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The service and the technician were excellent. Job was done efficiently. Tech was polite and knowledgeable.
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Jake came out to give an estimate on a whole home HVAC replacement and I couldn’t be happier with his service. He was extremely knowledgeable and thorough in his inspection and made great recommendations to ensure my new unit would be as efficient as possible. He was patient in answering all my questions and not once did I feel like he was just trying to make a sale. He genuinely wanted to do what would be best for me and my home. I can’t wait for my new system to be installed!
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Jason Brown (Interstate Heating & Air-conditioning’s technician) did his job excellent during the estimation processes. He has been kind, considered, respectful, and knowledgeable person. I am very satisfied.
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Very kind and quick. Only thing I'd say is please don't put the box of painters tarp on top of gaming consoles. Please use the table. Other than that, great work and very professional.
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Isaac is always very prompt and courteous. He’s thorough in system checks and I trust him.
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Jason is always professional and friendly and helpful. Takes his time and does the job right!
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The tech carefully explained the situation with the duct and that all is fine with the system. He was one of the folks who did the install and is an excellent rep for your customers. Please pass on our thanks
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Tom M. 2-25-25. Silver club furnace maintenance. Cleaned flame sensors and set gas pressure. All electrical components test within manufacturer specifications. While visually inspecting the heat exchanger noticed the larger furnace is cracked in two spots. I have shown the customer on my camera at the furnace as well as photos. He has refused to sign the heat exchanger failure form and stated he doesn’t want to take any action.mi have advised the customer there is no Co entering the home at this however I have recommended not running the furnace due to a potential health and safety concern due to the heat exchanger being breached.
Blower amps in emergency heat mode. 4.44 amps/6.8 Compressor amps 12.4 amps/18.3 Condencer fan amps 1.4 amps/2.8 Compressor capacitor 58.7 / 60 range 56.4-63.6 Jake Kring. 02-25-25. I arrived for a previous customer system inspection on the heater and air conditioning system. I first inspected the heat and found the system to have undersized duct work with a high static pressure. This system is a 4 ton system with 20 KW of heat. One heat strip is open electrically. This heat strip could have burnt in two due to the low airflow and the excess heat the system is producing. I also inspected the ac and checked all electrical components and refrigerant charge and found the system to be a R22 system but the refrigerant charge is just about perfect at this time. The systems evaporator coil is extremely rusted and I did inform the homeowner of the issue with trying to remove the coil to clean the system. The blower and evaporator coil are dirty and we discussed the systems biological grow
25FEB2025 Jason Brown Arrived for silver club fall tune up service. Spoke with homeowner about the systems performance. They explained that it’s working well, however the filter needs to be replaced. Inspected horizontal equipment. Disconnected power to the system and inspected the primary and secondary heat exchangers. Verified evaporator is clean. Cleaned flame sensor, ohmed HSI, and checked through safeties and limits. System has an automatic gas valve, no adjustments necessary. Cycled heating in high and low stages. Verified heat rise and static pressure. While I was inspecting the system I noticed there is no drain pan beneath the furnace. Without an emergency pan, if the furnace has any draining issues it may result in water damage. I also notice the drains are not insulated and heat taped. This is a preventative measure to prevent the drains from freezing in extreme weather. Discussed findings and recommendations with homeowner. We decided to let it be for now. Cycled equipment
Tom M. 2-25-25 Blue shield furnace maintenance. Replaced air filter. Cleaned flame sensor and electrodes. Blower capacitor and bearings are good. Capacitor reads 9.6. IDM amps .9. Flue Co 10 ppm. Inspected the heat exchanger noticed no issues. All components test within manufacturer specifications. System is heating properly at this time.
