Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Received a quote on grounding/bonding our above ground pool. We have had installed and replaced over a period of 20 years. We are not up to standard. Tech was on time, professional and explained situation throughly. We will be going forward with this but next spring.
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Shelby is an outstanding tech. It took to long to be contacted and scheduled to do the tuneup. Contact to do it was made by customer not Jack Lehr.
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
I requested a brochure on the service plan I purchased. I was told one would be mailed to me. I have not received it. I would appreciate receiving this information by mail as soon as possible.
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Hearing not functioning well and responded quickly on customers need.
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Mark did a fine job and even went through a practice I have with the humidifier and noted it on his report.
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Jack Lehr responded on the day of calling in no heat and made necessary repairs. Noticed other items in need of repair which were repaired on a timely basis in addition to Fall PM work. Kudos to Sam.
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
Trevor was knowledgeable and very personable. Great experience and great service
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
After taking out a service contract .I found out certain cleaning arenot covered to the price of 300.00 dollars
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction
We were very pleased with the overall experience of working with this company. The price and the convenience were exceptional!
Overall Experience
Prompt
Professionalism
Support Experience
Knowledgeable
Cleanliness
Response
Satisfaction