He was great. He was a professional. He told me what he was doing and explained what needed to be done.
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Jason Brown knows the ac business! I request his service anytime I need to have Interstate. He was on time. He was professional. He answered all of my questions. He was very detailed.
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Kevin is highly professional and highly knowledgeable. He explained what he was going to do. He did it in a timely manner and let us know if there were things that needed to be done.
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Jeremiah was so helpful! He was methodical in his work and very professional. The “before and after” pictures proved it! Thank you so much!
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Kevin, was friendly, courteous, professional and was very thorough In doing his work at our home!
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Technician was knowledgeable and efficient. And explained everything about the HVAC system to me while he was here.
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Jake was on point . Did a in depth check of our system . Walked us through what needed to be fixed . When asked about a new HVAC system , have us several options . He did an awesome job .
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Jason was an excellent and friendly technician. He took the time to really explain what was happening with my unit.
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Jeremiah Velasquez did a extremely good job and was very polite and helpful, he was very professional and did a excellent job covering the furniture and cleaning up Thanks for taking the time for giving excellent service
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Very knowledgeable and pleasant! Would like Isaac to service my heat and air every time!
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No cool. Joe(JC)R 04/26/2024 I arrived to a call with a customer, said the system was icing up and not cooling the house. I found that the system was low on refrigerant, and I got the go ahead from the customer to add up to 2 pounds of refrigerant before looking for a leak. I added a pound of refrigerant to the system and got the subcooling with the required range. This system is now cooling the house and I went over, the cost of searching and repairing the leak with the customer and also the costs and benefits of our club plans including the red club plan and it’s included pound of refrigerant.
26APR2024 Jason Brown Arrived for recent install no cool. Inspected furnace, coil, and AC. Found drain line clogged and float switch tripped. Cut drains open. Flushed with 64 oz water. Cleaned out float switch cup and cycled cooling. Added pan treatment replaced 14x30 filter. Checked refrigerant charge. After inspection cleaned up work areas and verified again that the system is draining. Everything looks great temperature delta reading 19 degrees and system cooled 5 degrees while performing inspection. Sorry for the inconvenience guys, you’re good to go now!
Blue shield club AC maintenance. Joe(JC)R. 04/26/2024 Performed full system evaluation and safety inspection. I arrived from the customers, annual AC maintenance. The customer didn’t have any questions for me and said that the system which was two years old was running well and didn’t have any concerns. I washed out the condenser, then changed the filter and checked the furnace and evaporator coil. The evaporator and furnace were both in good shape and running well. I didn’t check the condenser which is also in good shape and running well. The customer didn’t have any questions for me and I talk to her about protectors and she said that if I sent an estimate, she would show it to her husband and they would think about it.
26APR2024 Jason Brown Arrived for blue club summer tune up service. Spoke with Dale about the systems performance. It’s working well. Inspected furnace and evap coil. Found blower wheel quite dirty, and capacitor running weak at 8 out of 10 mfd. brushed out evap coil and moved to inspect the AC. Pulled all panels and washed out coils. Removed compressor blanket and washed it and the compressor. Reassembled the AC and measured all amps and pressures. Capacitor contactor and hardstart are working well. Buttoned up AC. and spoke with Dale about my findings. We decided to go ahead and take care of the blower wheel and capacitor. Opened furnace and pulled blower assembly. Brushed out wheel and blew out motor with nitrogen. Wiped down assembly and reassembled the equipment. Cycled cooling to verify operation. System is working to the best of its abilities at this time.
Performed dryer vent cleaning inspection for the Sabin family. Introduced myself to Mr. Sabin Once arrived to job. Mr. Sabin Wanted to dryer vent cleaning because he Had one about a year and a half ago. After discussing with him, what a dryer vent cleaning would be In full details, step-by-step, I went ahead and inspected and realized that the dryer vent hose that’s connected to the dryer itself (dryer is stacked on top of washer in hallway of home) Is unattached to the driver vent discharge that leads to the outside. The outside is the only way to clean because it is in a basement in a crawlspace. That is not accesible to me. I took photos and showed Mr. Sabin What I had found and let him know that we will need to get someone that can fit in the crawlspace to reattach it in order for me to get it cleaned. I also let him What time would possibly be in order for us to get back out there ASAP And also possibly wanting something that’s more of a permanent solution to the issue in a crawls
Red club AC maintenance. Joe(JC)R. 04/26/2024 Performed full system evaluation and safety inspection. I arrived for the customers annual AC maintenance. The customer didn’t have any questions for me and said that everything has been working well. I arrived and washed out the condenser and got started with checking the furnace. Jeremiah arrived shortly after that to perform the dryer vent cleaning, but was unable to as the dryer vent hose was disconnected inside the skirting of the house’s crawlspace. I finished checking the condenser, which was in good shape and running well. Jeremiah told the customer that we would have to find a time for somebody to come out and crawl under the house to reconnect the dryer vent. It is a very tight and small crawlspace though system is in good shape and running well and I didn’t see any issues. I also change the filter for the customer, The system is operating correctly at this time
Today I had the pleasure of conducting maintenance on a 4 year old Carrier systems. Upon arrival, the homeowner stated that system had been running fine. I started by verifying system cleanliness and found some dust and minor debris in the ducts from the sheet rock when the home was built. I then verified all amps temps and pressures. I found the compressor inrush (LRA) out of manufacturer specifications. It is not to exceed 109 amps but I read it at 127.1 amps. I discussed my findings with the homeowner who would like to discuss with her husband. All conditions otherwise normal at this time.
