I Was not happy with the increased price of the filter.
Isaac came within a couple hours of calling, fixed the problem and was very helpful! Wonderful service!
Our tech was great! He was very personalable, friendly and professional. He gave great advice on caring for our system and explained why certain things needed to be done. He actually watered some of our outdoor plants from excess water in the hose he used to clean our ac unit..."rather than wasting it in the grass." It was an awesome experience! Thank you!!!
Jason did a very complete & thorough job servicing our units.
I had a very specific day/time frame when they could come. I was sent pics of what was up (needed coil cleaning) and I was given a quote of over $1200 on the high end. I agreed and scheduled for the next week. Mike called and said he didn’t have to do near as much as originally thought and the total price was less than $500. He showed me the cleaned coil and did a walk through with me to check how well the vents were blowing. Great service, great price. Super nice technician!
As usual, Interstate Heating sent a highly qualified technician for the biannual check. Chris did a super job!
Jake is very professional and kind
Arrived for blue club AC tune-up. Performed AC tune-up and inspection and found everything to be in good shape. Blower motor capacitor and blower motor are reading in range. Evaporator coil is clean. Outside the capacitor and hard start kit check out good. Compressor and fan motor are pulling proper amps, and the surge protector is functioning properly. The condenser was also washed and pressures were checked and everything is in range. No major hail damage was found and the unit is ready for summer. Only recommendation is for a pan treatment to help keep the drain line clean and prevent any backups from occurring.
I arrived for a blue member ac pm. I first spoke with the homeowner and found that the blower motor is making a grinding noise when it starts up. I first inspected the furnace and found the blower motor capacitor to be in working range. The blower motor bearings are tight and the motor is pulling locked rotor amps upon start up. He motor is slow to spin and is in poor condition. I also inspect the evaporator coil and found it to be rusted and to have oil spots on the face of the evaporator coil. I then inspected the condenser and found the contactor to start to chock up and started loose itâ€™s points on the contactor. I also found the system to be running low on refrigerant at this time. I made all issues aware aware to the homeowner and they are to talk above getting the systems repaired or to get the system bid for replacement. I offered to bid the system for replacement at this time but they are waived on other situations to straighten out befor we bid a new system at this time. We
This is an estimate for a 3 1/2 Ton AC and Air handler system with ductwork. Customer chose the Carrier 16 Seer with the X-13 Airhandler. We will be replacing all equipment, lineset, emergency drain pan, plenums and redoing returns. We are to make the 14x24 returns into 14x30 returns and make the return ducts 16â€. We will also be adjusting the layout of the supply ducts. Existing duct work will be used, just adjusting tap sizes and adding a couple wyes to free up plenum space. Warranties: 10 year parts 10 year coils 10 year compressor 1 year labor
Performed preventative maintenance on AC system for customer. Changed out air ranger filter in master bedroom and also adjusted louvers to help keep filter in place and from making noise. Inspected blower assembly, motor, electrical components, evaporator coil, ductwork and overall condition of equipment in attic. Cleaned condenser coil thoroughly. Inspected fan motor, compressor, contactor, capacitor, coil and operation of condenser. Checked thermostat operation, amps, temperatures and pressures of condenser. System is cooling properly within manufactured specifications at this time.
Performed preventative maintenance on AC system for customer. Changed air ranger filter in cabinet for system. Inspected blower assembly, motor, electrical components, evaporator coil, drains, ductwork, and zone system. Cleaned condenser coil thoroughly. Inspected fan motor, compressor, capacitor, contactor, and hard start kit. The hard start kit on system was starting to fall apart. Made homeowner aware of what I found and recommended replacing it to help keep the compressor going. Customer approved replacement. I replaced the hard start kit with a new one. Checked thermostat operation, wiring, amps, temperatures and pressures of condenser. System is cooling properly within manufactured specifications at this time. Customer asked me to adjust a vent that was in the main entrance. I flipped the grill 180 degrees to move air a different direction.
On May 12, 2021 arrive to a new customer nonmember upon arrival I checked the thermostat I then went to the condenser and checked the condenser found that the dogs are chewed on the wire underneath the service panel I checked and fix the wires the system kicked on and started running I test the system operations everythingâ€˜s working properly at this time thank you for your business Mike t
Arrived for 2 zone blue club member AC tune-up. Washed both condensers and changed the filters. Refrigerant pressures check out good on both units. Unit for office/entrance area is all pretty clean and blower motor and capacitor check out good. Unit for exam area blower motor checks out good and evaporator coil is clean Concerns: 1. The unit for the break area is very old but is working. Recommend getting a quote on replacement 2. Blower capacitor for exam room unit is reading low 8.4/10 recommend replacing 3. Condenser fan motor for front and office unit is pulling close to max rated amps 1.48/1.52. Keep and ear out for any squeaking from that unit. If some is noticed recommend replacing before it completely goes out. Overall the units are working properly and cooling well
12MAY2021 JB Arrived for spring tune up. Discussed system performance with Karen. Cycled system on at thermostat. Inspected blower motor, amps, coil, and cleanliness of furnace cabinets. Verified integrity of float switches. Found condenser coils to be clean and free from any vegetation or debris. Washed out condenser coils. Inspected electrical components. Hard start,capacitor, and contactor are functioning properly and in within specs. Fan and compressor amps well within manufacturers requirements. System is performing properly at this time.
