System #8Tech found the thermostat incorrectly wired, was not matching with the airhandler and outdoor unit, the outdoor unit has damaged thermostat wire, most of the wires are bad, airhandler does not have a heat strip kit, any sort of relays/board, 24v is supplied directly to the ECM motor. 16v was supplied to the outdoor unit on y and 6 on the reversing valve. Tech replaced a section of the thermostat wire for the outdoor unit to eliminate the physical damaged section to attempt to get the system to operate. Tech managed to find some wires and used them to operate the outdoor unit based on thermostat call. Thermostat wire is bad from the thermostat to the airhandler, to the outdoor unit, 2 techs are needed and approximately 55 feet of thermostat wire is recommended to be replaced. System is operating in cooling and heating for now, tech did speak with Jeff cup about the findings and approved today’s repairs and would like Estimate for 55 feet of wire replacement. Tech emailed the q