Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Our regular maintenance service was scheduled quickly and in time for the summer season. Our service technician was friendly and well qualified in performing all the service tasks. I felt the service was thorough both inside the home and the outside equipment. Well worth the money charged.
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Heat air system put in Feb 2009. Husband change filters twice a year.....no other service needed. Decided to get the maintenance program this year as my husband is seriously ill and unable to do any maintenance. Tech mentioned we needed 3 lbs of 410 refrigerant, in his opinion was excessive and possibly we have a leak. In my opinion if the refrigerant was never checked 3 lbs was not excessive, but said he could use a leak finder to locate a leak. I put my trust in his suggestion and paid the $245. When all was done he could not locate a leak. Felt I was taken advantage and paid for a service that was not necessary.
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Nothing keeps the Traine running like a well trained Jack Lehr service technician.
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction