10119 Chapman Hwy
Seymour, TN 37865
865-290-0990

Local Reviews
for sevierville, tn

Rated 5.0 out of 5 stars based on 6 customer reviews

Great Customer Care

They really do there best to take care of their customers.

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FAST and EFFICIENT

Wow! Our over night rental froze up late Friday night (things always happen that way). I called Jack Frost AC at 8:00 am on Saturday morning. They answered right away (thank you Doris) and Don was at the rental at 10 am (great guy). Best AC service we have had in Sevier County.

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Fast response, great job!

Keith Ravenelle and his crew were on time, efficient, and skilled. They removed our old system and had the new one installed and working in just a few hours. I highly recommend Jack Frost for all your HVAC needs.

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Tune Up

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Excellent service!

Reasonable price for dependable professional service and knowledgeable technicians. They work around cabin occupancy in a timely manner and provide a thorough accounting of service. I highly recommend their work and have been a satisfied customer since 2003.

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Best customer service around!

We had some problems with our heat pump back in December, when it was 5-10 degrees for about 8 days straight. Originally it was going to take a $900 part to fix the unit. Keith, the service tech came out to put the part on, and instead, was able to work around and get us heat by changing out a coil, a much less expensive fix! No heating and air company has ever gone the extra mile to save us money like that. He also informed us we had a defrost board going bad, but we could make do for a while with that. Yesterday we got up to 75 degree temps, a warm house and whatta you know, the cool air wouldn’t kick on. Our board bit the dust and we had no a/c. I contacted Delores at the office and Keith was already at our house today, with a new board! The one it needed cost $800 but he got us a universal board, hundreds cheaper and ended up rewiring our whole Trane system to make the board compatible...plus put us in a new thermostat. We had cold air in an hour! I’ve also had the pleasure of meeting the owner, Don and the office manager Delores. These are some top notch folks who care about your heating and air needs, and not just trying to rip you off. Overall, our experience was fantastic and a real blessing! If you have a problem like we did, absolutely call Jack Frost. You won’t be disappointed! 🙂

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Job Locations
for sevierville, tn

Donald H.

Donald H. Job Checkin

Installed Guardian 3 Ton 14 Seer AC with 95% Gas Furnace in Seymour.

Installed Guardian 3 Ton 14 Seer AC with 95% Gas Furnace in Seymour.

Donald H.

Donald H. Job Checkin

Installed York 2.5 Ton 14 Seer Heat pump System in Sevierville.

Installed York 2.5 Ton 14 Seer Heat pump System in Sevierville.

Donald H.

Donald H. Job Checkin

Working on a Guardian 2 Ton Heat Pump System at Little Valley Resorts in Sevierville.

Working on a Guardian 2 Ton Heat Pump System at Little Valley Resorts in Sevierville.

Keith R.

Keith R. Job Checkin

Found that the installers had run #10 wire from disconnect to unit which isn’t large enough to handle to amp for a 10kw heater. So looks as if instead of correcting they just disconnected the Em heat low voltage wire to keep em heat from coming on. Retired with #6 wire and wired up low voltage so Em heat is working properly on Nordyne System in Sevierville.

Found that the installers had run #10 wire from disconnect to unit which isn’t large enough to handle to amp for a 10kw heater. So looks as if instead of correcting they just disconnected the Em heat low voltage wire to keep em heat from coming on. Retired with #6 wire and wired up low voltage so Em heat is working properly on Nordyne System in Sevierville.

Wes  E.

Wes E. Job Checkin

Installed new OEM in a Nutone 2 Ton Heat Pump Cond Unit in Sevierville.

Installed new OEM in a Nutone 2 Ton Heat Pump Cond Unit in Sevierville.

Donald H.

Donald H. Job Checkin

Installed 2 New 2 Ton York Heat Pump Split Systems in The Preserve.

Installed 2 New 2 Ton York Heat Pump Split Systems in The Preserve.

Donald H.

Donald H. Job Checkin

Came out to give estimate on a York 2 ton package unit


Donald H.

Donald H. Job Checkin

Working on a Guardian 2 ton split system heat pump in Sevierville Tn 37862


Donald H.

Donald H. Job Checkin

Installed new Guardian 2 Ton Heat Pump Systems today in Pigeon Forge.

Installed new Guardian 2 Ton Heat Pump Systems today in Pigeon Forge.

Keith R.

Keith R. Job Checkin

Checking out a 20yr old Airease split ac unit in Sevierville.


Donald H.

Donald H. Job Checkin

Installed new Guardian 14 Seer Heat pump System in Sevierville.

Installed new Guardian 14 Seer Heat pump System in Sevierville.

Donald H.

Donald H. Job Checkin

Worked on Kenmore 2 Ton Heat Pump System in Sevierville, found dirty filter.

Worked on Kenmore 2 Ton Heat Pump System in Sevierville, found dirty filter.

Donald H.

Donald H. Job Checkin

Installed new York 4 Ton 17 seer 5 Stage Heat Pump System in Pigeon Forge.

Installed new York 4 Ton 17 seer 5 Stage Heat Pump System in Pigeon Forge.

Donald H.

Donald H. Job Checkin

Installed new York 4 Ton 17 seer 5 Stage Heat Pump System in Pigeon Forge.


Donald H.

Donald H. Job Checkin

Installed new York 3 Ton Heat Pump System in Sevierville.

Installed new York 3 Ton Heat Pump System in Sevierville.