Joshua was great. Took his time and did a through job. Very personable friendly nice young man.
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Thorough and competent service on my routine maintenance! Landen was great. (Sorry about all the leaves that had accumulated in my AC unit!)
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Jackson and Sons has always provided outstanding service with our HVAC. Our technician today, Arturo was the very model of professionalism. Knowledgeable, polite, insuring that we understood what he was doing and the benefits to the overall system. We simply couldn’t be more pleased!
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The company stands behind their work and their technicians are knowledgeable and experienced.
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Really appreciate the punctuality, reliability, and courtesy of J&Sons technicians. They're the best!
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Explained everything that was done. Extremely professional
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Tech performed ESA, Tech recommended updating thermostat due to age and thermostat being difficult to operate due to buttons sticking or not registering. tech found no other issues with system at todays visit. Compressor is testing good and no leaks have been detected. System is back on and operating properly at this time. Customer renewed service agreement.
-Performed CMA Filter Change on 2 dehumidifiers and 2 rooftop package heat pumps. Performed minor repair on damaged drain line. Primed rooftop drain line traps as appropriate.
-Performed CMA Filter Change at 4 air handler locations.
Tech installed hard start kit with 1-2 ton connectors and found start amps now down to 31. This will prevent overheating on startup.
Tech found contactor pulled in but compressor and fan not running. Tech found 250 v at line side but 0 v at load due to bugs in contactor. Tech replaced contactor and checked other components. System in now operating properly. Customer agreed to premium maintenance agreement.
Tech found insulation under unit filled with water and ceiling tile damaged. Tech found trap clogged with rust, and primary and secondary pans both rusted out. Tech inspected compressor and found melted terminal connections. Terminal kit needed. Due to price of repair age of equipment and type of refrigerant, tech recommends replacement. Field supervisor notified. Condenser breaker turned off to prevent further damage, but customer requested leaving it on. Auxiliary pan and terminal kit estimates attached. Office will send over estimate for primary pan.
Tech replaced coil, pressure tested, pulled a vacuum and recharged system. Tech found high head pressure and cleaned condenser coil. Head pressure dropped from 347 to 185 R22. System is now cooling properly.tech uploaded before and after pressures.
Performed ESA, tech recommended hard start kit to improve the life of the system. Evaporator coil has signs of rust but found no leaks also ohm’d out compressor and windings are within spec. Tech highly recommends installing a hard start kit. Homeowners stated they will discuss about it together.
Coil replacement 6-7k due to age and condition of system repairs are not recommended. Customer needs to talk it over with wife
Tech performed esa, unit working properly
Tech performed esa, unit is working properly
FOUND SYSTEM ALMOST VOID OF REFRIGERANT. LOCATED LARGE LEAK AT BOTTOM OF HEAVILY RUSTED EVAPORATOR COILS. COMPRESSOR WINDINGS WITHIN CAUTION RANGE. INSTALLED WITH HOME IN 2012 ACCORDING TO MR. NANCE. COSTLY REPAIRS NOT RECOMMENDED DUE TO AGE/OVERALL CONDITION. HANDED OVER TO FIELD SUPERVISOR.
Tech performed esa, replaced capacitor with turbo after customer approval
