2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for kenly, nc

Rated 4.9 out of 5 stars based on 68 customer reviews

Chairman of Building Committee

This Tech is an asset to Jackson & s Sons

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Chairman of Building Committee

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EXCELLENT SERVICE!!

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Great service!

Service was good and very satisfied.

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Chairman of Building Committee

Service tech was very, very good!

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Excellent service.

Excellent service. Friendly & counties.

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Great job

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Great job

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Great job

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Great job

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Great job

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Great job

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Great service!

Technician arrived precisely at 9 am, performed inspections of the a/c and heat, emailed reports and invoice for renewal of our contract for service. He was very efficient, personable and knowledgeable.

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Great Job!

Always excellent service.

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Best Service Yet

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Job Locations
for kenly, nc

Joshua C.

Joshua C. Job Checkin

Performed CMA Full Service on 2 Heat Pump Split Systems and 2 Gas Furnace/AC systems. All systems were off when arriving. System 1 - Sanctuary Right - Furnace / AC - no challenges found with system 2 today. The system is cooling properly and holding a 20 degree temperature change over. One recommendation the tech had was to replace the blower capacitor. It is rated for 20mfd and reading 16 mfd. estimate built for customer review. System 2 - Sanctuary Left - Furnace / AC - technician found the system to be cooling properly today. No challenges present at this time. System 3 - Sunday School and Offices - Split Heat Pump - when initially reviewing this system the tech observed the condenser coming on and running for about 10 minutes and then shutting off. When arriving at the air handler, the technician found the safety float switch tripped. Tech was able to clear line with nitrogen and shop vac. Once system was properly draining, it remained running as normal. Delta t was hovering a


Bryce C.

Bryce C. Job Checkin

Customer invested in new system, set to install next Tuesday


Luis R.

Luis R. Job Checkin

Tech found turbo capacitor had failed replaced 10 years prior tech informed customer and quoted out turbo customer approved. System started up tech tested delta t and found it at 12 drgeee delta t. Tech informed customer on new findings and performed leak search tech found leak in evaporator coil system is 2008 and due to age and cost of repairs tech called in mandatory to get field supervisor to give best solution to customer


Ricardo  T.

Ricardo T. Job Checkin

Tech washed and serviced unit and found no challenges at this time. Tech used 3 20x20x1 filters.


Romario  T.

Romario T. Job Checkin

Found the float switch full of water, tech flushed the drain and found hardly any debris/ algae in it. The Evaporator coil has proper pitch for it to drain as well as the drain line. Pictures on file. System is back cooling, drain clearing was covered under service warranty, house call only. Tech did find the Evaporator coil facing the incorrect direction, high suction pressure, tech believes there is turbulence being created due to the improper direction of the evaporator coil, which is causing high static and may be he reason for improper draining. Findings were informed to office for review, system is slowly draining Float switch may trip again due potential findings.


Wayne  T.

Wayne T. Job Checkin

SANCTUARY- 5 TON GOODMAN CONDENSING UNIT & COIL


Spencer C.

Spencer C. Job Checkin

Tech found the downstairs office mini split line set insulation worn exposing bare lineset. This is causing condensation to drip down the wall. Tech spoke with Ron about repair and he will speak to the customer about using spray foam insulation. Tech also informed Ron about the customer wanting to move one upstairs mini split and doing away with the other. Tech also cleared drain on downstairs unit .


Tyler T.

Tyler T. Job Checkin

Tech performed ESA on 5 systems. On air handler nearest condensers, drain line drained underground, tech blew out line with nitrogen and added a union. Tech noticed a large amount of condensation on that side of home in crawlspace. Coils badly rusted but no leaks detected. On air handler nearest garage, techs leak detector detected leak on coil, supervisor called and Bryce came out while tech was here. Tech found no other challenges or concerns with any other parts of any system. All mini splits are functioning properly and draining properly. Tech mentioned to homeowner about crawlspace moisture and suggested adding a dehumidifier.


Bryce C.

Bryce C. Job Checkin

Gave Ms hinnant best solution. Will be back in touch next week


Kenny C.

Kenny C. Job Checkin

Upon arrival tech found unit 1 condenser, breaker was in the off position and unit 2, the light switch and breaker in the main panel was left off. Tech turned everything back on. System is back up and cooling at this time. No charge due to recent maintenance and possible call back. Approved by joy.


Derek J.

Derek J. Job Checkin

AH #3 blower motor is rated for 2.9 amps and is pulling 3.11 amps. Recommend replacing motor. Tech returned to replace blower motor. System back operational. Tech also repaired range vent pipe that fell down in attic and recheck system 8 blower amps. Blower was still reading within specs.


Spencer C.

Spencer C. Job Checkin

Tech found a leaking evaporator coil on a 15 year old system. System lacks maintenance. Tech also found a low fan capacitor and over amping condenser fan motor indicating motor failure. If customer wants to recharge system, ESA is required to clean coils, accurate system charge is not obtainable without proper airflow across coils. Tech recommends replacing unit due to age and condition. Quoted 3638 for coil replacement and 298 for ESA.


Joshua W.

Joshua W. Job Checkin

Tech performed ESA, tech found excessive amounts of bacterial growth and dust/debris in unit. Tech recommended addition of plasma to system to prevent issues from occurring in future, customer approved. Tech installed plasma and finished maintenance. No other issues found at todays visit. System is back on and operating properly at this time.


Matt C.

Matt C. Job Checkin

Tech washed and serviced unit Tech recommend replacing uv bulb customer declined


Derek J.

Derek J. Job Checkin

Upon arrival tech reinspected GF #5 and found blower motor was in fact running with no issues. Was informed GF #8 was having blower issues as well. Inspected and found system operational. Inspected CU #3 and did not find compressor contactor arcing like previous invoice stated but did find 1/2hp 900rpm blower motor over amping. It’s rated at 2.9amps and was pulling 3.11amps. Customer wants to go ahead and order replacement motor. GP #9 is system located on separate house and was recently replaced in February.