2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for faison, nc

Rated 4.8 out of 5 stars based on 36 customer reviews

Excellent

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AWESOME

Matt was very professional and done an excellent job at servicing our heating and cooling system

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Excellent service I truly thank ya'll 👊❤❤❤

Today was my first time calling on Jackson & Son heating/Ac system & I got satisfied by Mr.Donnie he was very respectful & kind he talk with me with quality manners & got heat back going I'm very pleased!!!

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Repair/replace

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winter check up

Wayne did a good job in diagnosing my problem

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Professional Service

Easy and uneventful

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good job

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Very professional technician

Glad this person was sent to service my unit. Discussed w me, component that needed replacement & handled this today, as well as doing the maintenance. My unit is 16 yrs old, tech’s knowledge of the equipment & manner of communication w the customer was reassuring. This person is an asset to the company.

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Awesome service and Price

I have a contract with Jackson and Son for over 12 years, and I am always pleased, they have a quick response time, and the service tech are always very professional. Once the tech looks over the problem called in, you will receive a price quote immediately. I would without a doubt recommend this company. KUDOS

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Tech performed the jod very well.

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winter check up

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Great

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Did good job of inspecting product

Appreciated the service!

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Great Service

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HVAC Service

Tech was very and informing and polite

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Job Locations
for faison, nc

Matthew L.

Matthew L. Job Checkin

2 in cast iron combo rust out at bottom replace in pvc and firm co


Kyle W.

Kyle W. Job Checkin

(UPSTAIRS) FOUND INTERMITTENTLY DROPPING VOLTAGE TO CONDENSER DUE TO CLOGGED DRAIN LINE TRIPPING FLOAT SWITCH. CLEARED DRAIN LINE AND TESTED DRAINAGE UNDER SERVICE WARRANTY. INVESTED IN ESA (1) SYSTEM. SCHEDULE 1ST VISIT FOR UPSTAIRS AS SOON AS POSSIBLE.


Wayne  T.

Wayne T. Job Checkin

(XL15) 4WCZ5024AE1000A


Derek J.

Derek J. Job Checkin

Upon arrival tech was informed there are workers under the house and the thermostat ended up going blank. Tech found splice under the house that looked like it was pulled apart. Reconnected wires and thermostat came back on. System started up with no challenges.


Kenny C.

Kenny C. Job Checkin

Performed PTU on dehumidifier, tech cleared out drain line and washed filter. Tech also noticed hvac system was dirty and also found condenser coils to be clogged up. Recommended having a cleaning, stated she will get the company that installed the system to come out.


Derek J.

Derek J. Job Checkin

Upon arrival tech was informed upstairs and downstairs system was not cooling. Inspected upstairs and found no challenges with system. Had 57 supply temps and 74 on the return. Pressures were within range. And system is operating. Downstairs had standing pressure of 50psi indicating a leak. Set up for field supervisor to come out due to age of system and cost of repairs. Tech left disconnect turned off for downstairs.


Joseph C.

Joseph C. Job Checkin

Tech performed ESA on 1 system. Package hp- tech serviced and cleaned system, no challenges were found at today’s visit system is operating properly at this time.


Joseph C.

Joseph C. Job Checkin

Tech performed ESA on 1 system. Electric furnace- tech serviced and cleaned system, only challenge found at today’s visit was suction line installation was not put back by other company after leak repair. Tech tried to get in contact to inform customer but got no answer. Tech informed son of issue.


Demarcus  M.

Demarcus M. Job Checkin

UNIT #8- 5 TON TRANE SPLIT SYSTEM HEAT PUMP


David C.

David C. Job Checkin

UNIT #9-3.5 TON TRANE SPLIT HEAT PUMP


Kenny C.

Kenny C. Job Checkin

Performed ESA on both systems. Tech found both drain line issues on both units. Tech found drain line on far left side of house buried into the ground. Far right unit drain line was broken in half, tech installed new pvc drain line and unburied the other drain line and made are proper drainage was occurring. Tech also found breaker for the fair right unit to be very hot, tech ohm’d out compressor and informed homeowner that’s compressor is in the green still but to keep an eye out for that breaker. Homeowner extended 1yr ESA for 2 systems.


Kenny C.

Kenny C. Job Checkin

Performed ESA, no issues at todays visit. Recommended plasma air and surge protection. Wants to hold off for right now.


Derek J.

Derek J. Job Checkin

Upon arrival tech was informed system was not cooling. Tech found disconnect turned off at condenser. Inspected to ensure there was Freon in the system, capacitor was reading within specs and compressor before turning back on. Turned disconnect on and system started up, pressures were good with a 20 degree Delta T. System is back operating at this time.


Matt C.

Matt C. Job Checkin

Tech performed ptu on trane package unit Found no challenges Customer didn’t invest in esa


Matt C.

Matt C. Job Checkin

Tech performed ptu, washed and serviced unit Unit wasn’t cooling upon arrival Tech found unit low on r22 and capacitor dead Tech collected for tune up Unit is down from departure