W Emaus Ave
Allentown, PA 18103
6107975347

Local Reviews

Rated 4.9 out of 5 stars based on 4026 customer reviews

Not so great anymore

Jack Lehr has serviced our heat pump for years as well as installed a new one when needed. We relied on their honest and reasonable service. Now we do not feel that way. This time they came out with long list of recommendations, they went in to our basement closet where our water heater is located even if we did not ask them to and recommended some service and repairs for it. we wonder if we can count on their recommendations anymore.

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

Very good

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

Great service

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

Timely & professional service

Very personable service person explained things when asked

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

Thorough service

Very thorough job on our A/C system by our tech.

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

Shelby

Shelby is a very polite and courteous employee. She listened to what we had to say. She was efficient and caring. Our mini was serviced several times and this time I had questions regarding same. She answered everything and suggested that additional work was required to address my concerns. She is a very worthy employee. A "keeper".

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

On time, superb work performance and not pushy

Technician explained work being done and what more I should do to help maintain system. Set up appointment to have sales team from Jack Lehr come out to review potential replacement of current 21 yr old system.

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

Great Services, knowledgeable and friendly technician

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

Satisfied

The technician that was doing the spring checkup on my heat pump discovered that I needed 2 pounds of refrigerant. I was very surprised because the system is less than 2 years old. I called the office and they sent out another technician to check for leaks. Both technicians were very knowledgeable and answered all my questions. Positive experience despite the problem.

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

Excellent job

  • Overall Experience
  • Prompt
  • Professionalism
  • Support Experience
  • Knowledgeable
  • Cleanliness
  • Response
  • Satisfaction

Job Locations

Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed electrical maintenance


Sara R.

Sara R. Job Checkin

Performed residential maintenance


Sara R.

Sara R. Job Checkin

Performed residential maintenance