Overall Experience
Quality
Experience
Punctuality
The technician was prefinal and Curtis. He was very knowledgeable with the work performed.
Overall Experience
Quality
Experience
Punctuality
Matthew the tech was very professional in the service rendered, he explain the situation with my HVAC and corrected it. Thank you
Overall Experience
Quality
Experience
Punctuality
Homes is in bad shape. Lots of things need to be done before heating and air is done. Could not get in touch with customer
- Customer informed tech that two mini splits were installed with government support; one operates the living room area and the other operates the master bedroom. - The home is equipped with a non-operational straight AC condenser and furnace with case coil. Condenser and case coil were manufactured in 2006; the furnace appears to be 25-30 years of age with bad signs of rust and corrosion. - Tech inspected duct work and found several locations where insulation is lacking. Found one 6” metal duct disconnected from trunk line near furnace. Found what appears to be an old evaporator coil installed in series with the trunk line that must be removed. - Tech recommends replacing the furnace on account of age and condition, and replacing portions of the duct work, if not the whole duct system. - Tech could not diagnose AC system due to no power available from the breaker box to the condenser disconnect. Customer will inform us when power has been restored after an electrician performs nece
Fan limit switch was closed as should be and not bypassed. System is running.
Sold 2.5 ton Goodman gas pack and return replacement.
Performed routine maintenance per energy savings agreement. System is operating properly at the time of maintenance. Both Heat and cool modes were functioning correctly during the maintenance. Delta t observed on todays visit was 20 degrees. Some concerns the tech had were pertaining to the contactor and capacitor. The contactor is showing some pitting defined by black markings on the connections. Tech recommended replacing and quoted 234 plus tax. In regards to the capacitor, both the fan side and compressor side were testing weak. Tech recommended replacing and quoted 365 plus tax. Customer replaced both and tech collected for parts.
