I would recommend their service
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Rodney did an excellent job. He seemed to have a good working knowledge of my equipment and performed the service in a timely manner. He was very good at explaining his findings and is an employee you should be proud of .
Overall Experience
Quality
Experience
Punctuality
Kitchen unit ICP- Circuit one still has restriction and refrigerant circuit. Circuit two is completely frozen solid from compressor to evaporator coil. Documentation shows at circuit two has a refrigerant leak that has not been resolved yet in evaporator coil. Tech disable circuit one and circuit two from unit and it’s just running fan at this time. Highly recommend replacement of equipment due to potential repair cost. Office may need to revise quotes previously given system is down
Tech found unit evaporator coil was frozen as well as circuit 1 compressor was frozen tech turned cool off ran fan only and took lunch to see if unit would un freeze upon returning unit was still frozen tech told manager to leave unit off and we will have to return to further diagnose unit
Resolution upon arrival tech found that place was close call customer to get approval to due service tech got approval from customer. Tech inspect unit serial# RTU1 Tech found rust on coil recommended replacing or better replacing unit due to age and rust compressor amps 7.60 fan motor amps 1.76 blower motor amps 2.67 blower good. Tech also found cracks on blower belt recommended replacing it. Tech also recommended to have a full service done next service visit due that unit needs some cleaning inside it will be good until next visit. Also tech didn’t change air filters because no one was here to open building spoke to office and customer and agree to came back to change filter. Unit operating correctly at this time. Came back 2-2-23 to replace air filter because they were close the day tech done inspection on system.
Change all air filters. Cma filter change.
Performed tune up on Trane split system and Trane package unit.
Tech is servicing a Trane split system.
