Technician arrived precisely at 9 am, performed inspections of the a/c and heat, emailed reports and invoice for renewal of our contract for service. He was very efficient, personable and knowledgeable.
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Hard working young man. Friendly and polite. Did an excellent job all around.
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The serviceman was very efficient and knowledgeable, but I had to bite my tongue when he told me he was charging me $200,00 for a $20.00 capacitor. I have been in the industrial service business for many years and know the cost of parts and realize you have a lot of overhead but marking a part up this muck? I needed my unit fixed so you could have charged me $300.00.
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Josh was awesome. Came for a maintenance check up and talked with my newly graduated from high school son, and gave him great pointers fo his career in HVAC
Response from Jackson & Sons:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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We found Jackson and Sons on line and have never been so happy with a company before. The technicians explain in terms you understand and if you don’t, they have never made me feel ignorant to ask “What?” We are definitely keeping them for life! Thanks for everything.
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Tech preformed CMA INSPECTION on 2 Split Systems and 2 Tube Heaters. Both Split Systems are operating correctly at this time. Tech verified Tube Heaters were operating aswell. Customer did ask tech to check exhaust pipe for Tube heaters, stating that they would have water dripping from them when it rained. Tech inspected exhaust pipes where they exited the building and found that exhaust pipes had caps attached. Tech did not find any noticeable leaks in exhaust pipe area. Recommend roofing company come out and check for leaks around exhaust pipes. Tech has attached system performance reports to invoice along with pictures. Tech did not have Air Filters at this time, will have to return at later date to replace Air Filters.
Tech found breaker not sending full 240v to gas pack and could hear the breaker buzzing. Tech found the breaker is burnt and needs to be replaced. Tech replaced breaker and relocated it and found system running properly.
Dryer Vent Cleaning Service: At a residential client's home, we provided a thorough dryer vent cleaning service. Over time, lint and debris had accumulated in the dryer vent, reducing its efficiency and posing a potential fire hazard. We carefully cleaned and cleared the vent, ensuring improved airflow and safety. This service not only enhances the dryer's performance but also minimizes the risk of fire, providing the homeowner with peace of mind and more efficient laundry drying.
FOUND UPSTAIRS SYSTEM RUNNING CONTINUOUSLY DUE TO FAN BEING SET TO (ON) AT THERMOSTAT. SET TO (AUTO). SYSTEM WORKING PROPERLY. SPOKE WITH MR. WATSON.
Tech performed ESA on 1 system, recommended plasma customer unable to due at this time.
Tech washed and serviced unit and found no challenges at this time. Customer renewed ESA 1 system.
Tech found no difficulties at this time. Homeowner was not home during service.
Tech found no difficulties at this time. Homeowner extended PSA. Tech informed homeowner of befits of staying on maintenance plan.
Tech performed ESA on system. Tech found no challenges or concerns. System is operating properly at this time. Customer declined renewal for now, her kids help her with this and she’s going to call them and they will call the office to extend
When tech entered the server room it felt cool. The remote was set to 69 and unit was running. Refrigerant pressure measured within specs for conditions. Temperatures in server room were measured, unit is changing air temperature by 20-21 degrees and room temperature was 64 after tech lowered set point and ran system to get readings. System is working correctly at this time.
PERFORMED ESA ON (1) LENNOX SPLIT HEAT PUMP. CUSTOMER NOT HOME DURING SERVICE. NO INSIDE WORK PERFORMED.
Tech performed ESA, no issues found at todays visit, tech verified thermostat did not lose program. System is back on and operating properly at this time.
Performed ESA, recommended surge and discussed plasma air.
