufactured specifications at this time.
I arrived to inspect a complete system replacement. I inspected the indoor and outdoor system and found the system to be a 46,000 btu condenser and a upflow 100,000 btu gas furnace. The home is a 1838 sq ft. I bid to replace a upflow 70,000 btu gas furnace and a 48,000 btu 16.5 seer condenser. We will replace the disconnect on the outdoor system and replace all exposed armaflex that insulate the refrigerant lines indoor and outdoor. We will also put the outdoor system on riser legs to help keep the system clean and up to code per local and state codes. We will install the indoor system with new gas piping and a new power supply. Our system will be inspected by a licensed state inspector to assure you the homeowner that the system we installed will be up to local and state codes. If you have any questions please contact us and I will do my best to help you out in anyway possible. Jake Kring.
1yr part 1yr labor warranty on motor only
Came out to call to address issue with upstairs thermostat. Customer stated the thermostat was not operating properly, even after changing the batteries. Found the R terminal on thermostat not allowing power into the thermostat. Jumpered wires to ensure there were no issues with the wiring. Discussed with customer about replacing thermostat, and went over options. Customer wanted to replace both the upstairs and downstairs thermostats with the Honeywell T6 programmable. Took old thermostats off the wall and installed the new ones. Set up thermostats according to equipment and operations. After I set the thermostats up, I went over programming with customer and set up program for them. Showed customer how to operate the thermostats and also tested all functions to make sure equipment was operating properly. Discussed with customer about maintenance plans for the units and the benefits of having them on a routine to decrease breakdowns and keep them running efficiently.
I arrived to inspected a system that was not heating properly. I found the system to be running in heat pump mode only. I checked the systems wiring and found the W1 terminal to not be wired in at the thermostat or at the air handler. I wired the system to operate to W1 on auxiliary heat. I cycled the system on and checked each heat strip to be running at 21/23 amps per heat strip. I left the system operating to the homeowners set up.
Duct cleaning inspection. Home has a new system installed by another company in June 2020. Customer has had an issue of excessive dust since system was installed. Customer mentioned some ductwork on south side of home was increased and wyes were replaced with straight runs. Inspected ductwork plenum and equipment in attic. Supply plenum is composed of duct board and has a severe lean to the west, due to weight and pull of attached ductwork. This pull has opened the metal tape / mastic seal along the front edge opening to attic air. More than likely after inspecting master bathroom supply, the excessive dust is likely coming from the gap in the plenum. Recommend replacing duct board plenum with a sheet metal plenum and reattaching ductwork. Also recommend having air ducts cleaned. Left an estimate for both jobs and customer is going to go back with original company to see if plenum work can be warranties. Customer will call back when they are ready to have duct cleaning or both jobs don
I arrived to inspect a system to replace and flip into the attic. The homeowner was sick at the time any did not want me in the home. I only could inspect the system from the attic and from outside. If we need to I will be happy to come back out to measure all rooms to supply the air flow to all rooms so we can correctly install the supply duct to all rooms and balance the air to all rooms. They have a 2400 sq ft home with a 48,000 but system. We will install a 60,000 btu system with a optimum plus condenser with a deluxe two stage gas furnace and a 61,00. Btu evaporator coil. We will build a base for the system to set in the attic with a drain safety pan and a new flue out the roof top. We will install new plenums with all new duct. We will install a 14X14 return duct into the master bedroom room and add another 12X24 duct to the home to properly bring air into the new system. All supply ducts will have dampers to adjust all air to all rooms. We will come backs within one year to comp
Performed preventative maintenance on furnace for customer. Customer replaced filter recently. I inspected the blower assembly, blower motor, electrical components, heat exchanger, burners, flame sensor, ignitor, gas valve, inducer motor and overall condition and operation of furnace. Furnace is close to 22 years old, and is still in decent shape. The heat exchanger has some hot spots, but no cracks were found at this time. The inducer motor amps are starting to rise, but still within range. Customer stated that they are interested in replacing the system and moving it into the attic. Customer allowed me to take a look in attic to make sure there is enough room to make that happen. Came to the conclusion that it can happen, but advised customer to have us out to do an estimate and go over options.
I arrived to hold up our end on the agreement that the homeowners and Jake made when the system shut down during the last winter storm. I ran the heat tape and re insulated the drain line. I then payed the $1000 back to the homeowner and left the system running operating as normal. The heat tape on the drain line in unplug and the hose is aware of this and that he will need to plug it in the first 2-3 days of freezing weather.
Came out to call for a system making a lot of noise. Customer stated that the system was making noises and wanted checked out before it gets warm enough to use it consistently. I checked over the system and found the system operating but the compressor starting to struggle. Compressor megaohms are reading at about 100, which state the compressor terminals are getting weak. I also checked the capacitor, contactor and hard start kit on the system. Capacitor was good, but the contactor and hard start kit were worn out. Seeing that the system is 20+ years old, I went over repair vs replacement options. Discussed with customer about the benefits of the replacement, and that the repair would be a short term fix. Customer wanted to do repairs for now and look over the estimates I gave him to replace the system. I replaced the contactor and hard start kit on AC. Started it up and checked operation. Compressor amps are still high, but within range. Canâ€™t guarantee how long the parts will help
Arrived to no heat service call and performed system evaluation. Found Ptrap and drain to 90 percent furnace frozen solid. Unthawed Ptrap with hot water. Drainline will need to thaw out. Cut line per customer request. System is draining into auxiliary pan and into bucket for time being. Collected service fee customer wants us to comeback after thaw out.
10yr part 1yr labor