Jake K. 04-26-2024. I arrived for a warranty recall from a tune up. I inspected the system and found the drain line to have not been put back in the correct position. I payed the drain line down and the system came on and ran well.
Jake K. 04-26-2024. This bid is to remove two complete systems and install two 5 ton carrier gas furnace paired with a heat pump. We will remove the old duct work u dear the house and in the attic. The exsisting duct ran in the walls will remain the same. We will re connect to the duct in the walls. We will install both condensers per state code. We will install both furnaces per state code. We will hall off all old equipment. The system will come with a 10 year parts warranty and a 1 year labor warranty. The duct work will have a life time warranty excluding damages from acts of god and other contractors damaging duct crawling under the home. The system will have dampers on all trunk lines off of the plenum. All duct work will be strapped per the homeowners liking and per code. We will run all duct as straight and level given the space to work in and obstacles through the attic and crawl space. We will seal all flex duct and metal duct connections to try and get 100% sealed duct syste
26APR2024 Jason Brown Arrived for summer tune up service. Spoke with Cathy and Benita about the systems performance. We’re still using the heater over here too. Cycled the equipment on at the thermostat. Inspected furnace and coil. Verified capacitor, blower motor, and all amps. Replaced 14x25x1 filter. Cycled equipment into cooling disconnect power to ac wash out condenser coils. Reassemble ac, check pressures/ electrical connections and components. All reading within manufacture specs delta T is at 19 degrees. System is operating normally at this time. Cleaned up work areas, washed condenser pad, and set thermostat back to 78 degrees. Thanks guys I’ll see yall In the fall!!
Jake K. I arrived for a system not running. I inspected the system and found the wire harness on the control board to not be sending 24V through the control board. I loosened the zip ties and the control board made connection. The system stopped having issues at this time with the change. We will watch the system and see how it preforms now.
26APR2024 Jason Brown Arrived for blue club summer tune up service. Spoke with Cathy about the systems performance. We haven’t really used the Air conditioner this season, but the heater worked really well this winter. Inspected furnace, coil, blower assembly, and electrical components/ connections at the furnace. Washed condenser coils, checked all components at the AC. Found fan side run capacitor reading 1.5/5 with homeowner permission we went ahead and replaced the capacitor. Replaced 2 14x24 filters. Charge readings 25/25 super heat at a 66 degree ODT. 20 degrees temperature delta. System is operating normally at this time.
Today I had the pleasure of conducting maintenance on a 12 year old Amana systems. Upon arrival, the homeowner stated that they had just replaced the filter but haven’t turned on the ac yet this season. I started by verifying system cleanliness and found the blower assembly and ducts dirty and in need of cleaning. I then verified all amps temps and pressures. I found the system operating within manufacturer specifications. I discussed my findings with the homeowner who would like to discuss with her husband. All conditions otherwise normal at this time.
Callback. Joe(JC)R 04/25/2024 I arrived to a complaint of the thermostat, not lighting up or responding. I found that the thermostat was for an unknown reason that bringing on the heat every time I tried to start and there was a short that was causing the system to shut down for minutes at a time and then start back up. I replaced the thermostat at no cost to the customer and fixed the pinched wire.
Today I had the pleasure of conducting a 1 time air conditioning tune up on a 5 year old Goodman systems. Upon arrival, the homeowner stated that they had just bought the home and they wanted to address some of the concerns the inspector found and to get an overall evaluation on how the system was doing. The first thing they showed me is that there is no proper location for the filter to be used for the return. The existing filter was in the furnace directly under the blower assembly. They showed me the return vent that was in a coat closet nearest the furnace but didn’t have a filter vent. I recommended a filter cabinet be installed under the furnace for ease of access. I then verified system cleanliness and found the blower assembly and ducts were dirty and in dire need of cleaning. I then verified all amps temps and pressures and found the system inrush (LRA) out of manufacturer specifications. It is not to exceed 77 amps but I read it at 82.4 amps. I recommend adding a hard start k