On May 12, 2021 arrive to a silver club member for a spring tuneup upon arrival I checked the thermostat and itâ€™s operations are then went to the Furnace did amp draws check capacitor blower motor and blower wheel I didnâ€™t check the filter seen that was dirty and recommended replacement customer agreed are then went to the condenser I did amp draws I checked capacitor I washed the system everything is working properly at this time thank you for your business Mike T
Came out to perform a tune up on system for customer. Customer stated that they havenâ€™t had it serviced in a couple of years. I inspected the filters, blower assembly, motor, capacitor, electrical components, evaporator coil, drain and overall condition of equipment in closet. Washed condenser coil thoroughly. Inspected fan motor, compressor, contactor, capacitor, condenser coil and operation of system. Checked thermostat operation, wiring, amps, temperatures and pressures of condenser. AC unit was running below recommended manufactured specifications according to data plate. Needed to add refrigerant to get it back in range and to help system cool home more efficiently. Customer approved charging the AC with refrigerant. I added 1.3lbs of 410a to get proper superheat. System is now cooling properly. Recommended maintenance plan to continue keeping system maintained for efficiency and effectiveness of the unit. Customer prepaid for blue plan, and we used this call as their first visi
12MAY2021 JB Arrived for spring tune up. Discussed system performance with Deborah, she reported an odd sound from the condenser and stated she was concerned about its condition. Cycled system on at thermostat. Inspected condenser and found condenser coils clogged with grass and dirt. Washed condenser coils and pad. Inspected all electrical components and found capacitor reading a little low on the fan side. Inspected furnace and coil. Coil clean, blower cabinet and fan cage clean. Capacitor and fan amps all within specs. Float switches are working properly and no signs of refrigerant leaks or water. After discussing AC capacitor condition and probable cause we decided to go ahead and replace the capacitor. Cycle system on in heat, cycle system on in cooling. System is running properly at this time. Motor 4.2/7.9 Cap 7.5/.5 Cabinet clean Coil clean AC Contactor good Compressor amps 6.2 Fan amps .9 Capacitor 2.5/5 38/40
Or May 12, 2021 arrive arrive to a previous customer nonmember upon arrival customer stated that the unit wasnâ€™t doing anything in any mode I went to the air handler and found that the main high-voltage going into the unit was chard and melted in the wire nuts on the unit were gone causing one leg of power not to make full contact I cut out all the burned and melted stuff reconnected the wires and tested system operations I check the heating and cooling both work like they should everything is working properly at this time thank you for your business Mike T
Arrived for blue club AC tune-up. Checked blower motor capacitor and blower motor amp draw which are both in range. Compressor amp draw and fan motor amp draws are in range as well. Low ambient temperatures made getting exact refrigerant pressures difficult but they do look good. Condenser was washed. Main recommendation is doing a pan treatment every year due to the soot buildup to help prevent any clogged drain lines. Also recommend a surge protector to help protect the unit from surges. Overall the unit is functioning properly and the condenser and filters are clean and ready to go for summer
Came out to call for a free second opinion on a system not functioning properly. Customer had another company out recently to check on the matter and stated that the control board was bad and needed to be replaced. Company quoted him a price and he felt that it seemed pretty high. They also gave him a quote for a new system that also seemed high. Told customer that I would verify the issue and discuss his options with him afterwards. I checked the system over and found the control board not operating. Transformer was sending proper 24 volts, but nothing was coming on. The plug to the control board is faulting out. I discussed with customer about what I found and went over pricing of repair and possible other options. Customer stated that he would like to just go with the repair for now, and plan for replacement later. I installed a new universal control board on the furnace, and changed out the ignitor as well. Cycled system on and checked operations to make sure system was functioning
Arrived for blue club AC tune-up. Checked the blower motor and capacitor on the furnace and everything checks out good. Evaporator is clean. Outside the capacitor and contactor checks out good. Compressor and fan motor amp draws are good as well. Changed both 14x24x1 filters and cleaned the condenser outside. Recommend doing a pan treatment that comes with a 1 year no drain clog warranty. Overall the unit is working properly with no major issues found.