Service is best of the best !
Response from Jackson & Sons:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Tech found system operating normally, but customer took pictures last night of thermostat showing multiple temperature sensor error codes and said thermostat would not let him adjust temperature. Tech did not have a Vision Pro, but temporarily replaced thermostat with a focus pro until thermostat can be replaced. Tech tied y1 and 2 together at the unit to allow 100 percent capacity. System is operating properly at this time.
Most of the house was warm on arrival. Thermostat in basement/bottom floor did not accept adjustment initially. Setpoint jumped to 78 immediately after adjusting it. Removed batteries and put tstat back on the wall. It is now responding correctly. Kitchen thermostat (system #1) displays error 126. Equipment change. Communication issue due to tripped breaker to front condenser #1. Tech found three condensers on right side of house. Front condenser not running. Back right condenser (serial NJ1F) has lineset frozen solid. Tech turned off outdoor disconnect. Back left condenser (system #2 for bedroom floor serial DR1F) was running, but entire outdoor unit was shaking. Outdoor fan blade appears out of balance. ECM outdoor fan was running. Tech recorded R22 pressures. Appears to be cooling normally other than the
Tech performed ESA on three systems. Tech did not find any issues with any system at this time. All three systems are back on and operating properly at this time. Tech verified all drains were clean and not blocked coming out of house to ensure proper drainage on each system.
PERFORMED CMA FULL SERVICE ON 2 DEHUMIDIFIERS, 3 EXHAUST FANS, 1 MAKE UP AIR AND 2 GAS PACKAGE UNITS. TECH FIXED BROKEN DRAIN PIPES FOR GAS PACK #1 and for GAS PACK #2. COMPLETED CMA FILTER CHANGE. PERFORMANCE REPORT AND PICTURE ARE ATTACHED TO INVOICE.
Tech found fan and compressor both not running with 240v present at line and load sides of contactor. Capacitor has failed. Tech also found a noisy return due to clogged filters. Tech recommended maintenance plan, customer declined. Tech also verified proper drainage. Tech replaced capacitor and found system operating properly. Recommend replacing filters as soon as possible
FOUND BOTH DEHUMIDIFIERS OPERATING PROPERLY. KEEPING SET-POINT OF 50% RH DINING AREA, AND 55% RH KITCHEN AREA.
Tech performed CMA full service on 2 gas package units, 1 air make up, and 4 exhaust fans. Upon inspection tech found 2 compressors out of 4 out of service on gas pack #2. Tech also found all 4 fan capacitors reading low. Due to the age and condition of this unit tech recommends replacement. Both systems are operating in heat mode normally. The air make up and exhausts are operating properly. Tech has attached system performance reports to this invoice.
Performed a full service maintenance on 3 TRANE gas furnaces and AC condensers, cleared traps, checked capacitors, motor amps, burners. Washed coils and condensers.
CLEARED PRIMARY DRAIN LINE. REMOVED WATER FROM AUXILIARY PAN. SYSTEM UP AND COOLING. COLLECTED VIA PHONE.
There are two R22 gas packs and a Carrier mini split on site. Dining room is meeting setpoint. Kitchen is not. Tech inspected kitchen unit. Kitchen is maintaining only 80 degrees. Setpoint is 68. Blower and all four fan motors are running. Compressor 1 and 2 are overheated due to being extremely low on R22. Compressor 3 has been converted to R-438A and is running normally. Compressor 4 is still R22 and is running normally. Tech recorded pics of refrigerant pressures and compressor amp draws. Six 24*24*2 filters are very dirty. Condenser coils are very dirty. 10uf fan capacitor 1 is reading low at 5.5uf. Fan capacitor 2 is reading low at 5.1uf. Fan capacitor 3 is reading low at 6.5uf. Fan capacitor 4 is reading low at 5.57uf. Tech recommends replacing four 10uf fan capacitors. To get system running, tech recommends cleaning condenser coil, recovering trace R22 on compressor 1 and 2, recharging with 7 lbs of R22 per circuit (14 lbs total), and coming back to do a full service on all
HVAC Repair. Residential Homeowner experiencing problems with their HVAC system. Technician sent to inspect. Found condenser coil dirty. Cleaned condenser coil. Tested system for performance. The system is now operating as it should. Customer was pleased with the results.
Customer experienced no cool air coming from system. I inspected HVAC and found the blower motor out and a clogged filter. I performed the AC repair and the central air started running. Did inspection after repair to ensure proper functionality.
HVAC Repair. Residential client with cooling issues. Technician sent to troubleshoot. Found blower wheel malfunctioning. Replaced Blower wheel. Condenser coil cleaned. Filters Replaced. The system is now operating as it should. Happy customer on departure.