02/25/2025 JeremiahF Arrived on site and went over scope of today’s service with the client. Uninstalled existing flashing. Cut roof penetration to the full diameter of the flashing cone. Re connected flue and sealed everything on the roof top with silicone. Ready for inspection
Austin 2-25-25 Completed the inspection of the package unit on the heat side of the systems operation, to ensure everything is working to the manufactured speculations of efficiency, and during the visit after checking all of the corresponding parts, it was all working exactly how it should be with no issues at this time. I had asked the homeowner about swapping out the filters if they had them and since they didn’t, I suggested that I could swap them out for them if they wanted to pay the additional amount for us to get that taken care of and they wanted to get that taken care of , so I was able to pick up the filters and get that swapped out for him, and during that inspection of changing filters and cleaning the return vents I did discover that inside of the returns are a very thick cake debris inside which will cause the system to struggle and have a lot of issues working how it’s designed which is never a good thing I further inspected all the ducks as best I could in the floor
25FEB2025 Jason Brown Arrived for blue club fall tune up service. Spoke with staff about the systems performance. They explained that it’s working fine. Disconnected power from equipment. Inspected heat exchanger, evap, and blower wheel. Cleaned flame sensor, and ohmd HSI. Restored power and checked through all safeties before cycle the system on. Verified inducer motor and amps. Gas pressure is at 3.45 and heat rise ~50. Flame is good and burner crossover clear. Allow system to run for ~15 min and then checked for monoxide. 0ppm CO Detected. Checked run capacitor and all duct connections. Replaced 16x20 fresh air filter and both 14x30 filters. System is heating properly at this time. I did however find several concerning rust spots and rings on the furnace. I would recommend replacing it before these become an issue. I’ve attached photos and videos of my findings. Please give me a call with any questions at 405-323-8236 thanks guys!
Tom M. 2-25-25. Blue shield furnace maintenance. Air filters are clean. Cleaned flame sensor. Blower motor bearings are good capacitor reads 7.6. Set gas pressure to 3.5 inwc. IDM amps .9 Flue Co 19 ppm. Inspected the heat exchanger noticed no issues. All components test with manufacturer specifications. System is heating properly at this time.
Dryer vent cleaning. Joe(JC)R. 02/25/2025 I arrived to perform the customer’s dryer vent cleaning. The customer is having it done because the house is being sold and it was requested by the house inspector. I inspected the vent and cleaned it out. I made sure that no more lint was coming out. I took pictures of the vent after cleaning it.
Jake Kring. 02-24-25. I arrived for a tune up on roof top systems. I inspected the units and found the front south east system has a fracture in the heat exchanger and this is causing the system to have a flame role out when the blower motor cycles on. This can also leak carbon monoxide into the air stream. I recommend to replace this system due to age and condition.
24FEB2025 Jason Brown Arrived for call back on recent repair. Spoke with Mrs Mary Henry about her systems performance. She explained that the first time I was out it stopped heating, and then came back, and then this morning she woke up and the home was cold. Cycled system at thermostat and watched ignition process. Found gas valve not opening. Checked voltage to gas valve and found board providing 28v. Rewired gas valve tested pressure switch, switch closing at -1.4 iwc, drains are clear. Cycled gas valve several times, cycled furnace many times. Ran furnace for 15 min checked heat rise, verified blower motor amps and run cap. System is heating properly at this time. Discussed findings with homeowner, we decided to hold off on replacing the gas valve at this time.
Jake Kring. 02-24-25. I arrived for a club member system replacement estimate. I inspected the system and found the system to be in a garage closet with under sized duct work on supply and return duct. We discussed the location of the system and found that it’s a upflow in a garage closet. I explained how we can put the system in the attic and gain far better airflow to give the system a better and longer life. We decided to bid the system and put the system in the attic. I explained the new duct sizing and why we need more return cut ins and that the new grills will be sized to replace the two way grills without any sheet rock replacement or patches. I will be following up with the homeowner tomorrow.
24FEB2025 Jason Brown Arrived for blue club fall tune up service. Spoke with homeowner about the systems performance. They explained that the system is working fine, and that they barely run the heat. While I’m here customer requested I inspect the AC as the home has been hit by lightning. We first replaced the filters, then inspected the furnace. Surge protection is good, inspected heat exchanger, blower wheel/ motor, inducer, and flame sensor. Restored power to system and checked through all safeties. Cycled heating and verified gas pressure. System is heating properly at this time. Inspected AC disconnect power to equipment then check all electrical connections. For burns or damage. Check contactor, capacitor and hardstart. Mega ohm compressor and check over fan motor and blades for damage/ cracking. Energize system and check fan and compressor amps. Verify charge. Today I am not seeing any damage that could be caused by lightning. I do recommend replacing the hardstart and cleani
Tom M. 2-25-24. White shield furnace maintenance. Air filters are clean. Cleaned flame sensor and electrodes. Set gas pressure. Idm amps .7. Blower motor capacitor and bearings are good. Inspected the heat exchanger noticed no issues. Flue Co 12 ppm. All components test within manufacturer specifications. System is heating properly at this time.
Jake Kring. I arrived and found the pressure switch to have failed. The pressure switch has a restriction filter and the part was broken and had the head of the part missing and it was compressed closed. I got the system working for now but recommend to replace the pressure switches in the system. I informed the homeowner and we decided to go ahead and get the part ordered and they should be here at the end of this week.