Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
If this was the Olympics. Jackson and son would get the gold metal hands down.
Overall Experience
Quality
Experience
Punctuality
TECH PERFORMED CMA INSPECTION ON 1 PACKAGE AC SYSTEM. TECH PERFORMED FILTER CHANGE OF 2-20x20x1 FILTERS. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Tech was informed customer had gone under house saw duct laying on ground and taped up the end. Tech found a animal had got to the flex and made a big hole causing it to collapse. Tech tech found where customer had taped the tip. Flex is in poor condition will require to replaced. Tech quoted out 25ft of 12in flex customer will call us back if she wants to move along with repair.
1/6 825 condenser motor shaft has play and is vibrating, tech made supports to help with vibration. Tech recommended replacing motor under warranty customer wants to hold of stated he will keep an eye on it. No charge due to recent visit
Tech performed ESA, tech found no issues at todays visit, system is back on and operating properly at this time.
Ran wash machine and dish washer nothing leak man state he did have to tighten up nut on p trap then lady ask if we could snake the line did snake by her request.
FOUND FAILED DUAL RUN CAPACITOR. REPLACED CAPACITOR AND CYCLED SYSTEM WITH NO FURTHER CHALLENGES. RECOMMENDED ESA MAINTENANCE.
Tech found drain clogged. New blower is running normally, but outdoor unit is cut off at primary float. Cleared drain with nitrogen and flushed with a gallon of water. Found no further issues with system. Brushed indoor coil. Thoroughly rinsed outdoor coil. Removed permanent filter from AHU. Tenant replaces filter in ceiling. Got pictures of all supply and returns. They look normal. System is clean, draining and cooling. Sent pics to property owner. No charge for callback.
REPLACED WARRANTY VARIABLE SPEED BLOWER MOTOR, AND PERFORMED ESA ON (1) CARRIER SPLIT HEAT PUMP. SYSTEM UP AND RUNNING WITH NO CHALLENGES. SPOKE WITH MR. KIRBY. BILLING FOR TODAYS INVOICE.
FOUND VARIABLE SPEED BLOWER MOTOR FAILED. INSTALLED TEMPORARY 1/2HP 1075RPM BLOWER MOTOR SET TO MEDIUM SPEED UNDER CIRCUMSTANCES PER OFFICE. MRS. KIRBY APPROVED TO ORDER VARIABLE SPEED MOTOR AND RETURN TO REPLACE. $632.00 PLUS TAX.
Spoke with customer over the phone. Wanted ball park figure for single wide system replacement. Only staying in single wide another couple years and does not want to invest converting over to package system.
Upon arrival customer stated system is blowing warm air and compressor is not starting. Tech found common wire left unplugged from common terminal on run capacitor. Tech plugged wire back on and started compressor. Amp draws are within spec, system is back up and cooling. No charge per office.
Performed first time ESA. Removed leaf’s and scrubbed off accumulated grime of the inside and outside the system. Tested system is heat and cool, indoor blower motor sounded like the inner bearings were starting to loose lubrication, recommended to monitor and recheck during the next ESA visit for proper operation. Amp draws within specs. Indoor evaporator coil was clogged up with dog hair, grime and some insulation, tech suspects rodents are the cause of the insulation. Recommended UV light to improve air quality and removed the remaining growth from the indoor coil, costumer declined for now. System operated in heat and cool as it should upon departure, tech was unable to gather delta T due to dogs inside the home.
Tech found no difficulties at this time. System is heating properly. I’m
GAS TANK IS EMPTY CAUSING DUAL FUEL SYSTEM TO FAULT OUT WHEN AUXILIARY HEAT IS ENERGIZED. GAS COMPANY IS SCHEDULED IN THE MORNING. CUSTOMER WILL KEEP SET-POINT LOWER AND RESET AS NEEDED UNTIL GAS IS FILLED.
Full service maintenance on a Goodman package heat pump, changed filters, washed coils and cabinet. No heat strips, checked motor amps, capacitor, T-stat.