upstairs Goodman split AC. at arrival, found that the drain line was clogged and caused water to fill overflow pan, which shut down power to the system. cleared the line and got system up and running. once running, found that the outdoor unit was very dirty and restricting air flow. quoted to clean the outdoor unit for better performance. customer agreed and also asked for the downstairs to be cleaned. cleaned both. upstairs system is now running and cooling very well.