Nestor Alvarez serviced our Trane unit earlier this month. He was completing his training, at that time. Nestor was very professional. He will be an asset to Jackson and Sons. Thank you Nestor.
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I’m very happy Jackson and Sons has added a plumbing division. Their technicians are always very knowledgeable and service oriented. Norman Adubato was excellent.
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We are so pleased with the manner of service and the respect that was shown will recommend your company to anyone thank you so much
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He was real nice and respectful. He was able to answer any questions I had without hesitation. He explained what he had done and the results of the maintenance.
Response from Jackson & Sons:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Matt was conscientiousness and had a good work attitude.
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Tech performed service on arcoaire gas package unit. Tech was unable to perform inside work due to customer request. Also, left estimate for today is maintenance agreement renewel day. Tech left pen and notepad as well as (1) 20x20x1 filter at front door. Found no other challenges at today’s visit.
Tech performed ESA service and replaced filters. System is new and has no issues at this time.
Tech performed maintenance service on a split system. Tech found capacitor running really weak for the compressor side (21.10/45) value. Tech recommended replace the capacitor but customer didn’t approve. Customer will call the office for PSA renewal.
Tech performed maintenance service on a carrier package unit. Not other challenges at today visit. Delta t is within specifications.
Tech performed service on carrier split system. Delta t is within specification and customer is satisfied with today’s service. Found no other challenges at today’s visit.
(Duct Only) Install New Duct System 2.5 Tons W/Return Includes Plasma Air Quantity: 1
Tech returned and replaced inducer draft motor, techs checked full cut system on and cycled system operation, techs swapped high found no issues with system at this time. Bill has been payed already.
Tech performed service on trane package unit. Customer renewed maintenance plan. Delta t is within specification and customer is satisfied with today’s service. Found no other challenges at todays visit.
Tech performed ESA on 1 system, found no challenges at today’s visit system is operating properly. Customer was not home at today’s visit stated he will call back in to renew agreement, tech didn’t have any filters will need to return and drop of 2 20x30x1 filters.
Tech performed maintenance service on trane package unit. Tech couldn’t get access to ductwork due to ductwork enclosed in garage. Customer renewed esa plan. Tech set up plumbing to replace hose bib. Delta t is within specifications.
Tech performed ESA. Found no issues. Tech recommends adding surge protection to system to prevent potential damage from lightning strikes and power surges. Customer approved.
Tech washed and serviced unit and found unit to be extremely dirty tech pulled and throughly cleaned blower along with evap coil tech installed new condenser fan blade found a previous service call unit is up heating properly after todays visit. Check was written for more then amount owed credit account for next purchase.
Tech replaced a condenser fan motor and capacitor, tested heat mode afterwards. System is back operating with normal amp draw. Tech left the system set on 65 heat per customer request.
