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I am very pleased with the serviceman. He made me aware of the age of my unit and made suggestions about getting a new unit or staying with the one I have. Mr. Culyer should be on your sales staff. Culyer is well spoken and very kind in all interactions with me.
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Culyer explained everything well, was professional and a pleasure to have at our home today.
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on-time response was great; technician well prepared for task preformed; 'Keep him on board...he's a value to your product line.
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Caleb R. is truly a dedicated professional. Both knowledgeable and courteous in his work.
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Nice guy. Very knowledgeable. Was wondering if Jackson & Sons had changed their service policy. In the past the technician came inside the house and adjusted the thermostat up and down along with some other thermostat attention. But this time that didn’t happen. Was wondering why. The technician was super good. Was thinking ya’ll just didn’t do that anymore. Let me know please.
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Tech returned to disgnose no heat, tech found breaker in the off position. Tech flipped breaker snd the heat came back on.
Full system inspection on 5 Trane split units
Tech is servicing a Trane gas pack.
