Excellent as always for the past 30 plus years!
Overall Experience
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Professionalism
Support Experience
Knowledgeable
Cleanliness
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Satisfaction
The best service, the tech was prompt,efficient and very knoledgable , very patient with any questions...
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Clean polite friendly crew. Answered all my questions.
Overall Experience
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Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Worked through brutal heat. Great experience. Would recommend to anyone!
Overall Experience
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Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
The salesman Ron was very knowledgeable about the products that were offered, and what was best for me. The installation team was very professional and energetic! They came across a small problem during the installation (non-technician related), but overcame it quickly with no extra cost to me! They even completed the job a day early!
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Not so happy about the delay in getting to my fix my unit. I was told by someone in the parts dept. last Thursday that when part came in he would notify me and get repair done,I waited till following Tuesday to call same person ,then he told me part was in but no one was available to do the work! I informed him I had the platinum service plan,he said everyone is busy and he would get back to me.That is when I called the service manager,he called me back and said he was sorry and someone would be out next day,thank goodness.
Overall Experience
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Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
wonderful services will continue to use
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Replaced older equipment with new equipment
Replaced older equipment with newer system
Replaced older equipment with newer system
Replaced older equipment with newer equipment
Replaced older equipment with newer equipment
Replaced older equipment with newer system
Replaced older equipment with newer system
Replaced older equipment with new equipment