Mr Rivera was informative and professional. He pulled a small hose blew out some dirt. The whole process took maybe 5min at most and I was charged 236 dollars. I understand the house call but with no repair or parts to buy it should not have cost that much. Other than the price being expensive I was satisfied with my experience with Jackson and son
Overall Experience
Quality
Experience
Punctuality
Both men were informative. Explained new updates that could be added to the system. We appreciate the information, and may consider the update for a later date.
Overall Experience
Quality
Experience
Punctuality
Tech found pressures switch tube was clogged tech cleared tube unit started up no issue tech educated customer on maintenance plan customer will call back later if he decides to get on plan
Tech serviced and cleaned trane gas package unit
Tech serviced and cleaned trane and lennox split units
