The service was excellent! The young man very professional.
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Norman was very insightful and extremely practical for our family.
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I appreciate Derek coming to fix the issue from the Maintenance service on the 22nd!!
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Dalton installed my new replacement Trane unit. He did a great job and answered all my questions. Very personable. System runs great.
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Ronnie cleaned both systems and advised of problems with the main system. He advised he would send a supervisor out to talk to me about the problems and a solution.
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Tech was great with my dogs and worked quick and efficient during the service
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Tech performed esa on trane package unit, found no challenges at todays visit. Customer extended esa
Burnt indoor blower motor windings and rusted blower wheel, shaft may be seized in with the blower wheel. Indoor blower motor has a broken support. 1/2 hp 1085 3 speed blower motor. Replaced blower motor and tested. Switched wiring to correct blower wheel rotation. System is cooling with a 14 degree delta t, coils are dirty and system is slightly low on refrigerant.
Found disconnect plug did not have fuses installed. Added (2) 30A fuses to disconnect and cycled system. Monitored pressures on 1st time startup and found slightly low. Added 1LB of R410A to achieve proper specs. System up and cooling. Also installed return grate per Sebastian. Installed (4) surge protectors.
Tech returned to tighten lose connection on capacitor
Tech performed esa oon trane split heat pump, tech found disconnect at air handler getting line voltage but mo alowing it through to air handler, another tech is on the way for further diagnosis. Customer extended psa for 2 systems.
Tech performed esa on trane package unit, found no challenges at todays visit. Tech recommended replacing uv bulb, customer declined.
Tech found burnt fuse upon arrival, replaced and temporarily installed a fuse breaker to diagnose low voltage short. Found 2 LPCO wires making contact with suction line, causing an abrasion in wire casing, exposing copper wire. Repaired exposed section of wire and replaced tube fuse with 5A blade fuse. After running system for 15 mins, tech observed suction pressure was a little high (see photos) but superheat and subcool were not far off the mark. Advised customer to keep an eye on the system and let us know if it needs more attention.
Tech serviced and cleaned unit, system is back up and cooling with a delta t of 20+ degrees, tech found no challenges at today’s visit, customer would like office to call her on Monday about replacing ductwork.
Tech wash and serviced unit. Tech found no issues at this time. Tech recommended a hard start kit, but due to the age of the system the customer did not want to invest. The customer wants to let it go for now. Customer changes and uses their own filters. System is up and running with a delta t of 20.
Duct system is in between floors. Only way to help with hot areas is to install mini split in each area customer said she will call us back
Tech washed and serviced unit and found no challenges at this time. System is cooling with a delta t 20+ degrees.
-Customer states system has not been cooling to satisfaction recently. Arrived to find system operating upon arrival. Supply temperature at kitchen vent 56. Return temperature at air handler 74. -Customer has recently replaced air filters and cleaned outdoor condensing coil. Some hardware missing at condenser and panels not secured properly. -Found evaporator coil and drain pan highly dirty. Observed water below drain pan in blower/electrical compartment. Drain pan highly dirty and has some water in it. Suspect drain pan may be overfilling and activating float switch during heavy load. Customer approved cleaning of drain pan. -Recommend maintenance be done on system to clean evaporator coil, properly reassemble outdoor unit, and address any condensation issues.
FOUND PVC COUPLING HAD COME LOOSE UNDERNEATH INSULATION CAUSING WATER TO DRIP NEAR DOOR WHERE DRAIN LINE EXITS. NO DAMAGE DONE BASEMENT IS CONCRETE. GLUED FITTINGS AND TESTED DRAINAGE WITH NO FURTHER CHALLENGES. WARRANTY.
Carrier R22 package unit. Mausoleum unit . 10+ years old, out of warranty. Found the indoor blower motor (1/2hp 230v 1085rpm) seized with a broken motor support bracket and a rusted shaft that is seized on to the blower wheel. Compressor is checking out on the caution level ( inner windings are closer to failure) compressor failure is expected, R22 system, tech was unable to check refrigerant levels for now. Tech spoke with heather over the phone and would like to receive a solution by one of our field supervisors. System is down as of now. Heather approved house call over he phone.
