This Tech is an asset to Jackson & s Sons
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Technician arrived precisely at 9 am, performed inspections of the a/c and heat, emailed reports and invoice for renewal of our contract for service. He was very efficient, personable and knowledgeable.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Technician spoke with Ron with what ur required to move big a/h and condenser to one side and replace smaller a/h from 2nd floor to 1st floor office. Ron will quote out.
Found 70uf compressor capacitor failed. New compressor calls for 45uf capacitor. Replaced compressor capacitor, and weak OD fan motor capacitor. System up and cooling. Service warranty per Jerry.
Replaced mini split condensate pump and tested with no challenges.
Upon arrival customer stated he was unaware system was off and has since turned it on but still has had cooling challenges. Tech found zone damper at supply constantly opening and closing. Pressure switch breaks call to damper motor. Tech removed motor and repositioned shaft and motor to align. Tech suspects motor was closing to far causing static pressure to decrease then opening and closing opposite way. Motor is now staying open, homeowner left before techs completion. Unable to reach via phone to collect minor repair fee.
Tech washed and serviced unit and found no challenges at this time. Tech recommended uv replacement customer agreed tech replaced uv bulb. Customer renewed PSA 1 system. Customer paid via 2 different checks.
Tech washed and serviced unit and found no challenges at this time. Tech recommended uv replacement customer agreed tech replaced uv.
Techs removed faulty compressor, triple purged line set to remove burnt oil residue and sanded fittings. Tech added acid-away to the new compressor and brazed in new compressor while flowing nitrogen and replaced the filter drier. Tech pressure tested the system for 10 minutes with no drop in pressure, removed valve cores and pulled vacuum to desired micron range. Charged system with 14 lbs R40A. System is operating normally at this time.
Tech washed and serviced unit and found no challenges at this time. Customer will need 1 20x25x1 filter dropped off. Customer renewed ESA 1 system.
Performed CMA Full Service on 2 split Furnace/AC Systems. No challenges present during maintenance today. Both systems are cooling properly with a delta t between 18 and 20 degrees. Filters - 20x20x1 (4) filters changed. 8x8x1 filters are not available at this time. When we have them available, we will run a technician by to replace. No one from the fire department was on site during service. Technician was let in by a county paramedic who was onsite. Email from todays visit was sent to address on file.
Found mini split condensate pump only pumping partially. Cleared drain tube and tested with same result. Spoke with Mrs. McKinley. Approved to order and return to replace 230V mini split condensate pump.
Tech found breaker trips immediately when breaker is turned on. Tech unplugged compressor and found breaker stays on isolating the issue to the compressor. Tech verified compressor is not shorted to ground, capacitor is good and hard start does not work. Tech found common and run terminals only have .7 ohms shorting L1 to L2 but not ground. Compressor would need to be replaced. Tech uploaded videos of diagnostic process. Customer approved repair. Mr Dexters phone is having issues.
FOUND 40A FUSES FEEDING CONDENSER BLOWN. REPLACED FUSES AND ATTEMPTED TO CYCLE. MAIN LEVER PANEL BOX TO RIGHT OF DISCONNECT ARCING DUE TO MELTED TERMINALS. ELECTRICIAN WILL BE NEEDED TO FURTHER INSPECT. SYSTEM IS DOWN. (919)-735-1847 WAYNE ELECTRIC.
Tech performed esa, found no challenges at todays visit.
Tech performed esa on 2 trane split heat pumps. Tech recommended replacing weak capacitor for upstairs system, customer declined. Customer wanted to hold off today on renewing 2 system esa. Tech sent estimate for renewal to customer email
Family home they are selling, has to talk to brother before purchase