Brandon was great at his job and customer service. It was a pleasant experience.
Jared was prompt, friendly, and informative!
Interstate hvac gets ALL our business due to speed of service, pricing and quality of care. Brandon does most of our work and we have nothing but good things to say about him and Interstate heating and air. Save yourself aome time and trouble and use them.
Humidifier works great, house much more comfortable.
Issac was out to look over my furnace today, he always does a great job, he’s been out to not only my house but my mothers as well, interstate heat and air is just simply the best, always kindhearted.
I arrived for a non member no heat call. I first inspected the system and found that the blower motor was overheating and leaking oil. I also found the capacitor to be completely depleted. I let the system cool off and cycled the system back on with a new capacitor. The motor came on and the system is heating normally. We did not have the proper motor brackets to mount a new motor. I told the homeowner that if the motor fails within 30 days we will replace the blower motor on the package unit and subtract the $221.85 capacitor replacement from the blower motor cost. This will also have no diagnostic cost to install this same blower motor. The homeowner signed up on a white and blue club plan. The package unit is on the white club plan but it does not have any duct on this system. The main system to the home is one we installed and we and we are going to use the free duct cleaning from the white plan to cover the duct cleaning on the split system we installed.
I arrive to a customer not here for a shop furnace. During inspection of the unit I found that the pressure switch was not closing due to the end-user we are rusting and falling apart. I am from the customer the issue and has declined all repairs said he will go buy another new shop unit.
10yr part 1 yr labor
I arrive to perform a blue member furnace tuneup. I checked all amp draws voltages resurfaced flame sensor blower wheel is slightly dirty inducer is just about to start over amping and is making a loud noise blower cap is within spec the blower motor is dirty and a possibility of leaking oil system does have rust on it. Recommended to the customer to replace the inducer before failure customer mentioned they would rather purchase a furnace once everything fails. Once everything fails.The furnace is operational as of today. Need to bring out extra 12x12 filter on the next visit.
Arrived and found system operational preformed a test and verify on system the evaporator was clean but the blower motor bearings are going out and wheel needs replaced. In the total out look of the system I would reccommend total replacement duct work and all the ductwork has fallen apart where an animal has chewed through it thereâ€™s needs to be a walk way to get to the system and there will be continual breakdown until system is replaced. We also informed customer that we would not be liable for the pre exsisting hole in the ceiling.
I arrived to a customer no heat. During inspection of the unit I found that the blower motor was not operational which was causing the furnace to kick into a lockout due to the overheating of the heat exchanger. I found the Molex plug to the motor module to have a loose connection. The customer has purchased a blue membership today and I performed the tuneupTightened up the loose connection and checked all amp draws voltages gas pressure resurfaced flame sensor and igniter is within manufacture specs both inducer and blower motor are camping properly blower motor is showing no signs of leaks blower wheel is fairly clean. I cycled the system several times with all operations being normal.
Lit water heater for customer. Customer red shield member. Suggest having water heater serviced and customer would like heater service too. Customer would also like camera inspection to back bedroom. Customer had doctors appointment and had to leave before work can be performed. Customer will call in soon to schedule.
Rescheduling to make TXV repair then will perform both tuneups
Performed fall service on two 80% furnaces. Changed filters on each system and checked amps on all motors gas pressure cleaned flame sensors both systems look good recommended a surge protector for the system in the garage and discussed iaq products
Homeowner did not show.
I arrived to a customer no heat. Customer was mentioning that the furnace blower was running and the inducer was going but no heat was coming out. During inspection I got three flashes from the control board which would indicate a pressure switch not closing while inducer is operational. I found the port for the draft inducer assembly to be plugged up. I informed the customer of the issue and she has purchased a blue membership. I performed furnace tuneup and cleared out the build up that was in the port. I checked all amp draws voltages gas pressures resurfaced flame sensor igniter is within spec blower capacitor is in spec blower wheel is clean or motor is showing no signs of leaking oil and is amping properly. I cycled the system several times with all operations being normal.
Arrived to no heat service call to variable speed dual stage American standard furnace. Found bad control board. Will get pricing and availability in morning and follow up with customer. Returned 12-2-20 with control board update kit with ignitor. Prior circuit board was superseded. Install new American standard control board with 120v ignitor. Wired up system. Tested unit. All motor amp draw in range. Flame sensor is clean. Cycled unit multiple times to insure that all safeties are working and unit running as designed. Customer recently changed filters. Blower and evaporator are clean. System is heating as designed at this time. Put new schematic diagram for board and conversion sticker on unit door.
Came out to call. Customer stated that the system was working the other day, but now it isnâ€™t. I checked system over and found the roll out switch for the furnace is charred. I tested system and found that the flame is rolling out on the first and second cell and is engulfing the burner compartment. The heat exchanger cells are rusted and deteriorating. The system is from 1999 and in serious need of replacement. Let owner of property know the hazard of running it, and that I strongly recommend that the package unit be replaced due to age and current condition. Gave customer estimates for a new package unit.
Arrived and found systems gas valve not opening. Called carrier checked warranty status system has ten year parts through carrier. Went to carrier picked the valve replaced valve gave customer options about shield program customer decided to go with a red plan paid monthly. Turned system on and it fired was not able to cycle from the thermostat due to the alarm person replacing the thermostat system was operating correctly When jumped at control board.
Arrived to call back I was here yesterday. Found ignitor not quite lighting gas. Adjusted ignitor to get in gas stream better. Cycled unit 15 times to make sure it lit every time. System lit on every cycle. I believe issue to be fixed. No charges to customer.